2/10 – Ungenügend
Alexis
Mit der Familie gereist
19. Sept. 2025
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
When my mother and myself first came to sign all of the contracts he started joking about how people cheat and how easy it is to cheat and started talking about sex and I told him please don't be disrespectful talking about sex in front of my mother. And even though the terms state that only credit cards are accepted and that no debit cards or cash is accepted he kept trying to get me to cash app him the money for the transaction and I thought that was not correct!
The man Arturo was very very disrespectful to me when I asked to speak to a manager and he told me to get away from his house while flinging his hand away. I have never been so disrespected at an Airbnb in my life.. and this was after falsely accusing us (myself and my mother) of smoking inside of the room when he saw us on the camera go in and out to smoke in the street as he directed us.. I asked him to come in the room to smell for himself and he said he didn't smell anything but still disrespected me when I asked to speak to a manager... I spoke to the owner and he reassured me that I would be getting my $100 deposit back as well as the $30 a night I spent at the property which in total would be $190 and I have yet to receive that and it has been a couple of days already and I have received nothing.
Alexis
Aufenthalt von 3 Nächten im September 2025