The suite was roomy and complete with dishes, cutlery, and cookware. Linens and bedding were great. We had difficulty checking in after hours, the machine in the lobby wasn’t working. However, a staff member came right over to let us in and sent us a way to pay via an online link. The location is within blocks of Arco da Rua Augusta (ornate 18th-century arch) and the east entrance to the Baixa-Chiado metro stop, in the heart of Lisbon. However, it’s not a quiet place: Street noise starts around 9:30pm and goes until 2am, and footsteps from other apartments were bad a couple nights. Climate control was a problem: The mini-split AC unit spits out black particles on the sofa and anything you put on the sofa. Management claimed that happens only when the unit is run too much, and advised we turn it off when we leave for the day. It was clear to us the unit needed cleaning because the same unit in the bedroom did not spit out the particles when running the same hours. I have a mini-split at home and they do require routine cleaning. These old buildings can get hot during the day when the A/C is turned completely off all day. Street noise prohibited sleeping with the windows open.
