Fassade der Unterkunft

Bewertungen von Embassy Suites by Hilton Los Angeles LAX South/El Segundo

3.5 out of 5

Bewertungen

7,4

Gut

586 von insgesamt 1473 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
316 von insgesamt 1473 Gästebewertungen haben eine Bewertung von 8 - Gut" "
219 von insgesamt 1473 Gästebewertungen haben eine Bewertung von 6 - Okay" "
168 von insgesamt 1473 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
184 von insgesamt 1473 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,8/10

Personal & Service

7,6/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Heiko

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Guest Services Manager am 14. Feb. 2023
Thank you for taking a moment to share your experience. We strive to provide gracious, engaging and caring service and will use your comments for further improvements. We are getting renovated this year and we look forward to welcoming you back to our property in the near future!

10/10 – Hervorragend

Art, Queen Creek

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like the Spanish hacienda look. It’s a very clean and updated hotel. Not a fan of the expensive parking rate, so beware of this when using their parking garage.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 22. Mai 2024
Art, thank you for taking the time to complete a review of your stay. I am delighted to see you enjoyed the cleanliness and updates of the hotel. We hope to see you again the next time your travels bring you to El Segundo

10/10 – Hervorragend

Chiquita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nice property and if you get lucky you can find street parking and avoid paying for hotel parking. I was there 3 days and found parking each day on the street with no problem.
Aufenthalt von 3 Nächten im April 2024
Antwort von Anthony Aguilera am 22. Mai 2024
Chiquita, thank you for taking the time to complete a review of your stay. We are glad to see you had a memorable experience and we hope to host you again the next time your travels bring you to El Segundo

2/10 – Ungenügend

Megan

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024

6/10 – Okay

Randolph

Gut: Sauberkeit und Personal & Service
Convenient location, but hotel is getting old. Room smelled of slight mold, not too bad. Had maintenance change dirty ac filter and it helped a bit. I left ceiling fan on all the time. Staff was nice. Paid parking was $44/ night. Iparked on the street every night. During the weekend, had to walk a bit. Hotel catered to some junior sports teams, think softball. The weekends had probably 6 kids to each room. Kids like to slam the doors so that is a negative. Rooms on south side are quieter than north side where you can hear airport and airplanes. South side windows are blacked out, no view, but more quiet.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 21. Mai 2024
Randolph, thank you for taking the time to complete a review of your stay. I am sorry to see that you had a noisy weekend as well as a smell that you described. This is certainly not the norm here at this location and for that, I do sincerely apologize. I will address these concerns with our team to formulate a plan to avoid further occurrences from happening. We hope you give us another chance the next time your travels bring you to El Segundo

8/10 – Gut

Bryan and Monica

Gut: Personal & Service und Zustand der Unterkunft
Overall the property was quite nice and comfortable. The staff was very friendly. The only complaint was the room was not as cleaned as well as it could/should have been.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 21. Mai 2024
thank you for taking the time to complete a review of your stay. We are delighted to see you enjoyed your time with us. Thank you for your kind words towards our staff and property, but am sorry to see the room was not up to our cleaning standards. We have passed along your feedback to our housekeeping team to further improve and find what went wrong. We hope to see you again the next time your travels bring you to El Segundo.

10/10 – Hervorragend

Marisol

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 21. Mai 2024
Marisol, thank you for taking the time to complete a review of your stay. We are delighted to see you enjoyed your time with us. We hope to see you again the next time your travels bring you to El Segundo.

4/10 – Schlecht

Tatsiana

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 21. Mai 2024
Tatsiana, thank you for taking the time to complete a review of your stay. I am sorry to see that we did not create a memorable experience for you during your visit with us. I noticed you did not provide feedback about your rating and was hoping to inquire so that we may use your feedback as a means of re-training and continuing to develop and coach our team to provide the excellent service that we are known to provide. You can reach me at anthony.aguilera@hilton.com

2/10 – Ungenügend

Lidia

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 21. Mai 2024
Lidia, thank you for taking the time to complete a review of your stay. I am sorry to see that it was not a pleasant stay for you. Could you please reach out to me to provide further details as to where we went wrong so that I may use this as an opportunity to provide training with our team? My email is anthony.aguilera@hilton.com Thank you again for choosing to stay with us and we hope you give us another chance the next time your travels bring you to El Segundo.

10/10 – Hervorragend

Darrell Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Anthony Aguilera, Front Office Manager am 16. Mai 2024
Darrell Richard, thank you for taking the time to complete a review of your stay. We are delighted to see that we made it memorable for you and hope to see you again the next time your travels bring you to El Segundo

10/10 – Hervorragend

Ali Jai

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Only problem was electronic door lock lost power and we were stuck outside for almost 1 hour which delayed our itinerary to pressure us. We lost time with family.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 16. Mai 2024
Ali Jai, thank you for taking the time to complete a review of your stay. Although you unfortunately had an issue gaining access to you room, we are delighted to see that we made it memorable for you and hope to see you again the next time your travels bring you to El Segundo

8/10 – Gut

Dylan

Aufenthalt von 4 Nächten im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 16. Mai 2024
Dylan, thank you for taking the time to complete a review of your stay. We are delighted to see that we made it memorable for you and hope to see you again the next time your travels bring you to El Segundo

10/10 – Hervorragend

Teresa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 12. Mai 2024
Teresa, thank you for taking the time to complete a review of your stay. We are delighted to see that you enjoyed your time with us and look forward to hosting you again the next time your travels bring you to El Segundo

10/10 – Hervorragend

Rigoberto

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Anthony Aguilera, Front Office Manager am 11. Mai 2024
Rigoberto, thank you for taking the time to complete a review of your stay. We are delighted to see that we provided a memorable experience for you, and will pass along your review to our staff. Thank you and we will see you the next time your travels bring you to El Segundo

2/10 – Ungenügend

Liseth

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The new manager name Anthony is really rude bathroom not really clean blankets I found hair everywhere
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 11. Mai 2024
Liseth, thank you for taking the time to complete a review of your stay. We do see that we failed to meet your expectations in regard to the cleanliness of your room. For that I do sincerely apologize as we strive to create a memorable experience for all of our guests. Your review has been forwarded to our housekeeping department so that they may look into the room the date of your stay and correct this moving forward.

10/10 – Hervorragend

Marcella

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is well updated and beautiful! Complimentary options amazing! Dinner at on-site restaurant very good! No complaints. They accommodated an early check in after a long flight. Will stay here again!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 11. Mai 2024
Marcella, thank you for taking the time to complete a review of your stay. We are delighted to see you enjoyed your time at the reception, restaurant, and with our staff and look forward to hosting you again the next time your travels bring you to El Segundo

10/10 – Hervorragend

Edna

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service from staff
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 11. Mai 2024
Edna, thank you for taking the time to complete a review of your stay. We are delighted to see that we provided a memorable experience for you from our staff service and will pass along your review to our staff members that made it happen. We look forward to seeing you again the next time your travels bring you to El Segundo

2/10 – Ungenügend

Liseth

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff members really bad customer service a new supervisor name Anthony was really rude
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Anthony Aguilera, Front Office Manager am 11. Mai 2024
Liseth, thank you for taking the time to complete a review of your stay. We do see that we failed to meet your expectations in regard to our customer service. For that I do sincerely apologize as we strive to create a memorable experience for all of our guests. If you can, I would like to hear more details so that we may address this internally. You can email me at anthony.aguilera@hilton.com

10/10 – Hervorragend

Lavina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony Aguilera, Front Office Manager am 11. Mai 2024
Lavina, thank you for taking the time to complete a review of your stay. We are delighted to see that we provided a memorable experience for you and will pass along your review to our staff members that made it happen. We look forward to seeing you again the next time your travels bring you to El Segundo

8/10 – Gut

Aziz

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is a very convenient place to stay in.
Aufenthalt von 3 Nächten im April 2024
Antwort von Glenda Rivera, General Manager am 2. Mai 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future

4/10 – Schlecht

Joseph

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
The inside of the hotel looks better than the rooms. The rooms haven’t been renovated but they told us they were. Housekeeping forgot to provide service on multiple occasions.
Aufenthalt von 3 Nächten im April 2024
Antwort von Glenda Rivera, General Manager am 2. Mai 2024
Thank you for staying with us and for taking a moment to share your feedback. We are sorry to hear about your experience. Please know this is not our standard, and we have shared your comments with our team to address the issue. All our guestrooms were renovated along with our public spaces. We hope to have the opportunity to welcome you back to our newly renovated hotel and make it right.

6/10 – Okay

Diana

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Although this property supposedly underwent a recent renovation, it still felt tired. The indoor pool looked disgusting. I won’t be going back. I did appreciate the security guard in the basement parking garage.
Aufenthalt von 2 Nächten im April 2024
Antwort von Glenda Rivera, General Manager am 30. Apr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We are sorry to hear about your experience. Please know this is not our standard, and we have shared your comments with our team to address the issue. We hope to have the opportunity to welcome you back to our newly renovated hotel and make it right.

2/10 – Ungenügend

Corina

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Toilet was venting sewer gas and it was not fixed even after talking to front desk staff. We ran out of toilet paper and clean towels because our room was not cleaned for 3 days. Bathroom vents were dusty. Breakfast staff were excellent and friendly and food was good.
Aufenthalt von 5 Nächten im April 2024
Antwort von Glenda Rivera, General Manager am 30. Apr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We are sorry to hear about your experience. Please know this is not our standard, and we have shared your comments with our team to address the issue. We hope to have the opportunity to welcome you back to our newly renovated hotel and make it right.

8/10 – Gut

niko

Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony Aguilera, Front Office Manager am 21. Mai 2024
Niko, thank you for taking the time to complete a review of your stay. We are delighted to see you enjoyed your time with us. We hope to see you again the next time your travels bring you to El Segundo.

8/10 – Gut

Oswaldo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im April 2024
Antwort von Anthony Aguilera, Operations Manager am 29. Apr. 2024
Oswaldo, thank you for taking the time to complete a review of your stay. We are glad to see that it was a memorable experience for you and look forward to hosting you again the next time your tavels bring you to El Segundo.

10/10 – Hervorragend

WINDIE

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Airport shuttle close to LAX.
Aufenthalt von 1 Nacht im April 2024
Antwort von Glenda Rivera, General Manager am 28. Apr. 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future

10/10 – Hervorragend

Cortel

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed this hotel it was close to the airport and they gave me no problem checking in or out … I can’t wait so I could come back to this hotel and enjoy their free breakfast
Aufenthalt von 3 Nächten im April 2024
Antwort von Glenda Rivera, General Manager am 27. Apr. 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future

2/10 – Ungenügend

Edward, GRAND JUNCTION

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
There was no hot water
Aufenthalt von 1 Nacht im April 2024
Antwort von Glenda Rivera, General Manager am 27. Apr. 2024
Edward, thank you for taking the time to complete a review of your stay. I am sorry to see that there was issues with the hot water during your stay. I will discuss with our team internally to see where we might have went wrong and we will improve our efficiency in that area. I hope you choose to give us another chance the next time your travels bring you to El Segundo.

2/10 – Ungenügend

Gregoria

Aufenthalt von 1 Nacht im April 2024
Antwort von Glenda Rivera, General Manager am 28. Apr. 2024
Thank you for staying with us and for taking a moment to share your feedback. We are sorry to hear about your experience. Please know this is not our standard, and we have shared your comments with our team to address the issue. We hope to have the opportunity to welcome you back to our newly renovated hotel and make it right.

8/10 – Gut

Leonardo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
good enough
Aufenthalt von 1 Nacht im April 2024
Antwort von Glenda Rivera, General Manager am 27. Apr. 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future

2/10 – Ungenügend

Kelli

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Left me at the airport for 2 hours after calling for a shuttle told me they were gonna comp my meal for it and they did not do that. Staff is terrible.
Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony Aguilera, Front Office Manager am 26. Apr. 2024
Kelli, thank you for taking the time to complete a review of your stay. I am sorry to see that the shuttle wait was a bit extended. I will discuss with our team internally to see where we might have went wrong and we will improve our efficiency in that area. I hope you choose to give us another chance the next time your travels bring you to El Segundo.

6/10 – Okay

Tony

Aufenthalt von 1 Nacht im März 2024
Antwort von Glenda Rivera, General Manager am 22. Apr. 2024
Tony, thank you for taking the time to complete a review of your stay. I am sorry to see that you did not have the most memorable experience. If possible, could you please reach out to me here at the hotel so that I can inquire about feedback so that we can use your stay to correct where we may have missed. Thank you again for choosing to stay with us.

10/10 – Hervorragend

Teresa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location and staff were very helpful
Aufenthalt von 1 Nacht im März 2024
Antwort von Anthony Aguilera, Front Office Manager am 20. Apr. 2024
Teresa, thank you for taking the time to complete a review of your stay. We are delighted to see you enjoyed our location and staff! We thank you for choosing to stay with us here at Embassy Suites LAX South and look forward to hosting you again the next time your travels bring you to LAX.

10/10 – Hervorragend

Jean Mathias

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very professional I fell right at home
Aufenthalt von 5 Nächten im April 2024
Antwort von Anthony Aguilera, Front Office Manager am 18. Apr. 2024
Jean Mathias, thank you for taking the time to complete a review of your stay. We are glad to see our staff did an exceptional job of making you feel welcome and comforted. We hope to see you again the next time your travels bring you to El Segundo

8/10 – Gut

Danielle

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No
Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony Aguilera, Front Office Manager am 18. Apr. 2024
Danielle, thank you for taking the time to complete a review of your stay. We are glad that you enjoyed your time and hope to see you again the next time your travels bring you to El Segundo.

10/10 – Hervorragend

Fernando

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good service and brakefast
Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony Aguilera, Front Office Manager am 18. Apr. 2024
Fernando, thank you for taking the time to complete a review of your stay. We are happy to see that you enjoyed our service and breakfast. We hope to see you again the next time your travels bring you to El Segundo

8/10 – Gut

Grace

Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony Aguilera, Front Office Manager am 20. Apr. 2024
Grace, thank you for taking the time to complete a review of your stay. We look forward to hosting you again in the near future

8/10 – Gut

carl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
like the way you have to have a key to use elevators. and free breakfast, shuttles to and from airport
Aufenthalt von 4 Nächten im April 2024
Antwort von Glenda Rivera, General Manager am 16. Apr. 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future!

6/10 – Okay

In Whan, Newark

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Smell from bathroom sewer.
Aufenthalt von 2 Nächten im April 2024
Antwort von Glenda Rivera, General Manager am 16. Apr. 2024
Mahdy, thank you for taking the time to complete a review of your stay. I am sorry to see that you did not have the most memorable experience. If possible, could you please reach out to me here at the hotel so that I can inquire about feedback so that we can use your stay to correct where we may have missed. Thank you again for choosing to stay with us.

10/10 – Hervorragend

Deonta

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Will be back!!!
Aufenthalt von 4 Nächten im April 2024
Antwort von Glenda Rivera, General Manager am 15. Apr. 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future!

10/10 – Hervorragend

michelli

Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony.Aguilera, Front Office Manager am 11. Mai 2024
Michelli, thank you for taking the time to complete a review of your stay. I am delighted to see that we were able to provide a memorable stay for you and will pass along your review to all staff to celebrate their success. We hope to see you again the next time your travels bring you to El Segundo.

10/10 – Hervorragend

Anita, Westford

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Glenda Rivera, General Manager am 21. Apr. 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future!

10/10 – Hervorragend

Ashley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 2 Nächten im März 2024
Antwort von Glenda Rivera, General Manager am 11. Apr. 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future!

8/10 – Gut

Christopher

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Great proximity to Lax
Aufenthalt von 1 Nacht im April 2024
Antwort von Glenda Rivera, General Manager am 11. Apr. 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future!

10/10 – Hervorragend

Patrice

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Glenda Rivera, General Manager am 11. Apr. 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future!

10/10 – Hervorragend

Breonne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to shopping and food. Convenient when it was time to hop on the freeway. We will be back soon!
Aufenthalt von 2 Nächten im April 2024
Antwort von Glenda Rivera, General Manager am 9. Apr. 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future!

10/10 – Hervorragend

Eleonore

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Anthony Aguilera, Front Office Manager am 6. Apr. 2024
Eleonore, thank you for taking the time to complete a review of your stay. We are glad to see everything was good. We hope to see you again the next time your travels bring you to El Segundo.

10/10 – Hervorragend

Eduardo Rodríguez

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Anthony Aguilera, Front Office Manager am 3. Apr. 2024
Eduardo, thank you for taking the time to complete a review of your stay. We are ecstatic to see that it was a great experience. We look forward to hosting you again when your travels bring you to El Segundo.

10/10 – Hervorragend

Saida

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
People vary nice and friendly
Aufenthalt von 3 Nächten im März 2024
Antwort von Glenda Rivera, General Manager am 2. Apr. 2024
Thank you for staying at our hacienda and for taking a moment to share your experience. We are glad to hear you enjoyed your stay, and we hope to welcome you back in the near future!

6/10 – Okay

Barend Johannes

Aufenthalt von 1 Nacht im März 2024
Antwort von Glenda Rivera, General Manager am 21. Apr. 2024
Mahdy, thank you for taking the time to complete a review of your stay. I am sorry to see that you did not have the most memorable experience. If possible, could you please reach out to me here at the hotel so that I can inquire about feedback so that we can use your stay to correct where we may have missed. Thank you again for choosing to stay with us.