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Bewertungen von Heeren Palm Suites

3.5 out of 5
Heeren Palm Suites
155 Jalan Tun Tan Cheng Lock, Malacca City, Malacca

Bewertungen

9,0

Wunderbar

49 von insgesamt 96 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
40 von insgesamt 96 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 96 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 96 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 96 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

7,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ein Traum von vergangenen zeiten
Das Hotel ist ein Märchen mit Stil und klasse.
Aufenthalt von 3 Nächten im November 2018
Antwort von Jo am 10. Juni 2020
Hi, we can't thank you enough for your 10/10 perfect score of the Heeren Palm Suites hotel. Google translate has provided a translation of your review as "The hotel is a fairy tale with style and class." What a wonderful description of our hotel! We trust that you had a great stay with us. With warmest regards, Jo

10/10 – Hervorragend

Asia-Reisende, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Geschmackvoll renoviertes Hotel in der Altstadt
Liebevoll saniertes historisches Gebäude das geschmackvoll eingerichtet ist. Die Kombination von alt und neu ist gelungen. Die Lage ist perfekt in der Altstadt und alles ist fussläufig zu erreichen.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel, zentral
Melaka, ob mit k, c oder cc, ist eine schöne Stadt und einen Zwischenstopp von Singapur nach Kuala Lumpur wert. Der rote Platz ist sehr schön, ebenso die nahe am Fluss gelegenen Bauten.

10/10 – Hervorragend

Jaswinder

Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Filiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
They offer more then hospitality
More than friendly personal, makes you feel like home. All our needs were taking care of even the ones that are not related to them. Location wise is the best as you can walk to Jonker Street and many other historical places in few minutes. Thank you Heeren Palm Suites for your warmth welcome.
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

OOI

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
UPDATES FACITILITES SUCH BREAKFAST
Aufenthalt von 2 Nächten im März 2023

6/10 – Okay

Toshiyuki

Aufenthalt von 1 Nacht im Februar 2023

8/10 – Gut

Paul

Mit dem Partner gereist
Gut: Sauberkeit
The hotel was a nice building in a good location. We received a good welcome by reception staff and there were no problems. Breakfast was very average with a limited choice and staff who weren’t that interested, although by no means unpleasant. There was no bar or restaurant. The room was absolutely fine. The hotel overall just seemed a bit bare. But it really wasn’t bad. Don’t be put off if you get a good deal.
Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Suyama

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast
Aufenthalt von 2 Nächten im Juli 2022

8/10 – Gut

Wei Qiang Mark, Singapore

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Lola

Aufenthalt von 1 Nacht im April 2022

8/10 – Gut

Adam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good old fashion stay
Location is convenient to go around to see nice places. Room is spacious and rustic.
Aufenthalt von 1 Nacht im September 2020

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Heeren Palm suites
Charming architecture and decor. Excellent staff and service. Ideally located. Parking available with assistance from staff. Due to the interior design, our suite had certain exposed areas visible to outside balcony that reduces privacy...
Aufenthalt von 2 Nächten im Juli 2020

8/10 – Gut

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely stay
A lovely hotel in an old Shophouse. The location is stellar. The staff are friendly and caring. The layout of our room was slightly odd, you can see in the bathroom (just odd not bad). Breakfast was average.
Aufenthalt von 3 Nächten im Juni 2020

8/10 – Gut

Pei Shan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2020
Antwort von Jo am 10. Juni 2020
Dear Pei Shan, Thank you for giving us a great score of 8 out of 10. We trust that you had a lovely stay at the Heeren Palm Suites Hotel, and we look forward to having you back again. Warm regards, Jo

10/10 – Hervorragend

Robyn, Sydney

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Beautifully restored home. Lovely rooms and bathrooms. Good breakfast.
Aufenthalt von 1 Nacht im Februar 2020

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
平均点以上
Aufenthalt von 1 Nacht im Januar 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
バスルームも綺麗で部屋も広々、インテリアもセンスが良かった。ただ、建物がそもそも古いので仕方ないが、階上の音がうるさかった。
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Jo am 10. Juni 2020
Thank you for your great review of the Heeren Palm Suites Hotel. We are very happy to know that you found the rooms spacious and the bathrooms clean. We hope you will stay with us again in your next trip to Melaka! With warm regards, Jo

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
マラッカのオランダ広場から徒歩圏内で立地も便利。内装が素晴らしく、清潔。ホテルの方も親切。また、機会があったら利用したい。
Aufenthalt von 1 Nacht im Dezember 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
friendly and helpful staff. Extremely good location. great authentic nonya dishes for breakfast. clean room and massive size bathroom.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Jo am 10. Juni 2020
Thank you for your great review of the Heeren Palm Suites. We have worked very hard to ensure that all our guests have a wonderful experience staying with us, and we are happy to hear that you have found our staff friendly and helpful, your room clean and your bathroom very large. We are also glad to know you have enjoyed your breakfast. Indeed our strategic location near Jonker Walk, the Malacca River and many other top places of interest makes it very convenient for our guests to walk these places. It's great that you have found the location to be extremely good. Thank you once again for your wonderful review. Warm regards, Jo

10/10 – Hervorragend

stephen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This hotel is a must for Jonker Walk visitors !
The hotel is beautifully decorated with baba period furniture. Large bedrooms with newly appointed spacoius bathrooms. Breakfast was excellent and ranged from croissants to chicken redang. Staff service and friendlines could not be faulted. This super clean hotel is a must for anyone thinking of staying close to Jonker Walk its value for money is just amazing.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Jo am 10. Juni 2020
Dear Stephen, we love the review that you have posted. Many thanks for taking the time to do so. It is great that you love the decor of our hotel. While it is in keeping with its restoration as a century old Peranakan townhouse, we have also ensured that our spacious ensuite bathrooms are in marble with rainshower heads so that our guests can enjoy luxurious modern day comfort during their stay. We are glad that you have also enjoyed breakfast, and that our staff was friendly and on hand to serve. We are indeed within walking distance of Jonker Walk and many other Malacca places of interest and food, and this has proved to be very convenient for many visitors to Melaka. Thank you once again for choosing to stay with us. With warm regards, Jo

8/10 – Gut

Jane

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Jo am 10. Juni 2020
Thank you for scoring the Heeren Palm Suites hotel an 8 out of 10. We would like to thank you for staying with us. We trust that you had a wonderful stay. With best regards, Jo

10/10 – Hervorragend

Yeong Tah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice boutique hotel just steps away from Jonker st
Amazing experience, with friendly staffs adding on to the overall experience
Aufenthalt von 1 Nacht im März 2019
Antwort von Jo am 10. Juni 2020
Dear Yeong Tah, Wow, thank you for scoring us a 10 out of 10. We can't ask for any better. Thank you! We are really happy to hear that you had an amazing experience, and that our friendly staff added to the overall experience. Indeed, our staff is our top asset and we are glad that they were able to serve you well. We hope you have enjoyed the convenience of being within walking distance to Jonker Street and many of the other places of interest and food. It is indeed very nice to be able to quickly nip back to the hotel for some peaceful relaxation after visiting the sights of Malacca. Thank you once again for choosing to stay with the Heeren Palm Suites hotel. With warm regards, Jo

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were the best and made the stay and the room was good.
Aufenthalt von 3 Nächten im Februar 2019
Antwort von Jo am 10. Juni 2020
Hi, Thank you for giving a superb score of 5 out of 5. We work hard to ensure that our guests have a great experience and in particular, great customer service, and we are really happy to hear that you found our staff the best! Thank you for staying with us at the Heeren Palm Suites Hotel. Warmest regards, Jo

10/10 – Hervorragend

Jacqueline

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Jo am 10. Juni 2020
Hi Jacqueline, Thank you for giving us a perfect score of 10/10! It has made our day to know that you have enjoyed your stay with us. Thank you for choosing the Heeren Palm Suites hotel. Warm regards, Jo

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Jo am 10. Juni 2020
Hi, thank you for giving the Heeren Palm Suites hotel a perfect score of 5 out of 5. We are glad it was a top mark stay for you! Thank you for choosing to stay with us. Warm regards, Jo

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2018

8/10 – Gut

Ruth, Sydney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel and staff were excellent. Unfortunately we had a problem with the rickshaws cycling past in the middle of the night playing music very loudly. This went on into the early hours of the morning. When we complained we were moved to a quiet room across the road in the sister hotel. Our second night (Sunday) was more restrained.
Aufenthalt von 2 Nächten im September 2018

10/10 – Hervorragend

Martine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
excellent séjour avec un personnel agréable sauf une seule personne
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Rangitha am 15. Aug. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Alice

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Place to Stay
Our arrival was mid-day so we knew it was perhaps too early to check-in. After directing us to the parking lot and registering we were advised we could check into the room after 30 minutes. We decided we would go our and have some lunch rather than wait. The room was clean and well appointed. The only concern we had after our first night was the street noise. This is a problem that the hotel cannot control. So the next morning we asked to change rooms. The staff were very accommodating. Our next room was much quieter. Breakfast was good. Not a great selection but well prepared. Location is great...very short walk to Jonkers' Walk and many other attractions. There are numerous restaurant options all within the area.Overall a good location to explore the city in our opinion.

8/10 – Gut

Joe

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Noisy noisy noisy noisy noisy. Did I say noisy?
This is the noisiest room I've ever stayed in. It feels like you are (trying to) sleep in the middle of the street. You can hear every single noise on the street, and it's a really noisy street way past midnight (even after 2am): every minute or so there is a vehicle with loud music or loud engine passing. The owners should NOT make the rooms in front of the house available for guest stay until they have installed more effective sound proofing. The rest of the hotel looks good (except for some issues with mosquitoes), but the noise issue makes this hotel impossible to recommend. I will NOT stay here again.
Aufenthalt von 1 Nacht im April 2018

6/10 – Okay

Maya Ann

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Average hotel
Clean, centrally located hotel. Large rooms with good bedding. But bathroom offers no privacy. No pegs or racks to hang clothes and towels. Room facing road very noisy!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable & nice environment, the hotel is near to Jonker street so is really convenient. And their staff are friendly & helpful :)
Aufenthalt von 1 Nacht im März 2018

4/10 – Schlecht

Victoria, Australia

Gut: Sauberkeit
Beautiful heritage building
Myself and daughter stayed for 3nights here,we were above the dining area which is very noisy,the window in our room was above the dining area,the window in our room had no curtains so if your looking forward to sleeping in this definitely isn't the hotel for you,also the light all night outside is left on so it lights up the room,the bed was very comfortable,and the shower space big!when I checked in I was told I wouldn't be getting a room key as the system was down,but whenever I want to get back into my room I could go to reception and ask them to let me in,this annoyed me very much as it meant we couldn't just stroll around the hotel without having to go to reception everytime we wanted to be let in!I was never given any key the while we were there,nor offered to be compensated for the inconvenience,the price we pay for the room isn't cheap so I found this very very bad service,I think the price of the room your really paying for the building not for any quirks because the hotel didn't have any,if your a elderly person I would not recommend this hotel as there's only a steep staircase to go up,and all the rooms are on the top floor,also it's very very noisy!housekeeping do a fantastic job thou!
Aufenthalt von 3 Nächten im Januar 2018

8/10 – Gut

momox, Malaysia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
雰囲気が素晴らしい!
古い感じを残しつつ、水回りなどは、現代風にアレンジがされていて、とても素敵でした。 タイムスリップしたような感覚で、ゆっくり出来ました。 徒歩でいろいろ、観光が出来るので、便利な立地でした。 朝食の種類は少なめでしたが美味しかったです。 お野菜類があればもっと良かったです。
Aufenthalt von 1 Nacht im Januar 2018

10/10 – Hervorragend

ぴよ, 日本

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
快適なホテル
歴史を感じさせる素敵なホテルでした。 スタッフのサービスも良く快適に過ごしました。 お部屋、ホテル内全てのインテリアも素敵でした。 朝食も、期待していませんでしたが、充分なものでした!!
Aufenthalt von 1 Nacht im Dezember 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful Stay
The room is large and clean. However, parking is limited to 4 car park spaces within the hotel compound although there are street parking available. Famous tourist sites are nearby the hotel.
Aufenthalt von 2 Nächten im Oktober 2017

10/10 – Hervorragend

Ros Hussein, Jonker

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Enjoyable stay at Herren Palm suites
Very comfy room, good breakfast and good location.
Aufenthalt von 1 Nacht im September 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sejour de 3 nuits dans une suite junior
Petit hotel dans une grande ancienne demeure entièrement restaurée. Beau décor. Chambre agréable, joliment meublée mais vitrée sur la partie interieure de la maison, vitres occultées par un store, pas top. Salle de bain très moderne mais aucun espace de rangement. La salle de bain est entièrement vitrée, très joli mais pas intime. Petit déjeuner très très basique et identique tous les jours. Personnel pas très professionnel. Hotel très bien situé, dans la vieille ville.
Aufenthalt von 3 Nächten im September 2017

10/10 – Hervorragend

coco, Japan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
素晴らしい建築ホテル。
チエックイン到着少し早かったのですが、気持ち良く迎えてくれました。 マラッカらしい素敵なホテルと場所を重点にこちらに宿泊決めましたが、思ったとおり素敵なホテルでお部屋はデラックス予約でしたが、広く椅子、ベッド、クッションなど本当に素敵でいい感じ。 私は凄く好きでした。(昔の建築に興味あったので....) ナイトマーケットなど直ぐ横の通りぐらいで、朝は偶然に近くで骨董市みたいなマーケット開催されており数点お買い物したり楽しかったです。 ホテルのスタッフさんは、皆さん言い方ばかりです。とくにOmarさんにはお世話になりました。 マラッカセントラルバスターミナルからホテルまでは、行きタクシーで20リンギット、帰りも面倒なのでホテルでタクシー呼んでもらいバスターミナルまで30リンギットでした。 マラッカに次回行った時も又、絶対に宿泊致します。 ありがとうございました。(*^_^*)
Aufenthalt von 2 Nächten im August 2017

10/10 – Hervorragend

Sally, London

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Boutique hotel in the old part of town
A lovely old building, with high quality rooms and lovely facilities. Really convenient for all the sights in the old part of Melaka.
Aufenthalt von 2 Nächten im Juli 2017

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quaint Stay in Melaka Heeren St
The suites were beautifully refurbished old local residences in the old part of Malacca. The building has light and airy and the size and nature of it made for an enjoyably different experience to staying at a conventional 4 or 5 star hotel. There were a few downsides - the street noise was a problem at times (courtesy the infamour Malacca rickshaws with their blaring music) and the room pass was inconvenient in that it was not possible to go out and leave the services operating (esp the AC). Also as you are in a heritage building, expect to use stairs (a concern for the less fit or disabled). However these were relatively minor in nature given the overall experience and extremely obliging staff.
Aufenthalt von 2 Nächten im August 2017

10/10 – Hervorragend

min, uk

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Classic elegance
Beautiful Old building. lots of character. Very helpful staff. Good breakfast in a delightful room. Easy walk to centre of activities yet still very quiet Great room and amazing bathroom
Aufenthalt von 2 Nächten im August 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Old Dutch mansion
This hotel is in a beautifully renovated Dutch mansion. Nice boutique hotel and fantastic location (close to Jonker Street).
Aufenthalt von 2 Nächten im Juni 2017

8/10 – Gut

Annaline

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
pleasant stay
surprisingly clean and big boutique hotel with secure parking for cars. near to Jonker walk.
Aufenthalt von 1 Nacht im Juni 2017

8/10 – Gut

Jocelyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We stayed for a night on Sunday and we were the only guests in the hotel at that time. The whole hotel was very quiet. As our room 202 is facing the road, the only noise was coming from the trishaws with loud music passing by at night. Wifi in our room was bad. Overall stay was still ok. We feel that it will give more friendly feel if they can have lady receptionist.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great position
Lovely historic building. Room, the junior suite was lovely. I only have two minor issues, no plug near a mirror so I could style my hair and no conditioner provided. OH no problem with this as has hardly any hair! Some of the fixings in the bathroom were a bit shaky and coming loose as well.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Room is comfort and clean. will visite again with my family.

6/10 – Okay

Estee

Gut: Sauberkeit und Personal & Service
Clean spacious room, but forget about sleeping in
Nice spacious room but no block out curtains so sun light shines in early in the morning. Also piped in music is too loud. Wooden floors so when people walk around it gets noisy. U won't be able to sleep in when staying here. Room was very spacious though and location great!