Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
110 von insgesamt 187 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
110
34 von insgesamt 187 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
34
20 von insgesamt 187 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
20
13 von insgesamt 187 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
13
10 von insgesamt 187 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
10
9,0/10
Sauberkeit
8,6/10
Personal & Service
8,8/10
Ausstattung
8,6/10
Zustand der Unterkunft
8,8/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Christina, Reston
Mit der Familie gereist
16. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The tasting bar is unique and fun. Room decor relaxing and good quality
Christina
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 17. Mai 2024
Christina, thank you for sharing your wonderful experience at Lexington Griffin Gate Marriott Resort & Spa. It is delightful to hear that you enjoyed the tasting bar and found the room decor both relaxing and of high quality. We're looking forward to welcoming you back for another enjoyable stay!
4/10 – Schlecht
Jane, Boston
Mit der Familie gereist
29. Apr. 2024
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I have stayed here over many years and sadly the condition of the property has declined considerably, You can see them pinching every penny. The rooms are shabby, the towels thinner by the year, the robes in the rooms long gone. I changed rooms during my stay because of early morning noise and because the heating/ac controls didn't work. Several electrical outlets were non-functional. This was a wonderful property, in a nice setting It is sad to see it decline.
Jane
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 29. Apr. 2024
Jane, we regret to hear your recent stay fell short of the high standards we aspire to, especially as a frequent guest. It's disheartening to read about your concerns with the room conditions, indications of cost-cutting, and described issues with the heating system and certain amenities in the room. Improving your experience is important to us; rest assured, these issues are something we're actively addressing through routine maintenance and upgrades. We appreciate your feedback and hope we have another chance to show you our commitment to elevate your experience.
8/10 – Gut
David
Mit der Familie und kleinen Kindern gereist
18. Apr. 2024
Gut: Sauberkeit und Zustand der Unterkunft
The main part of the hotel was beautiful but there were several issues with the room. The staff was not very friendly and many of the included amenities were not fully explained.
David
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 19. Apr. 2024
David, thank you for taking the time to share this mixed feedback on your stay. We're happy to hear you admired the aesthetic aspects of our property. We also acknowledge your comments about your room and interaction with our team members. We’ll ensure to enhance clarity regarding our included amenities for future guests. Your feedback helps us to continually improve guest experiences at Lexington Griffin Gate Marriott Resort & Spa. Thank you again.
10/10 – Hervorragend
Sarah
Mit einer Gruppe gereist, Mit der Familie gereist
16. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We always love staying at the Griffin Gate. Very easy with a toddler.
Sarah
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 17. Apr. 2024
Sarah, it's delightful to hear you and your toddler always enjoy your stays at the Lexington Griffin Gate Marriott Resort & Spa. We take pride in ensuring our hotel is accommodating for all age groups. We're eager for your next visit!
10/10 – Hervorragend
Janet
5. Apr. 2024
Janet
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 27. Apr. 2024
Janet, thank you for choosing Lexington Griffin Gate Marriott Resort & Spa for your recent stay. We're delighted to know that your stay was enjoyable and we hope to have the opportunity to welcome you back in the future.
8/10 – Gut
Kristin
Mit der Familie und kleinen Kindern gereist
1. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was beautiful, well kept and clean. Rooms are nice AC doesnt work very well in room but wasn't a huge problem. Pool was very nice! We will definitely stay again.
Kristin
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 1. Apr. 2024
Kristin, it's delightful to hear that you appreciated the beauty and cleanliness of Lexington Griffin Gate Marriott Resort & Spa. We're glad you were impressed with our rooms and enjoyed the pool. We apologize for any inconvenience caused by the air conditioning, and rest assured, all concerns are being addressed. We eagerly anticipate your next stay with us. Thank you, once again.
10/10 – Hervorragend
kevin
1. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really enjoyed my stay. I wish I had time to see more of the property.
kevin
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 1. Apr. 2024
Kevin, it's wonderful to hear that you really enjoyed your stay at the Lexington Griffin Gate Marriott Resort & Spa. We are thrilled that our property has piqued your interest. We hope that on your next visit, you'll be able to explore more of what we have to offer. Looking forward to welcoming you back in the future.
8/10 – Gut
Ailaine
Mit der Familie gereist
27. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location
Ailaine
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 1. Apr. 2024
Ailaine, it's great to know you found the location of Lexington Griffin Gate Marriott Resort & Spa ideal. We hope to have the chance to host you again in the future.
4/10 – Schlecht
Jessica
27. März 2024
Jessica
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 17. Apr. 2024
Jessica, it's regrettable to see a low rating from your recent stay. We're here to provide a satisfying experience, and we're sorry if we fell short. If you have specific concerns you'd like to share, we'd be eager to address them. Any constructive feedback gives us a chance to improve. Please feel free to reach out directly.
10/10 – Hervorragend
Archie, Hindman
25. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was all real nice.
Archie
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 26. März 2024
Archie, thank you for sharing your feedback. We're delighted to hear that your stay at Lexington Griffin Gate Marriott Resort & Spa was enjoyable. We hope to welcome you back soon for another wonderful stay.
10/10 – Hervorragend
Patricia
24. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Patricia
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 26. März 2024
Thank you for the excellent rating, Patricia!Our goal is to go above and beyond to ensure our guests have a memorable experience at Lexington Griffin Gate Marriott Resort & Spa! We look forward to hosting you again soon.
10/10 – Hervorragend
Amma
Geschäftlich gereist
23. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had a room with a balcony and that was a beautiful surprise ❤️
Amma
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Customer Service am 25. März 2024
Amma, it's wonderful to hear that you appreciated the surprise of a balcony at Lexington Griffin Gate Marriott Resort & Spa. It sounds like it added a lovely touch to your stay. We value your feedback and hope to welcome you back soon.
6/10 – Okay
LeeAnn, Louisville
Geschäftlich gereist
22. März 2024
Gut: Sauberkeit und Personal & Service
There was no air conditioning when we arrived. My room was 83 degrees. They did send maintenance right away who lowered the temp to 78. The entire hotel was hot. My room smelled like I was in a hot tub. Its an okay hotel but would rather stay somewhere else.
LeeAnn
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 23. März 2024
LeeAnn, your recent experience regarding the temperature issue upon arrival and the room condition are certainly not typical of a stay with us. We're glad our maintenance team could assist quickly, but we apologize that further adjustments didn't fully meet your comfort needs. It's unfortunate to hear that this may discourage you from returning. We hope you'll consider giving us a chance to demonstrate our usual high standards in the future.
10/10 – Hervorragend
Timothy
Mit der Familie gereist
18. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property … we’ll be back
Timothy
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 18. März 2024
Timothy, it's fantastic to hear that you appreciated the Lexington Griffin Gate Marriott Resort & Spa. We eagerly anticipate your next visit.
6/10 – Okay
Elijah
6. März 2024
Elijah
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 26. März 2024
Elijah, thank you for taking the time to leave your rating. If ever in the future you feel inclined to share more details about your experience, we'd be most appreciative. It helps us to understand and continuously improve our guest experience. We hope to have the opportunity to serve you better in the future.
10/10 – Hervorragend
Christa
4. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Christa
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 6. März 2024
Thank you for the wonderful rating, Christa!It's fantastic you enjoyed your time at Lexington Griffin Gate Marriott Resort & Spa so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!
6/10 – Okay
Lorel
2. März 2024
It’s unkempt.
Lorel
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 4. März 2024
Lorel, we're sorry to hear your recent stay was not up to par with your expectations. We strive to maintain a well-kept, comfortable environment for all our guests. Please know your feedback is essential, and we'll evaluate our standards to make the necessary improvements for future experiences.
10/10 – Hervorragend
Brad
1. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Brad
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 3. März 2024
Brad, thank you for your stellar review! The Lexington Griffin Gate Marriott Resort & Spa appreciates your support and is thrilled to know you had a great experience. We look forward to hosting you again in the future.
10/10 – Hervorragend
Daniel
Mit dem Partner gereist, Mit einer Gruppe gereist
1. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you for having me and my gf.
We enjoyed our night ⭐️👍
Daniel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 1. März 2024
Daniel, it's delightful to know you enjoyed your night at the Lexington Griffin Gate Marriott Resort & Spa with your special one. We appreciate your recognition and look forward to making more memorable nights for you. Thank you for choosing us.
8/10 – Gut
Joshua
Geschäftlich gereist, Mit dem Partner gereist
25. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved it.
Joshua
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 27. Feb. 2024
Joshua, it's wonderful to hear how much you enjoyed your stay at Lexington Griffin Gate Marriott Resort & Spa. Our team appreciates your feedback and we hope to welcome you back soon!
10/10 – Hervorragend
Verifizierter Reisender
21. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 22. Feb. 2024
We're delighted to see that you've had a top-rated experience at Lexington Griffin Gate Marriott Resort & Spa. We appreciate you choosing our resort and hope to serve you again in the future. Thank you for your kind rating.
10/10 – Hervorragend
Michael
Mit dem Partner gereist
14. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The spa was excellent
Michael
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 15. Feb. 2024
Michael, it's wonderful to hear that you thoroughly enjoyed the spa experience at Lexington Griffin Gate Marriott Resort & Spa. We impart our heart and soul to provide exceptional treatments and relaxation for our esteemed guests like you. We hope to pamper you again on your next visit.
2/10 – Ungenügend
Macy
11. Feb. 2024
Gut: Sauberkeit
Macy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 14. Feb. 2024
Macy, thank you for taking the time to rate your stay. We're saddened to hear your experience was less than expected. We do encourage guests to share any concerns they might have during their stay in order to help us improve our services and overall guest experience in real-time. Should you choose to return in the future, we trust we can provide a much more enjoyable experience.
8/10 – Gut
Harry
Mit dem Partner gereist
5. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was good about the stay except one thing. On Saturday night after returning from the Kentucky basketball game we get to our floor that had an extremely strong smell of marijuana. From 11:30pm to 1:00am they were kids running up and down the hallway and banging on doors. We had to call the front desk twice asking if they could get them to stop. When leaving on Sunday we had open candy wrappers and soda cans laying on the ground outside our door.
Harry
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 5. Feb. 2024
Harry, it's wonderful to know you had an overall satisfactory experience at Lexington Griffin Gate Marriott Resort & Spa. We sincerely regret the disturbances you experienced during your stay. Steps will be taken to ensure our colleagues enforce quiet hours more carefully. Additionally, maintaining cleanliness in our common areas is essential and we apologize for the issues you encountered. Actions will be implemented to ensure this is better managed in the future. We look forward to providing you with an even more enjoyable stay next time.
10/10 – Hervorragend
James
4. Feb. 2024
James
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 21. März 2024
James, it's wonderful to see a perfect score for Lexington Griffin Gate Marriott Resort & Spa! We're pleased to know you had an outstanding experience. The team looks forward to welcoming you back on your next visit.
8/10 – Gut
Lelia
4. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean, comfortable hotel. The only thing I would suggest is a magnifying mirror. Would be helpful with ladies applying makeup and getting ready. Also, a small garbage can in bathroom would be nice. Also, lost a piece of jewelry on way to room. Thankfully an honest person gave to front desk clerk and I got it back. Kuddos to them for honesty!! Would stay again and take my own mirror.
Lelia
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 5. Feb. 2024
Lelia, thank you for sharing your experience at the Lexington Griffin Gate Marriott Resort & Spa. Your suggestions regarding the mirror and additional garbage can have been taken on board. The honesty and integrity of our team members is something we genuinely pride ourselves on. It's delightful to know their actions made a positive impact on your stay. We await your return, perhaps with your own mirror for added comfort!
8/10 – Gut
Casey
4. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Casey
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 5. Feb. 2024
Thanks for the great rating, Casey!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Lexington Griffin Gate Marriott Resort & Spa soon, we'd love to have you back!
10/10 – Hervorragend
Jackita, Louisville
Mit der Familie gereist
3. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is beautiful, the room is super clean, the beds are comfortable and the staff are super nice, courteous and welcoming!!
Jackita
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 4. Feb. 2024
Jackita, thank you for sharing your experience at the Lexington Griffin Gate Marriott Resort & Spa. We're thrilled to hear you enjoyed the aesthetics of our property, found our accommodations pleasingly neat and thought our beds were cozy! Also, it's fantastic to know that our team members made a wonderful impression with their friendliness and courtesy. We appreciate your feedback and look forward to welcoming you back soon.
10/10 – Hervorragend
Mary
Mit der Familie gereist
29. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Loved our stay - will be back.
Great stay! Clean hotel, very quiet space. Easy access to all parts of town!
Spa treatment was beyond amazing!
Mary
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Customer Service am 29. Jan. 2024
Mary, it's wonderful to hear you had such a fantastic stay at Lexington Griffin Gate Marriott Resort & Spa. We're thrilled you found our resort clean and quiet, with the location conveniently providing easy access across the town. Also, your praise for our luxurious spa treatment is indeed much appreciated. We hope to see you again for another exceptional visit!
10/10 – Hervorragend
Shanna, COLUMBIA CITY
Geschäftlich gereist
26. Jan. 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Their service was great but the rooms were hot and unmanageable and all the meeting rooms were hot as well
Shanna
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 27. Jan. 2024
Shanna, we appreciate your words about the service at Lexington Griffin Gate Marriott Resort & Spa. We're sorry to hear about the discomfort due to the temperature in the rooms and meeting areas. Your feedback is valuable and will certainly be considered as we constantly work to improve guest experience. We look forward to the opportunity to impress you on your next visit.
10/10 – Hervorragend
Jason
24. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful
Jason
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Customer Service am 24. Jan. 2024
Jason, thank you for your positive feedback. It's great to hear that you appreciate the beauty of Lexington Griffin Gate Marriott Resort & Spa. We look forward to hosting you again in the near future.
10/10 – Hervorragend
Melanie, Rochester
Mit Haustieren gereist, Mit der Familie gereist
23. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious, clean and modern rooms. Allows pets
Melanie
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 24. Jan. 2024
Melanie, thank you for taking the time to share your positive experience at Lexington Griffin Gate Marriott Resort & Spa. It's wonderful to know you found our rooms to be roomy, pristine, and contemporary. Moreover, we're glad you appreciated our pet-friendly policy. We look forward to hosting you and your furry friends again in the future!
10/10 – Hervorragend
Bryan
Mit der Familie gereist
19. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bryan
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 22. Jan. 2024
Thanks for the perfect rating, Bryan!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Lexington Griffin Gate Marriott Resort & Spa.Have a wonderful day!
8/10 – Gut
jim
Mit der Familie gereist
19. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
We have stayed at this hotel five times during the last two years, and it is nice, clean, and easy to load in, and out. I am over 70, and it seems that we are always booked into the last room in a long hallway when the hotel is far from fully booked. Also on our last visit the lobby area, and bar were very cold. In fact we ate dinner at the bar in our winter coats.
jim
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Customer Service am 20. Jan. 2024
Jim, the Lexington Griffin Gate Marriott Resort & Spa genuinely appreciates your repeated visits over the last few years. We're glad that you find the hotel pleasing, immaculate, and convenient. Regarding the room location, we assure you there is no intentional pattern and our team is always ready to accommodate your preferences based on availability. We regret to learn about the temperature issues in the lobby and bar during your last visit. Rest assured, your experience will guide us in continuously improving our services for valued guests like you. We look forward to hosting you again under more comfortable conditions.
2/10 – Ungenügend
Jimmy
18. Jan. 2024
Jimmy
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Customer Service am 20. Jan. 2024
We appreciate the feedback, Jimmy.It's disheartening that we couldn't exceed your expectations and offer you the most positive experience possible. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us.
8/10 – Gut
Arielle Joy
Mit dem Partner gereist
14. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Arielle Joy
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Customer Service am 15. Jan. 2024
Thank you for the 4-star rating, Arielle!It's great your time at Lexington Griffin Gate Marriott Resort & Spa was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!
8/10 – Gut
Pauline
7. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean, excellent food and nicely decorated for the season. Only con would be noisy hallways and hard to fall asleep.
Pauline
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 8. Jan. 2024
Pauline, thank you for choosing Lexington Griffin Gate Marriott Resort & Spa and highlighting our cleanliness, excellent cuisine, and festive decor. We acknowledge your remarks about the noise disruptions in the hallway and the resulting difficulties in falling asleep. Rest assured, your feedback is appreciated and will be used to improve our guest experience. We hope to welcome you back for a more serene and comfortable stay in the future.
4/10 – Schlecht
Laura
7. Jan. 2024
Verbesserungswürdig: Personal & Service
Furnace would not turn off it was 76 degrees all night bar closed at 10 on a Saturday which seems a little early.
Laura
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 13. Jan. 2024
Laura, thank you for sharing your experience. It's disappointing to learn that you encountered concerns with the heating system in your room and the early closure time of our bar. We are taking your feedback into consideration as we continuously strive to improve our guest experience. We hope we get the chance to host you again for a more satisfying stay.
6/10 – Okay
Pamela
5. Jan. 2024
Pamela
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Customer Service am 25. Jan. 2024
Pamela, thank you for taking the time to rate your stay. We're always aiming to improve, so if you have any specific comments or areas you believe we could work on, please do not hesitate to let us know. We hope to have the chance to serve you better on a future visit.
10/10 – Hervorragend
Andrea
Mit dem Partner gereist
5. Jan. 2024
Andrea
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Customer Service am 13. Jan. 2024
Thanks for the perfect rating, Andrea!We're pleased to hear that you have fully enjoyed your stay at Lexington Griffin Gate Marriott Resort & Spa, as we strive to create a full service experience for our guests. We can't wait to see you again soon!
10/10 – Hervorragend
Amy
3. Jan. 2024
Amy
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Customer Service am 24. Jan. 2024
Amy, thank you for choosing the Lexington Griffin Gate Marriott Resort & Spa and for giving us an excellent rating. It's wonderful to know you enjoyed your stay and we look forward to hosting you again soon.
10/10 – Hervorragend
Verifizierter Reisender
Mit der Familie gereist
2. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Warm Welcome
It was a great experience from the moment we pulled in. We were greeted by David who helped us with our bags and check-in. After our long drive, even gave us a few great food recommendations. What a pleasant and warm welcome to Lexington!
Verifizierter Reisender
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Customer Service am 31. Jan. 2024
It is heartening to hear you enjoyed your stay at the Lexington Griffin Gate Marriott Resort & Spa. Your recognition of David's assistance with your check-in and luggage, along with his local food recommendations, is highly appreciated. We strive to make our guests' arrivals as welcoming and informative as possible. Hope to have you back soon for another amazing experience in Lexington.
10/10 – Hervorragend
jacob
2. Jan. 2024
jacob
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Customer Service am 13. Jan. 2024
Jacob, it's wonderful to hear you had an excellent stay at Lexington Griffin Gate Marriott Resort & Spa. We appreciate the five-star rating, and we're looking forward to welcoming you back for another memorable experience on your next visit!
10/10 – Hervorragend
Aaron
31. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aaron
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Customer Service am 2. Jan. 2024
Aaron, thank you for leaving us a 5 out of 5 rating! We look forward to seeing you again soon so we can share another exceptional experience with you at Lexington Griffin Gate Marriott Resort & Spa!
4/10 – Schlecht
Christian
Mit Haustieren gereist, Mit einer Gruppe gereist, Mit der Familie gereist
30. Dez. 2023
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
We had an issue with the air in our room, the thermostat was flickering throughout the night.
Christian
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Customer Service am 1. Jan. 2024
Christian, we regret to hear that you encountered trouble with the room's air conditioning during your stay, causing discomfort. We seek to ensure a smooth experience for all our guests, and we're sorry this wasn't the case for you. Our maintenance team is already looking into checking the reliability of our equipment across all rooms. We do hope that you'll consider giving us another chance to provide the experience expected from us.
8/10 – Gut
shawn
Geschäftlich gereist, Mit der Familie gereist
30. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice propert but could definately be nicer.
shawn
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Customer Service am 1. Jan. 2024
Shawn, thank you for sharing your thoughts. At Lexington Griffin Gate Marriott Resort & Spa, we continuously strive to enhance the experience of our valued guests and your feedback is instrumental in that endeavor. We hope you will come back to enjoy our improvements in the future.
10/10 – Hervorragend
Steve
Mit der Familie gereist
28. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Weekend
Our experience with the Marriott Golf Resort & Spa was one of our best. The room was clean and cozy.
Steve
Aufenthalt von 1 Nacht im November 2023
Antwort von Customer Service am 29. Dez. 2023
Steve, it's heartwarming to read about your wonderful experience at Lexington Griffin Gate Marriott Resort & Spa. We're delighted you found our rooms clean and inviting. We appreciate your generous words and look forward to hosting you for another memorable stay in the future.
10/10 – Hervorragend
Sarah
28. Dez. 2023
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Sarah
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Customer Service am 29. Dez. 2023
Thanks for the fantastic rating, Sarah!It's outstanding we could exceed your expectations during your stay at Lexington Griffin Gate Marriott Resort & Spa. We're all looking forward to your next stay with us.
8/10 – Gut
Verifizierter Reisender
27. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Customer Service am 28. Dez. 2023
At Lexington Griffin Gate Marriott Resort & Spa, we truly appreciate your positive rating. We strive to provide an extraordinary stay for our guests and are pleased to hear that you were satisfied. Thank you for your feedback, we look forward to welcoming you back in the future.
10/10 – Hervorragend
Sabrina
23. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sabrina
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Customer Service am 24. Dez. 2023
Sabrina, it's wonderful to see your perfect rating! We're thrilled you enjoyed your stay at Lexington Griffin Gate Marriott Resort & Spa. Our team appreciates your support and we hope to welcome you back in the future for another rewarding experience.