Fassade der Unterkunft – Abend/Nacht

Bewertungen von Dusit Thani Manila

5 out of 5
Dusit Thani Manila
Arnaiz Ave, Ayala Center, Makati, Manila

Bewertungen

8,8

Hervorragend

1002 von insgesamt 1617 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
360 von insgesamt 1617 Gästebewertungen haben eine Bewertung von 8 - Gut" "
122 von insgesamt 1617 Gästebewertungen haben eine Bewertung von 6 - Okay" "
81 von insgesamt 1617 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
52 von insgesamt 1617 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Hanspeter

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good place
Very attentive and engaging staff
Aufenthalt von 2 Nächten im November 2023
Antwort von DM am 4. Nov. 2023
Dear Guest,Greetings from Dusit Thani Manila!Thank you for taking the time to share your feedback regarding your most recent stay with us. Your feedback is extremely important to us in our journey to provide exceptional experience. We are grateful to know that we met your expectation. Rest assured that we will continue with our commitment to provide fine hospitality to our valued guests. We hope that you will continue to choose us as your second home.Should I be of further assistance please feel free to contact me anytime. Graciously yours,Gerald UyGuest Services Manager

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Stanley Lo, General Manager am 6. März 2023
Dear Mr. Martin,Thanks for the perfect rating. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Kob Khun Krub,Stanley Lo General Manager

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr zentrale Lage. Super freundliches Personal. Für Raucher gibt es nur einen kleinen Bereich aber das ist fast überall in Asien so.
Antwort von Stanley Lo, General Manager am 16. Jan. 2023
Dear Mr. Thomas,Thank you for the feedback about the location and staff. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Kob Khun Krub,Stanley Lo General Manager

8/10 – Gut

Manfred, Winterthur

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
MANNI Wen du in die Eingangahalle reihnkommst Blendet der boden so Extrem das manchmal schauen musst wo langehst Breakfast lässt keine Wünsche offen
Antwort von Stanley Lo, General Manager am 16. Jan. 2023
Dear Mr. Manfred, Thank you for choosing to stay at the Dusit Thani Manila and taking the time to post your review. It was our pleasure serving you and your feedback is highly appreciated. We look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Stanley LoGeneral Manager

10/10 – Hervorragend

Nelissa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

10/10 – Hervorragend

Martin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2022
Antwort von Betchie Cruz - Supervisor am 21. Sept. 2022
Dear Mr. Martin,Greetings from Dusit Thani Manila!Thank you for taking the time to share your feedback regarding your most recent stay with us. Feedback such as yours is very important to us in our journey in providing exceptional experience. We are grateful to know that we met your expectation. Rest assured we will continue with our commitment to provide fine hospitality to our valued guests. We hope that you will continue to choose us as your second home.Should I be of further assistance please feel free to contact me anytime. Graciously yours,Betchie CruzFront Office Supervisor

10/10 – Hervorragend

Martin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2022
Antwort von Betchie Cruz - Supervisor am 4. Sept. 2022
Dear Mr. Martin,Greetings from Dusit Thani Manila!Thank you for taking the time to share your feedback regarding your most recent stay with us. Feedback such as yours is very important to us in our journey in providing exceptional experience. We are grateful to know that we met your expectation. Rest assured we will continue with our commitment to provide fine hospitality to our valued guests. We hope that you will continue to choose us as your second home.Should I be of further assistance please feel free to contact me anytime. Graciously yours,Betchie CruzFront Office Supervisor

6/10 – Okay

Hubertus

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2022

8/10 – Gut

Michel

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im April 2022
Antwort von Stanley Lo, General Manager am 29. Apr. 2022
Dear Mr. Michel, Thank you for your rating. Since we genuinely love to please our valued guests, we would greatly appreciate if you share to us the areas for improvement so we can provide you a more satisfying stay. We look forward to welcoming you back again in the future. Kob Khun Krub, Stanley Lo, General Manager

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
used as Quarantine Hotel
We used Dusit Thani for the first time and stayed there for our 5 days Covid Hotel Quarantine. Excellent check in and out and we got good room service food from their inhouse restaurants. We spent only some hours in freedom in the Hotel so difficult to judge the staff and facilities. But we felt happy there. We will definitely going back when there if the world opens up the eyes and accept this pandemie as it is. s no more we have our normal and well deserved life back
Aufenthalt von 4 Nächten im Januar 2022
Antwort von Stanley Lo, General Manager am 27. Jan. 2022
We thank you for this very positive and amazing feedback of your stay with us. The entire management and staff of the Dusit Thani Manila lives to receive positive reviews such as yours, and we are grateful that you've taken the time to share this experience. We always want our valued guests like you to have the most wonderful stay from check-in to room service and we are so happy to know that the effort of the whole team met your expectations and hopefully exceeded it. Thank you so much for the glowing review of the Dusit Thani Manila and we hope to welcome you back soon. Kob Khun Krub, Stanley Lo General Manager

10/10 – Hervorragend

Ariel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

proceso

Gut: Sauberkeit, Personal & Service und Ausstattung
Great hotel service team, from check in to check out and all the time in between. Location was perfect, not too far from the airport, next to malls and convenience stores, and restaurants. Breakfast buffet were quite good, though a bit more variation would be nice (perhaps include more western selections, like breakfast sausage, eggs benedict, etc.). My only complaint was that the fridge wasn't working, leading to warm drinks at night. Transferred to another room and the same deal. Still, overall a very good hotel.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Shahrokh, Campbell

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s a older hotel but well maintained and it’s located at the heat of Makati shopping area.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Zharlene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
excellent
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Kevin, Quezon City

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From our flawless check in with Ma’am Dhane this was a great experience. Our excellent housekeepers were Michelle Daquina and Claire Dionela who made sure our room was perfectly clean and well stocked. The entire staff of the Executive Lounge were so professional as were the Devarana Spa staff. We also have to highlight the great service from Ma’am Karen, the Rooms Director, and her team including Mon and Betchie!
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Philip

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent place five stars for sure
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Lila Brenda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and fresh linens everyday. Rooms are clean. Nice amenities. Love the breakfast buffet. Right next to SM and Glorietta Mall. Very convenient.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Tomonori

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Ernie, Newport News

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location and facilities
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Loila, malden

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
I like the housekeeping. I liked the staff. The customer service very friendly.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Stanley Lo, General Manager am 20. Mai 2024
Dear Ms. Loila, Thank you for your wonderful review and for highlighting the positive aspects of your stay with us. We are delighted to hear that you appreciated our housekeeping services and found our staff to be friendly and accommodating.Providing exceptional customer service is our top priority, and it's heartening to know that our team made a positive impact on your experience. Your kind words will be shared with the entire team as they continue to strive for excellence.We look forward to welcoming you back to our hotel in the future. Warm regards,Dusit Thani Manila

2/10 – Ungenügend

Alexis

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Stanley Lo, General Manager am 20. Mai 2024
Dear Ms. Alexis,Thank you for taking the time to rate us. We would like to know more details of your experience as we hope to improve the aspects that matter more to our guests and get your perfect rating. We look forward to providing you a more satisfying stay in the future.Warm Regards, Dusit Thani Manila

10/10 – Hervorragend

Travis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Stanley Lo, General Manager am 20. Mai 2024
Dear Travis,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

10/10 – Hervorragend

MARY FE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient to shopping areas. Staff were helpful. Quiet place
Aufenthalt von 1 Nacht im April 2024
Antwort von Stanley Lo, General Manager am 20. Mai 2024
Dear Ms. Mary Fe,It is always our pleasure to serve you with the highest standard of gracious hospitality, both in accommodation and service. In the same manner, we are delighted that our best location provided you with the convenience we intended, being in close proximity to lifestyle, commercial and financial establishments. We look forward to your next visit to Dusit Thani Manila. Warm regards,Dusit Thani Manila

10/10 – Hervorragend

Murray

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
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Aufenthalt von 4 Nächten im Mai 2024
Antwort von Stanley Lo, General Manager am 20. Mai 2024
Dear Murray,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

8/10 – Gut

NOEL, Smithtown

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
always an enjoyable stay
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Dwight

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Stanley Lo, General Manager am 20. Mai 2024
Dear Mr. Dwight,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager

10/10 – Hervorragend

Corine, Vancouver

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff at the Dusit make this hotel exceptional. The check in process , the bell men, concierge desk, and the Pantry staff are all top notch.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Stanley Lo, General Manager am 14. Mai 2024
Dear Ms. Corine,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

10/10 – Hervorragend

Rose Marie, Barrigada

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Love the staff very friendly and helpful.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Stanley Lo, General Manager am 13. Mai 2024
Dear Guest,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

10/10 – Hervorragend

ROLITO, Guelph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Stanley Lo, General Manager am 13. Mai 2024
Dear Rolito,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation.We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

10/10 – Hervorragend

Amparo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service and good location.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Stanley Lo, General Manager am 13. Mai 2024
Dear Amparo,It is always our pleasure to serve you with the highest standard of gracious hospitality, both in accommodation and service. In the same manner, we are delighted that our best location provided you with the convenience we intended, being in close proximity to lifestyle, commercial and financial establishments. We look forward to your next visit to Dusit Thani Manila. Warm regards,Dusit Thani Manila

10/10 – Hervorragend

Kazumoto

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
So very nice !
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Stanley Lo, General Manager am 13. Mai 2024
Dear Kazumoto,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager

10/10 – Hervorragend

T

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Stanley Lo, General Manager am 13. Mai 2024
Dear T, Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the third Dusit i have stayed at. Comfortable and pleasant stay.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Mr. Michael, Thank you for choosing to stay at Dusit Thani Manila and for sharing your feedback with us.We are delighted to hear that you had a comfortable and pleasant stay with us. It's always a pleasure to welcome back returning guests, and we are honored that you have chosen to stay with Dusit once again.We strive to provide our guests with exceptional service and a memorable experience, and we are thrilled that we met your expectations.We look forward to welcoming you back for your fourth stay.Warm regards,Dusit Thani Manila

10/10 – Hervorragend

Tennyson, Honolulu

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this hotel!! Would stay here always on my trips to Manila!! Great service and rates..
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Tennyson, Thank you for choosing to stay at Dusit Thani Manila and for taking the time to share your feedback with us.We are thrilled to hear that you love our hotel and that you plan to stay with us on all your trips to Manila. Providing excellent service and competitive rates are priorities for us, and we are delighted that we met your expectations in these areas.We look forward to welcoming you back on your next trip, and please do not hesitate to let us know if there is anything we can assist you with.Warm regards,Dusit Thani Manila

10/10 – Hervorragend

Marcelo S

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing more i can say, all we recieved are excellent services for all their guest.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Marcelo, Thank you for taking the time to share your feedback with us.We are thrilled to hear that you received excellent service during your stay with us. Providing our guests with exceptional service is our top priority, and we are delighted that we met your expectations.Your kind words are greatly appreciated, and we look forward to welcoming you back to our hotel in the future.Warm regards,Dusit Thani Manila

10/10 – Hervorragend

Lawrence

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the breakfast
Aufenthalt von 3 Nächten im April 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Lawrence,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

8/10 – Gut

TAKATSUGU

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Takatsugu,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager

10/10 – Hervorragend

Don, South San Franc

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 8 Nächten im April 2024

10/10 – Hervorragend

Paul, East Hartford

Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Diana F

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful property. Would definitely stay again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Ms. Diana, Thank you for choosing to stay at Dusit Thani Manila and for sharing your experience with us.We are thrilled to hear that you found our property beautiful and that you would definitely stay with us again. Your kind words are greatly appreciated, and we look forward to welcoming you back on your next visit.If there is anything we can assist you with in the meantime, please do not hesitate to let us know.Warm regards,Dusit Thani Manila

10/10 – Hervorragend

TADAHIRO

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very kind staff many many
Aufenthalt von 4 Nächten im April 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Tadahiro,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

10/10 – Hervorragend

Melchor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed our stay
Aufenthalt von 2 Nächten im April 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Melchor ,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager

10/10 – Hervorragend

Librada

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Librada,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

10/10 – Hervorragend

Vivian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very kind and respectful staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Vivian,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

6/10 – Okay

Rowena

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung
Staff are friendly. During my stay, it was busy day and I understand but that doesn't mean they have no time to clean my room. They forgot to clean and they said they will come back until evening nobody showed up to clean.
Aufenthalt von 2 Nächten im April 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Ms. Rowena, Thank you for choosing to stay at Dusit Thani Manila and for taking the time to share your feedback with us.I'm glad to hear that you found our staff friendly, but I'm truly sorry for the inconvenience you experienced regarding the cleaning of your room. Please accept our sincerest apologies for the oversight and the delay in addressing this matter during your stay.Rest assured, We have personally addressed this issue with our housekeeping team to ensure that proper procedures are followed to prevent a recurrence of this situation in the future.Once again, I apologize for the inconvenience, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Dusit Thani Manila

10/10 – Hervorragend

Vicel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent service
Aufenthalt von 1 Nacht im April 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Vicel,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

6/10 – Okay

NOEL, Smithtown

Gut: Sauberkeit
not much effort to accommodate request for king bed and free breakfast for one day of the two day stay since we're leaving late the second day instead of the ff morning 😟
Aufenthalt von 2 Nächten im April 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Mr. Noel, Thank you for choosing to stay at Dusit Thani Manila in Makati and for taking the time to share your feedback with us.I sincerely apologize for any inconvenience you experienced regarding your request for a king bed and complimentary breakfast for one day of your two-day stay. Please know that accommodating our guests' requests is a top priority for us, and I regret that we were unable to meet your expectations on this occasion.Your feedback is incredibly valuable to us, and I assure you that we will use it to improve our service and ensure that similar issues do not occur in the future.If there is anything else we can do to make your stay more comfortable, please do not hesitate to contact us directly.Thank you again for bringing this matter to our attention, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Dusit Thani Manila

10/10 – Hervorragend

desmond

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good value
Aufenthalt von 3 Nächten im April 2024
Antwort von Stanley Lo, General Manager am 7. Mai 2024
Dear Desmond,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager

10/10 – Hervorragend

Frank

Aufenthalt von 1 Nacht im April 2024
Antwort von Stanley Lo, General Manager am 26. Apr. 2024
Dear Mr. Frank,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager

10/10 – Hervorragend

Franco

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was remarkable and very accommodating. A very convenient location as well, being next to the mall (walking distance). I will definitely recommend Dusit to any of my relatives and friends who come to visit Manila. Well done👍💯
Aufenthalt von 3 Nächten im April 2024
Antwort von Stanley Lo, General Manager am 26. Apr. 2024
Dear Mr. Franco, Thank you for choosing to stay at Dusit Thani Manila and for taking the time to share your wonderful experience with us.We are thrilled to hear that our staff provided you with remarkable and very accommodating service. It's fantastic to know that you found our location very convenient, being next to the mall within walking distance.Your recommendation means a lot to us, and we truly appreciate your kind words.We look forward to welcoming your relatives and friends to Dusit Thani Manila in the future!Warm regards,Stanley LoGeneral Manager