Eingangsbereich

Bewertungen von Be Poet Baixa Hotel

3 out of 5
Be Poet Baixa Hotel
Rua Augusta, 220, Lisbon, Lisboa

Bewertungen

9,6

Außergewöhnlich

537 von insgesamt 677 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
120 von insgesamt 677 Gästebewertungen haben eine Bewertung von 8 - Gut" "
12 von insgesamt 677 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 677 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 677 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,8/10

Personal & Service

8,8/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Canan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Rui Foguete - Front Office am 19. Mai 2024
Dear Canan,Thank you for taking the time to share your feedback regarding your stay here at be poet baixa hotel.It was a pleasure to have you here and we hope to welcome you in your next trip to Lisbon.Best Regards,

8/10 – Gut

David

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im März 2024
Antwort von Rui Foguete - Front Desk am 5. März 2024
Dear David, Thank you for choosing be poet baixa hotel for your stay.It was a pleasure to welcome you here.Best Regards,

10/10 – Hervorragend

Aldin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Einfach nur perfekt, die Lage ist Super mitten im Zentrum. Das Personal ist sehr sehr zuvorkommend und freundlich, einfach nur top
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jessica Lucena - Front Desk am 20. Feb. 2024
Dear Aldin, Firstly, thank you for choosing the be poet baixa hotel for your stay in Lisbon.We would also like to thank you for your kind assessment and comments. Your feedback is invaluable so that we can continue to provide a good service to everyone. We're delighted to hear that our prime location and staff made the difference during your time with us. We always endeavour to provide the best possible experience for our guests and we also try to meet your expectations. It was a pleasure to have you here and we hope to welcome you again soon.Warm regards,

10/10 – Hervorragend

Andrea

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super zentrale Lage, sehr freundliches Personal. Jederzeit gerne wieder!!
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Rui Foguete - Front Desk am 17. Okt. 2022
Dear Mr. Andrea, On behalf of the whole team, we would like to thank you for your interest and preference for Be Poet Baixa Hotel! We are really happy to hear that you had a pleasant stay with us and that our staff was able to meet your expectations during your trip to our beautiful city, and the location was extremely helpful for your trip. Therefore, we are absolutely delighted to know that you have enjoyed your stay. We hope to have the opportunity to welcome you again in a near future. Best regards,

10/10 – Hervorragend

Tamara

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel hat uns sehr gut gefallen. Freundliches Personal und einen leckere Begrüssung bei der Ankunft.
Aufenthalt von 3 Nächten im September 2022
Antwort von Rui Foguete - Front Desk am 9. Sept. 2022
Dear Mrs. Tamara, On behalf of the whole team, we would like to thank you for your interest and preference for Be Poet Baixa Hotel! Is with great pleasure that we have received your comment, being this one, is only an essential tool to be able to maintain our standards to the highest level but also to be able to grow and improve with your personal experience. Therefore, we are absolutely delighted to know that you have enjoyed your stay.We hope to have the opportunity to welcome you again in a near future.Best Regards,

6/10 – Okay

Sabine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sehr ordentlich
Mitarbeiter waren freundlich. Frühstück war super. Zimmer war sehr klein , wir waren 5 Nächte dort und mussten aus dem Koffer leben. Es gab nur ein paar Bügel. Kein Schrank oder Regal
Aufenthalt von 5 Nächten im Mai 2022
Antwort von Erich Bessa - Front Office Manager am 12. Mai 2022
Dear Mrs Sabine, On behalf of the whole team, we would like to thank you for your interest and preference for Be Poet Baixa Hotel! Is with great pleasure that we have received your comment, the staff, and the breakfast being this one, an essential tool to be able to maintain our standards to the highest level but also to be able to grow and improve with your personal experience. Our hotel is located in the historic center of Lisbon and built in a historic building, so we are not allowed to change its central structures, with the interior spaces in some rooms being a little shorter. However, if you had talked to us during your stay, we would be happy to move you to a bigger room and make your experience in Lisbon more special. We hope to have the opportunity to welcome you again in a near future. Best Regards, Erich Bessa - Front Office Manager

10/10 – Hervorragend

Ursula Karin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches Personal. Schönes Zimmer mit kleinem Balkon direkt unterm Dach. Blick raus auf die Rua Augusta, aber nachts trotz Restaurantbetrieb ruhig im Zimmer dank Doppelverglasung.
Aufenthalt von 3 Nächten im März 2022
Antwort von Mellanie Abreu - Front Desk am 5. März 2022
Dear Mrs. Ursula Karin, Thank you very much for taking the time to write your review. We are happy to know that you have enjoyed not only our prime location but also your room and our kind staff. It was a pleasure to have you as a guest and we hope to welcome you again soon. Best Regards.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im September 2020
Antwort von Letícia Moreira - Front Desk am 29. Sept. 2020
Dear Guest, thank you very much for taking the time to score your stay with us. We hope to welcome you again soon. Best Regards, Letícia Moreira - Front Desk

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wunderschöner Aufenthalt in Lissabon
Hervorragende Lage, toller Ausgangspunkt für die Städtereise.
Aufenthalt von 4 Nächten im Februar 2020
Antwort von Rui Foguete - Front Desk am 15. Feb. 2020
Dear Guest, thank you for taking the time to share your review. We are happy to read that you have enjoyed our perfect location. It was a pleasure to welcome you and we hope to have the opportunity to welcome you back again soon. Best Regards, Rui Foguete - Front Desk

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gute Lage, immer hilfsbereites Personal. Zimmergröße ausreichend für einen Städtetrip. Schönes Bad. Zimmer waren etwas hellhörig. Frühstück lecker, genug Auswahl.
Aufenthalt von 4 Nächten im Dezember 2019
Antwort von Soraia Fernandes - Front Desk am 17. Dez. 2019
Dear Guest, thank you very much for choosing to stay with us and for taking the time to share your recent experience. Is with great pleasure that we have received your comment, being this one, not only an essential tool to be able to maintain our standards to the highest level but also to be able to grow and improve with your personal experience. We hope to have the opportunity to welcome you again in the near future. Best Regards, Soraia Fernandes - Front Desk

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Marcos Almeida - Front Desk am 13. Dez. 2019
Dear Guest, Firstly, we would like to thank you for choosing Be Poet Baixa Hotel for your recent stay in Lisbon and also for sharing your score with us. We hope to have the opportunity to welcome you again soon. Kind Regards, Marcos Almeida

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Unterkunft hat eine top Lage. Alle wichtigen Sehenswürdigkeiten sind zu Fuß oder mit der Tram/Metro/Bus erreichbar. Die Haltestellen sind alle nicht weit entfernt. Das Personal ist überaus freundlich. Wir wurden an der Rezeption immer gefragt, ob alles passt, was wir unternommen haben, oder was wir noch vor haben. Bei Fragen zu Sehenswürdigkeiten Verkehrsmittel, Restaurants... erhielten wir immer eine ausgezeichnete Auskunft. Auch das Personal im Frühstücksraum war sehr aufnerksam. Das Frühstück lies keine Wünsche offen.
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Soraia Fernandes - Front Desk am 12. Nov. 2019
Dear Guest, On behalf of the whole team we would like to thank you for your interest and preference on Be Poet Baixa Hotel! Is with great pleasure that we have received your comment, being this one, not only an essential tool to be able to maintain our standards to the highest level but also to be able to grow and improve with your personal experience. Therefore, we are absolutely delighted to know that you have enjoyed your stay. We hope to have the opportunity to welcome you again in the near future. Best Regards, Soraia Fernandes - Front Desk

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Soraia Fernandes - Front Desk am 12. Nov. 2019
Dear Guest, thank you for choosing Be Poet Baixa Hotel for your stay in Lisbon. It was a pleasure to have you here and we hope to welcome you again soon. Best Regards, Soraia Fernandes - Front Desk

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Das Personal super freundlich und hilfsbereit. Es hat an nichts gefehlt.
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Soraia Fernandes - Front Desk am 9. Okt. 2019
Dear Guest, thank you for having chosen Be Poet Baixa Hotel for your stay, and also for taking the time to share your experience here. We are grateful for your recognition of our friendly service from all of our team members. We hope to welcome you again soon. Best Regards, Soraia Fernandes - Front Desk

8/10 – Gut

Petra, Berlin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Besonders freundliche Mitarbeiter; alles sehr sauber; gutes Frühstück mit viel Obst. Zimmer und der Eingangsbereich etwas klein.
Aufenthalt von 3 Nächten im September 2019
Antwort von Rui Foguete - Front Desk am 4. Okt. 2019
Dear Petra, thank you for taking your valuable time to share your feedback about your stay at Be Poet Baixa Hotel. We appreciate your positive comments on our friendly team, our central location and our breakfast. We continuously strive to meet your needs and expectations; therefore, your feedback is very important to us. We look forward to welcoming you again on your next visit to Lisbon. Best Regards, Rui Foguete – Front Desk

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Positiv: Lage in der Fußgängerzone Rua Augusta. Sehr freundliches Personal! Negativ: Sehr kleine und hellhörige Zimmer!
Aufenthalt von 1 Nacht im September 2019
Antwort von Rui Foguete – Front Desk am 2. Okt. 2019
Dear Guest, thank you for taking the time to share your experience with us. We are glad to know that you had a pleasant stay at Be Poet Baixa Hotel. We could not be happier to read that you have enjoyed not only our central location but also our friendly staff and the overall ambience of our Hotel. We work hard every day to try to make our guests, therefore, your words mean a lot to us. It was a pleasure to have you in our Hotel and we hope to welcome you back soon. Kind Regards, Rui Foguete – Front Desk

8/10 – Gut

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles bestens. Sehr nettes und hilfsbereites Personal. Zimmer sehr sauber. Beste Lage mitten in der Altstadt. Kleine aber gute Zimmer. Passt für einen Städte Trip. Nur zum weiter empfehlen!!!
Aufenthalt von 3 Nächten im August 2019
Antwort von Vitor Ribeiro - Front Desk am 4. Sept. 2019
Dear Daniel. First, we would like to thank you the time spent in reviewing Be Poet Baixa Hotel. We are more than happy to know that our team, rooms and location met your expectations. Our goal is to make our guests have a great experience not only in the hotel but in the city too. We hope to welcome you again in the near future. Have a lovely day. Best regards,

10/10 – Hervorragend

Patricia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Rui Foguete am 17. Aug. 2019
Dear Patricia, thank you for choosing Be Poet Baixa Hotel for your stay. It was a pleasure to have you as a Guest, and we hope to welcome you again soon. Best Regards, Rui Foguete - Front Desk

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im Juni 2019
Antwort von Rui am 5. Juli 2019
Dear Guest, Thank you for your score. We look forward to the pleasure of welcoming you back soon. Best Regards, Rui Foguete – Front Desk

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Mega Gastfreundlichkeit, Portwein & Pastel de Nata zum Empfang und jederzeit, alle sehr, sehr freundlich
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Silvia Alves - Front Desk am 3. Juli 2019
Dear Guest, we appreciate the time you took to write such a lovely review. We are very happy to read that you enjoyed our location and that our team has provided you with a wonderful experience during your stay in Lisbon. We pride ourselves on providing an excellent service that makes you feel at home, therefore, we are grateful for your recognition. It was a pleasure to have you as our guest and we look forward to welcoming you again. Kind Regards, Silvia Alves - Front Desk

10/10 – Hervorragend

Michele

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel in super Lage
super schönes Hotel, etwas kleine, aber schöne und sehr saubere Zimmer.Etwas laut da alle zur Fussgängerstrasse hinaus das Fenster haben. Badezimmer super schön und zweckmässig. Super Lage, genau in der Hauptfussgängerzohne. Der Frühstucksraum ist etwas eng, aber das Frühstückbuffet für ein 3 Sterne Hotel Top, jeden Tag sogar frische Früchte. Im Eingang steht immer Portwein und die tüpischen Törtchen zur Verkostung bereit, was ich sehr toll finde.
Aufenthalt von 4 Nächten im Mai 2019
Antwort von Silvia Alves - Front Desk am 27. Mai 2019
Dear Michele, First of all, we would like to thank you for choosing Be Poet Baixa Hotel for your stay and also for taking your time to write such a positive and constructive review. We are really glad to know that you have had a pleasant stay with us and that our staff were able to meet your expectations during your journey to our beautiful city. Is with great pleasure that we have received your comment, is this one, not only an essential tool to be able to maintain our standards to the highest level but also to be able to grow and improve with your personal experience. We hope to have the opportunity to welcome you again on your next visit to Lisbon. Kind Regards, Sílvia Alves - Front Desk

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Rui am 20. Mai 2019
Dear Guest, thank you for choosing Be Poet Baixa Hotel for your stay at Lisbon. We hope to welcome you again in a near future. Kind Regards, Rui Foguete - Front Desk

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel liegt an bester Lage und hat sehr hilfsbereites und aufmerksames Personal. Leckeres Frühstück. Einzig, das Hotel ist etwas ringhörig.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Rui Foguete – Front Desk am 10. Mai 2019
Dear Guest, First of all we would like to thank you for choosing Be poet Baixa Hotel and also for taking your precious time to write such a lovely review. We are very happy to read that our team has provided you a wonderful experience during your stay in Lisbon, that you enjoyed our breakfast and our location. We pride ourselves on providing an excellent service that makes you feel at home, therefore, we are grateful for your recognition. We hope to have the opportunity to welcome you again in our City. Kind Regards, Rui Foguete – Front Desk

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im April 2019
Antwort von Soraia Fernandes - Front Desk am 2. Mai 2019
Dear Guest, Thank you for your score. We look forward to the pleasure of welcoming you back soon. Best Regards, Soraia Fernandes – Front Desk

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Klein aber fein. Sehr sauber. Sehr nette Begrüßung durch den Nachtportier. Das Personal äußerst nett und zuvorkommend. Dass der Ausblick nicht anders ist, kann man sich schon denken. Super zentral gelegen. Preis- Leistung einfach gut.
Aufenthalt von 5 Nächten im März 2019
Antwort von Soraia Fernandes - Front Desk am 28. März 2019
Dear Guest, thank you so much for the time you have spent in written about your stay with us. We appreciated your kindness in giving us such a pleasant feedback. It is part of our daily objectives to care, kindness and availability in the service to our guests, as well as the offer of a quality service. We hope to see you soon on your next visit to our beautiful Lisbon. Best regards, Soraia Fernandes – Front Desk

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2019
Antwort von Soraia Fernandes - Front Desk am 1. Apr. 2019
Dear Guest, thank you for choosing Be Poet Baixa Hotel for your stay at Lisbon. We hope to welcome you again in a near future. Kind Regards, Soraia Fernandes - Front Desk

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im Januar 2019
Antwort von Silvia Alves - Front Desk am 24. Jan. 2019
Exmo.(a) Senhor(a), Em nome de toda a equipa agradecemos o seu interesse e a sua preferência pelo Be Poet Baixa Hotel! É com um enorme prazer que recebemos o seu comentário, sendo este, não só, essencial para mantermos os nossos standards ao mais alto nível. Cumprimentos,

10/10 – Hervorragend

Karin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Letícia Moreira - Front Desk am 19. Jan. 2019
Dear Karin, On behalf of the whole team we would like to thank you for the preference on Be Poet Baixa Hotel! We are very happy to know we could reach your expectations. Your feedback is very important to us, being this one a motivational tool to maintain our standards to the highest level. We hope to have the opportunity to welcome you again in a near future. Best Regards, Letícia Moreira - Front Desk

8/10 – Gut

Isabelle

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Soraia Fernandes am 1. Nov. 2018
Good morning dear Isabelle, Thank you for taking the time to give us your review about your stay at Be Poet Baixa Hotel. We hope to have the pleasure of welcome you back again in your next visit to Lisbon. Kind regards, Soraia Fernandes - Front Desk

10/10 – Hervorragend

Monique

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Eric Habib - Front Office. am 28. Mai 2024
Dear Monique,What a pleasure to read your review and thank you for sharing your experience at be poet baixa hotel with us.We are very happy to know that you had a pleasant stay with us.It was a pleasure to have you here as a guest and we hope to have the opportunity to welcome you again soon.Best Regards,

10/10 – Hervorragend

Brenda, Los Altos Hills

Aufenthalt von 3 Nächten im April 2024
Antwort von Jéssica Lucena - Front Office am 23. Mai 2024
Dear Brenda,Thank you so much for your review! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back to be poet baixa hotel in the near future.Best regards,

8/10 – Gut

Francisco Garcia

Mit einer Gruppe gereist, Mit der Familie gereist
Excellent location
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Rui Foguete - Front Desk am 17. Mai 2024
Dear Francisco Garcia,Thank you for taking the time to write us this lovely review. We are glad you had a nice stay at our hotel, and that our prime location has met your expectations. Our main goal is to help our guests to have an unforgettable experience.We hope to have the pleasure of receiving you again in the future.Best regards,

10/10 – Hervorragend

emilie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel tres bien situé,tres propre avec un personnel très agréable. À recommander
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Telmo - Réception am 10. Mai 2024
Salut Emilie,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis de lire que vous avez passé un moment de qualité parmi nous et particulièrement apprécié notre emplacement, permettant un accès facile au centre-ville et aux attraits de notre belle ville d'Lisbonne. Nous sommes enchantés que nos prestations des collègues du Housekeeping aient été à la hauteur de vos attentes. Notre personnel dévoué sont en effet des atouts majeurs pour offrir un séjour agréable à nos clients.Votre satisfaction fait notre plus grand bonheur.Au plaisir de vous accueillir de nouveau prochainement.Cordialement,

10/10 – Hervorragend

Stephane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Belle emplacement
Aufenthalt von 1 Nacht im April 2024
Antwort von Rui Foguete - Front Office am 26. Apr. 2024
Cher Stéphane,Merci beaucoup d'avoir choisi l'hôtel be poet baixa !Au nom de l'équipe du be poet baixa hotel, nous tenons à vous remercier pour votre avis, vous avez apprécié notre emplacement privilégié.Nous espérons que vous nous ferez l'honneur de nous rendre visite à l'avenir !Cordialement,

10/10 – Hervorragend

Felipe Alonso

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
These boutique hotel is lovely, the staff is extremely nice. Definitely i recommend it.
Aufenthalt von 2 Nächten im April 2024
Antwort von Lana Brito - Front Office am 25. Apr. 2024
Dear Felipe Alonso,Thank you for taking the time to write us this lovely review. We are glad you had a nice stay at our hotel, and that our staff has met your expectations. Our main goal is to help our guests to have an unforgettable experience.We hope to have the pleasure of receiving you again in the future.Best regards,

10/10 – Hervorragend

Julie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good choice
Aufenthalt von 2 Nächten im April 2024
Antwort von Jéssica Lucena - Front Office am 24. Apr. 2024
Dear Julie, Thank you for choosing be poet baixa hotel for your stay and for taking the time to write us this review, we appreciate it. It was a pleasure to welcome you here and we hope to have you again at our hotel. Best Regards,

10/10 – Hervorragend

Samuel, Shailer Park

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location is excellent. The staff are outstanding. This hotel would have more stars if it had room for more facilities. More attentive staff than some 5 star hotels I’ve stayed at. As many tarts as you like, any time of day or night plus port! The location is right in the middle of the tourist area and can’t be directly accessed by vehicle, so it’s a very short walk from drop off/pick up to the hotel. If either of these things bother you, this isn’t the hotel for you. Even though it’s in the middle of the tourist area, the windows seal well and block out the noise at night.
Aufenthalt von 5 Nächten im April 2024
Antwort von Jéssica Lucena - Front Office am 16. Apr. 2024
Dear Samuel,Thank you ever so much for taking the time to share your wonderful review of our hotel. We truly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us.It's fantastic to know that you found our location excellent and our staff outstanding. Your recognition of our team's efforts means the world to us, and we're delighted to hear that they provided attentive service surpassing that of some 5-star hotels.We're also glad to hear that you enjoyed our ofert of tarts and port. Our central location in the heart of the tourist area offers convenience, albeit not directly accessible by vehicle. We understand this may not be suitable for everyone, but we're pleased it didn't detract from your experience.Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a lovely, well run hotel with very, very helpful staff. It is in the heart if everything which makes it convenient. The staff can help with everything and it’s good to get advice about where to get authentic Portuguese food as on Rua Augusta it’s pretty much geared to tourists. The rooms are efficiently and charmingly laid out. It might be a bit noisy at night.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jéssica Lucena - Front Office am 16. Apr. 2024
Dear Mary,Thank you for your lovely review of Be Poet Baixa Hotel! We're delighted to hear that you had a pleasant stay with us and that our staff was able to assist you during your time here. Your kind words have been shared with our team, and they are thrilled to hear that their efforts made a positive impact on your experience.It's great to know that you appreciated our central location in the heart of downtown Lisbon and the assistance we provided with local dining recommendations. We look forward to welcoming you back on your next visit to the city!Warm regards,

10/10 – Hervorragend

Emily

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Eric Habib - Front Desk. am 12. Apr. 2024
Dear Emily,What a pleasure to read your review and thank you for sharing your experience at be poet baixa hotel with us.We are very happy to know that you had a pleasant stay with us.It was a pleasure to have you here as a guest and we hope to have the opportunity to welcome you again soon.Best Regards,

10/10 – Hervorragend

Mary

Great staff, lovely little hotel. You must wa t to be on the heart of the tourist area - but it still feels like Portugal.
Aufenthalt von 4 Nächten im April 2024
Antwort von Jéssica Lucena - Front Office am 11. Apr. 2024
Dear Mary,We appreciate a lot you taking the time to share your experience at be poet baixa hotel with us.We are glad to know that you had a pleasant stay with us. Our staff always tries to make our guests feel as welcome and comfortable as possible. We are thrilled that you like our location in the city center, in the heart of downtown Lisbon, on the iconic Rua Augusta. On behalf of the whole team, we look forward to your next stay with us.Best Regards,

10/10 – Hervorragend

Sue

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff. Great location!
Aufenthalt von 6 Nächten im März 2024
Antwort von Eric Habib - Front Desk. am 6. Apr. 2024
Dear Sue,What a pleasure to read your review and thank you for sharing your experience at be poet baixa hotel with us.We are very happy to know that you had a pleasant stay with us.Our team always does its best efforts to make our guests feel as welcome and comfortable as possible. We are delighted to receive your words about our staff. We will transmit these wonderful comments to all our team.We are thrilled that you loved our privileged location in the city center, in the heart of downtown Lisbon, on the iconic Rua Augusta, always has its charms and has many tourist attractions around you for easy exploration.On behalf of the whole team, we loved every minute of having you here and we look forward to your visit on your next stay to Lisbon.Best Regards,

10/10 – Hervorragend

Johanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent value for money and a great location. Custard tart and a glass of port on arrival was a nice touch.
Aufenthalt von 3 Nächten im März 2024
Antwort von Ives Andrade - Front Office Assistant Manager am 3. Apr. 2024
Dear Johanne,First of all, we would like to, once again, thank you for your stay and also for taking the time to write us this review. We are all delighted to know that you have enjoyed your stay here at the be poet baixa hotel and that our privileged location, right at the heart of Lisbon's historical center, as well as our special welcome treat were worth a mention. This feedback is extremely valuable for us since our goal is to always offer our guests the best experience possible in each and every way. It was a pleasure having you here and we await you on your next visit to Lisbon. Best regards,

8/10 – Gut

Cheryl

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Liked the location and staff the toilet was blocked and the cleaner left the mop in the shower one room had cockroaches we killed them and reception came up with a spray
Aufenthalt von 3 Nächten im März 2024
Antwort von Rui Foguete - Front Desk am 2. Apr. 2024
Dear Cheryl, First of all, thank you for choosing the be poet baixa hotel for your stay and for sharing your opinion. Your feedback is very important for us to improve our service and we are happy to read that you liked the staff and our privileged location. We are sorry about what happened and thank you for contacting reception, we try our best to resolve any situation to ensure a better and more pleasant stay.It was a pleasure to have you here and we hope to have the opportunity to welcome you here on your next visit to Lisbon and compensate for any inconvenience.Best regards,

8/10 – Gut

nedeljko

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very central and the room was comfortable The breakfast was very good with plenty of choice and the staff were nice
Aufenthalt von 4 Nächten im März 2024
Antwort von Eric Habib - Front Desk. am 4. Apr. 2024
Dear Nedeljko,What a pleasure to read your review and thank you for sharing your experience at be poet baixa hotel with us.We are thrilled that you loved our privileged location in the city center, in the heart of downtown Lisbon, on the iconic Rua Augusta, always has its charms and has many tourist attractions around you for easy exploration.We are really delighted that we allocated to you the perfect room for your requirements.Nothing is better than a good breakfast to start the day, and it's great to see that you loved our breakfast during your stay.Our team always does its best efforts to make our guests feel as welcome and comfortable as possible. We are delighted to receive your words about our staff. We will transmit these wonderful comments to all our team.On behalf of the whole team, we loved every minute of having you here and we look forward to your visit on your next stay to Lisbon.Best Regards,

10/10 – Hervorragend

Sandra, Inverhuron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a wonderful stay at this hotel. Staff were outstanding...any time of the day...even at 5:00 in the morning! Even though we were downtown, we found the room to be quiet. Loved that it was so close to everything....dining and sightseeing.
Aufenthalt von 2 Nächten im März 2024
Antwort von Rui Foguete - Front Desk am 29. März 2024
Dear Sandra,First of all, thank you for choosing the be poet baixa hotel for your stay and for taking the time to take the time to share your review. Your feedback is very important for us to improve our services and we are glad to read that you enjoyed our friendly staff, our rooms, and our prime location.Comments like yours help us to improve our services to meet our guests' expectations. It was a pleasure to have you here and we hope to welcome you again soon. Kind regards,

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was in a great place to easily get around, to the train & tram stations as well as to walk down to the riverfront & shops. It was very clean, friendly helpful staff and the breakfast was excellent. Only downside was it was very noisy on Saturday evening as there are lots of tables outside the many restaurants and as soon as we walked out of the hotel we got continuously asked if we wanted food, drinks etc
Aufenthalt von 4 Nächten im März 2024
Antwort von Lana Brito - Reception am 28. März 2024
Dear Karen,Thank you very much for your review. We are glad to know you had a nice time staying with us and that our location was a plus for you to explore the city. Of course, being in the heart of the city has its perks, such as the noise on the weekends.We are also thrilled to read that our staff could help you create good memories since our main goal is to provide the best possible experience.We hope to have the opportunity to receive you again in a future visit to Lisbon.Best regards.

10/10 – Hervorragend

Allison

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was spotlessly clean. Reception staff really friendly and helpful. Hotel is in an ideal position for exploring Lisbon and there are so many restaurants just on your doorstep. Great shopping opportunities as well. Breakfast is available in hotel but there are other options just outside if you choose not to eat in hotel.
Aufenthalt von 3 Nächten im März 2024
Antwort von Ives Andrade - Front Office Assistant Manager am 18. März 2024
Dear Allison,First of all, we would like to, once again, thank you for your stay and also for taking the time to write us this lovely review. We are all delighted to know that you have enjoyed your stay here at the be poet baixa hotel and that our privileged location, at the alluring Rua Augusta, as well as our staff, were worthy of such praise. This feedback is essential for us since our goal is to always offer our guests the best experience possible in each and every way and reading these kindhearted words about our hotel means a lot to us. It was a pleasure having you here and we await you on your next visit to Lisbon. Best regards,

8/10 – Gut

Eric

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent facility, excellent service. Only blemish, which unfortunately was a big one, is that the property has an outdated heating/cooling system that cannot provide cooling during a warm day at the end of the winter season. Our room had to have been 80 degrees when we arrived- not a wonderful sleeping temperature.
Aufenthalt von 1 Nacht im März 2024
Antwort von Eric Habib - Front Desk. am 16. März 2024
Dear Eric,What a pleasure to read your review and thank you for sharing your experience at be poet baixa hotel with us.During the winter months, the hotel is programmed for heat.Around the end of April and the beginning of May, we will switch to cold mode, as temperatures in Portugal get warmer by then.We hope to welcome you back again for a memorable stay.Best Regards,

10/10 – Hervorragend

Nathalie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hôtel très très bien situé. Propreté, personnel au top. Bon petit déjeuner. Seul petit problème pour nous qui restions 5 nuits: nous étions au 4eme avec un pente de toit et donc très peu de place pour la valise ou les vêtements à cause de cette pente dans laquelle était la mini penderie. Je pense qu'aux autres étages il n'y a pas ce problème.
Aufenthalt von 5 Nächten im März 2024
Antwort von Eric Habib - Front Desk. am 10. März 2024
Dear Nathalie,What a pleasure to read your review and thank you for sharing your experience at be poet baixa hotel with us.We are thrilled that you loved our privileged location in the city center, in the heart of downtown Lisbon, on the iconic Rua Augusta, always has its charms and has many tourist attractions around you for easy exploration.Our team always does its best efforts to make our guests feel as welcome and comfortable as possible. We are delighted to receive your words about our staff. We will transmit these wonderful comments to all our team.Nothing is better than a good breakfast to start the day, and it's great to see that you loved our breakfast during your stay.We're sorry you were a little disappointed with the size of your room, partly due to the obvious restriction of our century-old building still retaining some of the original features. However, next time you will be delighted if you book one of our superior, very spacious rooms.On behalf of the whole team, we loved every minute of having you here and we look forward to your visit on your next stay to Lisbon.Best Regards,

10/10 – Hervorragend

Frédéric

Mit dem Partner gereist
Gut: Ausstattung
.
Aufenthalt von 7 Nächten im März 2024
Antwort von Eric Habib - Front Desk. am 9. März 2024
Dear Frédéric,Thank you for taking time to share your feedback regarding your stay here at be poet baixa hotel.It was a pleasure to have you here and we hope to welcome you in your next trip to Lisbon.Best Regards,