6/10 – Okay
Davis F., Santa Monica, USA
27. Jan. 2026
Had a negative checkin experience with the company running this property (Vacasa). We arrived at checkin time to find that the keypad on the door was not working. Called the number for Vacasa and got put on hold for 20 minutes. Once we finally reached someone, she gave us a code for a lockbox at the property, which was the wrong code. She insisted we were just operating the lockbox wrong and just kept telling us to try again (it's a simple MasterLock box, not very difficult to figure out). Finally she agreed to connect us to an "on site support" member. Then about 15 minutes later got a call from that person who simply gave us the right code. Some feedback would be to check that the code is working/right before guests check in. The place itself was clean and quiet and had no problems with the condo itself/
Davis F.
Aufenthalt von 2 Nächten im Januar 2026
















