The host Chimi was superb from the moment we booked and to the time until we checked out. He thought of everything, simple touches to make our stay wonderful. We would absolutely stay here again, 5 stars when in London. This was convenient to the train station and we had no trouble navigating the city with his assistance. We just loved all that London had to offer, 1st trip abroad from the US, 1st NFL Game @ Wimbley stadium, 1st Theater Production, Frozen was phenomenal, 1st train ride along with many others. Thanks for allowing me and my family the opportunity to feel safe, cared for and to create wonderful memories! Many thanks, The Geers