Dear Chris, Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you had a pleasant experience at our hotel and found our facilities clean with friendly staff. Your kind words are greatly appreciated and serve as motivation for us to continue providing excellent service to all our guests. We look forward to welcoming you back for another enjoyable stay in the future.

Dear Benito, We sincerely apologize for your unsatisfactory experience at our hotel. We regret any inconvenience caused by the ongoing construction and the non-functioning elevator. We understand how frustrating and inconvenient this must have been for you as a guest. Your feedback is valuable to us, and we will take steps to address these concerns and improve the guest experience during the construction period. We appreciate your understanding and hope to have the opportunity to provide you with a more positive experience in the future.

Dear Luis Enrique, We are deeply sorry to hear about your extremely disappointing experience at our hotel. Your feedback is deeply concerning, and we apologize for the inconvenience caused by the ongoing renovations and the lack of functioning amenities. It is unacceptable that you, as a disabled person, had to climb eight flights of stairs, and we sincerely apologize for any discomfort and frustration this caused you. Additionally, we regret the unprofessional attitude displayed by our receptionist, as this does not align with our standards of service. Please rest assured that we are taking immediate action to address these issues and ensure a more pleasant experience for all our guests. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

Dear Luis,Thank you for sharing your experience with us. We appreciate your understanding regarding the ongoing renovations at our hotel. We apologize for any inconvenience caused by the limited elevator access, especially considering your circumstances with elderly companions. Your feedback is valuable to us, and we are actively working to improve our facilities during this renovation period. We're glad to hear that everything else met your expectations, and we hope to have the opportunity to welcome you back for a more comfortable stay in the future.

Dear Cesar, We sincerely apologize for the inconvenience and frustration you experienced during your recent stay. We understand your disappointment and frustration and regret any inconvenience caused. Please accept our sincerest apologies, and we hope to have the opportunity to regain your trust in the future.

Dear Ediel, We apologize for the inconvenience you experienced during your stay with us. Your feedback is valuable, and we regret any inconvenience caused by the non-functioning elevator and ongoing construction. Please be assured that we are actively working to address these issues to ensure a more comfortable stay for our guests. Your comments will be used to improve our services, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a better experience in the future.

Dear Eduardo, Thank you for sharing your feedback. We're glad to hear that you found our hotel a good option due to its proximity to major stores. We apologize for any inconvenience caused by the ongoing renovations and the non-functioning elevator during your visit. Your comments are valuable to us, and we are actively working to address these issues to enhance our guests' experience. We appreciate your understanding and hope to have the opportunity to serve you even better in the future.

Dear Diana, We deeply apologize for the unacceptable experience you encountered during your recent stay. Your feedback is deeply concerning, and we regret any inconvenience caused by the presence of pests. Please rest assured that we take cleanliness and pest control very seriously, and we are taking immediate action to address this issue. We understand the importance of a comfortable and safe environment for our guests, and we are actively working to rectify these shortcomings. We apologize for falling short of your expectations and for any distress caused. Your feedback will be used to improve our services and facilities. We appreciate your understanding and hope to have the opportunity to serve you better in the future.

Dear Juan, Thank you for your positive review! We are delighted to hear that you had a pleasant experience during your stay with us. If there is anything we can do to further improve your next visit, please do not hesitate to let us know. We look forward to welcoming you back to Hotel Ava in the near future.

Dear David Manuel, Thank you for your excellent rating! We are thrilled to hear that you had a wonderful experience at Hotel Ava. Your satisfaction is our top priority, and we are delighted that we met your expectations. If there is anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future.

Dear Tony, We are deeply disappointed to hear about your unsatisfactory experience at our hotel. Your feedback is important to us, and we would like to understand more about the issues you encountered during your stay so that we can address them appropriately. Please reach out to us directly to discuss your concerns further, and we will do our utmost to make things right. Your satisfaction is our top priority, and we hope to have the opportunity to regain your trust in the future.

Dear Frank,Thank you for sharing your feedback. We're glad you appreciated our staff and service. We apologize for the inconvenience caused by the elevators, and we're addressing this issue promptly. We hope to have the opportunity to welcome you back for an improved experience.

Dear Karina, We are deeply sorry to hear that your experience at our hotel did not meet your expectations. Your feedback is important to us, and we would like to understand more about the issues you encountered during your stay so that we can address them appropriately. Please reach out to us directly so that we can discuss your concerns further and work to make things right.

Dear Brenda,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Please rest assured that we take your comments seriously and are actively addressing each issue to improve our services.We apologize for any difficulty you encountered during check-in despite booking through the app. Regarding the renovations, we regret any inconvenience caused by the limited elevator access and cleanliness issues in your room. We appreciate your patience and cooperation as we work to enhance our facilities.We're pleased to hear that our reception staff were able to assist you effectively. Your kind words will be shared with them.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Dear Melissa,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we are actively working to address the issues you mentioned. We regret that your experience did not meet your expectations due to ongoing construction and elevator issues. Please rest assured that we are taking steps to improve and ensure a better stay for our guests in the future.

Dear Arturo Hernandez,Thank you for your positive review. We're delighted to hear that you had a pleasant experience at Hotel Ava despite the ongoing remodeling. Your satisfaction is our priority, and we're pleased that our services met your expectations. We appreciate your understanding and support during this time.We look forward to welcoming you back for another enjoyable stay.

Dear Alex,Thank you for sharing your experience. We apologize for the inconvenience caused by the elevator outage and the noise disturbances during your stay. Your feedback is valuable to us, and we are actively working to address these issues to improve our guests' comfort and satisfaction. Please accept our apologies for any inconvenience you experienced, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Dear Fanny,We are deeply sorry to hear that your experience at our hotel did not meet your expectations. Your feedback is important to us, and we would like to understand more about the issues you encountered during your stay so that we can address them appropriately. Please reach out to us directly so that we can discuss your concerns further and work to make things right.

Pedimos disculpas por las molestias ocurridas durante su estancia. Gracias por quedarse con nosotros.

We apologize for any inconvenience and wish you safe travels.

We apologize for any inconvenience and wish you safe travels.

We apologize for any inconvenience and wish you safe travels.

Dear Bethany,We're disappointed to hear about your experience. Your feedback is important to us, and we take it seriously. Please accept our sincere apologies for any shortcomings you encountered. We would appreciate the opportunity to learn more about your stay and address your concerns directly.

Dear JUAN,Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience at Hotel Ava. Your feedback is greatly appreciated and serves as motivation for our team to continue providing excellent service. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.

Gracias por escoger quedarse con nosotros. Espero y haya disfrutado su estansia. Esperamos verlos pronto!

Dear Carlo Alfredo,Thank you for your feedback. We're sorry to hear about your experience. We value your input and are committed to addressing any issues promptly. Please feel free to reach out to us directly so we can better understand and resolve your concerns.

Gracias por escoger quedarse con nosotros. Espero y haya disfrutado su estansia. Esperamos verlos pronto!

We apologize for any inconvenience and wish you safe travels.

Pedimos disculpas por las molestias ocurridas durante su estancia. Gracias por quedarse con nosotros.

Dear JUAN,Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience at Hotel Ava. Your feedback is greatly appreciated and serves as motivation for our team to continue providing excellent service. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.

Pedimos disculpas por las molestias ocurridas durante su estancia.

We apologize for any inconvenience and wish you safe travels. Thank you for staying with us. We hope you enjoyed your stay. We hope to see you soon!

Thank you for staying with us. We hope you enjoyed your stay. We hope to see you soon!

Gracias por escoger quedarse con nosotros. Espero y haya disfrutado su estansia. Esperamos verlos pronto!

Pedimos disculpas por las molestias ocurridas durante su estancia.

We apologize for any inconvenience that occurred during your stay.