Thank you so much for taking the time to leave us feedback.We hope to see you again soon!

Dear Mr Hafiz,Good afternoon, Thank you for your time reviewing us.

Dear Mr Takashi,Good afternoon,Thank you for your time reviewing us and we are wishing you to have a pleasant day.

Hello and good morning Ms/Mrs Urruticoechea Greetings from us at Riverra Inn Langkawi, We are very sorry to read your comments about our hotel and staffs during your stay with us recently. Regretfully and our apologies that none of our staff are able to speak Spanish as you and your friends are aware that neither any of you can speak English except only a very few words, Most of the time during the stay, you and your friends communicate with the staff by using sign language and few English words. They have tried their very best to understand and try to help whatsoever you and your friends requested i.e with booking grabs and location to Pharmacy etc etc... We have never received any complaints from you and your friends during your 4 days stay with us. We are really sorry that you found the room not to your liking. Our apologies. We also would like to enlighten you regards to the missing money in your room as you,ve claimed. On the late night of 19th June, the day before your check out date (20/06) you and your friends came to the receptionist around 10.45PM informing her that your money have been stolen from the room. By the time she understand what your friend are telling her it is already 11.00PM and She had tried her very best to handle the situation and tried to call the housekeeping staff as requested by all of you.Please bear in mind at that time most of them are already asleep since they have to be back to work early the next day.Your friend are already at the hotels earlier that day around 5PM which at that time until 6.15PM all the Housekeeping staff is still in the hotels. If she can notify us earlier before 9 pm we are very sure that we are able to call them back as requested. The manager tried to reach you early the next morning but all of you have already check out around 6.30 am. We also would like to inform you that all our staff has been working with us more than 3 years and during this time we have never ever had any complaints from any of our guests that their money or belongings has been stolen from the rooms. During your stay with us if you recalled there is one incident when one of your friend had left and forgot about her handbag at the lobby area and our staff found it and she returned it back to your friend. We are really sad of the accusation "stealing" you and your friends have made towards our staff. Wishing you a nice and happy day Thank you Regards The management, Riverra Inn Langkawi.

Dear Mr Hizam, Good evening to you, Thank you for your time reviewed your stay with us. Looking forward to welcome you again and have a pleasant day. Stay safe and well. Regards, Riverra Team

Dear Mr Muhd, Greetings from Riverra Inn Langkawi. We thank you for your kind feedback and we are glad that you had a good stay with us recently. We are regret and very sorry during your uncomfortable stay with us and we will improve our service in future. One behalf of the managment we would like to thank you for staying with us and we are looking forward to welcome you back to Riverra Inn Langkawi for more memorable experience. Best Regards, Reservation.

Thank You

Thank You so much please come again

Warmest Greeting from Riverra Inn Langkawi. Thanks for choosing us for your stay and do appreciate your enjoyable stay in here. We are always welcome you and your family in future. Best Regards

Thank you for feedback..We will try to improve and give best service to our guest :)

Greetings from Riverra Inn! We noted for the feedback and we look into this matter. We look forward to welcome you again with better experience. Thanks

Greetings from Riverra Inn! We noted for the feedback and we look into this matter We look forward to welcome you and your guest again with better experience.

Greetings from Riverra Inn! Thank you for the review. We look forward to welcome you and your guest again with better stay experience.

Greetings from Riverra Inn! Thank you for the review. We look forward to welcome you and your guest again with better stay experience.