Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
297 von insgesamt 736 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
297
132 von insgesamt 736 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
132
105 von insgesamt 736 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
105
97 von insgesamt 736 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
97
105 von insgesamt 736 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
105
7,4/10
Sauberkeit
8,0/10
Personal & Service
8,2/10
Ausstattung
7,2/10
Zustand der Unterkunft
7,2/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
HÉCTOR GUILLERMO
Mit der Familie gereist
15. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelent service
HÉCTOR GUILLERMO
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sophia CSR am 15. Mai 2024
Hi Hector,Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our service met your needs and expectations. Wish you a pleasant stay in the future as well.
4/10 – Schlecht
Mark
9. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was told the $60 on top of the costs for the room was just being held in case i smoked in the room or destroyed it. I did not smoke and i left the room how it was when i got there minus the bed being made and was still charged the $60. The homeless sleeping in the parking lot wasnt very appealing either. Will not be staying again.
Mark
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sophia CSR am 15. Mai 2024
Hi Mark,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
10/10 – Hervorragend
Shannan
8. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Shannan
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 12. Mai 2024
Hi Shannan,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
10/10 – Hervorragend
Pedro
Mit dem Partner gereist
7. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Over all everthing was great this the 4 time i been here i recommended great restaurants around the property feels safe
Pedro
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 7. Mai 2024
Hi Pedro,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
10/10 – Hervorragend
Shirley
6. Mai 2024
Gut: Sauberkeit und Personal & Service
It has a new bed. Very comfortable.
Shirley
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sophia CSR am 7. Mai 2024
Hi Shirley,Our team can't thank you enough for your five-star rating of our hotel. We are so glad to learn that we were able to give you a pleasant, comfortable, and convenient experience. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
10/10 – Hervorragend
Jack
3. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Extremely helpful with changing plans.
Jack
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 5. Mai 2024
Hi Jack,It is heartwarming to see such a wonderful rating and review. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 – Hervorragend
Brenda
25. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Brenda
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 28. Apr. 2024
Hi Brenda,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.
8/10 – Gut
Patricia
Mit der Familie gereist
20. Apr. 2024
Quiet
Patricia
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 22. Apr. 2024
Hi Patricia,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 – Hervorragend
Fritz
20. Apr. 2024
Fritz
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 22. Apr. 2024
Hi Fritz,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
8/10 – Gut
Chris
15. Apr. 2024
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Noise from trolley and freeway.good place just had ants coming out of the wall and shower and sink. The front desk person who checked me in was helpful and professional.
Chris
Aufenthalt von 3 Nächten im April 2024
Antwort von Sophia CSR am 16. Apr. 2024
Hi Chris,Receiving compliments from our guests for our friendly, hardworking staff is always a delight, and we can't wait to pass along your compliments. And we will surely forward your valuable feedback to our team for improvements. We look forward to sharing another exceptional experience when your adventures bring you back our way.
2/10 – Ungenügend
SandyE
Geschäftlich gereist
14. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They doubled billed me. I booked my reservation through Expedia . They took my credit card information when I arrived when I checked out they billed me and so did Expedia. The place was dirty, noisy, and the Staff unprofessional.
SandyE
Aufenthalt von 2 Nächten im April 2024
Antwort von Sophia CSR am 16. Apr. 2024
Hi Sandye,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
10/10 – Hervorragend
Ramon
12. Apr. 2024
The beet
Ramon
Aufenthalt von 1 Nacht im April 2024
Antwort von Sophia CSR am 14. Apr. 2024
Hi Ramon,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
10/10 – Hervorragend
Ramon
26. März 2024
Ok
Ramon
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 26. März 2024
Hi Ramon,A hearty thanks for your review. We would be incredibly grateful if you could take a couple of minutes to write your detailed review of our hotel. We use our guests' reviews to improve our services for our guests' future visits. Our team hopes to have the chance to serve you again on your next visit.
2/10 – Ungenügend
David
22. März 2024
David
Aufenthalt von 1 Nacht im März 2024
Antwort von Sophia CSR am 12. Apr. 2024
Hi David,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 – Hervorragend
Maria
Mit dem Partner gereist
11. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parking
Maria
Aufenthalt von 2 Nächten im März 2024
Antwort von Sophia CSR am 11. März 2024
Hi Maria,I am glad to hear you had a positive experience with our parking facilities. Providing convenient and safe parking is important to us, and we're delighted it contributed to your overall experience. Looking forward to welcoming you back soon!
10/10 – Hervorragend
Kenneth
3. März 2024
Kenneth
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Sophia CSR am 26. März 2024
Hi Kenneth,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
2/10 – Ungenügend
ELDER
Mit dem Partner gereist
27. Feb. 2024
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Always come here but for some reason today there was a new lady that was rude. Charged an extra 40 for early check in. Thats ridiculous for checking in early to a place with plenty ofnrooms open. I didnt like that at al since i visit here regularly.
ELDER
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 29. Feb. 2024
Hi Elder,It is saddening for us to read about your recent experience with us. This is not typical of our guests' experiences at our property. Rest assured, we are actively investigating your feedback with our management for prompt action. Thank you for your patience.
6/10 – Okay
Narendra
Mit der Familie gereist
18. Feb. 2024
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Fire alarm was making noise due to no battery. Only solution offered was to remove the alarm completely.
Absolutely no drinking water available on the property. Vending machine was out of everything. Was not restocked at all.
Only good part was the lady on the front desk. She helped in every possible way she could.
Narendra
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 19. Feb. 2024
Hi Narendra,It is disheartening to hear about your experience. Our apologies for all the issues that you encountered. Rest assured, your concerns will be noted and inspected by our team for prompt action. We would value another chance to impress you and we wish you safe travels.
6/10 – Okay
Antoinette
Mit Haustieren gereist
12. Feb. 2024
Gut: Personal & Service
The motel is minimal in amenities but very clean. The staff was courteous too. Bring your own shampoo etc. The a/c -heater worked great. Bed was comfy.
Antoinette
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 12. Feb. 2024
Dear Guest,We're glad to hear you found our motel clean and our staff courteous. We strive to provide a comfortable stay and regret any inconvenience caused. Your feedback on the cleanliness and functionality of our facilities is greatly appreciated. We look forward to welcoming you back again soon!
6/10 – Okay
John
5. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
John
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sophia CSR am 7. Feb. 2024
Hi John,Thank you for your feedback. We appreciate your stay and would love to hear more about how we can improve for your next visit.
6/10 – Okay
GARY
Geschäftlich gereist
3. Feb. 2024
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Non smoking up stairs room with no refridgerator.
Room smelt like fresh strong ciggarrette smoke.
I requested a new room.
She explained the hotel was short on rooms and had only one room available on the top for way in the corner of the back of the hotel..
GARY
Antwort von Sophia CSR am 4. Feb. 2024
Hi Gary,Thank you for sharing your experience. We sincerely apologize for the inconvenience you faced with the room condition. Your feedback is valuable to us. We'll address the issue promptly and appreciate your understanding. Please let us know if there's anything else we can do to enhance your stay.
8/10 – Gut
Karen, Salinas
Mit dem Partner gereist
2. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We liked the accessible bathroom, but the bed was too high and hard for our comfort.
Karen
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Sophia CSR am 2. Feb. 2024
Hi Karen,We're pleased to hear you liked the accessible bathroom. Apologies for any discomfort with the bed height and firmness. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.
8/10 – Gut
Larry
Geschäftlich gereist, Mit einer Gruppe gereist
27. Jan. 2024
Adequate
Larry
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sophia CSR am 28. Jan. 2024
Hi Larry,Thank you for your feedback. We appreciate your stay and would love to hear more about how we can improve for your next visit.
10/10 – Hervorragend
Melissa
21. Jan. 2024
Melissa
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sophia CSR am 22. Jan. 2024
Hi Melissa,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 – Hervorragend
Francine
Mit dem Partner gereist
14. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Francine
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sophia CSR am 15. Jan. 2024
Hi Francine,We are incredibly grateful for your kind 5-star rating, which fills our hearts with warmth and inspires us to maintain our exceptional service. It brings us great joy to hear that you enjoyed your stay. We look forward to serving you again soon.
10/10 – Hervorragend
Kimberley
14. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kimberley
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sophia CSR am 14. Jan. 2024
Hi Kimberley,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic stay. We hope to welcome you back soon for another wonderful experience.
10/10 – Hervorragend
Letty
2. Jan. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Letty
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 8. Jan. 2024
Hi Letty,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
2/10 – Ungenügend
Rosie
Mit Haustieren gereist
30. Dez. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk is the worst. She brings her child to work and she changes the price on you after a day lied about the room being rented out after asking her yesterday about a weeks rent then changed after just a day. Worst attitude ever came across and not knowledgeable at all
Rosie
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 1. Jan. 2024
Hi Rosie,Thank you for your review. Please know that we have a dynamic price depending upon the availability of the rooms. So, we always advise our valuable guests to reserve their rooms as early as possible and get the advanced booking benefits.
10/10 – Hervorragend
Kimberley
28. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everyone here is always so nice and helpful.
Kimberley
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 28. Dez. 2023
Dear Guest,Thank you for your positive feedback! Our team is dedicated to providing excellent service and we look forward to welcoming you back soon!
10/10 – Hervorragend
Daniel
Mit einer Gruppe gereist
23. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The experience was great. Service was friendly and courteous.
Daniel
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Sophia CSR am 24. Dez. 2023
Hi Daniel,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
10/10 – Hervorragend
Ahmed
23. Dez. 2023
Ahmed
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 26. Dez. 2023
Hi Ahmed,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
10/10 – Hervorragend
Felicia
Mit der Familie und kleinen Kindern gereist
22. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best motel6 and the cheapest in San Diego overall
Felicia
Antwort von Sophia CSR am 8. Feb. 2024
Hi Felicia,Your satisfaction is our top priority, and we aim to offer great value for the services we provide. We truly appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.
6/10 – Okay
Brian
19. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Noisy and too much light outside!
The noise level was very high. I didn't realize it was so close to the freeway. Also the fridge kept making a popping noise. The lights outside were so bright that it kept my room lit all night. The curtains weren't long enough to block the light.
Brian
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 19. Dez. 2023
Hi Brian,It is disheartening to hear about your experience. We regret the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope you give us another chance to improve our services to serve you better in the future.
10/10 – Hervorragend
Christopher
Mit einer Gruppe gereist
15. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Christopher
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sophia CSR am 16. Dez. 2023
Dear Guest,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
8/10 – Gut
jennifer
Mit dem Partner gereist
10. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
jennifer
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 10. Dez. 2023
Hi Jennifer,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
10/10 – Hervorragend
Pieter
7. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pieter
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sophia CSR am 8. Dez. 2023
Hi Pieter,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
4/10 – Schlecht
Joshua
Mit Haustieren gereist, Geschäftlich gereist
29. Nov. 2023
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
1st room smelled like pee and and cigarettes had to go get Lysol from front desk
2nd woke up to sink cover in ant as well as bathroom
Joshua
Aufenthalt von 1 Nacht im November 2023
Antwort von Sophia CSR am 30. Nov. 2023
Hi Joshua,It is disappointing to learn about the unpleasant odour and cleanliness issues you experienced in both rooms. Our team are actively addressing these issues with our housekeeping and maintenance teams to ensure such incidents are promptly resolved. We appreciate your feedback, and your concerns will be used to improve our services.
6/10 – Okay
James
28. Nov. 2023
Gut: Sauberkeit
James
Aufenthalt von 1 Nacht im November 2023
Antwort von Sophia CSR am 30. Nov. 2023
Hi James,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
10/10 – Hervorragend
Fredy
26. Nov. 2023
Fredy
Aufenthalt von 2 Nächten im November 2023
Antwort von Sophia CSR am 28. Nov. 2023
Hi Fredy,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
4/10 – Schlecht
Verifizierter Reisender
Geschäftlich gereist
16. Nov. 2023
Verbesserungswürdig: Komfort des Zimmers
Disappointing
Room cleaner over powering smell when walking into had to leave door open to air out room. No coffee , blow-dryer, or shampoo.
Verifizierter Reisender
Aufenthalt von 1 Nacht im November 2023
Antwort von Sophia CSR am 17. Nov. 2023
Dear Guest,We're truly sorry to hear about your disappointing experience. We apologize for not meeting your expectations and for any inconvenience caused. Your feedback is important, and we'll take your comments seriously to make necessary improvements. We hope to earn your business in future travels.
6/10 – Okay
Timothy
12. Nov. 2023
Timothy
Aufenthalt von 2 Nächten im November 2023
Antwort von Sophia CSR am 16. Nov. 2023
Hi Timothy,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
10/10 – Hervorragend
Tim
12. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tim
Aufenthalt von 1 Nacht im November 2023
Antwort von Sophia CSR am 16. Nov. 2023
Hi Tim,Guest satisfaction is our number one objective, we really appreciate your wonderful rating of 5 stars. Our Team hopes to have the chance to serve you again on your next visit.
10/10 – Hervorragend
Verifizierter Reisender
12. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Easy check in and my room was extremely clean
Verifizierter Reisender
Aufenthalt von 1 Nacht im November 2023
Antwort von Sophia CSR am 16. Nov. 2023
Dear Guest,Appreciate you for the review! It's good to know that our team's hospitality and hard work never go unnoticed. Wish you a pleasant stay in the future as well.
6/10 – Okay
Maria
5. Nov. 2023
Gut: Sauberkeit
Maria
Aufenthalt von 1 Nacht im November 2023
Antwort von Sophia CSR am 7. Nov. 2023
Hi Maria,Thank you for choosing us for your recent stay. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions in hopes to earn your business on future travels so that you can see our continuous improvement.
4/10 – Schlecht
elizabeth
Geschäftlich gereist
30. Okt. 2023
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The staff and the hooker in the parking lot were nice. . Room was ok area is seedy.
elizabeth
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sophia CSR am 31. Okt. 2023
Dear Guest,We appreciate your feedback and are glad to hear you had a positive interaction with our staff. We take safety and security seriously, and we'll address the concerns you mentioned. Your input is valuable to us.
10/10 – Hervorragend
Anthony
25. Okt. 2023
Gut: Zustand der Unterkunft
Anthony
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sophia CSR am 27. Okt. 2023
Hi Anthony,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.
4/10 – Schlecht
John
Mit der Familie gereist
23. Okt. 2023
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I’ve stayed here a few times and never had an issue. This past visit (Room 111) the room was infested with ants. Not a good thing
John
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sophia CSR am 23. Okt. 2023
Hi John,We truly regret that we didn't meet your expectations during your return visit. Your satisfaction is important to us, and we hope you'll give us another chance in the future to provide you with a much-improved stay.
10/10 – Hervorragend
Verifizierter Reisender
21. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sophia CSR am 23. Okt. 2023
Dear Guest,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
6/10 – Okay
Genesis
Mit der Familie gereist
17. Okt. 2023
Whatever
Check in was fast and easy, the receptionist was friendly and cordial. In the night we had an ant infestation on the sink and when i notified the night receptionist she wasnt very helpful i had to call and complain like 3 times in order to get a different room.
Genesis
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sophia CSR am 18. Okt. 2023
Hi Genesis,We are deeply sorry to learn about the incident that occurred during your recent stay. Please know that we take this matter very seriously and have already forwarded it to our management team for review. Providing our guests with an enjoyable and comfortable experience is of utmost importance to us, and we regret that we fell short of your expectations. We hope to have the opportunity to make it up to you in the future and regain your trust.
6/10 – Okay
Daniel
14. Okt. 2023
Gut: Zustand der Unterkunft
Daniel
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sophia CSR am 16. Okt. 2023
Dear Guest,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.