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Bewertungen von Days Inn & Suites by Wyndham Lafayette IN

2 out of 5
Days Inn & Suites by Wyndham Lafayette IN
151 Frontage Road, Lafayette, IN

Bewertungen

5,4
145 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
171 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
178 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
219 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
290 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,2/10

Sauberkeit

6,6/10

Personal & Service

5,0/10

Ausstattung

4,8/10

Zustand der Unterkunft

5,4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Helen

Mit Haustieren gereist, Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Remodel hasnt helped. Doors dont shut properly, bathroom toilet runs all the time, bathroom door has huge hole and base torn up, paint stains in carpet, horrible smell in hallway. Staff very rude and unfriendly.
Aufenthalt von 3 Nächten im Mai 2024

4/10 – Schlecht

Eunice

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Their rooms are neatly painted and well organized but all their towels, blankets, pillows covers had turned completely brown from white although they were washed. These are not very expensive stuffs so I wonder why.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manager am 23. Mai 2024
Hello Eunice, We appreciate your feedback and will share your comments with our housekeeping team for their review. Guest satisfaction is a top priority for us, and we strive to address all concerns promptly.

2/10 – Ungenügend

Helen

Mit Haustieren gereist, Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First and last time staying since their "remodel". Hallway had a rank awful odor, door doesnt fit so had to shove open and close, bathroom toilet runs all the time, bathroom door looks lkke it was retrieved from trash as it was completely pbroken, paint footsteps everywhere and hotel's pet policy is not accirate or hknest. Was double charged at desk for pets was told new policy even though states other on website, then watched desk clerk pocket the money and no receipt for it given. . They should sue the peolem who did the remodel as it definitely is not improvement.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 22. Mai 2024
Hello Helen, We appreciate your feedback and apologize for any inconveniences you experienced. Our team will look into the issues mentioned to ensure our guests' comfort in the future. If you have any further concerns, please contact our management directly for assistance with resolving them effectively.

2/10 – Ungenügend

Heberto

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Sucio , muy viejo todo descuidado y mal oliente, la nevera miy sucia por dentro no se puede usar
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 22. Mai 2024
Hello Heberto, We regret to hear about your experience and appreciate your feedback. We strive to maintain our facilities to high standards and will address this matter with our team. Please feel free to contact our management team to discuss your concerns further.

4/10 – Schlecht

Lucia

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The smell on the premises was terrible
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello Lucia, We regret to hear about your experience and appreciate your feedback. We take all comments seriously and will address this matter promptly to ensure the satisfaction of our future guests. Thank you for bringing this to our attention.

2/10 – Ungenügend

supraja

Room is stinky, towels weren’t white.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello supraja, We regret to hear about the issues you encountered during your stay. We value your feedback and will address your concerns with the team for improvements. Thank you for bringing this to our attention.

6/10 – Okay

matthew

Mit Haustieren gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The lobby smelled of marijuana when we checked in Friday. Our room was ok but even after 11pm guests were running in the hallways above us.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 13. Mai 2024
Hello matthew, We apologize for any inconvenience you experienced during your stay. Our team strives to provide a comfortable environment for all our guests. For any future concerns, we recommend reaching out to our management team directly for immediate assistance.

10/10 – Hervorragend

Elizabeth

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 24. Mai 2024
Hello Elizabeth,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another enjoyable stay.

2/10 – Ungenügend

Dennis

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only positive were that the towels and bed sheets were clean. The Building was run-down. The carpet was worn through in places. Cigarette burns on the sink (designated as a no-smoking room). Doors were falling of cabinets. The large repaired hole in the tub. The people running cared not a bit about their customers nor how it was maintained. There was significant dust on the computers at the front desk. The clerk was non inviting and preferred to watch stuff on his cell phone. The breakfast area was small with very little there for breakfast. Any area that was re-painted was done sloppily. The fan in bath didn't work and the heat lamp was gone. I am never staying at a Days Inn again and Wyndam is a horrible hotel chain.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 1. Mai 2024
Hello Dennis, We are sorry to hear about the challenges you faced during your stay. Your feedback is valuable to us as we continuously strive to improve our services and facilities. We encourage guests to reach out to our management team directly to address any concerns or suggestions they may have. We appreciate your comments and will share them with the appropriate departments for review and improvement.

8/10 – Gut

Kyianna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Theres nothing to say in this area
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 26. Apr. 2024
Hello Kyianna,We appreciate you taking the time to share your feedback with us. We encourage all guests to reach out directly to our management team with any concerns or suggestions for improvement. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

4/10 – Schlecht

Sarah

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 17. Mai 2024
Hello Sarah, We appreciate you choosing to stay with us and hope you had a pleasant visit. If you have any concerns or suggestions, please don't hesitate to contact us directly so we can address them promptly. We value your feedback and strive to continually improve our services for all our guests.

10/10 – Hervorragend

Darlime

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This time around I was amazed with the service A
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 23. Apr. 2024
Hello Darlime,We are delighted to hear that you were amazed by the service during your recent stay. Our team always strives to provide exceptional service to all our guests. If you have any further feedback or would like to share more about your experience, please do not hesitate to contact us.

2/10 – Ungenügend

Julia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property should not even be open . Remodeling is going on and nothing in this hotel is clean. Shower head filthy, shower curtain filthy, outdated and the whole hotel is covered in dust. No breakfast to speak of. No worth the price we paid.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 16. Apr. 2024
Hello Julia, We're sorry to hear about your experience. Guest feedback is valuable for us to improve our services. For any further assistance or feedback, please feel free to reach out directly to our management team.

6/10 – Okay

Brian

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Upon arrival, the entire lobby was very haphazard. Ok..fine. get to the room, toilet paper holder hanging loosely from wall. The light switches were random as what turned on what. The bed didn't seem clean, just made. No extra blanket or pillow for the sofa sleeper, had to ask for a blanket, to which they went into a room with piles of boxes and construction items to get one. Was dusty and had to shake it out. The whole place is seemingly under construction, there are no amenities.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Brian, We apologize for any inconveniences you encountered during your stay. Guest feedback is valuable, we'll address the room concerns with our team. Our aim is to provide a comfortable stay for our guests. Thank you for bringing these matters to our attention, we will work on improving our services and facilities.

2/10 – Ungenügend

Darlime

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
First of this is my third time here and all 3 times it’s dirty but last night was the worst. The sheets was dirty and wet, bugs was bitting me, and the room just falling apart. Told the staff they didn’t seem to be surprised. I had no sleep because the people next door was fight someone tried to open my door. I was alone in the room and scared. I would not recommend this place to no one
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Darlime, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

10/10 – Hervorragend

Vallery

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Peace and quiet
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 7. Apr. 2024
Hello Vallery,We're delighted to hear you enjoyed the peaceful atmosphere during your stay. Our team strives to create a relaxing environment for all our guests to unwind and recharge. Hope you get to visit us again in your future travels.

10/10 – Hervorragend

Desmond

Gut: Sauberkeit
Peaceful
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 24. März 2024
Hello Desmond,We are pleased to hear you found our hotel to be peaceful during your stay. Our team strives to create a tranquil environment for all our guests to enjoy. Should you have any more feedback or if there is anything else we can assist you with, please do not hesitate to contact us.

2/10 – Ungenügend

Kelly

Mit der Familie gereist
We left it was so dirty and smelled horrible.
Antwort von Manager am 14. März 2024
Hello Kelly, We apologize for the inconvenience and appreciate your feedback. Your concerns have been noted and will be addressed accordingly to ensure a better experience for our future guests. Thank you for bringing this to our attention.

10/10 – Hervorragend

Dario, Costa Mesa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
👍
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 15. März 2024
Hello Dario,Thank you for sharing your feedback with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 – Ungenügend

Donald

I ended up leaving because of the conditions of the room. Mold in bathroom floors nasty. I have pictures they told me I would have to get a refund from you guys because was booked through you guys
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 13. März 2024
Hello Donald, We're disappointed to hear about the concerns you've raised regarding the room conditions. For any concerns related to refunds, we would kindly recommend reaching out to your booking agent directly for further assistance. We appreciate your feedback and will address the issues internally for improvement.

4/10 – Schlecht

Kelly

Mit der Familie gereist
It was filthy and the smell was horrible. We left and stayed elsewhere.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 9. März 2024
Hello Kelly,We regret to hear of your experience and encourage you to reach out to management to further discuss your concerns. Your feedback is valuable in helping us improve our services for all future guests.

10/10 – Hervorragend

Helen

Aufenthalt von 8 Nächten im Februar 2024
Antwort von Manager am 31. März 2024
Hello Helen,We're thrilled to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon.

10/10 – Hervorragend

Jacqueline

Gut: Ausstattung und Zustand der Unterkunft
There was a lot of construction in the building . The construction men talked and laughed in the hall all night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 7. März 2024
Hello Jacqueline,We apologize for any inconvenience caused by the construction noise during your stay. Your feedback will be shared with the appropriate team for further review and improvement. We strive to provide a peaceful environment for all our guests and regret if we fell short on this occasion.

2/10 – Ungenügend

Ignacio

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The pictures don't show the reality of the condition of this hotel is old, smells bad really dirty also walls and bathrooms are horrible like that place was abandoned for years and someone just opened fur business w/ out do anything to improve..the worst place I ever pay for stay looks like you are in as nother country not USA more like country in war situation
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 2. März 2024
Hello Ignacio,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Rest assured, we take all guest comments seriously and will share your concerns with the team for further review. Our aim is to continually improve our guests' experience. We thank you for bringing these issues to our attention.

2/10 – Ungenügend

Grace

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dirty lobby. Bedding smell and room not clean Blow dryer not afixed to the wall the toilet paper dipenser haging of a broken wall, ice bucket dirty ,......
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 28. Feb. 2024
Hello Grace, We appreciate your feedback and apologize for any inconvenience caused during your stay. Your comments have been noted, and we encourage you to reach out to our management team for further assistance in addressing your concerns. We strive to continually improve our guests' experiences and hope to welcome you back in the future.

2/10 – Ungenügend

william

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property not maintained. Dirty rooms and bedding.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 28. Feb. 2024
Hello william, We appreciate your feedback and apologize for any inconvenience caused during your stay. We encourage guests to contact our management directly for any concerns to ensure they are promptly addressed and resolved.

10/10 – Hervorragend

Andrea

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was okay.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Andrea,We appreciate your feedback and will take it into consideration for future improvements to better serve our guests. Thank you for staying with us.

8/10 – Gut

John

Mit einer Gruppe gereist
Gut: Sauberkeit und Komfort des Zimmers
Great job!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello John,Thank you for taking the time to share your feedback with us. We appreciate your kind words and are delighted to hear that you had a great experience during your stay. If you have any more comments or suggestions, please feel free to reach out to us - we value your input.

6/10 – Okay

Brenda

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 19. Feb. 2024
Hello Brenda, We appreciate you staying with us. If there's any specific feedback you'd like to share about your recent stay, please don't hesitate to contact us directly. We value your input and strive to make improvements.

4/10 – Schlecht

Ivan

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Manager am 19. Feb. 2024
Hello Ivan, We're sorry to hear your stay fell short of expectations. Please feel free to contact us directly with any further details so we can address your concerns and improve for the future.

4/10 – Schlecht

david

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We have stayed in Days Inn before and this is the worst Days Inn! The toilet paper holder and the hair dryer holder came off the wall. The cabinet door in the kitchenette area too fell the moment I opened it. Breakfast food was so bad, except for granola bars. We were thankful that we only stayed a night.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 13. Feb. 2024
Hello david, Thank you for choosing Days Inn for your recent stay. We apologize for the inconvenience you experienced with the toilet paper holder, hair dryer holder, and cabinet door. We appreciate your feedback and will address these maintenance issues promptly. We apologize if the breakfast did not meet your expectations, but we're glad you enjoyed the granola bars. We hope you will give us another chance to provide you with a better experience in the future.

8/10 – Gut

Efrem

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 13. Feb. 2024
Hello Efrem, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 – Hervorragend

Cierra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 13. Feb. 2024
Hello Cierra,We appreciate your feedback and are glad to hear that you had a positive experience during your stay with us. Thank you for choosing our hotel and if there's anything else we can assist you with, please feel free to contact us.

2/10 – Ungenügend

Michael

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Don’t expect much
Room was mid at best. Toilet seat attached by one bolt. Bathroom fan sounded like a helicopter, and a hair in the bathtub. Just not kept up very well
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 9. Feb. 2024
Hello Michael, We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will address these issues with our maintenance team. We strive to provide a comfortable and well-maintained environment for our guests. Thank you for bringing this to our attention.

8/10 – Gut

Elia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente en el servicio
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 8. Feb. 2024
Hello Elia,Gracias por compartir su experiencia aquí con nosotros. Nos alegra saber que nuestro equipo le brindó un servicio excelente durante su estadía. Su satisfacción es nuestra máxima prioridad y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.

10/10 – Hervorragend

Thomas

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Manager am 2. Feb. 2024
Hello Thomas,We are delighted to hear that you had a wonderful experience during your stay with us! It was a pleasure having you as our guest, and we truly appreciate your positive rating. We hope to welcome you back again in the future for another exceptional stay.

10/10 – Hervorragend

Tevin

It’s a Good stay
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Manager am 1. Feb. 2024
Hello Tevin,Thank you for choosing our hotel for your recent stay. We are happy to hear that you had a good experience with us. We appreciate your feedback and hope to welcome you back in the future.

10/10 – Hervorragend

Elia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo muy limpio y seguro
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Manager am 1. Feb. 2024
Hello Elia,Apreciamos su comentario sobre la limpieza y la seguridad de nuestro hotel. Nos enorgullece brindar un ambiente limpio y seguro para nuestros huéspedes. Esperamos tener la oportunidad de servirle nuevamente en el futuro.

8/10 – Gut

Roderick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was one of the better days inni have stayed at in awhile
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 1. Feb. 2024
Hello Roderick,Thank you for choosing to stay at our property. We are pleased to hear that you had a positive experience during your recent stay with us. Our team values your feedback and we strive to provide excellent service to all our guests. We hope to welcome you back again in the future.

8/10 – Gut

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 31. Jan. 2024
Hello James,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are thrilled to hear that you had a great experience. Should you have any additional feedback or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

10/10 – Hervorragend

Jorge Luis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Monto bene
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 28. Jan. 2024
Hello Jorge Luis,Thank you for your feedback! We appreciate you taking the time to share your experience with us. If you have any further concerns or suggestions, please feel free to reach out to our management team directly. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Elia

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Manager am 22. März 2024
Hello Elia,We are thrilled to hear that you had a wonderful stay with us! Should you have any additional feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

6/10 – Okay

Khalif

Geschäftlich gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Manager am 25. Jan. 2024
Hello Khalif, We appreciate your recent stay at our hotel. If there is anything specific you would like to share about your experience, please don't hesitate to reach out to us directly. We value your feedback and would love to have the opportunity to address any concerns you may have had.

2/10 – Ungenügend

Zaria

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Days inn
Dirty.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 25. Jan. 2024
Hello Zaria, We strive to provide a clean and comfortable environment for our guests. We apologize if we did not meet your expectations in this regard. We appreciate your feedback and will share it with our housekeeping team for improvement.

4/10 – Schlecht

Kimberly

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Their bathrooms are awful, hall way carpet had not been vacuumed in days. The pnly good thing was the bed.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 17. Jan. 2024
Hello Kimberly, Thank you for sharing your feedback with us. We apologize if the condition of the bathrooms and hallway fell short of your expectations. We appreciate your compliments regarding the comfortable beds and will ensure to address the areas for improvement. We value your input and hope to have the opportunity to serve you better in the future.

10/10 – Hervorragend

Nicole

Mit dem Partner gereist
Gut: Ausstattung
Everything
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 16. Jan. 2024
Hello Nicole,Thank you for taking the time to share your feedback with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

2/10 – Ungenügend

Kyle

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 14. Jan. 2024
Hello Kyle,We are sorry to hear that you had a disappointing experience during your stay at our hotel. We would appreciate it if you could reach out to us directly with any specific feedback you may have, so that we can address your concerns and work towards improving our service. Thank you for bringing this to our attention.

4/10 – Schlecht

Bre

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gross
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 12. Jan. 2024
Hello Bre, Thank you for sharing your feedback with us. We regret to hear that you found your experience at our hotel to be unsatisfactory. We value each guest's opinion and take your concerns seriously. We would appreciate the opportunity to learn more about your specific grievances, so please feel free to contact our management team directly at your convenience.

4/10 – Schlecht

Anthony

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Very Run down
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 10. Jan. 2024
Hello Anthony, We apologize that your experience at our hotel did not meet your expectations. We value your feedback and invite you to reach out to our hotel directly to discuss any issues you may have encountered. We appreciate your understanding and hope to have the opportunity to improve your impression of us in the future.

2/10 – Ungenügend

Ram

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Very poor maintenance of hotel
The hotel has minimal amenities and the breakfast bar was minimal with not even paper cups and bowls for cereals. My room smelled of a strong acrid smell of cigars of something else all night and I couldn’t sleep both days.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Manager am 10. Jan. 2024
Hello Ram, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We appreciate your comments regarding the amenities and breakfast bar, and we will take this into consideration for future improvements. Regarding the smell in your room, we cleanse our rooms regularly with non-smoking policies in place. We encourage you to contact our management team directly to discuss your concerns in further detail and to find a suitable resolution.