Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
770 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
770
168 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
168
36 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
36
17 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
17
10 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
10
9,8/10
Sauberkeit
9,6/10
Personal & Service
9,2/10
Ausstattung
9,6/10
Zustand der Unterkunft
9,4/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Verifizierter Reisender
1. Aug. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel in Toplage
Wir waren dort für 5 Nächte. Alles war gut. Die Zimmer sind geräumig und eignen sich für einen Aufenthalt mit Kleinkind.
Verifizierter Reisender
Aufenthalt von 5 Nächten im Juli 2018
Antwort von GW am 8. Aug. 2018
Vielen Dank, dass Sie bei uns geblieben sind und Feedback hinterlassen haben. Einer unserer Mitarbeiter kommt aus Deutschland, also brauchte ich nicht einmal Google Übersetzer, um deine Kommentare zu lesen!
10/10 – Hervorragend
ALYSSA
21. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location was great, Staff were delightful and rooms were clean and good value.
ALYSSA
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Management am 22. Mai 2024
Thank you so much for staying with Park Hotel, Alyssa! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
6/10 – Okay
Kiki
17. Mai 2024
Gut: Sauberkeit
Kiki
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Management am 20. Mai 2024
Thank you so much for staying with us, Kiki. We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!
8/10 – Gut
Jens
16. Mai 2024
Gut: Zustand der Unterkunft
Jens
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Management am 20. Mai 2024
Thank you so much for staying with us, Jens! We greatly appreciate your lovely review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Beth, Highlands Ranch
2. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Can’t beat the location. So much within walking distance. Beautiful hotel.
Beth
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 2. Mai 2024
Thank you so much for staying with us, Beth! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Steve
Mit dem Partner gereist
26. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We’ve stayed here a few times and like the location, staff and rooms (generally). The parking is expensive.
Steve
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 26. Apr. 2024
Thank you so much for staying with us, Steve! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Catie
23. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Catie
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 24. Apr. 2024
Thank you so much for staying with us, Catie! We greatly appreciate your wonderful review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Denise
22. Apr. 2024
Denise
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 12. Mai 2024
Thank you so much for staying with us, Denise! We greatly appreciate your wonderful review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Jim
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highly recommend staying! Great staff!
Jim
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 22. Apr. 2024
Thank you so much for staying with us, Jim! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Jason
21. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was right in the middle of Madison
Jason
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 21. Apr. 2024
Thank you so much for staying with us, Jason! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Patricia
16. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to Overture Center where we were attending a concert. Staff was very friendly!
Patricia
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 16. Apr. 2024
Thank you so much for staying with us, Patricia! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Jayne
12. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel in downtown Madison.
Jayne
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 13. Apr. 2024
Thank you so much for staying with us, Jayne! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Lindsey
Mit dem Partner gereist, Mit der Familie gereist
12. Apr. 2024
What a fantastic place to stay. Lots of little stores, bars and fantastic restaurants.
Lindsey
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 12. Apr. 2024
Thank you so much for staying with Park Hotel, Lindsey! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Steven
11. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location
Steven
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 12. Apr. 2024
Thank you so much for staying with us, Steven! We greatly appreciate your fabulous review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Anand
Geschäftlich gereist
11. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful hotel in a great location right in the heart of the State Capitol!
Anand
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 11. Apr. 2024
Thank you so much for staying with us, Anand! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Diane
Mit einer Gruppe gereist
27. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Always a pleasure staying at this historic hotel The renovations are top notch and paying homage to history But the person who helped me tremendously on the phone was Louis He even switched room so both our daughters could have rooms in the same floor! He was SO polite and professional When our daughter Lisa met him upon checking in, she called me later, and said he was fantastic and so wonderful in person making her and her friends feel welcome and safe
Diane
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 28. März 2024
Thank you so much for staying with us, Diane! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Mariano
Mit dem Partner gereist
25. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the service, front desk, is unique, very helpful , parking valet is very affordable, 25 dollars, the capitol is across the street, the only thing I didn’t like, is the calefacción is too noisy, otherwise , everything is excellent.
Mariano
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 25. März 2024
Thank you so much for staying with us, Mariano! We greatly appreciate your lovely review and comments, and we hope to see you again at Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Abby
Mit dem Partner gereist
18. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed staying at the hotel. Clean and convenient. Room was spacious. Only complaint was our room needed a full length mirror.
Abby
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 18. März 2024
Thank you so much for staying with us, Abby! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Patrick
Mit der Familie gereist
17. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
Patrick
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 18. März 2024
Thank you so much for staying with us, Patrick! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
John
11. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great location, Friendly staff
John
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 11. März 2024
Thank you so much for staying with us, John! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
haleigh
Mit dem Partner gereist
7. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very good very nice
haleigh
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 8. März 2024
Thank you so much for staying with us, Haleigh! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
8/10 – Gut
Michelle
5. März 2024
Michelle
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 25. März 2024
Thank you so much for staying with us, Michelle! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Edward
Mit der Familie gereist
4. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel, great location, great staff!
Edward
Antwort von Hotel Management am 4. März 2024
Thank you so much for staying with us, Edward! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
8/10 – Gut
Samantha
3. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Samantha
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 4. März 2024
Thank you so much for staying with us, Samantha! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!
6/10 – Okay
Norbert
Mit dem Partner gereist
28. Feb. 2024
Gut: Personal & Service
To many homeless people
Norbert
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 28. Feb. 2024
Thank you so much for staying with us, Norbert! On behalf of our entire team, we would like to apologize for not exceeding your expectations. At Park Hotel, we strive every day to provide superior customer service and we apologize that we were not able to do that for you. We hope you will consider staying with us again, so that we can have another chance to provide you with a superior experience.
10/10 – Hervorragend
Jill
28. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jill
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 29. Feb. 2024
Thank you so much for staying with us, Jill! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!
8/10 – Gut
Kevin
23. Feb. 2024
Kevin
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 22. März 2024
Thank you so much for staying with us, Kevin! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Azareel
21. Feb. 2024
Gut: Zustand der Unterkunft
Nice people , rooms clean and confortable !
Azareel
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 21. Feb. 2024
Thank you so much for staying with us, Azareel! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Nicole, Feasterville
Mit der Familie gereist
19. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is awesome! All the staff is so nice, the pool and workout area is awesome and the fruit infused water near the lobby is a bonus! Lots of places to eat in walking distance. Our view of the Capitol Building is stunning!
Nicole
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 19. Feb. 2024
Thank you so much for staying with us, Nicole! We greatly appreciate your fabulous review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Lisa J
Mit einer Gruppe gereist
18. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lisa J
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 19. Feb. 2024
Thank you so much for staying with us, Lisa! We greatly appreciate your wonderful review and we hope to see you again at Park Hotel during your next visit to Madison!
8/10 – Gut
Lynlee
18. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lynlee
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 19. Feb. 2024
Thank you so much for staying with us, Lynlee! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Wayne
12. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wayne
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 13. Feb. 2024
Thank you so much for staying with us, Wayne! We greatly appreciate your wonderful review and we hope to see you again at Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Amy
Mit dem Partner gereist
12. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and beautiful rooms!
Amy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 12. Feb. 2024
Thank you so much for staying with us, Amy! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
6/10 – Okay
Derek
8. Feb. 2024
Gut: Sauberkeit und Zustand der Unterkunft
Clean and nice area. We unfortunately did not have internet and nobody was willing to help. They gave us a number to call to try and figure it out ourselves as they did what they could.
Derek
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 8. Feb. 2024
Thank you so much for staying with us, Derek! On behalf of our entire team, we would like to apologize for not exceeding your expectations during your stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us in the future, so that we can have another chance to provide you with a superior experience.
10/10 – Hervorragend
Matthew
Mit der Familie gereist
5. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location.
Matthew
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 6. Feb. 2024
Thank you so much for staying with us, Matthew! We greatly appreciate your lovely review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Timothy
Mit einer Gruppe gereist
4. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top notch cleanliness of every place on this property! Excellent staff!
Timothy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 6. Feb. 2024
Thank you so much for staying with us, Timothy! We greatly appreciate your fantastic review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Tim
4. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always a great place to stay. They staff are all extremely kind, welcoming and helpful. Room is great.
Tim
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 4. Feb. 2024
Thank you so much for staying with us, Tim! We greatly appreciate your fantastic review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Amanda
Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
4. Feb. 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Great spot to stay for a Badger hockey game!
Amanda
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 4. Feb. 2024
Thank you so much for staying with us, Amanda! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison! Go Badgers!
8/10 – Gut
Art
3. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Art
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 4. Feb. 2024
Thank you so much for staying with us, Art! We greatly appreciate your review and we hope to see you again at Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Gabriel, Pembroke Pines
Mit der Familie gereist
17. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gabriel
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 17. Jan. 2024
Thank you so much for staying with us, Gabriel! We greatly appreciate your wonderful review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
William
Mit einer Gruppe gereist
16. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Big rooms, comfy beds, outstanding views
Big rooms, comfortable beds, helpful staff, and best view of the Capitol. Food was so-so but acceptable. The place was fully remodeled 8 years ago so all is new. Recommend.
William
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 16. Jan. 2024
Thank you so much for staying with us, William! We greatly appreciate your amazing review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Keith
Mit einer Gruppe gereist, Mit der Familie gereist
28. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Keith
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 28. Dez. 2023
Thank you so much for staying with us, Keith! We greatly appreciate your fantastic review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
8/10 – Gut
steve
Mit dem Partner gereist
18. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the hotel was very clean and very pretty and decorated beautifully for the holidays, our room was the smallest room we have ever stayed in. The bathroom was so tiny. we had no place to set our Toiletries. It was very cold also. We had to turn the heat upto 77 before we went to bed. We checked in early because we had to meet someone. They were going to charge us $40.00 for early check in unless we got a BW members card. We had one so they didnt charge us. Rooms were non refundable unless we paid 25.00 extra. our tiny room was over 200.00 after taxes and extra charges. Wont be staying here again.
steve
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 18. Dez. 2023
Thank you so much for staying with us, Steve! We greatly appreciate your review and feedback, and we hope to see you again at Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Destiny
Mit dem Partner gereist
17. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Destiny
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 17. Dez. 2023
Thank you so much for staying with us, Destiny! We greatly appreciate your wonderful review and we hope to see you again at Park Hotel during your next visit to Madison!
10/10 – Hervorragend
James
16. Dez. 2023
An excellent choice.
James
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 16. Dez. 2023
Thank you so much for staying with us, James! We greatly appreciate your wonderful review and comments, and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
10/10 – Hervorragend
Richard
Mit der Familie gereist
14. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Richard
Antwort von Hotel Management am 6. Feb. 2024
Thank you so much for staying with us, Richard! We greatly appreciate your fantastic review and we hope to see you again at Park Hotel during your next visit to Madison!
2/10 – Ungenügend
Lori
12. Dez. 2023
Lori
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 13. Dez. 2023
Thank you so much for staying with us, Lisa! On behalf of our entire team, we would like to apologize for not exceeding your expectations during your stay. We hope that you will consider staying with us again, so that we can have another chance to provide you with exceptional service.
10/10 – Hervorragend
Robert
4. Dez. 2023
Robert
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 5. Dez. 2023
Thank you so much for staying with us, Robert! We greatly appreciate your review and we look forward to welcoming you back to Park Hotel during your next visit to Madison!
4/10 – Schlecht
Melynda
Mit der Familie gereist
2. Dez. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I recently stayed at this location and gave an amazing review, sadly my stay this time was not the same. Upon checking in I was greeted with nothing but rudeness. From trying to downgrade a prepaid room. When I declined questioning me? I was in town on a personal matter for a child ( medical.) last thing I needed was to be met with kickback when trying to do a simple check in. I love this hotel but will never stay here again as I won't risk this front desk attendant and her attitude
Melynda
Antwort von Hotel Management am 5. Dez. 2023
Thank you so much for staying with us, Melynda! On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western Premier Park Hotel, we strive every day to provide superior customer service. I am sorry that we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. I hope that you will consider staying with us again, so that we can have another chance to provide you with exceptional service.
6/10 – Okay
Melynda
Mit der Familie gereist
1. Dez. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I normally am greeted with amazing hospitality, I checked in this visit w/ everything but. Front desk clerk was rude, tried to downgrade my room( which was prepaid.) I stayed the day before and was greeted with complete opposite, nothing was offered from water to map? I will book elsewhere my next stay( which is frequently) to avoid this. Beyond disappointing
Melynda
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 5. Dez. 2023
Thank you so much for staying with us, Melynda! On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western Premier Park Hotel, we strive every day to provide superior customer service. I am sorry that we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. I hope that you will consider staying with us again, so that we can have another chance to provide you with exceptional service.