2/10 – Ungenügend
Brianna
21. Mai 2022
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like what what the room offered, but they need to update the room & what was broken need to be fixed. I had to switch rooms twice because of broken tiles and wooden trims on floor. They also need to be more understanding with their guests especially if misunderstandings happen where you are not doing anything wrong and they assume not even coming down first to ask you about whatever it is they feel they are seeing in a negative way⁰ when really nothing is going on at all. The staff needs to be more understanding & unassuming in that sense towards their guests and ask before takening affirmative actions. More then disappointing it was dangerous and shockng how one is paying for the room and just how they treat their guests. It said free wifi, but yet one couldnt even use it as well especially youtube app and needing to gi through cell phone when again is dangerous the info that might be obtained from activating from you cellphone. I was extremely dissatisfied & disappointed & would never go here ever again. Appalling behaviors from staff & manager or probably owner especially when you are the one paying for the room and are accused & told "you get out of here" when you literally had done nothing wrong and were not even asked first what was going on before said assumption.
Brianna
Aufenthalt von 1 Nacht im Mai 2022