Außenbereich

Bewertungen von White Exclusive Suite & Villas

5 out of 5
White Exclusive Suite & Villas
Rua Rocha Quebrada, 10, Lagoa

Bewertungen

9,8

Außergewöhnlich

93 von insgesamt 105 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
8 von insgesamt 105 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 105 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 105 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 105 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

10/10

Sauberkeit

9,8/10

Personal & Service

9,6/10

Ausstattung

9,8/10

Zustand der Unterkunft

9,6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Ina

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Nuno Oliveira am 30. Jan. 2024
Dear M. Ina,We hope this message finds you well and that you had an amazing time at São Miguel island. We regret that we were not able to provide you with the quality of service you expected during your stay. We strive for flawless service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. Your feedback will help us to continue improving our training processes, and we hope you will return to stay with us to experience the results of our upcoming renovation and service improvements.Kind regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von João Almeida- Guest Relations Manager am 13. Okt. 2019
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfation is ours also. Thank you very much and we hope to one day see you again as our guests.

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage am Meer, das ganze Ambiente, der Hotelservice, das spezielle Frühstück, alles super und einzigartig. Nur 10 Zimmer, daher sehr entspannende Atmosphäre, sehr ideal für Ehepaare.
Aufenthalt von 3 Nächten im April 2019
Antwort von João Almeida- Guest Relations Manager am 12. Juni 2019
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfation is ours also. Thank you very much and we hope to one day see you again as our guests.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im November 2018
Antwort von João Almeida- Guest Relations Manager am 28. Nov. 2018
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfation is ours also. Thank you very much and we hope to one day see you again as our guests.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Oktober 2018
Antwort von João Almeida- Guest Relations Manager am 18. Okt. 2018
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfation is ours also. Thank you very much and we hope to one day see you again as our guests.

10/10 – Hervorragend

Gerhard, Mainz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes Hotel, Service sehr gut
Alles top, Auto erforderlich, sehr günstige Lage, ziemlich in der Mitte der Insel
Aufenthalt von 7 Nächten im April 2018
Antwort von João Almeida- Guest Relations Manager am 28. Apr. 2018
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfation is ours also. Thank you very much and we hope to one day see you again as our guests.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel mit traumhaftem Ausblick. Liebevolles Frühstück und sehr freundliches Personal
Aufenthalt von 3 Nächten im Februar 2018
Antwort von João Almeida am 4. März 2018
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

4/10 – Schlecht

Tina, Vienna

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
take care of your wallet
It’s a pity, but my very good impression was destroyed by the airport transfer of the hotel. I called them the day before my arrival, because my flight was very late - landing at 11:20 p. m. They told me: no problem, we will pick you up for the price of 35€. It functioned good. The day after, I asked at the reception how could I get to the airport to rent a car? The answer was: that’s no problem, you just get a taxi, it costs about 15€. Then I thought, it could be a bad joke, that their transfer costs 35€. No, it was not. They really wanted this price, because it was a “private service”! They also missed to tell me, that the rent a car offices at the airport always wait for the late passengers, even if the flight comes after the closing hours. So my holiday got at the end more expensive, thanks to the very “friendly” and always laughing people of the hotel, or may be because of the orders, they get from their boss? One more warning: if you want to get a glas of tapwater in the restaurant, it will cost you 3€. Don’t expect you can swim in the ocean or in a some kind of a pool in the surroundings - the pool of the hotel is about 5m2 and there is no possibility to get to the ocean for the next kilometers.
Aufenthalt von 4 Nächten im Januar 2018
Antwort von João Almeida- Guest Relations am 14. März 2018
Thank you very much for your message. It is important for us to know when things do not go as they are supposed to so we can always improve. I think the only problem was some lack of communication. After some inquiries I can only apologize since our purpose is always to guarantee a service of excellence and that in your case did not happen. Without identifying real problems we assume that we have to improve our communication skills in order to ensure that misunderstandings such as these do not happen again. Best regards

8/10 – Gut

Ami

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff and the hotel were great. However being an adult only property, we were woken up by a baby and had to have breakfast with a family was not the quiet morning I was looking forward to. The staff explained its because the sister property was closed. This felt like their upgrade was my downgrade for what I paid for.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Nuno Oliveira - Sales & Marketing Manager am 11. März 2024
Dear M. Ami,We hope this message finds you well!Thank you for taking the time to share your feedback regarding your recent stay at our WHITE. We genuinely appreciate your input as it helps us improve and provide a better experience for all our guests.Firstly, please accept our sincere apologies for any inconvenience or discomfort you may have experienced during your stay. We understand that our adults-only policy is a crucial aspect of our guests' expectations and we deeply regret any deviation from that standard.Upon receiving your feedback, unfortunately, there was one booking that had to be moved from our sister property, and we sincerely apologize for this lapse in our usual standards. Once again, we apologize for any inconvenience you experienced and appreciate your understanding.Kind regards,

10/10 – Hervorragend

Denise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A delightful hotel with wonderful staff, rooms, food, and incredible views. The magical sounds of the ocean crashing into the shore were the perfect lullaby. Sao Miguel is amazing and the people of the island are lovely. We came tired but left relaxed and energized. The entire staff at White Hotel was super friendly, welcoming, and made our stay memorable. Cannot recommend this hotel enough!
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Nuno Oliveira - Sales & Marketing Manager am 26. Feb. 2024
Dear M. Denise,We hope this message finds you well!We thank you for your preference in choosing WHITE for your stay in São Miguel, as we are delighted to hear that you had a positive experience with us.We look forward welcoming you again soon.Kind regards.

10/10 – Hervorragend

Debra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent service. Delicious breakfast. Beautiful view.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nuno Oliveira - Sales & Marketing Manager am 26. Feb. 2024
Dear M. Debra,We hope this message finds you well!We thank you for your preference in choosing WHITE for your stay in São Miguel, as we are delighted to hear that you had a positive experience with us.We look forward welcoming you again soon.Kind regards.

10/10 – Hervorragend

Marcus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From start to finish we loved our stay at the White Exclusive Villas. Sara welcomed us excellently, we felt immediately relaxed yet amongst nature. The breakfast was outstanding, we also had an evening meal there and we loved the food. When we come back to the Azores, we will stay here.
Antwort von Nuno Oliveira - Sales & Marketing Manager am 26. Feb. 2024
Dear M. Marcus,We hope this message finds you well!We thank you for your preference in choosing WHITE for your stay in São Miguel, as we are delighted to hear that you had a positive experience with us.We look forward welcoming you again soon.Kind regards.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A place that lives up to its positive reviews!
I stayed here for a solo trip, and I was extremely pleased. The hotel rooms have been recently renovated and are spacious and aesthetically pleasing. My hotel room was cleaned thoroughly everyday. My room (including most - if not all) opened out onto the deck overlooking the sea. Breakfast was included with a nice selection. Staff were friendly and super helpful every step of the way. Some nice additional touches include: 1) A cell phone was provided with my room to use during my visit. Daily suggested trip itineraries were texted to the phone. 2) Grey towels were provided for use at the hot springs. 3) Breakfast was packed for my early morning flight. I definitely recommend staying here! The capital is only a 15 min taxi ride away.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Nuno Oliveira am 9. Jan. 2024
Dear guest, We hope this message finds you well! All the Team is pleased to read your words and suggestions, as the comments of our guests allow us to continuously improve the service fulfilling your expectations and therefore, your experience. We are delighted to read you’ve had a positive experience with us.On behalf of the whole Team thank you once again for your time and preference. We truly hope to welcome you back at São Miguel in the near future.Kind regards,

10/10 – Hervorragend

Matthew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely beautiful property. Amazing customer service. They cater to your every need. I have never felt more relaxed. We will definitely be back.
Aufenthalt von 5 Nächten im November 2023
Antwort von Andre Branco am 20. Nov. 2023
Dear Mr. Matthew,I trust this message finds you in good health.Our dedicated team puts in tremendous effort daily to ensure that our guests have remarkable stays. We are delighted to learn that your overall experience was satisfactory. Your positive feedback is greatly appreciated, and we will continually strive to improve our service.On behalf of the entire team, I extend our sincere thanks for your time and for choosing us.We genuinely hope to have the pleasure of welcoming you back to São Miguel in the near future.Kind regards,André BrancoSales Executive

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful
What a fabulous experience! Staff, accommodations, restaurant - all excellent. Hope to go back someday…
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Leonor Manaças | Reservations Coordinator am 26. Okt. 2023
Dear Mrs. Jennifer,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Hervorragend

Matthew

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
One of the best hotels I have ever stayed at! Staff is amazing.
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Leonor Manaças | Reservations Coordinator am 26. Okt. 2023
Dear Mr. Matthew,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Leonor Manaças | Reservations Coordinator am 19. Okt. 2023
Dear Mr. Richard,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

8/10 – Gut

Leila, RICHMOND HILL

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The view of the property was breathtaking . Staff were very friendly . Quality of breakfast was good but very careful with the serving portions. We were staying at junior suite , room was very small and very inconvenient, the side tables were a block , no drawer . Bathroom too tight , generally I didn’t like the design of the room ,
Aufenthalt von 2 Nächten im September 2023
Antwort von Leonor Manaças | Reservations Coordinator am 19. Okt. 2023
Dear Mrs. Leila,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Hervorragend

Sonya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Serene retreat in beautiful setting
Amazing experience. From the unbelievable setting, to the gorgeous property and incredible food, it was the stay of a lifetime. Lovely staff and serene setting made for the perfect retreat to come back to after a busy day of sightseeing. Loved all of the extra touches like the welcome tea and evening sleeping rituals.
Welcome tea
Evening tea
Vegetable Wellington
Shrimp and squid hotdog
Aufenthalt von 2 Nächten im September 2023
Antwort von Leonor Manaças | Reservations Coordinator am 4. Okt. 2023
Dear Mrs. Sonya,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Dear Mrs. Sonya,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Hervorragend

Sibel

Aufenthalt von 2 Nächten im September 2023
Antwort von Leonor Manaças | Reservations Coordinator am 19. Okt. 2023
Dear Sibel,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Hervorragend

Lesley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
What a place! One of my favourite hotels I have ever stayed at! The staff were amazing. Food was delicious. Will be back again!!
Aufenthalt von 2 Nächten im September 2023
Antwort von Leonor Manaças Reservations Coordinator am 28. Sept. 2023
Dear Mrs. Lesley,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.I remain at your entire disposal to any additional question.Best regards,Leonor Manaças Reservations Coordinator

10/10 – Hervorragend

Amy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a wonderful time at White. It was a perfect place to relax by the pool while looking at and listening to the ocean. The staff were very attentive. The food was delicious and the massages were excellent. I highly recommend
Aufenthalt von 2 Nächten im August 2023
Antwort von Nuno Oliveira - Sales & Marketing Manager am 14. Sept. 2023
Dear M. Amy,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.Kind regards,

6/10 – Okay

Natale

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Nice view but expensive.
Aufenthalt von 3 Nächten im August 2023
Antwort von Nuno Oliveira - Sales & Marketing Manager am 14. Sept. 2023
Dear M. Amy,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, We are delighted to read you’ve had a positive experience with us and we have taken note of the improvement points shared. Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.Kind regards,

10/10 – Hervorragend

Toni

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Juli 2023
Antwort von André Branco am 9. Aug. 2023
Dear Toni,Thank you for sharing your experience at Santa Bárbara Eco-Beach Resort. We're thrilled to hear that you enjoyed your stay! We hope to welcome you back soon!

10/10 – Hervorragend

Neldinne, Rancho Cucamonga

Aufenthalt von 1 Nacht im April 2023
Antwort von Leonor Manaças | Reservations Coordinator am 20. Juli 2023
Dear Neldinne,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.I remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Hervorragend

Sylvia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Februar 2023
Antwort von Leonor Manaças | Reservations Coordinator am 20. Juli 2023
Dear Sylvia,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spectacular Stay!
What a beautiful stay in a magical place. Sandra at the front desk was so warm, welcoming and friendly. She helped us book last minute couples massage which was out of this world on their sea-view platform. Breakfast was spectacular and the rooms were beautiful and large.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Leonor Manaças | Reservations Coordinator am 20. Juli 2023
Dear Daniel,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Hervorragend

Jaime

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful accommodations. Friendly staff. Fantastic food and service.
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Leonor Manaças | Reservations Coordinator am 20. Juli 2023
Dear Jaime,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Hervorragend

Shelby

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
If you’re looking for somewhere to stay in Sao Miguel, stop looking and book this property. I cannot say enough good things about it. From the first moment we got there, the customer service is unmatched. The food was delicious, breakfast is included and was our favorite part of the day. Room was clean, comfortable, and included everything we could possibly need. Staff was extremely friendly and helped us plan where we should go during the day. We stayed a week and it was hard to leave this beautiful property! We went in the winter (January), so the weather wasn’t ideal but they have space heaters on the patios/heat the pool etc to make it more comfortable. We will be back!
Antwort von Leonor Manaças | Reservations Coordinator am 20. Juli 2023
Dear Shelby,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Hervorragend

Rebecca

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff at White went above and beyond - they were always incredibly helpful and friendly. The food was delicious! I can't wait to go back.
Antwort von Leonor Manaças | Reservations Coordinator am 20. Juli 2023
Dear Rebecca,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 – Hervorragend

Ragan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2022

10/10 – Hervorragend

Franciscus

Aufenthalt von 3 Nächten im September 2022

10/10 – Hervorragend

Maria

Aufenthalt von 1 Nacht im September 2022
Antwort von Nuno Oliveira - Sales & Marketing Manager am 6. Nov. 2023
Dear M. Maria,We hope this message finds you well!All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.We are delighted to read you’ve had a positive experience with us.On behalf of the whole Team thank you once again for your time and preference.We truly hope to welcome you back at São Miguel in the near futureKind regards,

10/10 – Hervorragend

Maria

Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Joselle, Brampton

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is truly one of a kind. Stayed 8 nights and it wasn’t enough. There are only 10 rooms so felt quite exclusive. We stayed in the villa and it’s definitely our top 3 resort stays and we travelled a lot. The ambiance of the place should be 10 stars. The great service started before we arrived. The manager João and receptionist Heloise were exemplary and made sure we had the welcome we desired. We were always happy to see Heloise beautiful and welcoming smile. Joao was always around checking in to ensure you were having a memorable stay. Marlene, Flavia, Andre were servers who helped in making our stay memorable. You get my point. The staff is amazing. There is a lovely lady at front desk wears glasses (can’t recall her name) loved her as well. This hotel is wasaaaaaaay more exclusive, ideal and beautifully appointed that you can imagine. The photos do not do it justice. You will not be disappointed.
Aufenthalt von 8 Nächten im September 2022

10/10 – Hervorragend

Stephanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed here for 2 days at the end of our trip and it was fantastic. Very relaxing, excellent service and excellent food. We would definitely return.
Aufenthalt von 3 Nächten im August 2022

10/10 – Hervorragend

Colleen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms and grounds are beautiful and relaxing. The pool and the view are gorgeous. The staff was over-the-top gracious. Loved it here.
Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Stephanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing! Beautiful views. Much more beautiful in person. Top quality service. Delicious food! Will definitely be back.
Aufenthalt von 2 Nächten im Juli 2022

10/10 – Hervorragend

Lee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was wonderful all around. The staff ( Joao, Sandra, Flavia) were so accommodating and friendly. Rooms were spotless and well kept. Highly recommend ❤️
Aufenthalt von 8 Nächten im Mai 2022
Antwort von João Almeida- Guest Relations am 11. Juni 2022
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Hervorragend

Søren Høgsberg

Aufenthalt von 6 Nächten im Mai 2022
Antwort von João Almeida- Guest Relations am 4. Juni 2022
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great customer service and location
Excellent stay. The staff is wonderful, the food is delicious and the rooms are comfortable and clean. The view cannot be beat. Impeccable customer service.
Aufenthalt von 6 Nächten im Dezember 2021
Antwort von João Almeida- Guest Relations am 20. Dez. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing stay, the most beautiful views, the yummiest breakfast, and the kindest customer service. Loved everything about this stay!! Will definitely return! Worth the money :)
Aufenthalt von 2 Nächten im November 2021
Antwort von João Almeida- Guest Relations am 29. Nov. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

8/10 – Gut

Aaron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
White was a great place to end our honeymoon. A relaxing view and sunset each night was the highlight of the trip.
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von João Almeida- Guest Relations am 29. Okt. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Hervorragend

Claudia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Simply the best.
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von João Almeida- Guest Relations am 29. Okt. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Hervorragend

Meiling

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a fantastic view from our room! We loved our stay and everyone was so friendly and helpful. I only wish we had better weather to enjoy all the amenities. We would stay again!
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von João Almeida- Guest Relations am 20. Okt. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful views, helpful staff, amazing place
Stayed here for six days for our honeymoon and absolutely loved the island and the hotel. The staff were all friendly and extremely helpful with suggestions for things to do and restaurants. Our room (ocean suite) was lovely and so comfortable. We ate dinner at the hotel restaurant once and highly recommend it. Overall, it was an amazing stay!
Aufenthalt von 6 Nächten im Oktober 2021
Antwort von João Almeida- Gest Relations am 20. Okt. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you v and we hope to one day see you again as our guests.

10/10 – Hervorragend

wayne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Relaxing place to be! Staff was amazing!
Aufenthalt von 2 Nächten im September 2021
Antwort von João Almeida- Guest Relations am 6. Okt. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you very much and we hope to one day see you again as our guests.

6/10 – Okay

Yi

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Le prix fort non justifié, service limite.
Bon emplacement, mais pas assez de prestation pour un hôtel de luxe. Peu d'intimité...la suite unique 3 est à éviter, la cuisine juste à côté, l'odeur de cuisine en permanence, et les autres clients de hôtel passent leur journées devant notre chambre.
Aufenthalt von 4 Nächten im August 2021

10/10 – Hervorragend

Steve

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Outstanding in every respect
Restaurant is amazing - fabulous flavours. Staff super friendly. Infinity pool, and fire pit superb. Best hotel experience in many, many years. Thank you to all the staff at White
Aufenthalt von 3 Nächten im Juli 2021
Antwort von João Almeida- Guest Relations am 29. Okt. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing view! Quite. The stuff went above and beyond to meet our food restrictions.
Aufenthalt von 1 Nacht im Juli 2021
Antwort von João Almeida- Guest Relations am 29. Okt. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.