Historisches Haus Santo André • Altstadt von Lissabon

The Historic House of Santo André is a 3-storey building which with its 5 suites all with private bathrooms and air conditioning is an excellent solution for families or groups that want to travel together.

Located between the districts of Castelo, Alfama, Mouraria and Graça which are the heart of Old Lisbon that survived the earthquake of 1755, a few minutes up to the castle and a few minutes down into the labyrinth that is the old Alfama and Mouraria, filled with life, smells and music.

The earliest references to the Church of Santo André are from the beginning of the 13th century (1209 or 1229) and are also referred to in the Inquiries of the reign of King Dom Afonso III (1248 to 1274). It will have been made the seat of Parish of Santo André in 1286 after donation by the King Dom Diniz.

The church collapsed almost completely with the great earthquake of 1755 that destroyed the city of Lisbon and was the beginning of the end of the Portuguese empire, having undergone reconstruction works that finished in 1779.

After the liberal wars (between liberals and absolutists) from 1828-1834 and the extinction of religious orders, the church stuffing was sold and in 1843 the building was partially demolished for the construction of the square.

Two of the outer walls of the old church as well as several interior structures were used in the reconstruction of the new building in 1847, which remain to this day.

In 2015 the building was in a state of very advanced degradation, having been completely rehabilitated, and this rehabilitation was accompanied by the archaeology and anthropology services of the Lisbon City Hall.

A precious tile panel was found that was carefully removed and transferred to the National Tile Museum where it can be seen.

Also found and preserved, 2 of the arches of the inner chapels as well as part of the original walls of the reconstruction of 1779. Integrated in the magnificent architectural project can be observed during your stay.



Welcome to our home! We want you to have a comfortable and enjoyable stay. Please take a moment to read and respect the following house rules. They help us maintain the property, respect our neighbours, and provide a great experience for every guest.

## Check-in and Check-out

**Check-in:** From **17:00 until the check-in time specified in the listing** on the day of arrival, unless a different time has been agreed with us in advance.

**Check-out:** By **11:00** on the day of departure, unless otherwise agreed in advance.

Please respect the agreed check-out time. **Unauthorized late departures may incur additional charges.**

### Online Check-in and Guest Identification

**Online check-in is mandatory.** All guests must complete the required registration and identification process before arrival.

The identification details of **every guest included in the reservation** must be provided through the online check-in process, as required by Portuguese law.

**Property access instructions and codes will only be issued once the required check-in information for all registered guests has been completed.**

Please make sure to complete this process in good time before your arrival to avoid delays in accessing the property.

## Registered Guests and Visitors

The person who made the reservation must be one of the guests staying at the property. We do not accept reservations made on behalf of other people.

The **maximum number of overnight guests must not exceed the number stated in the reservation**. Unregistered overnight guests are not permitted.

Visitors who are not included in the reservation require **prior approval** and must not cause the property to exceed its permitted occupancy.

Serious or repeated violations may be reported to the booking platform and may result in termination of the stay or additional charges where permitted by the platform's terms and applicable law.

## Quiet Hours

Quiet hours are from **22:00 to 07:00**.

Please keep music, conversations, television, and other noise to a minimum during these hours.

We kindly ask you to respect our neighbours and the local community at all times, particularly when entering or leaving the property late at night or early in the morning.

## No Smoking or Drugs

**Smoking and vaping are not permitted inside the property.**

The use, possession, or consumption of **illegal drugs is strictly prohibited on the property**.

Additional cleaning or damage resulting from a violation of these rules may result in additional charges.

## No Pets

Unfortunately, **pets are not permitted**, unless the specific listing states otherwise or prior authorization has been provided.

Even well-behaved animals may react differently in an unfamiliar environment, and accommodating animals can require extensive additional cleaning to remove hair, odours, and allergens for future guests.

Bringing an animal into the property without authorization may result in an **additional cleaning fee**, where permitted by the booking platform and applicable rules.

## No Parties or Events

**Parties, events, and gatherings are strictly prohibited.**

The safety and comfort of our guests, neighbours, and local community are very important to us. Excessive noise and gatherings of unregistered visitors are not permitted.

Serious violations may be reported to the booking platform and may result in termination of the stay or additional charges where permitted by the platform's terms and applicable law.

## Keys, Access Devices and Access Codes

Please take good care of any **keys, key cards, remotes, or other access devices** provided during your stay.

Guests may be responsible for reasonable costs associated with lost or damaged access devices, including replacement or locksmith costs where applicable.

**Access codes are strictly for registered guests and must not be shared with third parties.**

For everyone's security, please make sure doors and entrances are properly closed and locked whenever you leave the property.

## Fire and Safety

Please do not tamper with, disconnect, cover, or remove **smoke detectors, fire extinguishers, alarms, security equipment, or any other safety devices** at the property.

Emergency equipment must only be used for its intended purpose.

Please immediately inform us if you notice a problem with any safety equipment.

## Energy and Responsible Use

Please help us use energy responsibly.

When leaving the property, please **switch off lights and unnecessary electrical appliances** and avoid leaving heating or air conditioning running unnecessarily.

When heating or air conditioning is in use, please keep exterior doors and windows closed whenever reasonably possible.

## Furniture and Property Equipment

Please treat the property, furniture, appliances, and equipment with care.

**Furniture and equipment must not be moved, rearranged, removed from the property, or used for purposes other than those intended** without prior authorization.

Please return any items you use to their appropriate place before departure.

## Commercial Activities

The accommodation is provided exclusively for **private residential use during your stay**.

Professional photography, commercial filming, events, business activities, or providing commercial services from the property are not permitted without our prior written authorization.

## Children and Supervision

Children must be **appropriately supervised by a responsible adult at all times**.

Particular care should be taken around balconies, stairs, windows, swimming pools, fireplaces, outdoor areas, and any other features that may require additional supervision.

Parents and guardians remain responsible for the appropriate supervision of children during the stay.

## Garbage and Recycling

Please dispose of your rubbish in the designated bins before checking out.

We appreciate your help in **separating recyclable materials** and disposing of waste correctly. You can find information about the location of the appropriate bins in the **House Manual**.

Proper waste disposal helps protect the environment and ensures compliance with local regulations.

Before leaving, please **wash and put away all dishes, glasses, cutlery, and kitchen utensils you have used**.

## Accidents and Damage

We understand that accidents can happen. If you break, damage, or notice a problem with something at the property, **please let us know as soon as possible**.

Reporting an issue promptly gives us the opportunity to arrange repairs and may prevent the problem from affecting the next guest's stay.

Guests may be responsible for the reasonable cost of repairing or replacing items damaged during their stay, where applicable and subject to the terms and policies of the booking platform.

## Property-Specific Rules

Some properties may have additional rules relating to facilities or shared areas, including:

* Swimming pools
* Parking
* Barbecues
* Fireplaces
* Terraces and gardens
* Condominium or shared areas
* Other property-specific facilities

Where applicable, these requirements will be provided in the **listing, House Manual, or check-in information** and form part of the rules for your stay.

## Respect for the Property and Community

Please treat the accommodation with the same care and respect you would give your own home.

Guests are expected to respect the property, neighbours, shared spaces, and the local community throughout their stay.

**Serious or repeated violations of the House Rules may be reported to the booking platform and may result in termination of the stay or additional charges where permitted by the platform's terms and applicable law.**

## Thank You

By respecting these House Rules, you help us provide a **safe, clean, peaceful, and welcoming home** for you, our neighbours, and future...