Finde Mall St. Matthews Hotels

„You can really tell that the hotel is still new, plus the breakfast was really good“

„Price is appropriate for the value offered in the hotel - staff ist very kind “

„The staff is friendly, and the suites are spacious and adequately equippped. A room cleaning was arranged after two days, although NO such cleaning had been scheduled (for a four-day stay). Unfortunately, breakfast is served on paper plates, with plastic utensils. The food was adequate, but the eggs are probably powdered. Given the relatively low price, the service was sufficient.“

„Easy check in. Good location that was well lit and felt safe. Room was clean and has been updated. Booked a queen but stayed in a king. Was a very pleasant upgrade. “

„Tolle große Zimmer“

„The room was clean, neat and quiet. “

„Nachmittags gibt es ein wechselndes Buffet - wird ständig nachgefüllt. Frühstücksbuffet ist gut, auch hier wird regelmäßig nachgefüllt. Büffetbereich ist zu klein, Sitzplätze sind sehr knapp. Zum Zeitpunkt unseres Aufenthaltes waren viele Familien im Hotel, entsprechend unruhig war es am Buffet. Personal war aber sehr bemüht.“

„Stayed here several times over the last 3 years,always clean and the staff nice and a quiet place “

„Nice room“

„Clean “

„Tv did not work“

„Evan had incredible customer service. Would stay there again. Room was nice and roomy for a big family of 5. “

„Too much activity at night “

„​"I am writing to formally express my dissatisfaction with my recent four-night stay. On one of those nights, I was locked out of my room and unable to gain entry until 5 AM. Despite paying for the full night, I was essentially denied access to my accommodations and have yet to receive any reimbursement. Furthermore, I experienced a second lockout during my stay, and room service was consistently unavailable. Given these significant lapses in service, I am requesting some type of reimbursement."“

„rooms were clean and nicely set up. The staff was friendly and helpful“

„Staff helpful, room was dated but very clean.“

„Sehr freundlicher, netter Empfang. Dauerte länger, da Expedia Deutschland das mit unserer Reservierung verbummelt hat. Der Herr am Empfang gab sich grosse Mühe, alles zu regeln. Und das Nachts um 10. Zimmer hatten eine schöne Grösse und waren sauber. Das Frühstück war sehr lecker, schöne Auswahl. Die "Grand Lady" war bezaubernd. Sehr zu empfehlen “