Innenbereich

Bewertungen von Windsor Inn Motel Lake Havasu City

2.5 out of 5
Windsor Inn Motel Lake Havasu City
451 London Bridge Road, Lake Havasu City, AZ

Bewertungen

7,2

Gut

276 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
302 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
210 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
113 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
101 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

7,8/10

Personal & Service

6,4/10

Ausstattung

6,6/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Martin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gut und günstig. Sushi Laden fast um die Ecke. London Bridge und Parks gut erreichbar.
Aufenthalt von 1 Nacht im September 2023
Antwort von ma am 5. Sept. 2023
thanks

4/10 – Schlecht

Norvald

Verbesserungswürdig: Personal & Service
No warm water, no cry....
Das Einchecken war durchschnittlich, nur leider hat man uns nicht informiert das das warme Wasser nicht funkioniert, was beim Einchecken schon bekannt war. Das Zimmer war durchschnittlich gross, allerdings recht dunkel...Geschmackssache. Das grösste Ärgernis war allerdings das nicht vorhandene warme Wasser, am nächsten Morgen, und das uns sagte, das wir uns ein anderes Hotel suchen sollte, da die Reparatur etwas dauern sollte. Ansonsten etwas unter dem Durchschnitt.
Aufenthalt von 7 Nächten im April 2020

4/10 – Schlecht

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Nicht sehr sauber. Viele kleine Käfer, auch tote... selbst für eine Nacht nichr nochmal....
Aufenthalt von 1 Nacht im Juni 2019

4/10 – Schlecht

Grischa

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2019

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Na ja!
Das Hotel ist soweit OK. Eine gründliche Sanierung würde ihm aber gut bekommen. Das nächste Mal aber lieber irgendwo anders.
Aufenthalt von 2 Nächten im November 2018

8/10 – Gut

Nichol

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable beds
Aufenthalt von 1 Nacht im Mai 2024
Antwort von SAGE am 20. Mai 2024
Thank you for taking the time to review us, we appreciate your feedback. Thank you for staying with us, hope to see you again soon.

2/10 – Ungenügend

Larry

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Our 1st room had long black hair in the bed. They gave us another room and there was hair on those bed sheets also. They gave us a 3rd room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von ma am 12. Mai 2024
We appreciate your feedback and thank you for letting us know about the problem you faced during your stay. We will address the issue. Thank you for staying with us. Hope to see you again.

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Always treat me well o stay here alot.
Aufenthalt von 3 Nächten im April 2024
Antwort von SAGE am 1. Mai 2024
We appreciate you taking the time for the review and thank you for staying with us. We appreciate your feedback and hope to see again soon.

10/10 – Hervorragend

Patty

Gut: Zustand der Unterkunft
Very good for the price
Aufenthalt von 1 Nacht im April 2024
Antwort von SAGE am 29. Apr. 2024
Thank you for taking the time for your review, we appreciate your feedback. Thank you for staying with us, and hope to see you again in the future.

8/10 – Gut

Randy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location.
Aufenthalt von 3 Nächten im April 2024
Antwort von ma am 28. Apr. 2024
Thank you for your feedback, and thank you for staying with us. Hope to see you again.

4/10 – Schlecht

Gregory, Dartmouth

Aufenthalt von 1 Nacht im April 2024
Antwort von SAGE am 18. Mai 2024
We appreciate your feedback, thank you for staying with us.

4/10 – Schlecht

Sherry, Portage

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Motel was mostly empty but we were given a room immediately under one being renovated and they worked until 11:00 pm and then started making noise at 5;30am. No Kleenex-very stripped down accommodations.
Aufenthalt von 1 Nacht im April 2024
Antwort von SAGE am 18. Apr. 2024
Thank you for your feedback, however, we have no renovation work being done at the property and we do not have any crew working on anything at the property, so not sure what is going on, maybe you have been traveling and you gave the review to the wrong location, however, I will still address the issues.

8/10 – Gut

James

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly service
Aufenthalt von 2 Nächten im April 2024
Antwort von SAGE am 16. Apr. 2024
Thank you for your feedback, and for staying with us. Hope to see you again soon.

8/10 – Gut

Fallon

Aufenthalt von 2 Nächten im April 2024
Antwort von ma am 6. Mai 2024
Thank you for your feedback, and thank you for staying with us. Hope to see you again.

2/10 – Ungenügend

Taylor

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Sheets had stains and hair in them. Towels and wash clothes had hair on them. Someone that was clearly high out of there mind banging on our door at 2 am. When i told him he had the wrong room he went into the room next door. Lots of weird activity all night long poeple in and out of rooms.
Aufenthalt von 1 Nacht im April 2024
Antwort von ma am 7. Apr. 2024
Your feedback is appreciated. We will address the issues you pointed out. Thank you for staying with us, hope to see you agai

6/10 – Okay

Paulette

Aufenthalt von 1 Nacht im März 2024
Antwort von SAGE am 22. Apr. 2024
Thank you for your feedback, and thank you for staying with us. Hope to see you again.

10/10 – Hervorragend

Tallynn

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My room was very clean
Aufenthalt von 1 Nacht im März 2024
Antwort von ma am 1. Apr. 2024
We appreciate your feedback. Thank you for staying with us. Hope to see you again soon.

10/10 – Hervorragend

Lisa

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von ma am 1. Apr. 2024
We appreciate your feedback. Thank you for staying with us. Hope to see you again soon.

10/10 – Hervorragend

longfa

Aufenthalt von 1 Nacht im März 2024
Antwort von SAGE am 19. Apr. 2024
We appreciate your feedback, we are glad to know you had a pleasant stay with us. Thank you for staying with us, hope to see you again.

2/10 – Ungenügend

Madelynn

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The pictures that were shown online did not even come close to accurately representing the property. Not only this, but the whole place just felt sticky and gross. Also, the water in the tub was constantly running and the door barely locked. It made us feel very unsafe and uncomfortable.
Aufenthalt von 3 Nächten im März 2024
Antwort von SAGE am 17. März 2024
We appreciate your feedback, we will address the issues you have pointed out. However, you stayed for 3 nights and as mentioned all the issues you had in your room I am just curious did you report any of this to the front desk? I am sure there should not have been any issue in giving you a different room. Thank you for staying with us.

10/10 – Hervorragend

Earl

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place it's my 3rd time there
Aufenthalt von 2 Nächten im März 2024
Antwort von SAGE am 11. März 2024
We are glad to know you had a pleasant stay with us. We appreciate your feedback, thank you for staying with us. Hope to see you again soon.

6/10 – Okay

Christopher

Aufenthalt von 2 Nächten im März 2024
Antwort von SAGE am 12. März 2024
We appreciate your feedback. Thank you for staying with us, hope to see you again.

6/10 – Okay

Weifeng

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
The motel has no drink water or coffee available, nor coffee machine. The sound proof is poor. I woke up at 3 am because the person on the 2nd floor was walking in the room and I could hear clearly every step he/she walked.
Aufenthalt von 1 Nacht im März 2024
Antwort von ma am 8. März 2024
We appreciate your feedback, thank you for staying with us. Hope to see you again.

6/10 – Okay

Rilie

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
You get what you pay for. Old property that needs a lot of help. Toilet seat was so loose it almost fell off. Convenient location not far from London Bridges. Can’t recommend.
Aufenthalt von 1 Nacht im März 2024
Antwort von ma am 8. März 2024
Your feedback is appreciated. We will address the issues you pointed out. Thank you for staying with us, hope to see you again.

4/10 – Schlecht

bonnie

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Really didn't like much of anything. First room had one bed broken down at an angle. Second roon had poor drainage in tub which was dirty. Upstairs person very noisy. Pictures of property totally inaccurate!
Aufenthalt von 2 Nächten im März 2024
Antwort von ma am 3. März 2024
We appreciate your feedback. Thank you for staying with us, hope to see you again.

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very quite. When i took a shower, i couldn't believe what a nice strong shower stream, it was(great shower). Clerk was muti lingual, could converse in many different languages.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von ma am 3. März 2024
We appreciate your feedback. Thank you for staying with us, hope to see you again.

6/10 – Okay

Jim

Mit der Familie gereist
Gut: Sauberkeit
Tissues in bath would be nice. Somewhat noisy at night, mostly due to other clients...
Aufenthalt von 2 Nächten im Februar 2024
Antwort von ma am 1. März 2024
thank you

2/10 – Ungenügend

Thomas

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay away not pet friendly
We booked online after looking for a pet friendly place to stay The policy says 15 per pet So we booked knowing it was going to be a extra 45 for our teacup furbabies When we got there The man at the front desk just started screaming and yelling at us to get out and pointing to a hand written sign in marker on the counter that says 1 pet per room And that he would cancel our stay So we had to sleep in the car since It’s been 4 days and it’s just now getting canceled
Aufenthalt von 2 Nächten im Februar 2024
Antwort von SAGE am 27. Feb. 2024
Very sorry about the inconvenience, We appreciate your feedback, and thank you for letting us know about the problem you faced at the check-in it is being addressed, however, I am being told that you were refusing to pay the pet fee, so I am looking deep into this and strict action will be taken. There is no reason why you could not check into the room when you had no problem paying the pet fee.

4/10 – Schlecht

Sherien

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Noisy and people coming & going all hours .
Aufenthalt von 1 Nacht im Februar 2024
Antwort von ma am 20. Feb. 2024
Your feedback is appreciated. We will address the issues you pointed out. Thank you for staying with us, hope to see you again.

4/10 – Schlecht

Chace

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I will say that the bed was comfortable. I stayed for four nights. In the time I stayed, they didn't clean my room, replace the towels or take out the trash.......despite my requests on a daily basis!!! There wasn't any breakfast, although it is advertised as an amenity. If there were anywhere else to stay in Havasu, my recommendation would be for future travelers to stay anywhere but here!!! Hospitality???? It's non existent at Windsor!!!! Keep looking as this hotel should be an absolute last resort in an act of desperation!!!!
Aufenthalt von 4 Nächten im Februar 2024
Antwort von ma am 20. Feb. 2024
Your feedback is appreciated. We will address the issues you pointed out. Thank you for staying with us, hope to see you again.

6/10 – Okay

Debra

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024
Antwort von ma am 21. Feb. 2024
Your feedback is appreciated. . Thank you for staying with us, hope to see you again.

6/10 – Okay

Glyn

Very basic
The water was very hard. The surfaces in the room were dusty. The place was very run down. The walls were thin and patrons noisey until 2 AM.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von SAGE am 20. Feb. 2024
Your feedback is appreciated. We will address the issues you pointed out. Thank you for staying with us, hope to see you again.

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great lodging option!
Great room, great price, friendly staff, convenient parking, excellent location. All around would highly recommend!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von SAGE am 20. Feb. 2024
We appreciate your feedback. Thank you for staying with us. Looking forward to seeing you again on your next trip.

10/10 – Hervorragend

Christina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von SAGE am 19. Feb. 2024
Thank you for staying with us. Glad to know your stay with us was pleasant. Hope to see you again.

10/10 – Hervorragend

Christina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The gentleman at the desk was so kind and gracious. We always stay at this inn and always will.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von SAGE am 17. Feb. 2024
We are glad to know you had a pleasant stay with us, and we appreciate your feedback. Thank you for staying with us, hope to see you soon.

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Februar 2024
Antwort von ma am 15. Feb. 2024
We appreciate your feedback and are glad to know your stay with us was pleasant. Thank you for staying with us. Hope to see you again.

8/10 – Gut

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von ma am 15. Feb. 2024
We appreciate your feedback and are glad to know your stay with us was pleasant. Thank you for staying with us. Hope to see you again.

2/10 – Ungenügend

Stephen

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Seemed sketchy. We booked 2 nights -unrefundable. Stayed one fairly sleepless night. Nuff said
Aufenthalt von 2 Nächten im Februar 2024
Antwort von SAGE am 14. Feb. 2024
We appreciate your feedback and thank you for staying with us, however, we wish we knew why it seemed sketchy to you and did you talk to the front desk about whatever the problem could have raised during your stay?

8/10 – Gut

Jace

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Just the basics
No frills basic hotel room. Quiet comfortable and has the basic necessities. Hot shower, mini fridge and microwave. For ~$60 it's a good deal.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von SAGE am 11. Feb. 2024
We appreciate your feedback and are glad to know your stay with us was pleasant. Thank you for staying with us. Hope to see you again.

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von SAGE am 30. Jan. 2024
We appreciate your feedback, thank you for staying with us. Hope to see you again.

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great value for the money. Older motel being kept nice, Bed linens & mattress like new. Bath towels a little older and thin. Great location next to the lake.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von SAGE am 29. Jan. 2024
We appreciate your feedback and we are pleased to know that your stay with us was pleasant. Thank you for letting us know about towels we will address the issue. Thank you for staying with us. Hope to see you again on your next trip.

8/10 – Gut

bill

Gut: Personal & Service
Nice place , great savings
Aufenthalt von 7 Nächten im Januar 2024
Antwort von SAGE am 27. Jan. 2024
We appreciate your feedback, and we are glad to know your stay with us was pleasant. Thank you for staying with us. Hope to see you again.

6/10 – Okay

Jose De la

Geschäftlich gereist, Mit einer Gruppe gereist
Good place
Aufenthalt von 2 Nächten im Januar 2024
Antwort von ma am 25. Jan. 2024
We appreciate your feedback. Thank you for staying with us. Hope to see you again on your next trip.

2/10 – Ungenügend

Patricia

Aufenthalt von 2 Nächten im Januar 2024
Antwort von ma am 20. März 2024
We appreciate your feedback. Thank you for staying with us. Hope to see you again soon.

6/10 – Okay

Brian

Mit der Familie gereist
Good value
Room was comfortable for two people. It was close to the river and restaurants. We've stayed there twice now, so the value is good.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von SAGE am 17. Jan. 2024
We appreciate your feedback. Thank you for staying with us. Hope to see you again on your next trip.

8/10 – Gut

Antoon, Red Deer County

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
It was busy and noisy on a Friday night
Aufenthalt von 1 Nacht im Januar 2024
Antwort von SAGE am 16. Jan. 2024
We appreciate your feedback. And very sorry for any inconvenience you had to face during your stay, however, yes it does get busy, and there are many late check-ins so very sorry again. Hope to see you again.

8/10 – Gut

Derek

Aufenthalt von 1 Nacht im Januar 2024
Antwort von SAGE am 13. Jan. 2024
Thank you for staying with us, hope to see you again.

2/10 – Ungenügend

HiPPer

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Ausstattung
When I went to the reception to check in, the worker asked me for my ID and bank card, at that moment it seemed to me that he didn’t know that I bought a room through Expedia, so I asked, the man didn’t even listen to me and told me to get out of here and that he is canceling reservations. The tone of his voice was very rude and arrogant, he asked me what country I was from, and when I answered, he hinted that I should go back there. Finally, when he finally bothered to explain the situation to me, he told me never to return to this hotel again. As a result, I was insulted, the receptionist did not show any hospitality.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von SAGE am 13. Jan. 2024
Let me begin by saying sorry for the misunderstanding or miscommunication you had due to your language barrier, however, he was well aware of the room being paid online to Expedia the card he had requested was for incidental which is required anywhere you are checking in. According to the video clip that includes audio it seemed that you were refusing to provide any debit/credit or cash for incidental deposit to check in, to check into the room you are required to debit/credit card or cash deposit. However, it was clear that you had 2 extra unclaimed guests and you didn't want to get charged for them which is why you took half an hour arguing and not wanting to give any form of deposit. Your reservation was for 4 guests in the room with 2 queen beds where it was 6 adults stayed in 2 queen beds and you know your rate would have been different if you had claimed all 6 adults. And very sorry again if you feel insulted by the receptionist.

2/10 – Ungenügend

Michael E

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
No light in the bathroom, toilet lid was broken, vanity was tiled tiles were cracked broken and missing, the room smelled, pillows were old and flat, a continental breakfast was advertised but no area was set up. Building and grounds are run down the room was dingy and not at all like the photos provided.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von SAGE am 31. Jan. 2024
We are sorry to hear that your stay with us was unpleasant, however, you were checked into room #151 which is one of our updated rooms so not sure how there were cracked broken, and missing tiles at the vanity, and you stayed for 3 nights so if there was no light in the bathroom you should have informed the front desk they would have taken care of the problem. Also, I am not sure where you see the advertising for breakfast because even on the Expedia site we are not advertising for breakfast. again very sorry for the inconvenience you may have faced during your stay we will address the issues. Thank you for staying with us and hope to see you again.

8/10 – Gut

Sergio

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location
Aufenthalt von 1 Nacht im Januar 2024
Antwort von SAGE am 13. Jan. 2024
We appreciate your feedback, thank you for staying with us. Hope to see you again.