2/10 – Ungenügend
Wendy C.
19. Aug. 2024
Verbesserungswürdig: Sauberkeit
Stay away!!!!!! Awful!! No help from VRBO or VACASA.
There were many issues with the rental as soon as we arrived. So much time was spent on the phone with Vacasa over several days, especially the 1st night. We had guests leave & go to a hotel because we couldn't have them stay there. We left the next morning. We sent photos & videos to the links provided. The rental was filthy, hot & in disrepair. The AC upstairs was nonexistent & it was 96 outside, we couldn't sleep upstairs. ! The ceiling fan upstairs was missing blades & when you turned it on, it was so loose you thought it was going to fall off. The bedding in both upstairs bedrooms was dirty, the furniture itself looks like it came from a 2nd hand store, the wood stain is almost nonexistent. And the filth in the upstairs bedrooms was awful! There were clusters of hair in several spots in each bedroom, & the carpets are soiled & stained!! I picked up a few clumps of hair from the carpet, totally disgusting!! And add NO AC coming out of the upstairs vents. There were 2 bifold doors downstairs that wouldn't close. The bed in the downstairs bedroom looked like waves in the ocean that is how bad the bedding & any mattress pad on the bed was. The kitchen has laminate peeling from the counter tops. ! The clincher was the dog feces we found by the couch! We stayed the 1st night giving Vacasa & VRBO to come through with help from their "local team" but that never happen. We were forced to vacate to a more healthy location which added to the $1600 already spent. Stay away!!!
Wendy C.
Aufenthalt von 6 Nächten im August 2024