Independent, Louisville

"After staying at the Crowne Plaza for the past 19 years and the last time 6 years ago it was again renovated. But it looks like kind of sloppy, and some of the Design choices were nauseating ( look at the picts). But the room was clean, the bathroom brand new. The new restaurant, Al‘s Table was better than the one before, but a bit understaffed. An experience you find also elsewhere. Food was fine, only the Cornbread, a southern staple, was underwhelming. Friendly service, at Dinner time a bit hectic for the reasons mentioned before. Three and a half stars ***1/2* "

"Breakfast could have been better in terms of choices."

"The Staff are very friendly, however the hotel has some parts not in the best conditions. I had to chage rooms because of the noise of the central AC. The location is good, but a bit noisy. The CVS by the entrance is very convenient. The cleaning system is good for the environment and sacing costs, but in my case it didn't work as requested. We also had to evacuate the hotel due to a small fire at the 5th floor. It was not a pleasant experience, but I am happy that the fire alarms worked so good. The hotel offers a shuttle to the airport and breakfast. The highlight are the made to order omelets! Depending on the room you can enjoy an amazing sunrise! "

"The hotel room was clean. The bathroom however desperately needs to be renovated, it is simply too old and although it is clean, it appears to be dirty. The rooms do not have a microwave, which should be updated. The personnel is very friendly and I recommend booking a room."