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Bewertungen von Americas Best Value Inn Manchester, TN

2 out of 5
Americas Best Value Inn Manchester, TN
890 Interstate Drive, Manchester, TN

Bewertungen

5,4
5 von insgesamt 48 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
8 von insgesamt 48 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 48 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 48 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 48 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,0/10

Sauberkeit

5,8/10

Personal & Service

4,4/10

Ausstattung

5,6/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Daniel

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Thomas A.

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Would not stay again!,
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Krishna

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Overall good experience. Cleaning service good. I will recommend it.
Aufenthalt von 3 Nächten im Juli 2023

6/10 – Okay

Mrinalini

Aufenthalt von 2 Nächten im Juli 2023

8/10 – Gut

Carol

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Considering how old this property was, the room was very clean and the bed was comfortable. We would stay there again if and when we were in the area.
Aufenthalt von 1 Nacht im Mai 2023

2/10 – Ungenügend

oscar

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cuartos con fuerte olor a humedad y parecen de los años 70. Muy deteriorado todo.
Aufenthalt von 1 Nacht im März 2023

8/10 – Gut

Eric

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2023

6/10 – Okay

Bhagya

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Oktober 2022

6/10 – Okay

Wanda J

Gut: Sauberkeit und Komfort des Zimmers
fair
Ad said free breakfast they dont do that no coffee in room needs grab bars
Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Korey

Verbesserungswürdig: Ausstattung
The room was OK, says newly remodeled but I didn’t see anything new about it. Had to go a couple exits up for food and shopping.
Aufenthalt von 1 Nacht im Juni 2022

10/10 – Hervorragend

The Panacea

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 11 Nächten im Juni 2022
Antwort von Danny am 23. Juni 2022
The Panacea, Thank you for giving us a positive review. We appreciate it and hope to see you again. Thank you! Kind regards, General Manager of Americas Best Value Inn Manchester, TN

8/10 – Gut

Richard

Gut: Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Danny am 23. Juni 2022
Richard, Thank you for taking the time in giving us a positive review. We appreciate it and hope to see you again. Kind regards, General Manager of Americas Best Value Inn Manchester, TN

4/10 – Schlecht

Joe

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Oktober 2021

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The people who run this place are pretty rigid and unhelpful.
Aufenthalt von 1 Nacht im August 2021

2/10 – Ungenügend

Eve

Aufenthalt von 1 Nacht im August 2021

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Room was fine. No breakfast. for the price a very poor value.
Aufenthalt von 1 Nacht im Juli 2021

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 2 Nächten im Mai 2021

4/10 – Schlecht

Patricia

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Carpet had rolls all in it. Very ragged carpet
Aufenthalt von 1 Nacht im Mai 2021

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Several of the outlets in our room didn’t work making it for charging devices and drying hair.
Aufenthalt von 1 Nacht im Mai 2021

2/10 – Ungenügend

Bruce

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Avoid.
The room is in no way clean. The beds are comfortable somewhat is the only positive. No breakfast as was advertised and the staff was simply rude. Avoid this one.
Aufenthalt von 1 Nacht im Mai 2021

4/10 – Schlecht

Verifizierter Reisender

The noise from the highway was louder than I expected. The in-room heater was very noisy. The room was adequate, but did not seem especially clean. It was not worth the price, unfortunately.
Aufenthalt von 1 Nacht im Februar 2021

10/10 – Hervorragend

Jose

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2020

10/10 – Hervorragend

Deborah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Stay
Great stay at the hotel was clean and everybody was friendly will stay again
Aufenthalt von 1 Nacht im Juli 2020

8/10 – Gut

Raymond

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was good!
Everything was satisfactory with one exception. The only 110 outlet available was the vanity area. The outlet by the desk was not working. We had to charge our devices at the bath sink area.
Aufenthalt von 1 Nacht im Juni 2020

4/10 – Schlecht

Jodie

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff at the counter were very nosey. I was traveling with just my 2 young kids and they asked “Where is their papa?”....I was honest and said “In prison”...They inquires more “When does he get out?”...My answer was “It doesn’t matter.”...My bathroom door stuck, my water never got warmer than Luke warm. The cereal in the lobby looked old in the clear plastic containers so I fed my kids elsewhere in the morning. When I checked out the lady had obviously just woken up from around the corner. I will never ever go back or recommend that place.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Guest Relations am 8. Jan. 2020
Dear Jodie, It is saddening to know that we fell short in meeting your expectations in providing excellent customer service and breakfast. Please accept our apologies for the shortcomings of our staff. Rest assured that your comments will be looked into by our team for improvements. It is our hope that you will consider staying with us again.

6/10 – Okay

Deborah

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Okay, but I won't stay there again.
Okay hotel. Not as clean as I would like. Air conditioner had to be turned down to 64 degrees for it to even run and the room still never got below 72. Rude staff.
Aufenthalt von 1 Nacht im Oktober 2019

2/10 – Ungenügend

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Steer clear folks. No comforter No blankets Minimal amount of scratchy towels Shredded pillows Hot, unplugged fridge Dribbly shower Sketchy carpet UNBELIEVABLY UNHELPFUL DESK CLERK This is the worst hotel I have ever stayed in. We came in and the bed had a thin scratchy linen on top, thin as a sheet. I swear I think it's a curtain. I called the front desk and they said they did not place comforters in the rooms in the summer. It's October. It was 40 degrees when I came in. The night desk lady claimed that she could not access the laundry room. I asked why we didn't even have a comforter and she said no it's summer people just throw them in the floor... welllll you do have to change the sheets after each guest right? So you would just do the same thing, right? Probably not. I'm not convinced that the sheets are new. I asked for a blanket and she refused to give me one and argued with me for several minutes about not needing one. If I need it or not, this is a customer service gig. Give me what I ask for, do not tell me no. I asked for another pillow because the one we have is torn up and again she has nothing for me. Finally she caves and gives me a ratty old blanket and said I should have said something earlier. The poor customer service has convinced me to never even consider this company again. Also, the refrigerator was not plugged in, so keeping food and drinks cold is impossible. It takes a considerable amount of time for a fridge to get to the correct temperature. The
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Guest Relations am 17. Okt. 2019
We understand that your recent time with us didn't live up to your standards, and for that, please accept our apologies. It's our goal to deliver superior service and comfortable accommodations to every guest who stays with us, and we deeply regret any perception that this was not the case. Rest assured that we've taken note of each of your concerns and take the necessary steps to improve as needed. We'll speak with our team to ensure that our mission is fully realized. We are terribly sorry that you did not experience the stay and hospitality that we aim to provide everyone whom we are lucky enough to serve.

2/10 – Ungenügend

Susan

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Never stay at that hotel sgain
It said continental breakfast there was no breakfast door was locked when I went to return key on check out the lady came when I rung bell Looked like I got her up she was rude and when I asked for receipt she said you book on line you get receipt on line !! Not enough towels
Aufenthalt von 1 Nacht im Juli 2019

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Needed a bed quickly. Getting out of a storm. It was a good choice for the price and convenience. (They allow pets, even though we didn't have one) If you have time to look at other places it is not one I would have picked to vacation at.
Aufenthalt von 1 Nacht im Juli 2019

4/10 – Schlecht

Kaycee

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I can't even give this property a quarter of a star. First off when we checked in the lady looked like she'd just woke up from a deep sleep, then upon checking into the room we noticed the light cover didn't cover the complete wall, the staff was not easily noticeable because they didn't wear uniforms, I believe it was a husband and wife team. They air conditioning unit was aged, the cords to the lamps all were old and unplugged and there was no continental breakfast, we went down at 7:35 and the front office was all locked up and the same lady came to the window, rubbingher eyes. We did not get any trash liners or tissue the whole 4 night 3 day stay there. There was a hole where the pool was supposed to be, honestly if I didn't have my money tied up in moving I would've left the first day! The owners are very impatient because upon our final day at 11:06 am we received a phone to stay or go. 11:08 a knock at the door from the housekeeper husband with the same message as the owner. 11:10 owner knocks and tells us to hurry up because their worker has to go because they don't have a ride. We needed about 10 more minutes to get out and I informed the owner but her approach was rude and harsh. I couldn't get a receipt from the owner either. I will never reccomend this particular hotel to anyone, travelers beware!
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Guest Relations am 14. Juli 2019
Dear Kaycee, Our team always strives to maintain fantastic service for our guests, and the fact that we were unable to provide you with the superior hospitality we aim for is disheartening. We apologize for any perceived rudeness on behalf of our staff, as this is not typical of the standards we keep. Rest assured, we will be speaking with our team about the service and the lack of housekeeping you experienced so that we can provide an even better service for our future guests. Wishing you safe travels on the road ahead.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Ausstattung
Aufenthalt von 1 Nacht im Juni 2019

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung
I didn’t like that it said continental breakfast and all there was is 2 bananas about 2 bowls of cereal that was it . We were a family of ten. And we all paid for 3 rooms. So we had to go find breakfast somewhere else. We know what continental breakfast is, but it sure isn’t 2 bananas a two bowls of cereal. Will never stay there again.
Aufenthalt von 1 Nacht im Juni 2019
Antwort von General Manager am 29. Juni 2019
Thank you for the feedback and we are sorry that you did not have an enjoyable breakfast. Our breakfast runs on a first come, first serve basis and we recommend arriving early to ensure you get an adequate meal. Nonetheless, we hope that you enjoyed some aspects of your visit and we would love to host you again soon. Take care!

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juni 2019

2/10 – Ungenügend

Franklin

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst place I’ve ever stayed in my life
Customer service lady was rude. The room stunk the sheet had stains on them for it . No towels AC didn’t work The mini fridge stunk I ended up not staying and they would not refund my money
Aufenthalt von 1 Nacht im Mai 2019

10/10 – Hervorragend

cynthia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A great place to stay
We have stayed in this hotel several times. Each time has been a very good experience. Management was always very helpful and kind. The location has easy access to the interstate and local places to eat.We will stay here each time we visit this area. Cynthia
Aufenthalt von 1 Nacht im Mai 2019

6/10 – Okay

Talma

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2019

4/10 – Schlecht

Joel

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2019

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Aufenthalt von 1 Nacht im März 2019

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is close to the highway and it looks ok on the outside. Staff was not very friendly, no greeting when we arrived. The room was not clean, only 2 towels for 3 guests and the toilet seat was moving and wiggling. Very disappointing, not worth the price. Definitely NOT recommended.
Aufenthalt von 1 Nacht im März 2019

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Disliked They need to improve a lot of thinks over there starting with basic social skills and customer service Bad experience overall
Aufenthalt von 1 Nacht im März 2019

4/10 – Schlecht

David

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Slow check in
3 people behind the counter at check in. 2 families ahead of me. I had reservation and it took a total of a half of hour just to check in
Aufenthalt von 1 Nacht im März 2019

2/10 – Ungenügend

Susie

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Disappointing
Aufenthalt von 1 Nacht im Januar 2019

4/10 – Schlecht

Jessica, Harriman, Tn

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
When we got to this property it was kinda late so we wanted to take showers and go to bed. There wasn’t enough towels or wash rags in the room so we had to go back to the front desk. The next morning we planned to eat breakfast at 7 then hit the road. It stated breakfast was 6-9, however when we went down at 7:15 nothing was available. The staff didn’t seem like they were going to put anything out so we just left.
Aufenthalt von 1 Nacht im Oktober 2018

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Better than expected!
We were headed south to take a couples escape and this stop was great. The bed was awesome! We underestimated how nice it would be!
Aufenthalt von 1 Nacht im Oktober 2018

2/10 – Ungenügend

Lou, Manchester, TN

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I didn’t even stay. I was so appalled by every detail that I turned my key in and left. I wasted my money on this room and had to spend money on another room.
Aufenthalt von 1 Nacht im September 2018

2/10 – Ungenügend

Charles

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
TERRIBLE RUN DONT STAY HERE
Site stated had queen beds after booking and unloading luggage, was two full beds. When calling down to request that we have a room with queen management was very rude. Found dirty towel hanging back of door no deadbolt on door and food in frig freezer. Also saw a police car chase. DONT STAY HERE..
Aufenthalt von 1 Nacht im September 2018

8/10 – Gut

Shannon, Manchester TN

Gut: Sauberkeit und Zustand der Unterkunft
It seemed I woke up the front desk staff (at 7 am) because the room for breakfast was locked and nothing was out yet. Breakfast was a joke! When she did put breakfast out, there were two types of dry ceral, but no milk, no coffee made, three very old bananas, and a couple of half eaten containers of mini muffins, clearly from the day before. It is dated and I had to get up several times through out the night to adjust the thermostat as it was struggling to maintain temp. HOWEVER, the staff that checked me in was great, and the room was clean.
Aufenthalt von 1 Nacht im September 2018

6/10 – Okay

Craig, Central Illinois

Verbesserungswürdig: Zustand der Unterkunft
For a very low price it is adequate . The hotel was very dated. If I was on a tight budget I would stay there. Breakfast was very limited
Aufenthalt von 1 Nacht im August 2018