8/10 – Gut
Kimie L., NYC, NY
16. Juli 2024
Gut: Sauberkeit
Lovely property for our large group, VRBO hiccup caused stress, spiral stairs not 4 everyone
Our family of 9 (6 seniors, myself, + 2 children) stayed at this lovely property. Plenty of rooms/beds to accommodate a large group. 1 bedroom is separate, a studio apartment adjacent. The house had everything you could need. Well stocked with bedding, kitchen items, appliances. Heating was on so we never felt cold. Garden to enjoy meals/sunsets. Quiet neighborhood. The hosts were easy to reach and friendly and also kind enough to bring us a welcome cake! Did not explore too much on foot. It's short drive to Matlock and Matlock bath. We enjoyed the area and found it safe and relaxing.
Only access to the kitchen/dining area/garden are down spiral stairs. I underestimated how much of an issue this was for the elder folks, who felt the stairs were daunting/dangerous. If you have children or elder folks you may want to consider another property.
That there was a hiccup with VRBO where they never sent me any sort of reminder about the second payment. I made the initial booking, paid the deposit, then days before our stay (months after booking) I was sent emails from VRBO with check-in and property info. I thought we were set. The owner came one morning while I was asleep, demanded to speak to me immediately and was quite irate that the second payment hadn't been made. I was unaware since I'd never received any email. The host initiated a request for 2nd payment. I got the message and sent payment then and there. Could have been addressed in a calm, friendly manner instead, IMO.
Kimie L.
Aufenthalt von 3 Nächten im Juli 2024