Schreibtisch, Bügeleisen/Bügelbrett, kostenlose Babybetten

Bewertungen von Quality Inn

2.5 out of 5
Quality Inn
385 Cherry Blossom Way, Georgetown, KY

Bewertungen

6,2
94 von insgesamt 625 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
147 von insgesamt 625 Gästebewertungen haben eine Bewertung von 8 - Gut" "
161 von insgesamt 625 Gästebewertungen haben eine Bewertung von 6 - Okay" "
116 von insgesamt 625 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
107 von insgesamt 625 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,2/10

Sauberkeit

7,2/10

Personal & Service

5,8/10

Ausstattung

5,6/10

Zustand der Unterkunft

6,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Vicki

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
*
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 1. Mai 2024
Hello Vicki, We are sorry to hear about the concerns you faced during your stay. We appreciate your feedback and will share it with our team for further review. Your satisfaction is important to us, and we hope to welcome you back for an improved experience in the future.

4/10 – Schlecht

Camille

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
property looked nothing like pictures.
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 1. Mai 2024
Hello Camille, We're sorry to hear you didn't find the property to your liking. We strive to accurately represent our facilities online and apologize for any discrepancies you experienced during your stay. Your feedback is valuable as we continuously work to enhance our guests' experiences.

10/10 – Hervorragend

Sanjho

Gut: Ausstattung
Area
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 23. Apr. 2024
Hello Sanjho,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

2/10 – Ungenügend

Paul

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very old property rebranded old motel
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 13. Apr. 2024
Hello Paul,We appreciate your feedback and are sorry to hear your experience didn't meet your expectations. Our property has a unique charm with a blend of modern upgrades. Your comments will be shared with our team for further review. We value your input as it helps us improve and enhance our guest experience for the future.

8/10 – Gut

Laura

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Laura, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

4/10 – Schlecht

Barbara

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Bed was comfortable slept well although air conditioner was very noisy No hot water Bathroom rather dirty Breakfast satisfactory All in all served its purpose and price was right! S
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 3. Apr. 2024
Hello Barbara, We appreciate your detailed feedback and are glad you found the bed comfortable during your stay. We will address the air conditioner noise concern with our team. For any hot water or cleanliness issues, feel free to reach out to our management directly for further assistance. We're pleased to hear that breakfast met your expectations and hope to welcome you back in the future.

4/10 – Schlecht

Kaylie Pilkington

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was trash laid out of multiple rooms. Our room smelled like smoke. There were globs of hair in the bathroom.
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 29. März 2024
Hello Kaylie Pilkington,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We encourage guests to reach out to our management team directly to address any concerns they may have. Thank you for bringing this to our attention.

8/10 – Gut

Jeanne

Gut: Sauberkeit und Personal & Service
Not overly stocked for breakfast or clean eating area
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 29. März 2024
Hello Jeanne,We appreciate your feedback and apologize for any inconvenience. Your comments will be shared with our team for improvement. Thank you for bringing this to our attention.

10/10 – Hervorragend

Kevin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 9. März 2024
Hello Kevin,We are pleased to hear that you enjoyed your stay with us. If you have any further feedback or suggestions, please feel free to contact us.

2/10 – Ungenügend

Juan Antonio

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
not recommended for very dirty areas
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 6. März 2024
Hello Juan Antonio, We appreciate your feedback and regret to hear about your experience. We encourage guests to reach out to management directly with any concerns so they can address them promptly. Thank you for bringing this to our attention as we continuously strive to improve our standards of cleanliness.

10/10 – Hervorragend

Becky

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Ausstattung
Property was outdated an old.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 8. Feb. 2024
Hello Becky, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience caused. We constantly strive to improve our property and will take your comments into consideration for future upgrades.

10/10 – Hervorragend

Karen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location off the highway
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 1. Feb. 2024
Hello Karen,Thank you for choosing our hotel for your recent stay and for highlighting our convenient location off the highway. We appreciate your feedback. Please do not hesitate to reach out to our management team directly for any further assistance or feedback you may have. We hope to welcome you back in the future for another positive experience.

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 17. Jan. 2024
Hello John,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a fantastic experience with us. We strive to provide exceptional service to all our guests, and we're delighted that we met your expectations. If you have any additional feedback or if there's anything else we can assist you with, please don't hesitate to reach out to us.

10/10 – Hervorragend

Becky

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 16. Jan. 2024
Hello Becky,We're thrilled to hear that you had a fantastic stay at our hotel! Thank you for choosing us for your accommodation needs. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 – Gut

Gary

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 9. Jan. 2024
Hello Gary,Thank you for choosing to stay with us! We're pleased to hear that you had a positive experience during your time at our hotel. If there's anything else we can do to improve your next visit, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

6/10 – Okay

Melanie

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Got what I expected for an $88 hotel.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 2. Jan. 2024
Hello Melanie,Thank you for choosing our hotel and sharing your feedback. We're glad to hear that our pricing matched your expectations. We appreciate your patronage and hope to welcome you back for another enjoyable stay in the future.

2/10 – Ungenügend

Summer

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 30. Dez. 2023
Hello Summer,We're sorry to hear that you had a less than satisfactory stay at our hotel. We would appreciate it if you could reach out to us directly with any specific feedback or concerns you may have experienced during your stay. We always value our guests' opinions and strive to improve our services. Thank you for your understanding.

10/10 – Hervorragend

Barbara

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 22. Dez. 2023
Hello Barbara,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable stay for all our guests. If there's anything else we can do to make your next visit even better, please let us know.

2/10 – Ungenügend

Aaron

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 22. Dez. 2023
Hello Aaron, We are sorry to hear that your stay did not meet your expectations. We highly value our guests' feedback and would appreciate it if you could reach out to us directly with any specific concerns or issues you encountered during your stay so that we can address them promptly. We look forward to hearing from you.

4/10 – Schlecht

Ty

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The shower was disgusting. I have no idea what was growing in that tub. The facet dripped. The comforter has stains. The sheets had smudge like dirt skids. The worst coffee I ever had. It was cheap, tho.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 6. Dez. 2023
Hello Ty, Thank you for taking the time to share your feedback with us. We're sorry to hear about your experience regarding the shower, faucet, comforter, sheets, and coffee. We appreciate your insights and have passed them along to our team for further review. We strive to provide a positive stay for our guests and we apologize if we fell short of your expectations.

2/10 – Ungenügend

Sarah

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Manager am 14. Dez. 2023
Hello Sarah,We apologize for any concerns you may have had during your stay. We kindly encourage you to reach out to our hotel directly so we can address any issues you encountered. We value your feedback and strive to provide a positive experience for all our guests.

2/10 – Ungenügend

Brendan

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Its a dirty truck stop with nice people working there
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 21. Nov. 2023
Hello Brendan, Thank you for your feedback. We appreciate your kind words about our staff. We apologize if the cleanliness did not meet your expectations. We value our guests' feedback and will address this matter with our housekeeping team. We strive to continuously improve our services for a better experience.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 18. Nov. 2023
Dear Guest,We are sorry to learn that you did not have the best experience at our hotel. If you have and feedback please reach out to the hotel so we can work to address the issues. We hope to have a chacne to welcome you back.

10/10 – Hervorragend

Robin

Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 2. Dez. 2023
Hello Robin,Thank you for choosing our hotel for your stay! We are delighted to learn that you had a wonderful experience with us. We strive to provide excellent service to all our guests, and it is great to know that we met your expectations. We look forward to welcoming you back soon!

10/10 – Hervorragend

egidijus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 11. Nov. 2023
Hello egidijus,Thank you for taking the time to share your review! We appreciate your feedback and are thrilled to hear that you had such a fantastic experience during your stay with us. Our team works hard to create memorable and enjoyable stays for all of our guests. If you have any further comments or if there is anything else we can assist you with, please feel free to reach out to our management team directly.

8/10 – Gut

José Alfredo

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 4. Nov. 2023
Hello José Alfredo,Thank you for taking the time to share your feedback. We appreciate your rating and apologize for any inconvenience you may have experienced during your recent stay. We always strive to provide the best possible experience for our guests and would love the opportunity to discuss your concerns further. Please reach out to our management team directly.

8/10 – Gut

Jeananne

Gut: Personal & Service
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 29. Okt. 2023
Hello Jeananne,Thank you for your review! We are glad to hear that you had a positive experience staying at our hotel. If there is anything we can do to further improve your stay next time, please let us know.

4/10 – Schlecht

Kelvin

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Very old and run down. Needs renovation badly. Not very good value for money
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 24. Okt. 2023
Hello Kelvin, We apologize for any inconvenience caused by the condition of the hotel. We appreciate your feedback and will take it into consideration for future improvements.

10/10 – Hervorragend

Monzer

Gut: Sauberkeit
it's just okay
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 17. Okt. 2023
Hello Monzer,Thank you for your feedback. We value your opinion and will use it to improve our services.

2/10 – Ungenügend

gayle

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 1. Okt. 2023
Hello gayle,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 – Hervorragend

Noah

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service
This is a get-what-you-pay-for hotel. They could do better cleaning up for sure. The staff was very friendly and helpful. The breakfast is good. Plenty of parking.
Aufenthalt von 2 Nächten im September 2023
Antwort von Manager am 26. Sept. 2023
Hello Noah,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and also our parking. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 – Ungenügend

Katrinka

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing I liked! When we arrived, we had no reservation with the hotel. Atfter showing then from our phone reservations still took 45mim. To be giving a room. Room smelled of cigarette smoke and door looked as if it had been kicked in several times. Hotel looked nothing like the picture you are posting cars raved all night in parking lot and people hung out in groups. Just a nasty place!
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 13. Sept. 2023
Hello KatrinkaI sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area. ,

2/10 – Ungenügend

Marko

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lots of workers shared many rooms and went well beyond what you would expect. Cooking done outside the rooms, and you had to walk past this to get to ice machine. Overall terrible location and experience. Shower tub became a pond because it didn't drain properly.
Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 4. Sept. 2023
Hello Marko, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 – Schlecht

william b

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Probably the worst I have ever been in. Needs a lot of work.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 2. Sept. 2023
Hello william b,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

4/10 – Schlecht

errett

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property is very run down. The internet works SOMETIMES.
Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 15. Aug. 2023
Hello errett, I can't apologize enough for the bed not being as easily accessible for you as you needed it to be. Our only goal is for every guest to enjoy every aspect of their stay with us. I am in great appreciation that you are informing me of your dissatisfaction with the room and amenities, you have my word that I will personally be looking into this matter and proceeding with the appropriate actions necessary. If anything, such as this happens again in the future at our property or any property, I strongly urge you to please notify the front desk agent immediately and give us or them a chance to do everything in our power to make sure that you are having an enjoyable and comfortable stay.

4/10 – Schlecht

Aleisha

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Get a different room elsewhere.
When booking I read the Hotels reviews only- this is one google reviews are far more honest. AVOID THIS PLACE! When checking in the woman was rude right off the bat in the reminder of a non smoking room which I explained I am not a smoker and why I rented the room. Got to the room it is NOTHING as it is shown. I did not get the room I paid for. I didn't even have an apporopriate work space as claimed even. The outside photo is the ONLY accurate photo at all. The rooms have air freshners that are entirely too strong. So strong that I left my stay one night early due to the fact I was depending on my medications & inhalers to breathe from how strong the fragrence was. This includes in the lobby of an entirely different smell which was on the other side of my room wall (room 108). As soon as you walk in the room its like a strong heavy amount of male cologne has been sprayed everywhere. For what I can only assume is for the smoking smell before. I checked out a night early, & right off the bat again the front desk ladies had an awful attitude and before asking assumed I wanted a refund which I did not. I wanted to go home & breathe. The woman did not care I was suffocating. We unable to sleep from all the banging that comes from the lobby area. Not to mention the Blood stains from bugs in bedding which is due to no housekeeping & letting the maintence person do two jobs at once I found out as they were okay expressing these things like it should make it okay. AVOID THIS PLACE!
Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 10. Aug. 2023
Hello Aleisha, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 – Okay

Diana

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 7. Aug. 2023
Hello Diana,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 – Gut

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The living room area was great the carpet was very nice, the furniture was in good condition and laid out well, the bed was good also, but the bathroom needs help, the toilet is way to close to the toilet paper the caulk needed to be done much better. You might want to check Amazon they have finishing tools under $5.00
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Manager am 1. Aug. 2023
Hi David,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

8/10 – Gut

LeRoy

Mit dem Partner gereist
For the money, room.was a good value. However the outside curb appeal-cleanliness was terrible. Area close to room doors was littered trash, butts etc. that were there a long time.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manager am 21. Juli 2023
Hi LeRoy,Thank you for being a guest with us and taking the time to share your experience. We are so happy you enjoyed our clean accommodations and friendly services. Your recommendation is truly appreciated. Looking forward to having you back for a future stay.

4/10 – Schlecht

Brian

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
The pool was not ready and the remote did not work for the T.V. When we call they never show up
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Manager am 12. Juli 2023
Hi Brian,Your review is highly appreciated, and I would like to apologize for not exceeding your expectations with the condition of our pool and remote control did not work, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you are visiting so that we can have another chance to provide you with a superior experience.

4/10 – Schlecht

Brian

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
So sad
I have to give this place 2 Stars. Service was awful. Our rooms did not get clean we did not receive clean towels, there were gnats in one of the rooms, our remote did not work so we asked them to send someone they didn’t. The only this good about it was the beds were comfortable and the sheets were soft. They did not even give us Wi-Fi password.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Manager am 11. Juli 2023
Hi Brian,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

4/10 – Schlecht

Rafael

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I like The location of this facility.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Manager am 9. Juli 2023
Hello Rafael, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

4/10 – Schlecht

Amy

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Manager am 9. Juli 2023
Hello Amy, Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 – Gut

Kimberlee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice
I felt the outside needed a little work and could’ve been a little more cleaner, but the inside was very clean and nice. . I was very pleased..
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 5. Juli 2023
Hi Kimberlee,Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay.

10/10 – Hervorragend

Christina

Mit der Familie gereist
Gut: Sauberkeit
The staff was very friendly and helpful We got there early and they said we couldn’t check it till 3 and I don’t know his name but he was the maintenance guy he got us in early Had a very nice stay Thank u
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Manager am 29. Juni 2023
Hello Christina,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff. We hope to see you again to deliver you with a 5 star experience.

4/10 – Schlecht

Benjamin

Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The reality vs the expectation was very opposite. The room stinks so bad and sadly I had a rash after laying down on bed. First and last time going there
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Manager am 27. Juni 2023
Hello Benjamin,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our bed and also our room. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

2/10 – Ungenügend

Matthew

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was not the best stay experience. The room claimed to be a non-smoking room, but walking in, smelled like a cigarette burnt. I had to spray febreze. No extra toliet paper. Stained bedsheets, bugs were everywhere. Very limited breakfast. They lied about the pool being in-doors. Management is hardly available. I would recall not staying at this hotel. You are better off elsewhere.
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Manager am 19. Juni 2023
Hello Matthew, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

6/10 – Okay

Timothy

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Wouldn't stay here again.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 19. Juni 2023
Hello Timothy, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back for another stay.

8/10 – Gut

Walter

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Manager am 5. Juli 2023
Hello Walter,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 – Okay

Rayna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice selecting of breakfast items, warm baked cookies in the afternoon and cold popsicles delivered to the outdoor pool.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 15. Juni 2023
Hello Rayna, It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.