Außenbereich

Bewertungen von Bestwestern Hollywood Plaza Inn Hotel - Hollywood Walk of Fame LA

3 out of 5

Bewertungen

7,8

Gut

380 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
319 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
161 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
61 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
82 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,4/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Jan

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Das Hotel ist sehr nahe zum Hollywood Boulevard gelegen und fußläufig alles erreichbar.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Hotel Manager am 8. Aug. 2023
Dear Jan,We're delighted to hear that you found our hotel's location convenient for exploring Hollywood Boulevard and its attractions. We hope you had a great time exploring the area. Thank you for choosing our hotel for your stay, and we look forward to welcoming you back in the future!Best Regards,Hotel Manager

10/10 – Hervorragend

Luca

Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Hotel Manager am 9. März 2023
Dear Luca,Greetings from the Best Western Hollywood Plaza Inn-Hollywood Walk of Fame Hotel - LA. We appreciate your visit and the five-star rating. We appreciate your business for choosing us, and we feel privileged to have you as a visitor. Our team will always do its best to give you the best service possible.Warm Regards,Hotel Manager

6/10 – Okay

Harry

Gut: Personal & Service
Hotel ist für eine Städtereise okay. Die Lage ist recht zentral, wobei die Gegend um den Hollywood Blvd. nicht gerade die schönste ist! Ansonsten ist das Hotel recht laut und man hört die ganze Zeit die Straße und/oder Mitbewohner. Werde beim nächsten Mal ein anderes Hotel aussuchen.
Aufenthalt von 7 Nächten im November 2021
Antwort von Hotel Manager am 30. Nov. 2021
Hallo Harry, Danke für den Aufenthalt und das Feedback. Bitte akzeptieren Sie meine Entschuldigung für die Unannehmlichkeiten. Wir werden auf jeden Fall an Ihren Beobachtungen arbeiten. Sie können beim nächsten Mal einen weiter verbesserten Aufenthalt erwarten. Wir freuen uns auf ein Wiedersehen. Aufrichtig, Hotelmanager.

8/10 – Gut

Chris, Luxemburg

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage ist wirklich ideal. Das Zimmer ist geräumig und verfügt über das Nötigste. Unser Zimmer lag im dritten Stock, daher hatten wir kein Problem mit Lärm von aussen.
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Hotel Manager am 7. Jan. 2020
Dear Chris, It is really nice to note that you liked the stay and services at our hotel during your recent visit Glad to see your positive observations which shall definitely make us run that extra mile. We look forward to welcoming you again soon!!! Best Regards, Hotel Manager.

8/10 – Gut

Levy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Toll!
Nicht zu weit vom allem!
Aufenthalt von 2 Nächten im November 2019
Antwort von Hotel Manager am 27. Nov. 2019
Hello Levy, Thanks for the feedback. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

8/10 – Gut

Andre, Pottenstein

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Zimmer war sauber, die Lage des Hotels ist gut
Aufenthalt von 2 Nächten im September 2019
Antwort von Hotel Manager am 17. Okt. 2019
Dear Valued Guest, Thank you for choosing our hotel for your stay and your appreciation. It’s nice to hear that you liked the cleanliness and location. Certainly, a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcoming you again at the earliest, Sincerely, Hotel Manager.

8/10 – Gut

Rolf

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Für Besuche in Hollywood ist das Hotel absolut in Ordnung. Preis/Leistung stimmt. Man kann das Auto im Hotel lassen und zu Fuss zum Hollywood Blvd gehen. Es braucht keine tolle Hotelanlage, man übernachtet ja nur da. alles gut !
Aufenthalt von 2 Nächten im September 2019
Antwort von Hotel Manager am 24. Sept. 2019
Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review. Your review is very much encouraging and motivating for our hotel and the staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your comments shall motivate us to better our hospitality. Hope to see you again soon. Sincerely, Hotel Manager

6/10 – Okay

Matthias

Gut: Sauberkeit
3 Nächte Hollywood Plaza Inn
Aufenthalt von 3 Nächten im September 2019
Antwort von Hotel Manager am 17. Sept. 2019
Hello Matthias, Thanks for the stay at our hotel and the review with six stars. Nice to note that you liked the rooms, service and enjoyed the stay. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
Zentral gelegen, Walk of Fame in Laufweite. Zimmer mit Familienbelegung sehr klein.
Aufenthalt von 2 Nächten im September 2019
Antwort von Hotel Manager am 26. Okt. 2019
Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Zentrale Lage, ist aber ein klassisches Durchgangshotel .
Aufenthalt von 3 Nächten im Juli 2019
Antwort von Hotel Manager am 13. Feb. 2020
Hello Guest, Thanks for the stay and the positive feedback. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Freundliches und hilfsbereites Personal aber man hört alles obwohl keine offenen Fenstern und die Tür geschlossen ist. Viel Verkehr hörbar
Aufenthalt von 5 Nächten im Mai 2019
Antwort von Hotel Manager am 22. Mai 2019
Sehr geehrter Gast, Vielen Dank für Ihren Aufenthalt und das Feedback. Wir freuen uns über Ihre Bewertung, um die Vor- und Nachteile des Hotels zu erläutern. Dies wird uns helfen, uns besser zu verbessern. Bitte besuchen Sie uns erneut. Mit freundlichen Grüßen, Hotelmanager.

10/10 – Hervorragend

Jeffrey

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is very well kept and they pay attention to it. Maintenance is top notch, and obviously carefully review everything to stay on top of things. It's in a decent area, and TGI Fridays just opened next door so walked over there and enjoyed dinner. Thank you!
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

LEO

Mit der Familie gereist
Gut: Personal & Service
NOISY: If you're not a deep sleeper, look elsewhere! The walls and ceilings are paper thin - it sounded as though the people above us were rearranging furniture until midnight each night and then again at 6AM. The old school courtyard design also causes a lot of noise - the room cleaners moving their carts outside sounds like a jet plane flying over the room and the maintenance guys start talking loudly at 7AM. Other than that, the beds were comfortable, but this was a typical 2-3 star maotel.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Hotel Manager am 29. Mai 2024
Dear LEO,We apologize for the noise disturbances you experienced during your stay. Your comfort and satisfaction are important to us, and we regret that we fell short of providing a peaceful environment for you. We appreciate your feedback regarding the noise level and will take steps to address this issue to improve the overall guest experience. Thank you for your comments about the comfortable beds, and we apologize for any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved stay.Sincerely, Hotel Manager

4/10 – Schlecht

Jonathan

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 28. Mai 2024
Dear Jonathan,We're sorry to hear that your experience fell short of your expectations. If you're willing, we would appreciate any specific feedback or details about your stay that could help us improve. We value your input and hope to have the opportunity to provide you with a better experience in the future. Thank you for sharing your thoughts with us.Sincerely, Hotel Manager

10/10 – Hervorragend

Genesis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff were super friendly and helpful!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 27. Mai 2024
Dear Genesis,We're thrilled to hear that our front desk staff made such a positive impression on you! Providing friendly and helpful service is a top priority for us, and we're delighted that our team exceeded your expectations. Thank you for your kind words, and we hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager

10/10 – Hervorragend

Maria

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 27. Mai 2024
Dear Maria,Thank you for the perfect rating! We're thrilled to hear that you had such a positive experience with us. If there's anything specific that made your stay exceptional or if you have any suggestions for improvement, please let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for another fantastic stay in the future!Sincerely, Hotel Manager

8/10 – Gut

juliette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great overalll
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 24. Mai 2024
Dear Juliette,Thank you for your positive review! We're delighted to hear that you had a great overall experience with us. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager

10/10 – Hervorragend

KATHERINE, Chino Hills

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 24. Mai 2024
Dear KATHERINE,Thank you for your review! We're delighted to hear that you had a perfect stay at our hotel. Providing exceptional experiences for our guests is our ultimate goal, and we're thrilled that we succeeded in meeting your expectations. Your satisfaction means everything to us and we look forward to your return for another unforgettable stay!Sincerely, Hotel Manager

8/10 – Gut

Paul, Harmony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Hotel Manager am 23. Mai 2024
Dear Paul,Thank you for your rating! We're glad to see you had a positive experience overall. Your feedback is important to us, and if there’s anything specific we can improve to earn that extra star, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 – Gut

Bianca

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff were great but the property definitely needs some upgrades which I noticed was mentioned in previous reviews but appreciated the fact that it was close to universal studios, rooms and facility were clean, the staff were attentive and friendly. I thought the parking was free but there was a charge of $22 per night.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Manager am 21. Mai 2024
Dear Bianca,Thank you for sharing your feedback with us. We're glad to hear that you found our staff attentive and friendly, and that you appreciated the cleanliness of our rooms and facilities. We apologize for any confusion regarding the parking fee and regret any inconvenience it may have caused. Your comments about the need for upgrades are duly noted, and we will take them into consideration as we work to improve our property. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

8/10 – Gut

John

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
pictures were a little deceiving, however nice inn overall
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 21. Mai 2024
Dear John,Thank you for your feedback. We're glad to hear that you found our inn to be nice overall, despite any discrepancies between the pictures and the actual property. We apologize for any confusion or disappointment this may have caused. Your comments are valuable to us, and we'll take them into account to ensure a more accurate representation in the future. We appreciate your understanding and hope to welcome you back for an even better experience.Sincerely, Hotel Manager

10/10 – Hervorragend

Elizabeth

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was close to attractions. Had its own parking lot. Rooms were clean and had all the admenities we needed.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Hotel Manager am 15. Mai 2024
Dear Elizabeth,Hello! We're delighted to hear that our hotel's proximity to attractions, ample parking, and well-equipped, clean rooms met your needs during your stay. Your satisfaction is our top priority, and we're thrilled you had a positive experience with us. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

10/10 – Hervorragend

Cynthia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 16. Mai 2024
Dear Cynthia,We appreciate your stay and the glowing perfect feedback! Your positive rating truly motivate us to excel. It's a source of pride for us and drives us to continuously improve our services. We eagerly await the opportunity to host you again in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

anj

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
everything was great. front desk staff was really nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 14. Mai 2024
Dear Anj,Thank you for your positive feedback! We're delighted to hear that your experience was great and that our front desk staff was friendly and accommodating. We'll make sure to pass along your kind words to them. We appreciate your support and look forward to welcoming you back!Sincerely, Hotel Manager

10/10 – Hervorragend

Cathy, Bishop

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Booked this property so we could walk to the Hollywood Bowl. Super easy and the staff is wonderful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 13. Mai 2024
Dear Cathy,Hello! We're thrilled to hear that our location made attending the Hollywood Bowl convenient for you and that you found our staff to be wonderful. Providing a seamless and enjoyable experience for our guests is our top priority. Thank you for choosing our property, and we hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager

8/10 – Gut

Stanislav, Bishkek

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 7. Mai 2024
Dear Stanislav,Thank you for your feedback and for sharing that you had a nice stay, rating us 4 out of 5. We're delighted to hear that you enjoyed your time with us. Your satisfaction is essential, and we appreciate your support. If there are any specific areas where we can further enhance your experience and potentially earn that extra point in the future, please feel free to let us know. We're grateful for your visit and hope to welcome you back for another enjoyable stay. Thank you for choosing us!Sincerely, Hotel Manager

10/10 – Hervorragend

Jasmine Kiraye

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love that the parking is tucked behind. Felt safe. Staff was friendly especially the lovely cleaning team who always seemed to be going above and beyond. Hotel rooms are dated.. carpet etc but CLEAN. Water pressure, toilet, sink, ac/heat, tv all worked well. Walking distance to Hollywood bowl or walk of fame. Electric scooters or e-bikes close. Easy to get Uber etc. Excellent freeway access. Can be in downtown Hollywood or to Burbank airport in less than 20min. Mexican restaurant on site. Was pricey for what you get but tasty. You can’t bill the food to your room fyi- they are separate from the hotel. They open at 7am and close at 9pm If you’re checking in early… yes you can drop your bags but there is no waiting area or bathroom. Pool and hot tub on site with locked gate to keep those who aren’t guests out. We didn’t use but looked clean and had towels. A homeless gentleman seemed to frequent the area of the pool once it got dark but the pool closes at 9pm so was always empty and he wasn’t bothering anyone or being disruptive. Area felt safe enough considering some of the other areas and was convenient price was fair what you get. I would stay here again :)
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 4. Mai 2024
Dear Jasmine Kiraye,Thank you for taking the time to share such a detailed review of your stay with us! We're thrilled to hear that you appreciated our tucked-away parking and felt safe during your time with us. It's fantastic to know that our staff, especially our cleaning team, left a positive impression on you with their friendliness and dedication to going above and beyond. We're glad to hear that despite the dated appearance of the rooms, you found them to be clean and that all amenities worked well. It's great to hear that our location was convenient for your needs, with easy access to Hollywood attractions and transportation options. We appreciate your feedback regarding the onsite Mexican restaurant and the separate billing system, as well as the information about early check-in procedures. Your observation about the pool area is duly noted, and we'll ensure the safety and comfort of all our guests. We're delighted that you found the price fair for the value provided and that you would choose to stay with us again in the future. We look forward to welcoming you back!Sincerely, Hotel Manager

8/10 – Gut

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean room. Pretty quiet. You do get a little street noise and a trash truck pick-up. Parking is very tough with very small spaces and very hard to get out of. Staff extremely nice and helpful. The little Mexican restaurant is very good and a good value. Its nice having an elevator to use.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 4. Mai 2024
Dear Stephen,Thank you for sharing your feedback with us on Expedia! We're glad to hear that you found your room to be very clean and relatively quiet during your stay. We apologize for any inconvenience caused by street noise and the trash truck pick-up. Your comments regarding the parking situation are duly noted, and we'll explore ways to improve this aspect of our service. We're pleased that our staff provided you with excellent service, and we're glad you enjoyed dining at our Mexican restaurant. We're happy to provide the convenience of an elevator for our guests. Thank you for choosing to stay with us, and we hope to welcome you back in the future!Sincerely, Hotel Manager

10/10 – Hervorragend

Brooklynn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect for walking to the Hollywood Bowl, Hollywood Blvd, Walk of Fame, etc. Very friendly, helpful and welcoming staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 3. Mai 2024
Dear Brooklynn,Thank you for your wonderful review! We're thrilled to hear that our location was perfect for visiting popular attractions like the Hollywood Bowl, Hollywood Blvd, and the Walk of Fame. It's great to know that our staff was friendly, helpful, and welcoming during your stay. We strive to provide exceptional service and a convenient location for our guests. Your perfect rating means a lot to us, and we appreciate your kind words. We hope to have the opportunity to welcome you back for another great stay in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

Mandy

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We love this place! If you are going to visit Hollywood or see a show at the Hollywood Bowl I highly recommend the Best Western. Clean hotel, courteous staff and easy walking distance to all the places you want to go! Thanks for another amazing trip :)
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 22. Apr. 2024
Dear Mandy,Thank you for your glowing perfect rating and for sharing your positive experience! We're thrilled to hear that you love our hotel and that it's your go-to choice when visiting Hollywood. Providing a clean environment, courteous staff, and a convenient location is what we aim for, and we're delighted that we could meet your expectations. Your recommendation means a lot to us, and we're grateful for your continued support. We can't wait to welcome you back for another amazing trip!Sincerely, Hotel Manager

10/10 – Hervorragend

IYHALI ALEJANDRA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tranquila, agradable muy cerca del paseo de la fama y estudios universal
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 19. Apr. 2024
Dear IYHALI ALEJANDRA,Thank you for sharing your experience! We're thrilled to hear that you enjoyed the quiet and pleasant atmosphere of our hotel, as well as its convenient proximity to the Walk of Fame and Universal Studios. We aim to provide a comfortable and convenient stay for our guests, and we're glad we succeeded with you. We hope to welcome you back for another enjoyable visit soon!Sincerely, Hotel Manager

8/10 – Gut

Viktoriia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place for the price.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 18. Apr. 2024
Dear Viktoriia,We appreciate your feedback and are glad to hear that you found our hotel to be a good value for the price. Your satisfaction is important to us, and we're committed to providing a comfortable and enjoyable experience for all our guests. We hope to welcome you back again in the future!Sincerely, Hotel Manager

6/10 – Okay

dennis

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
5 minute walk to the Hollywood Bowl, actually closer then some parking lots! Overall the hotel is a little old and dated. But staff is super nice, facilities very clean and neat. Pretty noisy from street. Good location next to Hollywood Blvd etc. Regular room rates make this a inexpensive option for lodging, however we paid a premium for a sold.out Bowl concert, still worth the convenience. El Zarape restaurant downstairs is really good and very reasonable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 15. Apr. 2024
Dear Dennis,Thank you for taking the time to share your experience with us. We're pleased to hear that our convenient location and friendly staff made your stay enjoyable. We apologize for any inconvenience caused by the noise from the street and the dated appearance of the hotel. Your feedback is valuable to us, and we will use it to continue improving our facilities. We're glad you found our on-site restaurant to be enjoyable. We appreciate your understanding and hope to have the opportunity to welcome you back for a better experience in the future.Sincerely,Hotel Manager

10/10 – Hervorragend

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best place we’ve ever stayed in Hollywood. It was very clean, parking was EXTREMELY reasonable with in and out privileges, and location made many sites easily walkable. The hot tub was wonderful and clean. Property is well maintained. Staff is very helpful and kind.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 13. Apr. 2024
Dear Andrea,Thank you for your glowing review! We're thrilled to hear that your stay with us exceeded expectations. Our team takes great pride in providing exceptional service, maintaining cleanliness, and ensuring convenience for our guests. We look forward to welcoming you back for another fantastic experience in Hollywood!Sincerely, Hotel Manager

10/10 – Hervorragend

Pamela

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 12. Apr. 2024
Dear Pamela,Thank you for the stellar review! We're delighted to hear that you had a fantastic experience during your stay with us. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

6/10 – Okay

Francisco

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 11. Apr. 2024
Dear Francisco,Thank you for your feedback and for rating us 3/5. We appreciate your honesty and value your opinion. We apologize if we did not fully meet your expectations during your visit. We would love to know more about your experience and what we can do to improve. If you have any specific feedback or suggestions, please feel free to share them with us. Your input will help us identify areas where we can make necessary changes and enhancements. We strive to provide the best possible service to our guests, and we are committed to continually improving our offerings. We hope to have the opportunity to better serve you in the future and provide you with a more enjoyable experience. Thank you for choosing our establishment, and we hope to have the chance to exceed your expectations in the future.Sincerely, Hotel Manager

10/10 – Hervorragend

armando rene

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo muy bien, muy cerca del paseo de las estrellas y teatro chino.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 10. Apr. 2024
Dear Armando Rene,We're delighted to hear that you enjoyed your stay with us and found our location convenient for exploring the Walk of Stars and the Chinese Theater! Thank you for taking the time to share your positive feedback. We hope to have the pleasure of welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

6/10 – Okay

Ben

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Quite noisy and felt unsafe on a few occasions
Aufenthalt von 5 Nächten im April 2024
Antwort von Hotel Manager am 9. Apr. 2024
Dear Ben,We apologize for the inconvenience you experienced during your stay. Your safety and comfort are our top priorities, and we regret falling short of meeting your expectations regarding noise levels and security. Your feedback is valuable, and we'll take steps to address these concerns promptly. Thank you for bringing this to our attention.Sincerely, Hotel Manager

10/10 – Hervorragend

Andrea M.

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful place to stay. Price was reasonable. Staff was exceptionally kind and accommodating. The housekeeping staff was superb! Location was great and parking was very reasonable and convenient. Definitely a 5 star place in my opinion!!
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Andrea M,Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful experience at our hotel and that you found our price reasonable, staff exceptionally kind and accommodating, and housekeeping staff superb. It's fantastic that you enjoyed our great location and found our parking convenient. Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another awesome stay in the future!Sincerely, Hotel Manager

10/10 – Hervorragend

Jennifer, San Diego

Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 4. Apr. 2024
Dear Jennifer,We are delighted to hear that you enjoyed your stay with us. We pride ourselves on providing exceptional service, and your feedback tells us that we are meeting our goals. Thank you for taking the time to share your positive rating with us. We look forward to hosting you again soon.Sincerely, Hotel Manager

10/10 – Hervorragend

Gabriel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really nice
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 2. Apr. 2024
Dear Gabriel,Thank you for your positive feedback! We're glad to hear that you found your stay to be really nice. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable experience in the future!Sincerely, Hotel Manager

6/10 – Okay

Kelly

Mit der Familie und kleinen Kindern gereist
The room was loud. You could hear traffic all night!
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 27. März 2024
Dear Kelly,Thank you for your feedback. We apologize for the inconvenience caused by the noise from traffic during your stay. Your comfort is important to us, and we regret that this aspect of your experience fell short of your expectations. We will review your comments with our team to explore ways to minimize noise disturbances in the future. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 – Okay

Luis Fernando

Mit der Familie gereist
Falta calidad
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 26. März 2024
Dear Luis Fernando,We apologize for any lack of quality you experienced during your stay. Your feedback is invaluable, and we take it seriously. We're committed to providing the highest standards of service and accommodations for all our guests. If there are specific areas where we fell short, please let us know so we can address them promptly. We hope to have the opportunity to make it right and regain your trust in the future.Sincerely, Hotel Manager

8/10 – Gut

Carolyn

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Good location, no problem with parking. Could use extra blankets available for the beds. Shower was out of the complementary shampoo and body wash.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 25. März 2024
Dear Carolyn,Thank you for your feedback. We're glad to hear that you found our location convenient and had no issues with parking. We apologize for any inconvenience regarding the availability of extra blankets and complementary toiletries during your stay. Your comments are important to us, and we will address these areas for improvement with our team to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely, Hotel Manager

10/10 – Hervorragend

Andrew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was ourfirst time staying at this hotel and I could not have asked for better check-in and check-out service. The room was immaculate and it was very close and walkable to some great bars and restaurants. We would love to stay here again real soon.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 21. März 2024
Dear Andrew,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had an excellent first-time experience with us. Providing top-notch service and immaculate rooms are our priorities, and we're delighted that we could exceed your expectations. We look forward to welcoming you back soon for another fantastic stay!Sincerely, Hotel Manager

10/10 – Hervorragend

Amy Myers

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was pleasantly nice. The only downside is there’s a few sketchy people in the area. Unfortunately my husbands phone got stolen right off my car that was parked in front of the hotel lobby but ya live and learn I guess.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 19. März 2024
Dear Amy Myers,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our staff pleasantly nice. However, we're deeply sorry to hear about the unfortunate incident with your husband's phone. Your safety and security are our top priorities, and we'll take steps to ensure a safer environment for our guests. We appreciate your understanding and hope to welcome you back for a better experience in the future. If there's anything we can assist you with, please don't hesitate to reach out.Sincerely, Hotel Manager

10/10 – Hervorragend

Vanessa

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was amazing! My daughter lost her stuffed animal and they went above and beyond to find it for her!
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 18. März 2024
Dear Vanessa,Thank you for your glowing review! We're thrilled to hear that our staff went above and beyond to assist you and your daughter. Ensuring our guests have a memorable and enjoyable stay is our top priority. We appreciate your kind words and look forward to welcoming you back soon!Sincerely, Hotel Manager

8/10 – Gut

sonia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parking is a bit tough because people are selfish and take up 2 parking spots or park terribly. Other than that we enjoyed our stay.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 18. März 2024
Dear Sonia,Thank you for sharing your experience with us! We're glad to hear that you enjoyed your stay overall. We apologize for the inconvenience caused by the parking situation. We'll address this issue to ensure a smoother experience for our guests in the future. We hope to welcome you back soon!Sincerely, Hotel Manager

8/10 – Gut

VIVIAN, VANCOUVER

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything with my stay is good. The staff that check me in was really nice guy.
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 18. März 2024
Dear VIVIAN,Thank you for your review! We're delighted to hear that your stay was enjoyable and that our check-in staff left a positive impression. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back soon!Sincerely, Hotel Manager

2/10 – Ungenügend

Alexia

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 18. März 2024
Dear Alexia,Thank you for choosing to stay at our property. We were sorry to hear that your stay did not meet your expectations, and we would like to know more about what events transpired during your stay that made it less than ideal. We take guest feedback seriously and use it to improve our services, so your insights are valuable to us. Please know that we appreciate your feedback and will take appropriate actions to ensure that we avoid a similar occurrence in the future. We request your understanding and consideration to give us another opportunity to serve you better.Sincerely, Hotel Manager