Rezeption

Bewertungen von La Grande Inn

2.5 out of 5
La Grande Inn
2612 Island Ave, La Grande, OR

Bewertungen

5,8
120 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
242 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
215 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
217 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
207 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,4/10

Sauberkeit

7,2/10

Personal & Service

5,0/10

Ausstattung

5,0/10

Zustand der Unterkunft

5,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

tom

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Easy stay, Arby’s and Denny’s right next door
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Emily

Mit Haustieren gereist, Geschäftlich gereist
Gut: Personal & Service
The area around the hotel was dirty but the staff were very nice.
Aufenthalt von 1 Nacht im April 2024
Antwort von natasha am 11. Apr. 2024
Thank you for taking the time to tell us about your experience at The La Grande Inn. It is always a pleasure to receive positive feedback.I am particularly pleased that you found that the staff was nice. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 – Okay

Chet

Mit dem Partner gereist
Situated near all services and restaurants
Aufenthalt von 1 Nacht im April 2024
Antwort von Natasha am 8. Apr. 2024
Thank you for taking the time to review your experince at The La Grande Inn. It is always a pleasure to receive positive feedback. I am particularly pleased that you found that the hotel was in a good location. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at The La Grande Inn, we continuously strive to exceed your exectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Gut

Cynthia

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha am 8. Apr. 2024
Thank you for taking the time to review your experince at The La Grande Inn. It is always a pleasure to receive positive feedback. I am particularly that you found your stay was good. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at The La Grande Inn, we continuously strive to exceed your exectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Hervorragend

Charles

Aufenthalt von 1 Nacht im April 2024
Antwort von natasha am 25. Apr. 2024
Thank you for taking the time to tell us about your experience at The La Grande Inn. It is always a pleasure to receive positive feedback. I will share your review with our team, who I am certain will be encouraged. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Hervorragend

Coni

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha am 1. Apr. 2024
Thank you for taking the time to tell us about your experience at The La Grande Inn. It is always a pleasure to receive positive feedback.I will share your review with our team, who I am certain will be encouraged. Here at The La Grande Inn, we continuously strive to exceed your expecations.

10/10 – Hervorragend

Kathleen

Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha am 8. Apr. 2024
Thank you for taking the time to review your experince at The La Grande Inn. It is always a pleasure to receive positive feedback. I am particularly that you found your stay was good. I will share your review with our team, who I am certain will be encouraged by your remarks. Here at The La Grande Inn, we continuously strive to exceed your exectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 – Ungenügend

David

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
All and didnt accept cash
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha am 21. März 2024
Thank you for taking the time to tell us aboout your experience at The La Grande Inn. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that we did not exceed your expectations. We do accept cash at check-out we just do require a credit or debit card at check-in. I am sorry if that was not explained. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 – Hervorragend

Sharon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very pleasant and helpful staff, big room, close to highway, gas and food
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha am 6. März 2024
Thank you for taking the time to tell us about your experience at the La Grande Inn. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the staff helpful and pleasant. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Gut

Betsy

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Natasha am 5. März 2024
Thank you for taking the time to tell us about your experience at The La Grande Inn. It is always a pleasure to receive positive feedback.

8/10 – Gut

Pamela

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Good value. Nice rooms and finishes. Not well insulated for sound - but the other guests were quiet and respectful. In a bit of a gritty area right off the interstate, but easy access to town and there’s a Starbucks in the adjoining parking lot. Very convenient and affordable.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha am 28. Feb. 2024
Thank you for taking the time to tell us about your experience at The La Grande Inn. It is always a pleaseure to receive positive feeback. I am particularly pleased that you found the rooms nice and it being convenient as well. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at the La Grande Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 – Schlecht

Vicki

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It was not good!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Natasha am 19. Feb. 2024
Thank you for taking the time to review your stay. We appreciate your feedback. We hope you give us another chance to better serve you in the future.

10/10 – Hervorragend

Sarita

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Natasha am 2. Feb. 2024
Thank you for taking the time and doing a review.

4/10 – Schlecht

Katherine

Mit Haustieren gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The staff was extremely helpful and responsive. The property needs updating. Tired worn furniture in the rooms. Old--dirty looking carpet. Bathroom had mildew in the corners of the tub and on the ceiling. Great areas to walk your dog and easy on and off access to freeway and gas stations.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha am 2. Feb. 2024
Thank you for taking the time to do a review. I'm glad the staff is helpful and responsive. We are under new managment and doing our best to work on these things.

4/10 – Schlecht

Tammy

Geschäftlich gereist
Verbesserungswürdig: Komfort des Zimmers
not a fun night
Truck parking was inconvenient to entrances. Couldnt re-enter the end door even with key. Walls were paper thin and we could hear room neighbor conversations. Bed was terrible. Made so much noise just sitting on it and very uncomfortable. Toilet had slow leak and every 20 mins or so would turn on to fill by itself. Breakfast might have been ok if toaster hadnt burned the waffles. Orange juice was bitter.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Natasha am 2. Feb. 2024
Thank you for taking the time and doing a review. I do apologize that your stay was not up to standards.

8/10 – Gut

Betsy

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit
Old but comfortable
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Natasha am 29. Jan. 2024
Betsy, thank you for taking the time to let us know how your stay was. We are working hard on updating.

10/10 – Hervorragend

Karen

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 2. Feb. 2024
Thank you for taking the time and doing a review.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
112
Stains on walls in bathroom. Dirt and residue under heater. Staff were friendly and helpful for checking in and with questions. Very well decorated for Christmas
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Natasha am 2. Feb. 2024
Thank you for taking the time and doing a review. I will let the desk staff know that you thought they were friendly and helpful. I will also speak to the houskeepers and address the issues in the room.

4/10 – Schlecht

David

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Hot tub wasn't working. Breakfast wasn't a breakfast, but just a few pastries and a few other things. Supposed to be a smoke free environment but smell of cigarette smoke in the hallways. Dog barking somewhere inside. Just didn't look that clean. I don't know if I would stay there again for half the price. Just not good.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 2. Feb. 2024
I do apologize that the hot tub was not open. It is open now and we do have new managment. We have been working on updating as well.

6/10 – Okay

Rolf

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 2. Feb. 2024
Thank you for taking the time to do a review.

4/10 – Schlecht

Christina

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 2. Feb. 2024
Thank you for taking the time and doing a review.

4/10 – Schlecht

Adrienne

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The front desk hostess was very nice but there was a sick mouse under the stairway by our room. I had to kick him out the door when we were taking our bags in. There was bleached spots on the carpet and the shower wasn’t very good. Guests were loud in the hall and gave the impression they lived there rather than guests.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 2. Feb. 2024
Thank you for taking the time to review. I will let the desk staff know you thought they were nice. We are currently under new managment and working on doing some updates.

2/10 – Ungenügend

Robert

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I will not be letting my company book it again
Room 112 has mold growing in tub and shower, holes in the wall behind the chair. There is blood on the chair and on the carpet under the bed visible when you are sitting in the chair. The guests in room 114 had the TV on blast all night.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 2. Feb. 2024
Thank you for taking the time to do a review. I do apologize that the room was not up to standards. We are under new managment now.

6/10 – Okay

Elizabeth

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Natasha am 2. Feb. 2024
Thank you for taking the time to do a review.

2/10 – Ungenügend

Roger

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Uncomfortable stay
We were hoping this would be a good experience as we travel this road yearly. With the condition of the building and safety concerns, we will not be returning to this property. We especially concerned about the lack of lighting in the parking area. We could see light fixtures, but they were not turned on.
Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Naquasia

Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Thomas

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
THE GOOD Decent Amenities, Large well appointed room, very good selection at the continental Breakfast THE BAD The room could use a proper cleaning, internet did not work (stated can't connect, weak signal) Carpets need to be vacuumed, the bedside lamp electrical cord was burned black and was brittle because it was up against the Electric baseboard heater (fire hazard) I told the Clerk when we were checking out
Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Don’t stay here
So dirty, unkempt, stained, and moldy. Officially the worst hotel I have ever stayed in.
Aufenthalt von 1 Nacht im November 2023

4/10 – Schlecht

Mike

Aufenthalt von 3 Nächten im November 2023

6/10 – Okay

Robert

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Older Motel! Very soft mattresses and dog rooms have still carpet! Breakfast was ok for a motel!
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Jessica

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Older buildings damaged walls and other fixtures, electrical issues throughout the building so no microwave in the room, for a cheap room it’s a lil expensive
Aufenthalt von 4 Nächten im November 2023

2/10 – Ungenügend

Jason

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff was friendly but overall the propert is in very bad shape. Trash everywhere outside and shower was filthy. Price was fitting. Propert was in very poor condition.
Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Adam

Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Peter

Gut: Personal & Service
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Read review
Good customer service. Clean, comfortable. Base board in bathroom coming off and wall crumbling, ceiling above shower brown, cracked and looks like it is going to collapse.
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Paula

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was convenient, the room & shower were clean!
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Tiffany

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The staff was very nice. The rooms were out dated, but for one night it was under $80. The tub and sinks did not drain, the bwd was semi comfortable, but the AC worked!
Aufenthalt von 1 Nacht im Oktober 2023

4/10 – Schlecht

Rosalie, West Kelowna

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It was convenient to the highway. Door didn’t lock properly. Carpet dirty, electrical plugs didn’t work properly. Bathroom sink didnt drain, plugger was broken.
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Rachel

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
HORRIBLE AND OVER PRICED...
I WAS EXTREMELY DISAPPOINTED...THE ENTIRE PLACE WAS GROSS...CARPETS WERE FILTHY.STAINED AND SMELLED..WATER DAMAGE IN THE CEILING..TRASH ALL OVER THE PROPERTY..THE HALLS REAKED OF URINE AND DOGS BARKING ALL THRI THE NIGHT NOT TO MENTION WE KILLED 5 SPIDERS WITHIN 2 HOURS ...
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Kathleen

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Lacie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Budget friendly
A little hotel with friendly staff and comfortable beds. Nothing upscale but it was a great little place to stay and it was super affordable.
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

RICHARD

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place is dirty and run down. Black mold in the tub/shower. Rooms stink.
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Elaine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Elwood or Sandra

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Easy parking Not enough toilet paper and clogged drain in the tub
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Conor

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Booked a 2 queen room and showed up and the room was an uncleaned disaster. Front desk and manager tried to make us by 2 rooms and were extremely unprofessional and rude as well as swearing.
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Kirsten

Mit Haustieren gereist, Mit dem Partner gereist
Upstairs movement quite loud, no toilet paper in the room, wish we’d known $20 non-refundable pet fee.
Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Lynn

Aufenthalt von 1 Nacht im Oktober 2023

6/10 – Okay

Miki

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
First, entrance light in our room was not working. I told the front desk but they said can’t help and all the room was booked. And when we came back to the room from all day events, there were no turn down service. I have to ask for new towels ( and front had only Bath towels nothing else. Door sticked and hard to open from outside. Although, bed was comfortable.
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Marty

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The trash in the kitchen was not emptied in the breakfast area from the day before and overall cleanliness was lacking.
Aufenthalt von 2 Nächten im Oktober 2023

6/10 – Okay

Jeffrey

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Basic cleaning was done but bathroom needs a thorough cleaning and ceiling had water damage and small tear in carpet
Aufenthalt von 1 Nacht im Oktober 2023