Außenpool (je nach Saison geöffnet)

Bewertungen von Residence Inn Lexington South/Hamburg Place

3 out of 5
Residence Inn Lexington South/Hamburg Place
2688 Pink Pigeon Parkway, Lexington, KY

Bewertungen

9,4

Außergewöhnlich

226 von insgesamt 302 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
59 von insgesamt 302 Gästebewertungen haben eine Bewertung von 8 - Gut" "
12 von insgesamt 302 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 302 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 302 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

9,4/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sara

Great hotel!!!
Marvelous hotel, nice and large rooms, bright, very clean, nice kitchen, really friendly staff, tasty breakfast - everything really great! When I am in the area I would stay nowhere else but here
Aufenthalt von 5 Nächten im September 2018

8/10 – Gut

Utz, Germany

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Having a good time in Kentucky
Very friendly atmosphere, good service and cleanliness was without any flaw
Aufenthalt von 3 Nächten im August 2018

10/10 – Hervorragend

Audrey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the location! Close to the interstate, grocery and specialty stores, restaurants, and Costco. Best of all for me is a full size fridge and a cook top. Change of linens and housekeeping can be every day or whenever you need. How could I forget their complete breakfast including coffee available until 9pm! This is my go-to hotel!!
Aufenthalt von 5 Nächten im April 2024
Antwort von Jeff Gunsten am 30. Apr. 2024
Dear Audrey,Thank you for taking the time to let us know how we did during your recent stay. I am so glad the you enjoyed all of the hotel's amenities. It's input from guests like yourself that helps us to enhance the experience of all our guests. We look forward to having you stay with us again the next time your travels bring you to Lexington.

10/10 – Hervorragend

Kathryn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We booked a 2 bedroom suite so that we could host a Christmas celebration and it was perfect! The building is immaculate, the kitchen comes with pretty much all you'd need, and the breakfast buffet is very good. We will return!
Antwort von Jeff Gunsten am 17. Jan. 2024
Thank you for the kind words. It's input from guests like yourself that helps us enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

10/10 – Hervorragend

Kathryn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have stayed here a couple of times because of the value for the price. We recently stayed in one during a family visit and having private bedrooms, each with a bathroom, a full kitchen and living room felt decadent without a massive price tag. The surrounding area is quiet but close to anything you need.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Jeff Gunsten am 2. Jan. 2024
Dear Kathryn, Thank you for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that enables us to enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

10/10 – Hervorragend

Jolena

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jeff Gunsten am 30. Dez. 2023
Dear Jolene, Thank you for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. We look forward to having you stay with us again the next time your travels bring you to Lexington.

10/10 – Hervorragend

LaTasha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Jeff Gunsten am 19. Dez. 2023
Thank you for letting us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

10/10 – Hervorragend

Pamila

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von Jeff Gunsten am 13. Nov. 2023
Dear Susan, Thank you for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. We hope to have you stay with us again the next time your travels bring you to Lexington.

10/10 – Hervorragend

Jose

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best service
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Jeff Gunsten am 2. Nov. 2023
Dear Jose, Thank your for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

8/10 – Gut

T

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my stay at this facility. The hotel is clean and located in a desirable area. The reason why I'm giving 4 stars is because I had prepaid for the room days prior to my arrival through Expedia. I was ask to provide a card for incidentals. Upon check out, my card was charged for the price of the room. I wasn't aware I had been charged until after my flight landed. How did this happen and why did Sean charge my credit card? I could not get this rectified on their end so I had to dispute the charge with my credit card company. The hotel should have handled this from their end and credited back my money.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jeff Gunsten am 1. Nov. 2023
Dear T, Thank you for taking the time to let us know how we did during your recent stay. I know it must be frustrating to have your credit card authorized for the room and tax for a prepaid stay. I do apologize for the inconvenience. It's input from guests like yourself that helps us to enhance the experience of all our guests.

10/10 – Hervorragend

Joshua

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Jeff Gunsten am 1. Nov. 2023
Thank you for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. we hope to see you again the next time your travels bring you to Lexington.

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Up to date room and grounds, great basketball court
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jeff Gunsten am 31. Okt. 2023
Thank you for taking the time to let us know how we did during your recent stay. It's input from guests like yourself that helps us enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

10/10 – Hervorragend

Darlene

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Jeff am 18. Sept. 2023
Dear Darlene,Thank you for the review regarding your recent stay. It's input from guests like yourself that helps us to enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

10/10 – Hervorragend

Heather

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 11 Nächten im Juli 2023
Antwort von Jeff am 18. Sept. 2023
Dear Heather,Thank you for the review. It's input from guests like yourself that helps us to enhance the experience of all our guests. We hope to see you again the next time your travels bring you to Lexington.

6/10 – Okay

Larry

Mit der Familie gereist
TV reception was very poor. Mattress lumpy. AC blew directly down on bed. $250 per night was in my opinion very overpriced for facilities Positive: Breakfast above average.
Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Theodore

Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

Jesseca

Aufenthalt von 6 Nächten im Juli 2023

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
My room was not available to me even though I had booking protection. I was informed the room was not available 2 hours before check-in. I was set up in another hotel. I had less bathrooms and space then I reserved and needed. We were cramped with no privacy. I complained to the hotel I was staying at about what was made available to me and they did nothing to help me out. The hotel I was provided was 20 minutes away. This added travel time to my trip, fuel expense. Will not use booking service again.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Jeff Gunsten am 21. Juli 2023
I can understand your frustration with not getting the exact same accommodations that you had reserved and would like to apologize that we couldn't accommodate you. It is our utmost goal to be able to take care of all our guests and unfortunately we had guests that were scheduled to check out but did not do so. Thank you for taking the time to give us your input. It's information from guests like yourself that helps us enhance the experience of all our guests.

10/10 – Hervorragend

Brian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One night stay. Hotel was clean and breakfast was decent.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Jeff Gunsten am 30. Juni 2023
Thank you for taking the time to let us know how we are doing. It's input from guests like yourself that helps us enhance the experience of all our guests. We look forward to having you stay with us again the next time your travels bring you to Lexington.

8/10 – Gut

Mercedes

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Clean, convenient no frills place
Aufenthalt von 4 Nächten im April 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great basketball court and well kept grounds and facility
Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2023

10/10 – Hervorragend

Eric

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect overnight stay.
This was a perfect overnight stay for my wife and I, en route to Florida. Great service, big clean room, and very dog friendly! We have already booked here again for our trip back!
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

inkwang

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and safe.

10/10 – Hervorragend

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2022

10/10 – Hervorragend

Milton

Aufenthalt von 2 Nächten im August 2022

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2022

10/10 – Hervorragend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was in great shape. The room was spotless and the staff was friendly. Near shopping and restaurants.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Sidney am 3. Aug. 2022
Thank you so much for the kind review! We strive to be not only the best hotel in Lexington, but the best hotel you'll ever stay in! Please do stop back in next time you pass throught town! Have a great day!

10/10 – Hervorragend

Jeremiah Lee, Penrose

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place was neat clean and perfectly appointed. I loved the room and the bed was cozy and fluffy. The showers were very nice and spacious. We will definitely be back.
Aufenthalt von 2 Nächten im Juli 2022

10/10 – Hervorragend

William

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is one of the nicer Residents Inn properties because of the people who work there. Especially the cleaning staff. We have stayed there many times and will definitely be back.
Aufenthalt von 1 Nacht im Juni 2022

10/10 – Hervorragend

Ryan

Aufenthalt von 1 Nacht im Juni 2022

10/10 – Hervorragend

Lyudmyla N

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, convient
Aufenthalt von 1 Nacht im April 2022

10/10 – Hervorragend

ROBERT

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The studio suite layout is very nice. The facility is quite new and clean. Really enjoyed the closeness to shopping and dining. We plan to stay there again.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Property Manager am 10. Mai 2022
Thank you for a great review, Robert! Our hotel is not only very clean and beautiful but our staff is one of the best! We look forward to your next visit!

6/10 – Okay

Parrish, Beverly

Gut: Sauberkeit und Personal & Service
I’ve stayed at this property many times over the years. It seems to be having a rough patch. Missing TV’s, holes in the carpet, and stained couches are not what I’m used to. The beds seem harder and the pillows are not supportive. It was not the most comfortable stay. I will say they did give me a discount due to my issues, but shouldn’t you tell people upfront you’re missing a tv? Some staff are great. Others are a bit standoffish.
Aufenthalt von 3 Nächten im Februar 2022

8/10 – Gut

Diane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Nice
Very nice hotel.
Aufenthalt von 2 Nächten im Dezember 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2021

10/10 – Hervorragend

Patrick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021

6/10 – Okay

Margaret

Aufenthalt von 3 Nächten im November 2021

10/10 – Hervorragend

Gregory

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2021

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2021

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was spotless, seemed new but we learned it was 20 years old. Excellent free breakfast. Well stay there again!
Aufenthalt von 2 Nächten im August 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved our stay here. Staff were friendly, rooms were super clean and breakfast was delicious. Would definitely stay here again.
Aufenthalt von 1 Nacht im August 2021

10/10 – Hervorragend

Jerrilyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Residence Inn rocks
Very welcoming, very clean, breakfast was fresh and great, pool awesome. Room was what I wanted. Location great.
Aufenthalt von 5 Nächten im Juli 2021

6/10 – Okay

Troy

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Disappointed
Comparing this to an amazing Residence Inn we stayed at in Louisville, which compelled us to book the same brand hotel in Lexington. Outdated (no USB ports in outlets, TV remote was old and barely worked). Hardly enough room in elevator for a family with luggage. Same with the front door—could barely fit the luggage cart through. On site market didn’t have much. Breakfast was great and staff was very friendly.
Aufenthalt von 1 Nacht im Juli 2021

10/10 – Hervorragend

Misty

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very impressed!
Residence Inn South Lexington was really a wonderful stay for us. The pool was open and hot breakfast was available despite the lingering pandemic. Masks were required in the breakfast serving area, and are not necessary in other areas for vaccinated individuals but is for unvaccinated individuals. We stayed in the two bedroom suite and were pleasantly surprised to find two FULL bathrooms as well! What a treat for our family! We had a family issue arise and had to cut our trip from two nights to just one and the staff was very helpful and courteous to change our booking and not charge us for the second night. As a result we booked again with them for the way back home even though it wasn't our original plan but our Last minute change meant we would be back that way again. The room was very clean. The only negatives were that the TVs pictures were very poor resolution and we couldn't figure out how to fix them or if we could and also they had no ability to access our Disney+ and no offering of Disney channels despite being geared towards families for the hotel. It was nice that the pool was open but just fyi the pool is outside and NOT heated. These Florida babies were shivering in the water. Overall we were very impressed and will add them to our favorites if we ever are in Lexington again.
Aufenthalt von 2 Nächten im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was impeccably maintained and location felt private. Also, hotel was very quiet, which is wonderful!
Aufenthalt von 5 Nächten im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is excellent! They are pleasant and helpful!
Aufenthalt von 2 Nächten im Juli 2021