Rezeption

Bewertungen von Oak Tree Inn

2.5 out of 5
Oak Tree Inn
17448 Ventura Blvd, Encino, CA

Bewertungen

7,4

Gut

84 von insgesamt 197 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
38 von insgesamt 197 Gästebewertungen haben eine Bewertung von 8 - Gut" "
26 von insgesamt 197 Gästebewertungen haben eine Bewertung von 6 - Okay" "
18 von insgesamt 197 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
31 von insgesamt 197 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,8/10

Personal & Service

6,8/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Juan, North Hollywood

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jordan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I ended up not staying here b/c they did not have the room type I wanted, but still, great property manager
Aufenthalt von 1 Nacht im Mai 2024
Antwort von oak tree inn am 9. Mai 2024
We're sorry to hear that we couldn't accommodate your room preference, but we're glad to hear that you had a positive experience with our property manager. Your feedback is appreciated, and we hope to have the opportunity to welcome you back in the future.

2/10 – Ungenügend

Daniel

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Bed bug infestation. Walls are very thin so thin you can even hear people’s whispers( no lie) People hanging outside of windows. It was clean however when you turn the lights off the bed bugs come out, there’s was a lot.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Thanh

Gut: Sauberkeit und Personal & Service
It was very noisy from the people staying upstairs above our room. Whoever was really noisy kept walking in the room from 10pm to 4am, we could not sleep at all
Aufenthalt von 2 Nächten im April 2024
Antwort von oak tree inn am 28. Apr. 2024
We apologize for the noise disturbance caused by guests staying above your room. Your comfort is important to us, and we regret any inconvenience this may have caused. We appreciate your feedback and will take steps to address this issue. We hope to have the opportunity to welcome you back for a more peaceful stay.

10/10 – Hervorragend

Anton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👍
Aufenthalt von 1 Nacht im April 2024
Antwort von oak tree inn am 21. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

2/10 – Ungenügend

scott

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The smoke detector chirped ever2 minutes all night no staff available to help will never stay again
Aufenthalt von 2 Nächten im April 2024
Antwort von oak tree inn am 15. Apr. 2024
We apologize for the inconvenience caused by the smoke detector issue. Your feedback is valued, and we are addressing this promptly to ensure it does not happen again. We regret the inconvenience and hope to regain your trust in the future.

2/10 – Ungenügend

Lisette

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Never had an issue with this property or the owners until today. Shortly after checking in we heard a noise coming from the bathroom. Husband walked over and saw a man trying to climb in through the bathroom window . I was petrified and refused to stay the night . We left immediately didn’t ask for refund , just left ! I called the property to notify them about it and the female owner said “ok “ . As if it was a regular occurrence. Never again .
Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 14. Apr. 2024
We are deeply sorry for the frightening experience you had during your stay. Your safety is our top priority, and we are investigating this incident thoroughly. We apologize for the inadequate response you received, and we assure you that this is not a regular occurrence. We understand your decision, and we hope to have the opportunity to regain your trust in the future.

8/10 – Gut

Elvis E

Aufenthalt von 1 Nacht im April 2024
Antwort von oak tree inn am 29. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Jordan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay and the owner even let me park in the handicap space for the night when the parking was full. Great stay!!
Antwort von oak tree inn am 10. Apr. 2024
We're delighted to hear that you had a great stay with us! Your satisfaction is our priority, and we're glad we could accommodate your parking needs. We look forward to welcoming you back soon.

10/10 – Hervorragend

Thanh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quieter than I thought
Aufenthalt von 2 Nächten im März 2024
Antwort von oak tree inn am 2. Apr. 2024
We're glad to hear that you found your stay quieter than expected. Your feedback is appreciated, and we hope to welcome you back again soon.

6/10 – Okay

Shaunte

Verbesserungswürdig: Sauberkeit
There was no sink space, and no telephone, and it was very noisy
Aufenthalt von 2 Nächten im März 2024
Antwort von oak tree inn am 29. März 2024
We apologize for the inconveniences you encountered. Your feedback is valuable, and we will address these issues promptly. We hope to improve and welcome you back for a better experience.

10/10 – Hervorragend

Anton

Aufenthalt von 3 Nächten im März 2024
Antwort von oak tree inn am 14. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Anton

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👍
Aufenthalt von 3 Nächten im März 2024
Antwort von oak tree inn am 24. März 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Jessica

Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 24. März 2024
Thanks for staying with us. We appreciate your feedback!

6/10 – Okay

Albert

Geschäftlich gereist
It’s nice for one night
Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 14. März 2024
Thank you for sharing your feedback with us. We're glad to hear that you found your stay enjoyable, even if it was brief. Should your travels bring you back to the area, we'd be delighted to welcome you for another comfortable night's stay.

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was clean and the staff member who helped me was friendly!
Aufenthalt von 1 Nacht im März 2024
Antwort von oak tree inn am 14. März 2024
Thank you for your positive feedback! We are delighted to hear that you found your room clean and that our staff member provided friendly assistance. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.

10/10 – Hervorragend

Chad

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very reasonable and clean 👌
Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 27. Feb. 2024
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

10/10 – Hervorragend

Maria

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Okay first let me say I stayed here through multiple ownerships dozens of times over the years. There's always in the past kind of been same old same old. I wasn't feeling very well when I first got here & it was pouring down raining so today sun is out bright & shiny and I was walking my dog and took a look around and noticed that this guy is stepping up his game. No... for real for real. Does matter fact he was much friendlier and more personable this time and I want to recognize that he's got his hands full & has had his hands full sort of change in the theme of this place but I want you to know that is absolutely handled and done and as I looked around I realized this whole place has been remodeled & facelifted & when the first things I want you to know that I noticed about this place which was really a big deal when you feel like really as poorly & sick as I did I love the way the sheets smell I love the way the sheets feel & I love the way the sheets smell and it's just not the usual like yes they smell clean but there's something different there's something about the person who's doing the sheets & the way they're doing them & something additional that they're adding to it that's some kind of a Zen smell if that makes sense. I don't know what it is it's top secret. I wasn't sure about how I felt about the decor until I turned on all the strategic lights & stood back & looked at the entire feel & thing thats going on and I do like it. Put in a heat pool lookout Big H's.
Antwort von oak tree inn am 27. Feb. 2024
Thank you for choosing us for your stay at oak tree inn and taking time to leave us such a positive feedback regarding it. We hope to see you in the near future again.

8/10 – Gut

Arturo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room layout was nice and the touch of lighting mirror on wall
Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 19. Feb. 2024
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

2/10 – Ungenügend

Dustin

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
There were bugs crawling on me when I got into the bed. Cockroach walked across my arm! I was told I would receive a discount next time. I returned to the hotel and was not provided that discount at all. Unacceptable!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 14. März 2024
We are deeply sorry for the distressing experience you encountered during your stay. Your comfort and satisfaction are our utmost priorities, and we sincerely apologize for any inconvenience caused by the presence of bugs. Regarding the promised discount, we apologize for the oversight and assure you we will rectify this immediately. Please contact us directly, and we'll ensure the discount is applied as promised. We value your feedback and hope to regain your trust in our service.

10/10 – Hervorragend

Shante

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The man at the front desk was very nice & made check in super quick! The room was good, the upgrades added like an upgraded stay!!!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 19. Feb. 2024
Thank you for choosing us for your stay at oak tree inn and taking time to leave us such a positive feedback regarding it. We hope to see you in the near future again.

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 24. März 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Derrick

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von oak tree inn am 19. Feb. 2024
Thank you for rating us!

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
Poor quality of room.
Toilet wont flush, handle for shower is broken, bed too squeeky.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 14. März 2024
We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is invaluable to us, and we are addressing these issues promptly to ensure a more comfortable experience for our guests in the future. Please accept our apologies for falling short of your expectations, and we hope to have the opportunity to welcome you back for a much-improved stay.

2/10 – Ungenügend

Donald

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Reviews
The manager was rude.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 5. März 2024
We take very serious approach when it comes to behavior from our staff side, so we looked into your case and found out that you abused the checkout policy and did not respect the time limit that was the only reason why our manager had to take certain steps against you.

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sheets and pillow cases not changed, has hairs and stains, cash deposit is just to make ATM fees (who else has an ATM in their lobby?), front desk sleeping in the morning makes it impossible to get deposit back at checkout
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von oak tree inn am 5. März 2024
We are deeply sorry for the disappointing experience you encountered during your stay. Rest assured, we take your feedback seriously and are addressing the issues raised with our team. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for a much-improved experience.

8/10 – Gut

Shayla

Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 10. Feb. 2024
Thank you for rating us!

8/10 – Gut

Welechele

Geschäftlich gereist
Gut: Personal & Service und Ausstattung
I love the old school charm of the place and it was affordable. Biggest complaints were the leaky roof (asked for help but I think they forgot) and the five bed bug bites I have. I loved the location the most
Aufenthalt von 2 Nächten im Januar 2024
Antwort von oak tree inn am 10. Feb. 2024
Dear guest, Thank you for staying with us. We are apologize for your inconvenience. Hope to see you soon the future.

6/10 – Okay

Murray

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Front Desk Clerk Needs to be Fired.
The hotel is super cute but the guy at check in was a super rude. Horrible attitude when checking in. When that is your first experience at the hotel it's not smart. They need to find someone that likes there job.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von oak tree inn am 14. März 2024
We sincerely apologize for the disappointing experience you had during check-in. Providing exceptional service is our priority, and we regret falling short in this instance. Your feedback is valuable, and we are addressing this matter internally. We hope to have the opportunity to welcome you back for a more positive experience.

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place
Antwort von oak tree inn am 4. Feb. 2024
Thank you for choosing us for your stay at oak tree inn and taking time to leave us such a positive feedback regarding it. We hope to see you in the near future again.

4/10 – Schlecht

Nicholas

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von oak tree inn am 4. Feb. 2024
We like to know what you did not like about your experience so we can better ourselves?

10/10 – Hervorragend

Armando

Aufenthalt von 2 Nächten im Januar 2024
Antwort von oak tree inn am 4. Feb. 2024
Thank you for rating us!

10/10 – Hervorragend

Adriana, Inglewood

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quite area, modern decor units. Dining places around the property. Friendly staff
Aufenthalt von 1 Nacht im Januar 2024
Antwort von oak tree inn am 4. Feb. 2024
Thank you for choosing us for your stay at oak tree inn and taking time to leave us such a positive feedback regarding it. We hope to see you in the near future again.

10/10 – Hervorragend

Edward

Aufenthalt von 1 Nacht im Januar 2024
Antwort von oak tree inn am 4. Feb. 2024
Thank you for rating us!

8/10 – Gut

Chakkrit

Antwort von oak tree inn am 18. Jan. 2024
Thank you for rating us!

10/10 – Hervorragend

Heriberto

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not bad for the price
For The price was really clean kinda but better than some other ones i stayed at with higher pricess i checked every corner of the bed if it had any bugs it was clean bed sheets didn't use then brought my own but pretty good not bad at all thick walls so had the tv valume up
Aufenthalt von 1 Nacht im Januar 2024
Antwort von oak tree inn am 15. Jan. 2024
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

8/10 – Gut

Mohsen

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
It was a clean hotel in a nice location.
It was good and clean. The location was also very good. We had access to many stores outside the hotel.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von oak tree inn am 15. Jan. 2024
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

4/10 – Schlecht

Clarisa

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Over all the property is alright but it’s the second time we have stayed here and have been woken up at 4am by the people staying next to our room. It is unpleasant to drive 8 hours and not to be able to get a good rest at night because of all the noise between the loud talking and occasional heated arguments in the neighboring room.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von oak tree inn am 15. Jan. 2024
Dear guest, Thank you for staying with us. We are apologize for your inconvenience. Hope to see you soon the future.

10/10 – Hervorragend

Sima

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von oak tree inn am 15. Jan. 2024
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

10/10 – Hervorragend

Anton

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👍
Aufenthalt von 2 Nächten im Januar 2024
Antwort von oak tree inn am 15. Jan. 2024
Thank you for rating us!

2/10 – Ungenügend

Jorge

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Horrible stay dirty sheets and towels. Hair and stains. Called service and no answer. Bathroom dirty and clogged sink. Just not a good experience at all. What shows in pictures do not even match a bit. I should request my money back. If it was less than stars i would put it. Just bad!!!!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von oak tree inn am 14. März 2024
We are deeply sorry for the unacceptable experience you encountered during your stay. Cleanliness and guest satisfaction are our top priorities, and we regret falling short in delivering that to you. Your feedback is invaluable, and we are addressing these issues urgently. Please accept our sincerest apologies, and we hope to have the opportunity to make things right for you.

10/10 – Hervorragend

Rosa

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von oak tree inn am 15. Jan. 2024
Thank you for rating us!

10/10 – Hervorragend

Victor, Rahway

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit
The motel is a bit dated. It was clean, safe, close to dining options. They were able to accommodate my cat.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von oak tree inn am 29. Dez. 2023
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

8/10 – Gut

Gregory

Gut: Sauberkeit und Personal & Service
Good deal for the area and comfortable
It’s a fine deal good location comfortable and seems well run.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von oak tree inn am 28. Dez. 2023
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

10/10 – Hervorragend

Anton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
👍
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von oak tree inn am 28. Dez. 2023
Thank you for rating us!

10/10 – Hervorragend

sandra

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von oak tree inn am 28. Dez. 2023
Thank you for rating us!

6/10 – Okay

James

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von oak tree inn am 16. Dez. 2023
Thank you for rating us!

6/10 – Okay

Raymond

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not clean
Room was very dirty … blonde hair everywhere.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von oak tree inn am 15. Jan. 2024
Dear Guest, We appreciated your feedback to us, we will look into options to solve it. Hope, you will stay again at our property.

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Great stay with comfortable bed.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von oak tree inn am 11. Dez. 2023
It was a pleasure to host you. We do appreciate for sharing the experience at oak tree inn. Hope to see you soon the future

10/10 – Hervorragend

Sharon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von oak tree inn am 11. Dez. 2023
Thank you for rating us!