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Bewertungen von Mercure Kyoto Station

4 out of 5
Mercure Kyoto Station
288 Aburanokojicho, Shimogyo Ku, Kyoto

Bewertungen

9,0

Wunderbar

267 von insgesamt 428 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
111 von insgesamt 428 Gästebewertungen haben eine Bewertung von 8 - Gut" "
39 von insgesamt 428 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 428 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 428 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

9,0/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Malte

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Modern and clean hotel. The room was quiet and the service was very friendly. Perfectly located next to the Kyoto Station.
Aufenthalt von 4 Nächten im September 2023
Antwort von Mercure Kyoto Station Front management team am 27. Okt. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We appreciate your positive remarks especially towards our services, products and facilities. We value your feedback very much as it is always a pleasure to hear from a satisfied guest and your review will undoubtedly motivate our teams even more to provide an excellent services at all the times.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Mercure Kyoto StationFront management team

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
würde es nicht wieder buchen
ok, nicht besonderes. Zu wenig Personal (2 Trainees) am morgen am Frontdesk wenn viele Gäste checkout machen. Nicht genug essen am Frühstückbuffet, musste warten bis Kaffee bereit war und trotzdem vom Personal informiert dass un 9:45 alles aufgeräumt wird.
Aufenthalt von 5 Nächten im August 2023
Antwort von Mercure Kyoto Station Front management team am 20. Sept. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. Your feedback has been immediately shared with related team for further improvements and we are sorry for any inconvenience caused. I understand your concern and will advise my team to take a more personalized approach for our valuable guest. Guest satisfaction is essential to us and we value a lot your review.We appreciate you sharing your concerns. We hope that we have an opportunity to welcome you here again and provide you with better serve in the near future.

8/10 – Gut

Jürgen Rolf

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Die Zimmer sind nett gestaltet, modernes Bad. Es gibt Wasserkocher ,Tee und Kaffee zum Aufgießen und einen kleinen Kühlschrank. Schränke gibt es nicht, das scheint landestypich zu sein. Das Frühstück bietet viel Auswahl. Vom Bahnhof in 10 Minuten zu Fuß erreichbar. Beim nächsten Aufenthalt in Kyoto gerne wieder.
Aufenthalt von 5 Nächten im Juni 2023

10/10 – Hervorragend

Sebastian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel for visiting Kyoto
The staff was very welcoming and the room was just great. Quite spacious, very large bed and everything we wanted to have. The room was comfy and it‘s near the station so you can reach everything easily. Definitly a recommondation and would like to visit again.
Aufenthalt von 3 Nächten im März 2023

10/10 – Hervorragend

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is nice and modern. It is walkable to Kyoto station, however it’s on the opposite side of where most of the tourist spots are.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front management team am 28. Mai 2024
Dear Paul,Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have in general enjoyed your stay with us. We look forward to seeing you again in the near future.Mercure Kyoto Station

8/10 – Gut

Philip

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel to stay at. Very close to Kyoto station. Would give it five stars across the board except for the Italian restaurant attached to the hotel. The food was sub par (all 4 dishes we had) and the cost was astronomical. Stay away from the restaurant and go support one of the many local places nearby.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Front management team am 27. Mai 2024
Dear Philip,Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have in general enjoyed your stay with us. We are also sorry that our restaurant didn't meet your expectations. We will strive to improve our service based on your comment.We look forward to seeing you again in the near future.Mercure Kyoto Station

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel. Happy hour in the lobby is a great touch. Staff was very friendly and the entire property had a nice modern feel. The room needed a few more plugs and maybe some drawers.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Front management team am 27. Mai 2024
Dear Michael,Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have in general enjoyed your stay with us. We look forward to seeing you again in the near future.Mercure Kyoto Station

10/10 – Hervorragend

Manikkam

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property in a great location near Kyoto station. Thanks to Helena at the front desk for helping with our requests!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front management team am 25. Mai 2024
Dear Manikkam,Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have in general enjoyed your stay with us. We will share your comment with Helena. We are sure that it will motivate her to keep improving customer service.We look forward to seeing you again in the near future.Mercure Kyoto Station

8/10 – Gut

Yuuichi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front management team am 21. Mai 2024
Yuuichi様この度は、数あるホテルの中からメルキュール京都ステーションをお選びいただきまして、誠にありがとうございました。ご滞在に際し、なにか至らぬ点はございましたでしょうか。次回ご来館いただけた際には更なるおもてなしをご提供できますよう精進して参るとともに、 またお目にかかれます日を楽しみにしております。メルキュール京都ステーション

10/10 – Hervorragend

LUIS FELIPE

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy bien situado al lado de la estación, habitaciones muy cómodas y desayuno muy completo. Recomendable.
Aufenthalt von 4 Nächten im April 2024
Antwort von Front Management Team am 17. Apr. 2024
Dear LUIS FELIPE,Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have enjoyed your stay with us. We look forward to seeing you again in the near future.Mercure Kyoto StationFront management team

8/10 – Gut

Baguriah, Wraysbury

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Front Management Team am 17. Apr. 2024
Dear Baguriah,Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have in general enjoyed your stay with us. We look forward to seeing you again in the near future.Mercure Kyoto StationFront management team

10/10 – Hervorragend

Kenneth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Accessible from Kyoto Station, with about 8mins walk. Opposite the hotel is a teppan izakaya style restaurant, which the hotel is able to make the reservation for us in advance. The restaurant is excellent! Room is clean and spacious, ideal for young families. The staffs were all friendly. On check out day, I forgot that I left my passport in the hotel room safe, they were able to retrieve it and safekeep it till I am there to get it back.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front management team am 11. Apr. 2024
Dear Kenneth,Thank you so much for your stay and taking time to share your experience at Mercure Kyoto Station. We are very pleased to hear that you have enjoyed your stay with us. We are glad to be of your help. We look forward to seeing you again in the near future.Mercure Kyoto StationFront management team

8/10 – Gut

Windsor

Gut: Sauberkeit und Zustand der Unterkunft
Too bad no bath tub
Aufenthalt von 3 Nächten im März 2024

6/10 – Okay

Pedro

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The Hotel rooms are Ok , not much space but ok. The dining facilities are limited, one evening we arrived at the hotel and requested a table and were informed they were expecting a large group from outside and they could not provide neither a table nor room service. Strange they give preference to outside groups than to their guest. Staff to to friendly or helpful on this, we asked if they could inform us of nearby restaurants and they said they could not recomend any.
Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Jeffrey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Mercury Kyoto is brand new and very modern. You can enter from the Main Street via the restaurant or in the “alley” (these are streets in Kyoto) in the back. There is no sign for the hotel on the main street. Overall excellent except for the west facing room I had was simply baking once the sun hits the window. The climate controls cannot keep up, so it was much too hot to get good night sleep (this is in Mach!) for two of the 3 nights of my stay (had one rainy day). I expressed my concerns politely to the staff and the concern was escalated to management - who brushed it aside (manager was not Japanese). All of my other hotels for this Japan trip have also curiously had west facing rooms with clear view of the sun during the afternoon to evening. None had this same problem and were quite comfortable.
Aufenthalt von 3 Nächten im März 2024

6/10 – Okay

Rafael

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great breakfast
Fab hotel great breakfast close to station
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The people and the hotel were very good. Clean, spacious and nicely decorated. Rich and very tasty breakfast buffet and everyone willing to help with any question we had. Located 7 mins walking distance from the Kyoto train station and 10’ by car from Gion which is one of the busiest and nicest Kyoto areas.
Aufenthalt von 2 Nächten im Februar 2024

4/10 – Schlecht

HIROSHI

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
割り切って宿泊できるか？
チェックインの説明がマスクをしてモゴモゴ話して良く聞き取れない。チェックアウト時の宿泊税の領収書発行も、ずっと下を向いたまま、キーボードを操作しており、一体何をやっているのかわからない。やっと顔を上げたと思ったら、暫くお待ち下さいで、また、キーボード操作が始まり、呆れたので領収書はいらない旨伝えてホテルを出た。 部屋のハンガーの半分は、冷蔵庫や食器入れで塞がっていて、衣類の収納スペースも殆どないので、衣服の取り扱いに困った。 部屋の隅に家内がヘヤカラーを落としてしまい、取り上げようとしたら、隅が埃だらけで、蜘蛛の巣のような状態。ベッドと壁の狭いスペースにベッド用の照明を置いたので、掃除がし難い配置なのが原因かと思うが、あまり良い気持ちはしない。 部屋の中に、物を置くスペースが殆どなく、テーブルも小さな丸テーブル一つで、書類や食器を広げることができなかった。 インバウンド向けの、新規開業のおしゃれな、中価格帯のホテルのコンセプトがと思うが、部屋の狭さやオペレーションの質からすると、日本人には中途半端感が強い。 ロケーション自体は、駅からも近く、問題ない。
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Brady

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good price for a western style hotel near Kyoto station
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Tina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed my stay at Mercure! The service was top-notch; the staff went above and beyond to ensure my comfort and meet my needs. The cleanliness of the hotel was impeccable. Not to mention, the interior design was aesthetically pleasing, creating a warm and welcoming atmosphere. I highly recommend this hotel for the overall quality of its service and amenities.
Aufenthalt von 4 Nächten im Januar 2024

10/10 – Hervorragend

Vania

Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

SEUNGMEE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Dezember 2023

10/10 – Hervorragend

MASAKO

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Taylor

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was the nicest hotel I’ve stayed at while in Kyoto for room size and modern touches. I did find it a bit far from the station for having station in the hotels name, however I’d still recommend this accommodation. Staff was very helpful
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

Siw Merethe

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Collin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good and thank you.
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

OSKAR

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 3 Nächten im Dezember 2023

8/10 – Gut

Suat Hoon

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Mercure Kyoto Station Front management team am 25. Dez. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station.We will keep making every effort in our pursuit for service excellence and we all look forward to seeing you again in the near future.

10/10 – Hervorragend

Ragesh

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is new and very well appointed. The room was spacious and comfortable. USB Charging points and electric outlets were thoughtfully placed. The amenities provided were outstanding. A special mention for the interior decoration of the hotel, which was outstanding. All in all a beautiful and comfortable place to stay. Exceptionally clean. Staff were also very helpful and friendly.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mercure Kyoto Station Front management team am 25. Dez. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We appreciate your positive remarks especially towards our services, products and facilities. We value your feedback very much as it is always a pleasure to hear from a satisfied guest and your review will undoubtedly motivate our teams even more to provide an excellent services at all the times.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 – Okay

ahmed

Gut: Sauberkeit, Personal & Service und Ausstattung
The interior dull & dark . Very difficult to find as its entrance on the main road was camouflaged by a resturant with hidden glass doors . The main entrance was on the backstreet ! The room was fine , nothing to write home about The location brilliant, walking distance from the train station with few landmarks close by
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 25. Dez. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We appreciate your positive remarks especially towards our services, products and facilities. We value your feedback very much as it is always a pleasure to hear from a satisfied guest and your review will undoubtedly motivate our teams even more to provide an excellent services at all the times.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 – Hervorragend

HUI-CHI

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Mercure Kyoto Station Front management team am 25. Dez. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We are happy to learn that you enjoyed your overall stay. We will certainly make our hardest efforts to ensure your expectations would be exceeded on your future stays.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 – Gut

Richard

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Good location for average stay
Location was good in that it was quite central, albeit, down a smaller lane, but was quiet, so an advantage. Check in was average and seemed to be short staffed and didn't have anyone to help with luggage. The rest of the time, staff were helpful. Accommodation was quite good, but pillows were not that either hard or soft.
Aufenthalt von 2 Nächten im November 2023
Antwort von Mercure Kyoto Station Front management team am 25. Dez. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We are happy to learn that you enjoyed your overall stay and we will keep making every effort in our pursuit for service excellence.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 – Gut

Avtar Singhsachthep

Aufenthalt von 4 Nächten im November 2023
Antwort von Mercure Kyoto Station Front management team am 25. Dez. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station.We will keep making every effort in our pursuit for service excellence and we all look forward to seeing you again in the near future.

8/10 – Gut

Calvin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im November 2023
Antwort von Mercure Kyoto Station Front management team am 25. Dez. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We all look forward to seeing you again in the near future.

8/10 – Gut

Li-chun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
小而美的旅館。
Aufenthalt von 5 Nächten im November 2023
Antwort von Mercure Kyoto Station Front management team am 16. Nov. 2023
親愛的旅客您好，誠摯感謝您本次入住Mercure Kyoto Station，並給予本館高評價的肯定。全體服務同仁感到非常榮幸。期待能夠再次為您服務。謝謝您。Mercure Kyoto Station前台管理

10/10 – Hervorragend

Meng

Gut: Sauberkeit
Aufenthalt von 3 Nächten im November 2023
Antwort von Mercure Kyoto Station Front management team am 16. Nov. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We are very pleased to learn that you have in general enjoyed your stay and the positive highlight about Mercure Kyoto Station.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Mercure Kyoto StationFront management team

10/10 – Hervorragend

Pauline

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 16. Nov. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We are very pleased to learn that you have in general enjoyed your stay and the positive highlight about Mercure Kyoto Station.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Mercure Kyoto StationFront management team

8/10 – Gut

Nigel

Mit dem Partner gereist
The location for public transport was good. The decor was modern and with a twist of Japanese. The breakfast choices were very basic. Food options and times the kitchen was open were limited.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 6. Nov. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station.We are very pleased to learn that you have in general enjoyed your stay and the positive highlight about Mercure Kyoto Station.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Mercure Kyoto StationFront management team

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic place! Google states 3 stars but it is more like 5 stars. The restaurant attached has a great menu, and excellent service. The hotel itself is modern, clean and very well designed/decorated. The only downside was paying a 3000yen fee to 'dispose' of a perfectly good suitcase - I purchased a new case during the trip and stated to reception they could give the original (and perfectly clean/functioning samsonite case) to whoever they wanted or throw it in the bin - Should have kept my mouth shut when checking out as it ended up costing me 3000yen for disposal.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 16. Nov. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We appreciate your positive remarks especially towards our services, products and facilities. We value your feedback very much as it is always a pleasure to hear from a satisfied guest and your review will undoubtedly motivate our teams even more to provide an excellent services at all the times.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Mercure Kyoto StationFront management team

8/10 – Gut

Walter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
no real bedbug protocol. all the can do is offer you another room. No steamer on hand, no laundry in house
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 16. Nov. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station.We are happy to learn that you enjoyed your overall stay and we are sorry for any inconvenience caused during your stay.Thank you again for your feedback and we look forward to welcoming you back.Mercure Kyoto StationFront management team

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was a reasonably short walk from Kyoto station.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 16. Nov. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We are very pleased to learn that you have in general enjoyed your stay and had a great time with us.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Mercure Kyoto StationFront management team

6/10 – Okay

Thu

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 27. Okt. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station.We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Mercure Kyoto StationFront management team

10/10 – Hervorragend

Melissa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Too far from tourim atractions.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 27. Okt. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station.We are happy to learn that you enjoyed your overall stay and we all look forward to seeing you again in the near future.Mercure Kyoto StationFront management team

10/10 – Hervorragend

Jillian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very trendy, very friendly staff.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 27. Okt. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station.We very much appreciate your comments regarding our staff. We are sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for your feedback and we look forward to welcoming you back.Mercure Kyoto StationFront management team

10/10 – Hervorragend

Chi

Aufenthalt von 5 Nächten im September 2023
Antwort von Mercure Kyoto Station Front management team am 27. Okt. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We all look forward to seeing you again in the near future. Mercure Kyoto Station Front management team

10/10 – Hervorragend

Ruben

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Una excelente opción con fácil acceso a estación de kyoto, habitación cómoda y personal muy amable.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 27. Okt. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We appreciate your positive remarks especially towards our products and facilities and we all look forward to seeing you again in the near future.Mercure Kyoto StationFront management team

10/10 – Hervorragend

YU CHING

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good choice
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 27. Okt. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station. We are very pleased to learn that you have in general enjoyed your stay and had a great time with us.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Mercure Kyoto StationFront management team

10/10 – Hervorragend

Wai Yip

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 27. Okt. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station.We are very pleased to learn that you have in general enjoyed your stay and ｗe all look forward to seeing you again in the near future.Mercure Kyoto StationFront management team

10/10 – Hervorragend

ABDULHAKIM

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mercure Kyoto Station Front management team am 27. Okt. 2023
Thank you so much for your stay and taking the time to tell us about your experience at Mercure Kyoto Station.We are very pleased to learn that you have in general enjoyed your stay and ｗe all look forward to seeing you again in the near future.Mercure Kyoto StationFront management team