Studiosuite, 1 King-Bett, Nichtraucher | Schreibtisch, Bügeleisen/Bügelbrett, kostenlose Babybetten

Bewertungen von Super 8 by Wyndham Inglewood/LAX/LA Airport

2 out of 5
Super 8 by Wyndham Inglewood/LAX/LA Airport
4238 W Century Blvd, Inglewood, CA

Bewertungen

7,4

Gut

340 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
285 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
165 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
95 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
116 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,6/10

Personal & Service

7,0/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michael, Neustadt an der Orla

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Wir musster 50 Dollar Parkgebühren wegen Footbal bezahlen negativ
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relation Management am 5. Okt. 2023
Hi Michael,Thank you for your feedback regarding your recent stay at our hotel. We strive to provide transparent and accurate information about our pricing policies, and it seems that we fell short in this regard. To address this issue promptly, we will review our communication and ensure that our parking fees are clearly outlined on our website and during the booking process. Thank you for choosing our hotel, and we hope to have the opportunity to serve you better in the future.

6/10 – Okay

Michael

Mit der Familie gereist
Das Motel liegt in unmittelbarer Nähe zum LAX, damit Vorteil bei Abflug. Leider kein kostenloser Parkplatz. Angestellte eher genervt und man merkt, dass Inglewood nicht die schönste Ecke von LA ist. Einfaches Frühstück mit Kaffee, Donuts, Cupcakes- auf jeden Fall besser als nichts. Für eine Nacht vor dem Rückflug okay.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Manager am 9. Okt. 2022
Hello Michael,Know that your voice is of tremendous importance to us and we value your comments about our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

4/10 – Schlecht

Nils

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 31. Dez. 2022
Hello Nils,It was our privilege to earn your business and we hope to host you again on your next trip.

6/10 – Okay

Christoph

Mit einer Gruppe gereist
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Manager am 11. Mai 2022
Hello Christoph, On behalf of our entire staff thank you for staying with us and for rating your stay.,

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Ungepflegter Zustand der Anlage und Sauberkeit lässt sehr zu wünschen übrig.
Aufenthalt von 1 Nacht im August 2021
Antwort von Manager am 14. Aug. 2021
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. I hope that we will impress you with exemplary service during future visits.

8/10 – Gut

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Preis-Leistungs Verhältnis
Gepflegte Unterkunft. Professioneller Empfang. Saubere Zimmer.
Aufenthalt von 1 Nacht im März 2020
Antwort von Manager am 15. März 2020
Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope to see you again in the future.

8/10 – Gut

DrHannah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had a comfortable stay
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Andre Amparu

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was pleasant and comfortable, we felt very good. If you are looking for a place to spend the night for your vacation, this hotel is ideal, good, pretty, cheap, parking and clean.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They upgraded me to a king suite for no extra charge
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations Management am 28. Mai 2024
Hi Robert! That's fantastic to hear! We are thrilled you had a wonderful stay at our hotel and received a 5-star rating! Upgrading you to a king suite for no extra charge sounds like a delightful surprise.We hope the extra space and comfort of the king suite made your stay even more enjoyable. It's always rewarding to be able to offer our guests unexpected upgrades.Thank you for choosing our hotel and for leaving such a positive review! We look forward to welcoming you back again soon, and perhaps upgrading you to another fantastic suite!

8/10 – Gut

Zachary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Its a good place to stay for the cost. Stairwells and elevators and only accessible via room key which is nice. Blankets could have been better. Other than that, its a solid deal. Great place to stay for cheaper if you're going to a show at the Forum!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Relations Management am 25. Mai 2024
Hi Zachary! Thank you for your 4-star review and feedback! It's great to hear that you found our hotel to be a good value for the cost. We appreciate you mentioning the security feature of requiring room keys to access stairwells and elevators.We're always looking for ways to improve, and your feedback about the blankets is valuable. We'll be sure to review the bedding options in our rooms to ensure they're comfortable for all guests.Knowing it's a solid deal for budget-minded guests visiting the Forum is fantastic! Overall, it sounds like you had a positive experience. Thank you for choosing our hotel and for taking the time to leave a review! We look forward to welcoming you back again soon for another great stay, especially if you're catching a show at the Forum!

10/10 – Hervorragend

Dorcas

Mit der Familie und kleinen Kindern gereist
Gut: Ausstattung
Well kept and clean
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Guest Relations Management am 24. Mai 2024
Hi Dorcas! We are thrilled to hear you had a perfect 5-star experience! "Well kept and clean" is a fantastic compliment, and it lets us know you found the hotel to be in excellent condition.A clean and well-maintained environment is essential for a comfortable stay, and we're happy we delivered! We look forward to welcoming you back again soon for another spotless and enjoyable stay!

10/10 – Hervorragend

Jonah

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Last time in Inglewood we dealt with a horrible hotel just down the street from this one. Thankfully this hotel was 10x better. Kind and easy staff to work with. Affordable parking. Room service was very helpful. Overall very nice stay.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Guest Relations Management am 24. Mai 2024
Hi Jonah! We are absolutely thrilled to hear you had a perfect 5-star experience! Your comments about this stay being a vast improvement over another hotel in Inglewood are fantastic to hear. It sounds like we exceeded your expectations in every way!We take pride in having a kind and easy-to-work-with staff, so we're delighted they made your stay so smooth. Affordable parking is definitely a plus, and we're happy to offer it to our guests. Knowing the room service was very helpful lets us know they provided excellent service and met your needs.Overall, it sounds like your stay was truly enjoyable! Thank you for mentioning the specific aspects that stood out to you - it allows us to celebrate the hard work of our team.We look forward to welcoming you back again soon for another very nice stay!

8/10 – Gut

Joel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the location as I was in town to see an event at Kia Forum and this hotel is close to it. Also close to a lot of food options and public transport. Like that the room had a minifridge and microwave. The hotel is close to airport so noisy but was still able to sleep fine.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Relations Management am 24. Mai 2024
Hi Joel! Thank you for your 4-star review and feedback! We're happy to hear you found the location convenient for your visit to Kia Forum. It's great that you had easy access to food options, public transport, and amenities like the minifridge and microwave in your room.We understand that being close to the airport can sometimes mean some noise. We appreciate you mentioning you were still able to sleep soundly. Thank you for your feedback and we hope to see you again soon!

10/10 – Hervorragend

Melanie

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Relations Management am 24. Mai 2024
Hi Melanie! A perfect 5 out of 5 rating – music to our ears! We take pride in offering a comfortable and enjoyable experience, and knowing we achieved that for you makes our day. Thank you for choosing us!

6/10 – Okay

Melode

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Relations Management am 17. Mai 2024
Hi Melode! A 3 out of 5 rating lets us know your recent stay wasn't quite as positive as you'd hoped. We sincerely apologize and appreciate your feedback. We continuously strive to improve and ensure a satisfying experience for all guests. Thank you for letting us know about your experience.

2/10 – Ungenügend

Kelly

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Ausstattung
The minute you walk in the room and shut the door the 24 hour a day bullying begins.People entering into your room from beneath the floor following your every step holding electrical tools up under your feet and body burning your feet and others do the nonstop foot thumping under your head and chest when you lay down. No sleep and 24 hours of stress. I give this hotel a negative 1 star rating
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 13. Mai 2024
Hello Kelly, We regret to hear about your experience and take feedback seriously. We recommend reaching out to our management team to address your concerns further. Your comfort and satisfaction are important to us, and we strive to provide a peaceful environment for all our guests.

10/10 – Hervorragend

Josefina

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 13. Mai 2024
Hello Josefina,We're delighted to hear you had a fantastic stay with us! Please don't hesitate to contact us directly if you have any further comments to share.

6/10 – Okay

sofia, kissimmee

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Had to pay for parking. It clearly stated parking included. I didn’t feel welcomed - it felt as if I was renting by the hour. People ahead of me had some issue with front desk.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 13. Mai 2024
Hello sofia, We regret to hear about your experience with the parking situation and during check-in. Your feedback is valuable, and we will share it with the team for improvement. Should you have further concerns, we encourage you to reach out to the hotel management directly for assistance.

2/10 – Ungenügend

Jeniffer

Aufenthalt von 8 Nächten im Februar 2024
Antwort von Guest Relations Management am 24. Mai 2024
Hi Jeniffer! A 1 out of 5 rating tells us your stay was deeply disappointing. We are truly sorry. Your feedback is invaluable, and we take all comments seriously. We're committed to significant improvements to ensure a much better experience for all future guests. Thank you for letting us know.

8/10 – Gut

Manuel

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Relations Management am 1. Mai 2024
Hi Manuel! Thank you for taking the time to share your feedback. We're glad to see that you had an overall positive experience during your stay. However, it seems there might have been some areas where we could have improved to earn that extra star. Your comments are valuable to us as we continuously strive to enhance our services. We appreciate your input and hope to have the opportunity to provide you with an even better experience on your next visit.

6/10 – Okay

Irena

Verbesserungswürdig: Zustand der Unterkunft
Shower didn't drain
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 13. Mai 2024
Hello Irena, We appreciate your feedback regarding the shower drainage issue and apologize for any inconvenience caused. Ensuring our guests' comfort is a top priority, and we will address this matter with our maintenance team for immediate attention. Should you have any future concerns, please do not hesitate to reach out to our management team directly for further assistance.

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cerca al aeropuerto, lugar seguro, tiendas cerca, habitación muy limpia, amplia y confortable.

10/10 – Hervorragend

Rebecca

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean. Easy access to public transportation and food. Airport was 10 mins away. Disney was maybe 40 mins. Was here on a photo business trip.
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 28. Apr. 2024
Hello Rebecca,We're delighted to hear that you found our location convenient for your business trip and that you appreciated the cleanliness of your room. Should you require further assistance, please do not hesitate to reach out to our management team.

6/10 – Okay

Criselda

Gut: Sauberkeit und Personal & Service
The property was fine. It was loud due to traffic and of course the sounds of the planes coming and going.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 28. Apr. 2024
Hello Criselda,We regret to hear about your experience with noise disturbances during your stay. Your feedback is valuable for us to further improve our guests' comfort. For any assistance or future accommodation needs, our team is always available to assist.

6/10 – Okay

carlos

Gut: Sauberkeit und Personal & Service
Mucho olor a marihuana en la zona
Aufenthalt von 4 Nächten im April 2024
Antwort von Manager am 28. Apr. 2024
Hello carlos,We regret to hear about your experience. Please note that we take all concerns seriously and will address this with our team. Your feedback is valuable to us, and we appreciate you bringing this to our attention.

10/10 – Hervorragend

bill

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was very clean and managed well
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Management am 24. Apr. 2024
Hi Bill! Thank you for your positive feedback and perfect rating! We're thrilled to hear that you found our property to be clean and well-managed.Maintaining a high standard of cleanliness and ensuring efficient management are top priorities for us, and we're delighted that we could meet your expectations in these areas.Your satisfaction is important to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back for another excellent stay in the future. Thank you for choosing to stay with us!

6/10 – Okay

Julia

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
We got in late Friday night and check in was easy process! The hotel is listed as a non smoking but the cigarette smell was so bad even in our room. When we called down she said there was nothing they could do as of now but the cleaning crew would spray it the next day. Never did smell it again. The staff was great and other than the smell the room was very clean. I will say that I booked this hotel for the free breakfast in the morning. But was disappointed when the free breakfast was a pack of the prepackaged donuts, mini packaged muffins and danishes. So just be prepared if that was a deciding factors and make sure you get there early because an hour in they were almost out. But for the price you really can’t beat it.
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Relations Management am 24. Apr. 2024
Hi Julia! Thank you for sharing your feedback with us. We're glad to hear that the check-in process was smooth and that you found our staff to be great.We apologize for the cigarette smell you encountered during your stay. Ensuring a smoke-free environment for all our guests is a priority, and we will address this issue with our team to ensure it doesn't happen again.We appreciate your understanding regarding the breakfast offerings. We understand the importance of a satisfying breakfast experience and will take your comments into consideration as we review and improve our offerings.It's great to hear that you found the room to be very clean, and we're glad you were satisfied with that aspect of your stay.Your feedback is important to us as we strive to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back for an improved stay in the future. Thank you for choosing to stay with us.

4/10 – Schlecht

Adnan

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Breakfast was a joke
Aufenthalt von 5 Nächten im April 2024
Antwort von Manager am 23. Apr. 2024
Hello Adnan, We appreciate your feedback and will share your comments with our team for further review and improvement. Your satisfaction is important to us, and we apologize for any inconvenience this may have caused during your stay.

8/10 – Gut

Philip

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was clean and spacious. Staff was very friendly and helpful. Street noise in the middle of the night. Probably can’t be avoided. And the breakfast is orange juice, coffee with no milk, and package, donuts and Danish. Overall, a good deal for the price.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Management am 16. Apr. 2024
Hi Philip! Thank you for your review and the positive rating. We're pleased to hear that you found your room clean and spacious, and that our staff was friendly and helpful during your stay. However, we apologize for any inconvenience caused by the street noise and the breakfast selection not fully meeting your expectations.We appreciate your understanding regarding the external noise, and we are constantly looking for ways to improve the comfort and experience for our guests. Also, we'll consider your feedback about breakfast as we aim to provide a variety of options that cater to our guests' tastes and preferences.Thank you for acknowledging the value of your stay despite these issues. We hope to welcome you back soon and offer an even more satisfying experience.

8/10 – Gut

Sergio donis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked that there was lots of parking near my room there were fees but affordable not that quit but earplugs did the thing beds were comfortable and quit clean hair dryer didn’t work but not a big issue I was satisfied oh and not that expensive affordable price for the two nights
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Specialist am 4. Apr. 2024
Hi Sergio,We appreciate your feedback and are delighted to hear that you found our parking facilities convenient and reasonably priced. Our team strives to maintain a comfortable atmosphere, and we're glad the earplugs helped ensure a peaceful night's rest. It's wonderful to know that you found the beds comfortable and the room clean. However, we apologize for any inconvenience caused by the malfunctioning hair dryer and will certainly look into resolving this matter promptly. Thank you for choosing to stay with us, and we hope to welcome you back again in the future.

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast is a continental breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Management am 30. März 2024
Hi Sandra! Thank you for your review! We're glad to hear that you enjoyed our continental breakfast during your stay. Providing a satisfying breakfast experience for our guests is important to us, and we're pleased that our offerings met your expectations. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back for another great stay in the future!

6/10 – Okay

Toua

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 24. März 2024
Hello Toua,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you may have so we can address any issues. We hope to welcome you back in the future for an improved stay.

4/10 – Schlecht

Vienna

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
My first interaction with the staff lady that checked me in was distasteful. I usually don’t mind where I stay but after how unfriendly the service was I would not recommend staying here at all. I was not informed we could not have 2 cars on property prior to my stay and therefore was asked to pay $50 extra per night. The bathroom drains did not work/ the lining on the tubs were chipping off. After the 1st interaction with the front desk was annoying and unwelcoming. If based on service alone I’d give this place negative stars. If you’re looking for a somewhat cheap place near Sofi, do yourself a favor and go somewhere else. I will never be coming back here again as my experience was horrible.
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 22. März 2024
Hello Vienna, We regret to learn about your experience; we value all feedback as it helps us improve our services. Please know that we have shared your comments with the team for further review. Should you wish to discuss your stay further, please feel free to contact our management team directly. Your input is truly appreciated as we strive to enhance the guest experience.

8/10 – Gut

Xou, Sacramento

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 18. März 2024
Hello Xou, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 – Hervorragend

Loretta

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really a nice room & clean. Staff was very helpful & friendly as well.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Management am 12. März 2024
Hi Loretta! Thank you for your fantastic feedback! We're thrilled to hear that you found your room to be nice and clean, and that our staff was helpful and friendly during your stay. Ensuring a comfortable and pleasant experience for our guests is our top priority, and we're delighted that we succeeded in meeting your expectations in these aspects. We look forward to welcoming you back for another wonderful stay in the future. If there's anything else we can do to assist you, please don't hesitate to reach out.

6/10 – Okay

Zoe

Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Management am 12. März 2024
Hi Zoe! Thank you for sharing your feedback and for rating your stay with us as 3 out of 5. We're glad to see that there were aspects of your experience that you enjoyed, but we also understand that there may have been areas where we could improve. Your comments are important to us as we strive to continuously enhance our services. If there are specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.

10/10 – Hervorragend

Flying, Doha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 9. März 2024
Hello Flying,We're pleased to hear you enjoyed your stay with us. If you have any further feedback or suggestions, feel free to reach out to our management team. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

8/10 – Gut

ART

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
What I liked was the location and the room was comfortable. What I didn't like was that the TV remote had no instruction. Also, I was not too fond of any information on the surroundings.
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Management am 7. März 2024
Hi Art! Thank you for sharing your feedback with us. We're glad to hear that you liked the location and found the room comfortable during your recent stay. We apologize for any inconvenience caused by the lack of instructions for the TV remote. Your feedback is valuable to us, and we'll take steps to ensure that instructions are provided for the convenience of our guests in the future. Additionally, we apologize for any inconvenience caused by the lack of information on the surroundings. We understand the importance of providing helpful information to our guests to enhance their overall experience, and we'll review our procedures to ensure that guests have access to relevant information about the area. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

6/10 – Okay

Ronald

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Management am 5. März 2024
Hi Ronald! We appreciate your rating of 3 out of 5 and your feedback regarding your recent stay. While we're glad to see that you had an okay experience overall, we understand that there may have been areas where we could have done better. Your insights help us identify areas for improvement, and we're committed to addressing them to ensure a better experience for our guests in the future. We hope you'll consider giving us another chance to exceed your expectations during your next visit.

8/10 – Gut

Anthony

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Parking disclosure..
A decent hotel but they should disclose the parking fee up front.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Management am 5. März 2024
Hi Anthony! Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that overall, you had a positive experience during your time at our hotel. We apologize for any inconvenience caused by our parking fee not being disclosed upfront. Your feedback is important to us, and we will certainly take it into consideration as we strive to provide clear and transparent information to our guests. We understand the importance of transparency in our pricing policies, and we will work to ensure that all necessary fees and charges are communicated clearly to our guests before they make their reservation. Thank you for bringing this to our attention, and please know that we value your feedback as it helps us to improve and enhance the experience for our guests. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

10/10 – Hervorragend

Jasmin

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 22. März 2024
Hello Jasmin,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back to our hotel in the near future.

10/10 – Hervorragend

Norma

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stop questioning your guests too much, makes us feel a bit uncomfortable
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Management am 21. Feb. 2024
Hi Norma! Thank you for your feedback. We apologize if our inquiries made you feel uncomfortable during your stay. Our intention is to ensure that our guests have a pleasant experience, and we appreciate your input as it helps us improve our services. We will review our check-in procedures and ensure that they are streamlined to minimize any discomfort for our guests while still meeting necessary requirements. If there's anything else we can do to enhance your future stays or if you have any further concerns, please don't hesitate to reach out to us directly. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.

2/10 – Ungenügend

Gustavo

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 22. März 2024
Hello Gustavo, We regret to hear that your stay did not meet your expectations. If there are any specific concerns you would like to address, please do not hesitate to contact us directly. We value your input and would appreciate the opportunity to make it right for you.

8/10 – Gut

Bernardino

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Management am 19. Feb. 2024
Hi Bernardino! Thank you for taking the time to rate your recent stay with us. We're delighted to see that you gave us an 8 out of 10. Your feedback helps us understand what we're doing right and where we have room for improvement. We're here to ensure your future visits are nothing short of excellent, so please don't hesitate to share any suggestions you may have.

8/10 – Gut

Humberto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Okay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Management am 19. Feb. 2024
Hi Humberto! Thank you for taking the time to leave us a rating. We appreciate your feedback, and we're glad to hear that your overall experience was satisfactory. If there are any specific areas where you feel we can improve to earn a higher rating next time, please feel free to let us know. Your input is invaluable to us as we strive to provide the best possible experience for all our guests. We hope to have the opportunity to welcome you back in the future for an even better stay. Thank you again for choosing to stay with us!

10/10 – Hervorragend

Grace

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very close to car rental return and airport.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello Grace,We are pleased to hear that our convenient location near the car rental return and airport met your expectations. We strive to provide a seamless experience for our guests, and we hope you had a comfortable stay overall. Thank you for sharing your feedback with us.

6/10 – Okay

Pedro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was nice and clean but I didn’t like the bleach smell and why pay for parking spot
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello Pedro,We appreciate your feedback on our clean property. We aim to maintain high cleanliness standards. Please note that parking fees are a common practice in many hotels. We recommend reaching out directly to our management team for further assistance regarding your concerns.

2/10 – Ungenügend

Cesar P

Gut: Personal & Service und Zustand der Unterkunft
Location and housekeeping are great,but, we had a terrible experience: We stayed at this hotel for 2 nights, evreything was ok until the secon nite, at 2:30/3 am, we were abruptly interupted while sleeping, a “lady” started screaming and runing all over the place, shouting: help! help!, somebody help me!!! and banging all the doors of each room, sad very sad and stressful, why or where was the manager?!!! why they did not called the police immediatly? it passed at least 20/25 mins and the big drama continue, he never intervined, police came and we cold not sleep anymore! believed me, we wil NEVER ARE GOING TO STAY THERE IN THE FUTURE AND WILL PASS THIS TO PEOPLE THAT I KNOW!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello Cesar P,We're glad to hear you appreciated our location and housekeeping. We're sorry to hear about your experience and apologize for any inconvenience caused. Rest assured, guest safety is a top priority, and we take all necessary measures in such situations. We appreciate your feedback and will take it into consideration for future improvements.

8/10 – Gut

Liliana

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
En la madrugada hubo una pelea ente una pareja y se escuchaba todo. Nos asusto.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello Liliana,We apologize for any disturbances you may have experienced. Your feedback is valuable to us for future improvements. Feel free to contact management directly with any further concerns.

10/10 – Hervorragend

Jiang

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello Jiang,We appreciate you choosing to stay with us! We hope you had a fantastic experience and look forward to welcoming you back soon.