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Bewertungen von Marshall Lodge

2.5 out of 5
Marshall Lodge
1333 West Vest St, Marshall, MO

Bewertungen

5,2
3 von insgesamt 62 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
7 von insgesamt 62 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 62 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 62 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 62 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,0/10

Sauberkeit

6,0/10

Personal & Service

4,4/10

Ausstattung

4,2/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Sarah

Aufenthalt von 3 Nächten im August 2021

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The sign says free breakfast, low rates, and a pool. None of that was true! Very dirty outside in the parking lot and the hallways. Various people sitting on hood of cars, others on plastic chairs in parking lots lending an unsafe feeling. The room was, however, fairly clean.
Aufenthalt von 1 Nacht im Juli 2021
Antwort von Manager am 27. Juli 2021
Hi, Sorry about sign for breakfast. Due to Covid 19 we don't serve breakfast or coffee. Sorry for your misunderstanding. Manager

2/10 – Ungenügend

Norma

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
On par with the Bates Motel
When I checked in the owner was extremely rude. There was no coffee, no breakfast, no maid service, it was noisy as hell, run down and basically unsafe. Never stay here if you can help it. I only stayed cause my son was graduating from college and the two best hotels in town were already booked.
Aufenthalt von 2 Nächten im April 2021
Antwort von Manager am 4. Mai 2021
we are sorry if you feel like that. du to covid 19 don't serve breakfast

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room had an odd smell. The bed was comfortable, but overall needs some updating/maintaining.
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von manager am 26. Okt. 2020
sorry for your bad experience.

8/10 – Gut

Larry

Mit der Familie gereist
Gut: Personal & Service
Aufenthalt von 2 Nächten im August 2020
Antwort von Manager am 4. Sept. 2020
Thanks Larry to take time to post your review.

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juli 2020
Antwort von Manager am 15. Juli 2020
Sorry for your experience. Due to COVID 19 we don't serve coffee or breakfast. Manager

2/10 – Ungenügend

Terra

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Manager am 6. Jan. 2020
Sorry about your experience

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The place was filthy
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Manager am 6. Jan. 2020
Sorry about your experience

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Komfort des Zimmers
Close to Grand Pass
Older, basic hotel - had clean beds and a shower. Stayed here as it was closest to Grand Pass to duck hunt.
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Manager am 1. Jan. 2020
Thanks for your response. We try to improve it

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Manager am 11. Dez. 2019
Thank you

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quick overnight in Marshall
Bed was comfortable. A little disappointed that the breakfast was not available but for the money it was a good place to stay
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Manager am 8. Okt. 2019
Thanks for the positive review. We do have continental breakfast in office lobby in the morning 6a.m to9 a.m Sorry yo missed it. We appreciate your business

6/10 – Okay

Charles

Gut: Personal & Service und Komfort des Zimmers
Marshall Lodge was a bit run down and showing age.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Manager am 8. Okt. 2019
We are sorry for not to meet your requirement & expectation.We apologize for that.

4/10 – Schlecht

Anita

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not recommended
Marshall Lodge is old and needs updating. Not very clean. The staff were friendly and helpful.
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von manager am 7. Okt. 2019
We are sorry for not to meet your expectation. We apologize for that.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von manager am 7. Okt. 2019
We are sorry for not to meet your expectation. We apologize for that.

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Trash along the entrance sidewalks....bathroom was terrible, small and round toilet seat on extended toilet seat that pinched everytime sat on....we were assured of a king size bed and when we arrived none available in the whole place so we had to pay 10.00 extra to get 2 regular beds and was supposed to be non smoking room , on arrival and every time we left and came back to a smoke filled room so bad we had to use an air cleaner !! beds were clean tho!! Electrical for plugin of refrigerator and Micro wave were a "maze of connections" and wall plug didn't work!! We were quite disgusted with it as we paid more and got less!!
Aufenthalt von 4 Nächten im September 2019
Antwort von Manager am 30. Sept. 2019
Sorry for your trouble. It was a rodeo time & still she gave you double room with nominal charge.Next time we will give you 10% extra discount for your trouble .

4/10 – Schlecht

Rachelle

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Needs updated
The room was overall clean but dated tremendously. The room smelled like water had been leaking in there for awhile. The price was great and the breakfast wasn’t.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Manager am 24. Juli 2019
Sorry about your trouble. We will check & try to fix the problem

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 2 Nächten im Juni 2019
Antwort von Manager am 25. Juni 2019
Sorry for your trouble

10/10 – Hervorragend

james

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I would stay there again
Clean room , nice bed, quick and easy check-in.
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Manager am 12. Juni 2019
Thank you for your response. We appreciate your business

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Mai 2019
Antwort von Manager am 16. Juni 2019
Thank You for the response

8/10 – Gut

Tom, Missouri

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
A great place to stay for the price. Rooms are clean & spacious & the staff is very friendly. Will definitely stay here again when I’m in town.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Manager am 26. Mai 2019
Thank You.

6/10 – Okay

Dustin

Aufenthalt von 1 Nacht im Mai 2019
Antwort von Manager am 15. Mai 2019
Thank you for the response.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Manager am 15. Mai 2019
Sorry for the inconvenience.

6/10 – Okay

Erin

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfort is lacking.
There was no seating area in the room a chair would have been nice. The ice machine in the building did not work and there was no coffee maker in the room. The water pressure in the shower was high but it caused the floor in the bathroom to get soaked. There was no phone in the room and our keys would stop working every other try.
Aufenthalt von 1 Nacht im April 2019
Antwort von Manager am 6. Mai 2019
Sorry for the trouble.Ice Machine was broke & taken care on 2nd of this month.Phone system is mashed up & irreparable.Keys problem are due to weather . We are trying to resolve every problem.

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im April 2019
Antwort von manager am 14. Apr. 2019
Thank you for your response

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The toilet in the first room didn’t work so we got moved. The place could definitely use some updating.
Aufenthalt von 1 Nacht im März 2019
Antwort von Manager am 21. März 2019
sorry for the trouble. We will take care of it asap and will be glad to give you extra 10% of on your next stay with us. Manager

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I drove in the parking lot turned around and drove out.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von manager am 6. Feb. 2019
sorry about it.

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Room was dirty heater didn’t work well hotel is old and ran down could use some updates
Aufenthalt von 1 Nacht im Januar 2019
Antwort von manager am 14. Jan. 2019
sorry if you r not happy.

2/10 – Ungenügend

Verifizierter Reisender

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
everything!no place to hang clothes pop machine broke !
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von Manager am 4. Dez. 2018
We are waiting to gets part for pop machine. Sorry about the cloth rack.We will fix that problems in asap.

4/10 – Schlecht

Bo

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
We brought a couple of bedbugs home with us! Will not be back.
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Manager am 25. Okt. 2018
Can you tell us when did you stay here & which room? We have best pest control company .

8/10 – Gut

Glenn

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
needs more sound proofing. could hear all guests coming into their rooms.
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von manager am 9. Okt. 2018
we will try our best

2/10 – Ungenügend

Denise

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Never again
Most disgusting place I have ever been I did not stay the night there I wouldn’t even take my shoes off in that place. This should not be on your list for hotels nasty nasty
Aufenthalt von 1 Nacht im August 2018
Antwort von Manager am 22. Aug. 2018
Sorry for your inconvenience. We will try to improve it.

8/10 – Gut

Maggie, AR

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Traveling with small dog. Good location. Very roomy.
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Manager am 15. Juli 2018
Thank you for the positive review

6/10 – Okay

Scott, Marshall MO

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Old but clean. Comfortable bed. A/C / Heat worked well.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Manager am 2. Feb. 2018
Thanks for your review.

4/10 – Schlecht

rd, colorado

Gut: Personal & Service
Marshall Wrestling
Poor painting. Staff was very good. Lower end hotel.
Aufenthalt von 3 Nächten im Januar 2018
Antwort von Manager am 23. Jan. 2018
Thank you for the review. We will try to fix the problem &work on it..

6/10 – Okay

Verifizierter Reisender

A place to sleep.
Ok, if you are just looking for a place to sleep. Needs a little updating and an attententive maintenance person.
Aufenthalt von 1 Nacht im Oktober 2017
Thanks for your review. We are working on it to upgrade. Manager

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
NOT DIRTY- JUST TERRIBLE
hotel is old and worn out- beds and room looked clean- room was old and dark. bathroom light didn't even work- so not sure how they cleaned anything- light switch turns on TV and fridge- we had food in the fridge- that at some point they came in and turned light switch off- food was spoiled. 4 days- they never cleaned room once- never made beds- etc.. there was NO door hanger to ask them for privacy- so that wasn't the issue, they brought us clean towels and some "make up remover" because "obviously we needed it- because we had used a wash cloth to wash our faces and it had makeup on it" per the lady who brought towels- but never made the bed- LOL TV was a joke- about 10 of the 150 channels worked- the rest were pixilated so bad you could not see them.
Aufenthalt von 3 Nächten im September 2017

2/10 – Ungenügend

Heather

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Never again!
Would not stay again. Outdated and dirty. Light switch is connected to all power in the room. No covers for electrical outlets. Gap under door where outside bugs came in because door to the building was always open and no security measures in place.
Aufenthalt von 1 Nacht im September 2017

6/10 – Okay

50 yr. old mom, Midwest

Verbesserungswürdig: Zustand der Unterkunft
Close to Sedalia~State Fair
Beds were very comfortable and there was an ice machine! Closest place to The Missouri State Fair on such late notice of needing a place near Sedalia. We probably would never stay there again, at least on purpose we wouldn't!
Aufenthalt von 1 Nacht im August 2017

6/10 – Okay

Mary

Gut: Sauberkeit
The room was very dark as was the bathroom by the sink but otherwise it was just fine. I went down for a funeral so all I did was sleep there.

8/10 – Gut

angela

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was very rude. Room was not very clean. Pictures were very deceiving. Not worth what I paid.

6/10 – Okay

Joseph

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Jamie, US

Gut: Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Some of it looked pretty good and was updated somewhat, other parts were pretty sad.....

4/10 – Schlecht

Jim

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
There were stains and burn marks on the bed spread. The floor needed to be vacuumed. The overall property was in bad need of cleaning and updating.

6/10 – Okay

Aaron

Verbesserungswürdig: Zustand der Unterkunft
Next door to the Living Room.

2/10 – Ungenügend

Michelle

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Steer Clear of the Marshall Lodge
Horrible first impression - very small lobby - drab and not appealing. Wreaked of Body Odor. Once attendant worked with me I figured out where the B.O. was coming from. Permeated the entire lobby area. Got to room -- room door was wide open - had not yet been cleaned up from previous guests. Curtains were half up half down and had holes in them. Turned around and went back to the front desk and got a refund. They did not want to refund, but eventually did. Will never, ever go here again.

2/10 – Ungenügend

IVAN, TrailCreek In.

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The windows were dirty there were cobwebs hanging 2 bed clothes were stained refrigerator was dirty I will never stay there again and I was locked out of my room for one hour and there was a sign in the lobby be back in 5 minutes but I had to wait for one hour to get in!!!

6/10 – Okay

Florencia

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
An older motel.
Though an older motel, It was clean, and the beds were quite comfortable. It was quiet also. Not much on handicap toilets, but they accommodated us by allowing us to switch to a lower room.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Cracked toilet seat. Air-conditioning would stop. No chain on door.