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Bewertungen von Village Hotel Leeds South

4 out of 5
Village Hotel Leeds South
Capitol Boulevard West, Tingley, Leeds, England

Bewertungen

8,2

Sehr gut

451 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
311 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
117 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
64 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
63 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,4/10

Personal & Service

8,6/10

Ausstattung

8,4/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles gut, super hotel und Umgebung. Fußgänger freundlich
Aufenthalt von 1 Nacht im März 2019
Antwort von Nalin Daud General Manager am 4. Juni 2019
Many thanks and we look forward to seeing you again soon.

10/10 – Hervorragend

Diane

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel and facilities.. staff friendly helpful
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Helen am 28. Mai 2024
Dear Diane, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a good time and I hope to see you again soon. Kind Regards, Helen

6/10 – Okay

Geoffrey

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Helen am 28. Mai 2024
Dear Geoffrey, thank you for taking the time to leave us feedback. I hope to see you again soon. KInd Regards, Helen

10/10 – Hervorragend

Deividas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Helen am 28. Mai 2024
Dear Deividas, thank you for taking the time to leave us feedback following your recent stay with us. Great to hear you had a good time. KInd Regards

10/10 – Hervorragend

annie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
so nice staff where lovely
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Helen am 13. Mai 2024
Dear Annie, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a good time and I look forward to welcoming you back very soon. Kind Regards,

8/10 – Gut

Christopher

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Helen am 28. Mai 2024
Dear Christopher, thank you for taking the time to leave us feedback following your recent stay with us. Great to hear you had a good time and I look forward to welcoming you back soon. Kind Regards, Helen

10/10 – Hervorragend

Brian

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice Hotel clean and quiet will be back
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Helen am 13. Mai 2024
Dear Brian, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a nice time and I hope we can welcome you back soon Kind Regards

10/10 – Hervorragend

Cartie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great
Aufenthalt von 2 Nächten im April 2024
Antwort von Helen am 9. Mai 2024
Dear Cartie, thank you for taking the time to leave us feedback following your stay with us.Great to hear you enjoyed your stay and I do hope we can welcome you back again soon.Kind Regards

6/10 – Okay

Will

Pretty standard
Aufenthalt von 1 Nacht im April 2024
Antwort von Helen am 15. Apr. 2024
Dear Will, thank you for taking the time to leave us feedback following your stay with us. Kind Regards

10/10 – Hervorragend

Anna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly, helpful staff. Clean and well maintained.
Aufenthalt von 1 Nacht im April 2024
Antwort von Helen am 16. Apr. 2024
Dear Anna, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a good time and I do hope we can welcome you back very soon. Kind Regards

10/10 – Hervorragend

Damilare

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Helen am 6. Apr. 2024
Dear Damilare, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a good time and I look forward to welcoming you back very soon. Kind Regards

6/10 – Okay

Jason

Verbesserungswürdig: Personal & Service und Ausstattung
Basic
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 6. Apr. 2024
Dear Jason,Thank you for taking the time to leave us feedback. I hope we can welcome you back very soon. Kind Regards,

10/10 – Hervorragend

Shamila

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My little girl loved the swimming pool. Was a perfect day out/night. Rooms were lovely and staff were very accommodating. Would definitely book again
Aufenthalt von 1 Nacht im März 2024
Antwort von Helen am 16. Apr. 2024
Dear Shamila, thank you for taking the time to leave us feedback following your stay with us. Great to hear your little girl loved the swimming pool. I do hope we can welcome you back again very soon. Kind Regards, Helen

8/10 – Gut

Sharon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was ideal, TV was a good size breakfast was great. Staff were polite.
Aufenthalt von 1 Nacht im März 2024
Antwort von Helen am 12. März 2024
Dear Sharon, thank you for taking the time to leave us feedback following your stay with us. Great to hear you enjoyed your stay with us. I hope we can welcome you back soon. Kind Regards

8/10 – Gut

Gary

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ok for the price, but breakfast was a bit basic (cheap sausage and bacon / limited choice). Room was clean and bed comfortable
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Helen am 28. Feb. 2024
Dear Gary, thank you for taking the time to leave us feedback. I am sorry our breakfast offering fell below your expectations. This feedback will be shared with the relevant people to look into. I do hope you will be back to see us again soon if you are in the area. Kind Regards

4/10 – Schlecht

Mica

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bad experience
We usually stay in the village hotels in Liverpool and Chester but we decided to use the Leeds one . We arrived late due to family commitments and was given our room key . We entered our room The bed wasn’t made and when I looked there was blood all over the sheets and duvet cover . There was a blood trail from the bed into the bathroom too . I called the manager who came and changed our room as well as take pictures of the room state . I’ve contacted village hotels via email since to complain and see if there was anything they could help with or offer us . Was told I’d have a response in 48 hours that was 4 weeks ago! Leeds facility is supposed to be one of the better village hotels . But for us it was the worst .
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Helen am 28. Feb. 2024
Dear Mica, thank you for taking the time to leave us feedback. I am very sorry to hear of your experience with us and that you are still awaiting a reply. I have shared this with the head housekeeper to investigate and come back to you. Kind Regards

6/10 – Okay

James

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Cleaning staff walked into my room 4 times before I had left to check out. DO NOT DISTURB MEANS DO NOT DISTURB.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Helen am 12. Feb. 2024
Dear James, thank you for taking the time to leave us feedback. I am sorry to hear you were disturbed by our Housekeeping team. I have shared this feedback with our head housekeeper to address with his team. Kind Regards,

10/10 – Hervorragend

Yasar

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Helen am 12. Feb. 2024
Dear Yasar, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had such a good time with us and I look forward to welcoming you back soon. Kind Regards

10/10 – Hervorragend

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 6. Feb. 2024
Dear Mark, thank you for taking the time to leave us feedback. Great to hear you had a good time with us. I look forward to welcoming you back. Kind Regards

2/10 – Ungenügend

Sami

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Helen am 6. Feb. 2024
Dear Sami, thank you for taking the time to leave us feedback following your stay with us. I am sorry to hear you scored us so low. Kind Regards

10/10 – Hervorragend

JON

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 5. Feb. 2024
Dear Jon, thank you for taking the time to leave us feedback. I do hope we can welcome you back very soon. Kind Regards

8/10 – Gut

Martin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 5. Feb. 2024
Dear Martin, thank you for taking the time to leave us feedback following your stay. I am glad to hear you had a good time and look forward to welcoming you back again. kind Regards

6/10 – Okay

Philip

Geschäftlich gereist
Good BUT still await reciept for meals at boking out - not recieved yet
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 20. Jan. 2024
Dear Philip, thank you for taking the time to leave us feedback. I am sorry you are still awaiting a receipt. If you can email us directly we can sort this for you right away. reception.southleeds@village-hotels.com. I look forward to hearing from you. Kind Regards

8/10 – Gut

Kevin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 20. Jan. 2024
Dear Kevin, thank you for taking the time to leave us feedback. I do hope we can welcome you back again very soon. Kind Regards, Helen

6/10 – Okay

Gareth, Birmingham

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The bathroom was flooded when we arrived, reported but no one came to fix. Next morning had a shower which water flooded floor and outside door as i guess drain is not good as disabled room. reported again was offered to speak manager or free coffee, but had to get in with the day so refused, other wise room nice few bashes items but clean.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 20. Jan. 2024
Dear Gareth, thank you for taking the time to leave us feedback. I am sorry to hear you had some issues with your bedroom and sorry these were not rectified immediately. I have shared your comments with the relevant teams to look into. I do hope we can welcome you back if you are in the area. Kind Regards,Helen

6/10 – Okay

Arabella

Mit einer Gruppe gereist
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 20. Jan. 2024
Dear Arabella, thank you for taking the time to leave us feedback. I hope we can welcome you back again soon. Kind Regards, Helen

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 11. Jan. 2024
Dear Daniel, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had a good time with us and I hope we can welcome you back very soon. Kind Regards

8/10 – Gut

Bushra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 11. Jan. 2024
Dear Bushra thank you for taking the time to leave us feedback following your stay with us. Great to hear you enjoyed your time with us and I look forward to seeing you again soon KInd Regards, Heeln

10/10 – Hervorragend

Yasar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Stay !!
Nice Clean rooms great staff and the Pool and Sauna were a great extra !!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Helen am 11. Jan. 2024
Dear Yasar, thank you for taking the time to leave us feedback following your stay with us. Great to hear you had such a good time and enjoyed the facilities, I look forward to welcoming you back again soon Kind Regards, Helen

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Poor service, not family friendly and dirty
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Helen am 12. Jan. 2024
Dear Guest, thank you for taking the time to leave us feedback. It would have been great to have known what the issues were so we could look into rectifying this. Kind Regards

8/10 – Gut

Steve

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Check in Palaver
Nice hotel with comfortable bed and spacious rooms. Two things which could be improved firstly there is a £5 per night parking charge which I can understand if you're in a City centre but there is nothing around this hotel it's on an industrial estate. Secondly the self check in is such an unnecessary process. It's not user friendly and takes ages after a long drive is something you could do without. However all the staff I spoke to were really friendly and helpful. Breakfast was good, standard buffet similar to most chain hotels with adequate choice. Evening meal menu was also good with plenty of choice at reasonable prices. I would stay again but please sort the check in process.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 12. Jan. 2024
Dear Steve, thank you for taking the time to leave us feedback. I am sorry you feel we charge unnecessarily for the car parking. If you book directly then most our rates include parking and access to our leisure facilities. Again, I am very sorry to hear you do not like the style of our check in. This is a system we have been using for a number of years and allows us to gather all data and any payments successfully. I understand it is not everyones idea of a good system. Glad to hear you enjoyed the rest of your time with us. Kind Regards Helen

10/10 – Hervorragend

Steve

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great find
Excellent, good food , great accommodation Great value
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Helen am 12. Jan. 2024
Dear Steve, thank you for taking the time to leave us feedback. Great to hear you had such a great time and I do hope we can welcome you back very soon. Kind Regards, Helen

8/10 – Gut

Zena

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay friendly staff
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Helen am 8. Jan. 2024
Dear Zena, thank you for taking the time to leave us feedback. Great to hear you had a good stay with us and I hope to welcome you back very soon. Kind Regards, Helen

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a very enjoyable stay at the Village Hotel. There was plenty of parking which was free after 5pm Friday for the weekend. The check in staff were very friendly and helpful and offered us complimentary mince pies and mulled wine! Our room was large and comfortable with plenty of storage space. The bathroom was also quite large and modern. Breakfast was tasty with a good amount of choice. We would definitely use this hotel if we are in the area again.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Helen am 30. Dez. 2023
Dear Susan, thank you for taking the time to leave us feedback. Great to hear you had a good time and enjoyed the mulled wine and mince pie treats at check in. I do hope we can welcome you back again soon. Kind Regards, Helen

8/10 – Gut

CAROL

Gut: Sauberkeit
I came to one of your Christmas functions. The set menu was Turkey which I don’t like, we requested a change, the meal that was offered was chicken, it all was delicious.thank you.. The room was fine, just was disappointed that no shower cap.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Helen am 30. Dez. 2023
Dear Carol, thank you for taking the time to leave us feedback. I am glad to hear you were able to get an alternative meal and enjoyed this. We have shower caps available on request at reception. I hope to see you again soon. KInd Regards, Helen

10/10 – Hervorragend

Devon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wife’s birthday stay in Leeds
We’ve been here a few times and each time it has been a great stay. Really clean and great food and breakfasts 👌
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Helen am 30. Dez. 2023
Dear Devon, thank you for taking the time to leave us feedback. Great to hear you enjoy staying with us and I hope we can welcome you back again soon. Kind Regards,

4/10 – Schlecht

Natalie

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Helen am 30. Dez. 2023
Dear Natalie, thank you for taking the time to leave us feedback. Kind Regards, Helen

10/10 – Hervorragend

kenneth

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Helen am 30. Dez. 2023
Dear Kenneth, thank you for taking the time to leave us feedback following your stay with us. Great to see you had a good time and hope to see you again soon. Kind Regards, Helen

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Needs usb ports in the rooms
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Helen am 30. Dez. 2023
Dear Steven, thank you for taking the time to leave us great feedback. I hope you are back to see us again soon. Kind Regards, Helen

10/10 – Hervorragend

Christopher

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Helen am 8. Jan. 2024
Dear Christopher, thank you for taking the time to leave us feedback. Great to hear you had such a good time. Kind Regards, Helen

10/10 – Hervorragend

aishah

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Helen am 31. Dez. 2023
Dear Aishah, thank you for taking the time to leave us feedback. Great to see you had a good time. I hope we can welcome you back soon. Kind Regards Helen

6/10 – Okay

Alice

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Helen am 11. Dez. 2023
Dear Alice thank you for taking the time to leave us feedback following your stay . I do hope we can welcome you back again soon. Kind Regards

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Enjoyable stay with a few niggles
Good amount of parking which was free over the weekend. Bed was comfortable, no flat pillows. Unfortunately, the shower seal was broken and water was all over the bathroom floor everytime we had a shower. Room appeared a little dated - broken lamp, chips on doors etc. Good sized pool with sauna and steam room, which we paid a little extra for but was worth it! Breakfast was very average, but Starbucks was also available on site.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Helen am 11. Dez. 2023
Dear guest, thank you for taking the time to leave us feedback. I am glad to hear you had a good stay with us. I am sorry to hear about the shower. Our maintenance team have been informed and will be addressing this immediately. I do hope we can welcome you back again soon. Kind Regards

10/10 – Hervorragend

melissa

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Helen am 11. Dez. 2023
Dear Melissa, thank you for taking the time to leave us such a good review. Great to see you had a good time and I do hope we can welcome you back very soon. Kind Regards, Helen

8/10 – Gut

Chris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious comfortable room. Reasonably good breakfast and good gym facilities but both at extra cost. Handy having a Starbucks onsite too. Attentive hosts in meeting areas too. Easy to get to from motorways etc but not particularly city centre.
Aufenthalt von 2 Nächten im November 2023
Antwort von Helen am 11. Dez. 2023
Dear Chris, thank you for taking the time to leave us feedback. Great to hear you enjoyed your stay with us and I do hope we can welcome you back again very soon. KInd Regards,

8/10 – Gut

Justin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideal location, facilities great, club room feeling a little tired. Some investment needed
Aufenthalt von 2 Nächten im November 2023
Antwort von Helen am 1. Dez. 2023
Dear Justin, thank you for taking the time to leave us feedback. I have shared your comments with the maintenance team to look into. Glad you enjoyed the location and facilities. Kind Regards

10/10 – Hervorragend

Paul

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Helen am 25. Nov. 2023
Dear Paul, thank you for taking the time to leave us such lovely feedback. I look forward to welcoming you back soon. Kind Regards, Helen

2/10 – Ungenügend

Matt

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Helen am 25. Nov. 2023
Dear Matt, thank you for taking the time to leave us feedback. Kind Regards, Helen

6/10 – Okay

emma

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Helen am 25. Nov. 2023
Dear Emma, Thank you for taking the time to leave us feedback.. Kind Regards, Helen

6/10 – Okay

Jayne

Aufenthalt von 1 Nacht im November 2023
Antwort von Helen am 10. Nov. 2023
Dear Jayne, thank you for taking the time to leave us feedback. I do hope we can welcome you back again soon. Kind Regards