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Bewertungen von Hilton Garden Inn Lakewood

3 out of 5
Hilton Garden Inn Lakewood
1885 Highway 70 West, Lakewood, NJ

Bewertungen

9,0

Wunderbar

475 von insgesamt 788 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
220 von insgesamt 788 Gästebewertungen haben eine Bewertung von 8 - Gut" "
47 von insgesamt 788 Gästebewertungen haben eine Bewertung von 6 - Okay" "
27 von insgesamt 788 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 788 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel für Zwischenübernachtung
War für uns nur Zwischenübernachtung auf dem Weg nach Washington - nette Shoppingmals in der Nähe.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Mildred

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The property was extremely outdated and the tub was dirty. For the amount they charged per night, I expected more. Especially since other Hilton hotels are more updated. This hilton hotel only updated the main entrance and left customers out to dry.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hilton Garden Inn Lakewood Management am 20. Mai 2024
Thank you for your review and feedback. We are currently undergoing an entire hotel renovation including guest rooms and all common areas. Renovations should be completed in the next few months, so we hope you give us another chance in the future.

10/10 – Hervorragend

christopher

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Hilton Garden Inn Lakewood Management am 16. Mai 2024
Thanks so much!

10/10 – Hervorragend

john

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
convenient to different areas we needed to go
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hilton Garden Inn Lakewood Management am 14. Mai 2024
Thanks! We're pleased you enjoyed your stay and our convenient location. We hope to see you again soon!

4/10 – Schlecht

Hasmukhbhai, Salisbury

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Toooo expensive for amenities they provide Everything is chargeable even after paying high amount per night will not recommend
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hilton Garden Inn Lakewood Management am 6. Mai 2024
Thank you for your review. We're sorry you weren't happy with our room rates. Our rates are comparable to other similar properties in the area, but we do appreciate your feedback. Thank you again for your review, and we hope you consider giving us another chance in the future.

10/10 – Hervorragend

Carol

Mit der Familie gereist
Gut: Ausstattung
Staff was very accommodating
Aufenthalt von 2 Nächten im April 2024
Antwort von Hilton Garden Inn Lakewood Management am 1. Mai 2024
Thank you so much!

8/10 – Gut

Kay

Aufenthalt von 1 Nacht im März 2024
Antwort von Hilton Garden Inn Lakewood Management am 1. Mai 2024
Thanks! We're glad you enjoyed your stay.

8/10 – Gut

Gary

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
We stayed overnight. I did like the hotel and the rooms. They were very clean and quiet. Polite staff. I did not like the fact that I was charged $74 for my small 12lb dog. I also did not like the fact that the breakfast was not complimentary. Buffet style breakfast, which was limited with options. Not worth the cost.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn Lakewood Management am 30. Apr. 2024
Thank you for your review and feedback. There is a pet fee for guests bringing their animals, and Hilton Garden Inn properties do not offer complimentary breakfast. We're glad you enjoyed your accommodations, and we hope you stay with us again soon.

4/10 – Schlecht

Richard

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Absolutely nothing for free. No coffee. No continental breakfast. No water or cookies when you check in with kids. I was lucky to get a spoon when I asked for one. All for $400 in the middle of nowhere New Jersey. Our floor was under construction and when we got off the elevator there was construction paper on the floor. And to boot my daughter and her 2 friends all got chemical burns from the way over chlorinated pool. They were in for about an hour and came out with red burning eyes and my daughter’s face was all red and blotchy. They all needed eye drops. And I had to put antibiotic ointment on my daughter’s face for 4 days for the redness to finally go away. Even gave her Benadryl thinking it was maybe an allergy but it wasn’t. The other girls had red faces as well. And areas on their legs and arms were red. Extremely dissatisfied considering the price. Will be calling to try get a refund.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 12. Apr. 2024
We apologize you weren't happy with our breakfast accommodations. Water is for Silver, Gold and Diamond members. Hilton Garden Inn's do not provide cookies at check in. There are 18 Hilton brands with various standards. It's 20.89 for the breakfast buffet and not a one-time serving. Coffee is served for free during breakfast hours. We do check our pool levels daily, but regardless I will notify our maintenance. Again, we apologize you weren't happy with your recent stay with us. Thank you for your review and feedback!

10/10 – Hervorragend

Dawn, Paramus

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean hotel. We were here for a wedding and everything was spot on! Also very convenient to GSP.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hilton Garden Inn Lakewood Management am 8. Apr. 2024
Thank you so much!

10/10 – Hervorragend

Keith, Adamstown

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im März 2024
Antwort von Hilton Garden Inn Lakewood Management am 1. Apr. 2024
Thanks!

8/10 – Gut

Joyce

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient location. Friendly staff. Non-refundable charge of $70 for one pet is too high.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hilton Garden Inn Lakewood Management am 27. März 2024
Thank you for the wonderful review and helpful feedback. We're so glad you enjoyed your stay, and we hope to see you again soon.

10/10 – Hervorragend

Kristina

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great stay and we really enjoyed the property.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hilton Garden Inn Lakewood Management am 19. März 2024
Thanks so much!

10/10 – Hervorragend

Ana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All staff was super friendly and nice
Aufenthalt von 2 Nächten im März 2024
Antwort von Hilton Garden Inn Lakewood Management am 18. März 2024
Thank you!

4/10 – Schlecht

sandu

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
CHEAPSKATES ON HEAT
when we got to our room thermostat showed 65 f. i turned it up to 75 f. it was not working until i spoke to the front desk. they have control on the heating system and can lock it so you can heat up to much for their satisfaction. it was freezing in our room for approx 1 1/2 hours before we finally got warmed up so we can go to sleep.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hilton Garden Inn Lakewood am 21. Feb. 2024
Thank you for your review. We understand there was some confusion regarding the thermostat. After you brought this to our attention, we explained that the controls are located on the wall and you can adjust the heat/air accordingly. We asked if you wanted to switch rooms, but we never heard back. We can assure you that the front desk or any other staff member has the ability to remotely control the PTAC units in our guest rooms. We apologize for the confusion, and we hope you give us another chance in the future.

10/10 – Hervorragend

Millie, Potomac

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable stay.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hilton Garden Inn Lakewood Management am 16. Feb. 2024
Thanks for the incredible review!

10/10 – Hervorragend

KATHRYN

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Good location and surrounded by many food options.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton Garden Inn Lakewood Management am 13. Feb. 2024
Thanks for the incredible review!

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Really nice hotel.
Didn’t have breakfast but was happy the bar was open til 10. Great location.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hilton Garden Inn Lakewood Management am 9. Feb. 2024
Thank you so much for the incredible review!

6/10 – Okay

Jeffrey

Mit der Familie gereist
Breakfast should have been included for the price I paid for three rooms.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton Garden Inn Lakewood Management am 5. Feb. 2024
Thank you for your review and feedback. Hilton Garden Inn properties do not include complimentary breakfast, but we do offer a wide variety of options for an additional cost. Thanks again, and we hope to see you in the future.

10/10 – Hervorragend

Lucette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hilton has always been my favorite hotel. Safety is number 1.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hilton Garden Inn Lakewood Management am 5. Feb. 2024
Thanks so much!

6/10 – Okay

Hila

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton Garden Inn Lakewood Management am 1. Feb. 2024
Thank you for your review and feedback.

2/10 – Ungenügend

Yitzi

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton Garden Inn Lakewood Management am 27. Jan. 2024
We apologize you weren't happy with your recent stay with us. Thank you for your review and feedback.

6/10 – Okay

daniel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
disappointed at the breakfast
In the morning, we went down to what we thought was a continental breakfast. we were about to sit down with our plates and a staff person asked how we would like to pay. She informed the cost was $20.89. I wasn't going to pay that for a small portion of scrambled eggs and a couple sausage links. so she said just leave the plates there, we did and walked out. After that we purposely look around and did not see anything about a price for the breakfast. very disappointed to say the least, I will never stay there again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton Garden Inn Lakewood Management am 27. Jan. 2024
We apologize you weren't happy with our breakfast accommodations. It's 20.89 for the breakfast buffet and not a one-time serving. During breakfast hours all dining tables have a menu placed at the table. We also have our menu with pricing on an easel and menus placed on both side of a whiteboard near the kitchen window. Thank you for your review and feedback.

10/10 – Hervorragend

SHARON

Mit einer Gruppe gereist
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton Garden Inn Lakewood Management am 24. Jan. 2024
Thank you so much!

10/10 – Hervorragend

Gittel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent stay. Some floors are being renovated. Ask for a room that is not underneath a room thats being renovated if you want quiet during the day or 9am. -5pm
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton Garden Inn Lakewood Management am 22. Jan. 2024
Thank you for the wonderful review and helpful feedback! We are so glad you enjoyed your stay, and we hope to see you again soon.

10/10 – Hervorragend

Glenda, Manchester

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place is very convenient and easy to find. It is accessible to other places i wanted to go to. Parking space was not a problem at all.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton Garden Inn Lakewood Management am 15. Jan. 2024
Thank you for the outstanding review! We are pleased you enjoyed your stay, and we hope to see you again soon.

10/10 – Hervorragend

Pei

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pleasant hotel with comfortable rooms. The hotel is under renovation, so there is some construction going on on our floor. Not a problem for sleep though.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton Garden Inn Lakewood Management am 15. Jan. 2024
Thank you for taking the time to review your recent stay. We are thrilled you enjoyed everything about your stay, and we hope you choose to stay with us again soon.

10/10 – Hervorragend

giana

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton Garden Inn Lakewood Management am 15. Jan. 2024
Thank you!

4/10 – Schlecht

Jenny

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
The property is starting renovations from the 4th floor down. Do not expect accomodations for late check out or early check in. Bathrooms have no vents and overall cleanliness was average.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton Garden Inn Lakewood Management am 12. Jan. 2024
Thank you for your review and feedback.

8/10 – Gut

Patti, Toronto

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hilton Garden Inn Lakewood Management am 12. Jan. 2024
Thanks!

10/10 – Hervorragend

CASEY

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton Garden Inn Lakewood Management am 12. Jan. 2024
Thanks so much!

10/10 – Hervorragend

Renbizz

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Stay
I loved this hotel. The hotel were super friendly, my room was great (despite the rennovation). Warm, cosy and a great place to stay. I'll be back.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton Garden Inn Lakewood Management am 5. Jan. 2024
Thank you so much! We're thrilled you enjoyed your stay.

10/10 – Hervorragend

Jin Y.

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hilton Garden Inn Lakewood Management am 15. Jan. 2024
Thanks for the incredible review!

10/10 – Hervorragend

Chaim

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hilton Garden Inn Lakewood Management am 1. Feb. 2024
Thanks so much!

8/10 – Gut

seongyeon

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
late check-out with extra charge is not available
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hilton Garden Inn Lakewood Management am 5. Jan. 2024
Thank you for your review and feedback.

2/10 – Ungenügend

RIM

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Front desk were not accommodating Asked for only one hour late checkout due to tournament and no one seemed to care We always travel for tournament and this is the first hotel would not let us stay extra half hour
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Eduardo am 17. Dez. 2023
As with any other hotel, policies vary by location. Late check out is subject to availability. We are a small hotel of 110 rooms with very high turnover. Whether If it's an early check in or check out, if we can accommodate; We accommodate gladly.

10/10 – Hervorragend

Denise

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice place to stay. Clean & friendly service staff
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Eduardo am 17. Dez. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. I am glad to hear that you found our hotel to be clean and friendly. We hope you will consider staying with us again in the future!

10/10 – Hervorragend

Felix

Geschäftlich gereist
Gut: Personal & Service
Great place…. Needs major updates in carpeting and TVS.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Eduardo am 17. Dez. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. I am glad to hear that you found our hotel to your liking. We have renovations currently ongoing; We hope you will consider staying with us again in the future!

10/10 – Hervorragend

Elton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Eduardo am 17. Dez. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We hope you will consider staying with us again in the future.

10/10 – Hervorragend

Gail

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Hilton Garden Inn Lakewood Management am 5. Dez. 2023
Thank you so much!

8/10 – Gut

Ralph

Gut: Ausstattung
Very clean and professional staff
Aufenthalt von 1 Nacht im November 2023
Antwort von Hilton Garden Inn Lakewood Management am 5. Dez. 2023
Thanks for taking the time to review your stay! We're so pleased you enjoyed everything.

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to shore
Aufenthalt von 4 Nächten im November 2023
Antwort von Hilton Garden Inn Lakewood Management am 5. Dez. 2023
Thanks!

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
Needs an update
Comfortable sleep, but hotel is showing its age and in desperate need or an update to replace grungy carpeting, dingy wallpaper, etc. Toiletries in the bathroom seem to be a weird mix of random off brand items- truly skimping everywhere possible. Price is high considering you have to pay for breakfast if you want it. Great steak house and a walkable starbucks though.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hilton Garden Inn Lakewood Management am 22. Nov. 2023
Thank you for the review and feedback. We apologize you weren't completely satisfied with your recent stay, and we will address your concerns with management. We'll be sure to take your comments into consideration during our next renovation.

10/10 – Hervorragend

Vito

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von Hilton Garden Inn Lakewood Management am 17. Nov. 2023
Thank you!

4/10 – Schlecht

Hilary

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
bed broken carpet filthy
Aufenthalt von 2 Nächten im November 2023
Antwort von Hilton Garden Inn Lakewood Management am 10. Nov. 2023
Thank you for your review and feedback. We apologize you weren't happy with your accommodations, but we appreciate your feedback and these will be repaired during our next renovation.

10/10 – Hervorragend

Christine

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hilton Garden Inn Lakewood Management am 24. Nov. 2023
Thank you so much for the incredible review!

10/10 – Hervorragend

Virginia

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hilton Garden Inn Lakewood Management am 20. Nov. 2023
Thank you for the incredible review! We're so glad you enjoyed your stay.

10/10 – Hervorragend

Scott

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great room super quiet great staff and I love the Lyft app is directly connected to the Hilton app
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hilton Garden Inn Lakewood Management am 30. Okt. 2023
Thank you so much!

10/10 – Hervorragend

annah

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect
Amazing. Quiet and friendly environment
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hilton Garden Inn Lakewood Management am 30. Okt. 2023
Thank you so much!