Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
47 von insgesamt 101 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
47
30 von insgesamt 101 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
30
12 von insgesamt 101 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
12
6 von insgesamt 101 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
6
6 von insgesamt 101 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
6
8,4/10
Sauberkeit
8,4/10
Personal & Service
7,0/10
Ausstattung
8,0/10
Zustand der Unterkunft
8,0/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Verifizierter Reisender
5. Nov. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 7 Nächten im Oktober 2018
Antwort von NicolasM am 6. Nov. 2018
Thank you for taking time to post a review about our resort.
I am glad to read that you enjoyed the facilities and services and we hope to have the pleasure of welcoming you back soon. Best regards, Nicolas Martin – Director of Operations
10/10 – Hervorragend
Bader
8. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Bader
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von FIskander am 11. Okt. 2023
Thank you for taking time to review your experience at Hilton Kuwait Resort.It is great to read your overall rating and satisfaction with your recent stay. We are also pleased that you found them exceptional. We hope we can welcome you back soon.Best regards,Fady IskanderDirector of Operations
10/10 – Hervorragend
Abdulraman
20. Juli 2023
Abdulraman
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Fady Iskander am 4. Sept. 2023
Thank you for rating your visit at Hilton Kuwait perfect 10.We are glad you had a wonderful stay and enjoyed your experience of our facilities.We look forward to welcoming you back soon.Best regards,Fady IskanderDirector of Operations
6/10 – Okay
Saud, Pocasset
Mit der Familie gereist
19. März 2023
Verbesserungswürdig: Zustand der Unterkunft
The outside is run down, the interior is old, the maintenance is lacking
Saud
Aufenthalt von 2 Nächten im März 2023
Antwort von Fady I. am 21. März 2023
Thank you for sharing with us your rating and feedback about Hilton Kuwait Resort. We regret to know that you were not completely satisfied with the overall condition of the hotel. We have taken good note of your comments for reference and future improvement. We hope we get another opportunity to welcome you back soon. Best regards,Fady IskanderDirector of Operations
10/10 – Hervorragend
Crystol
30. Jan. 2023
Crystol
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Fady Iskander - Director of Operations am 2. Feb. 2023
Thank you for taking time to share your ratings with us.We are glad you rated perfect 10 your recent experience at our resort. We hope we can welcome you back soon.
2/10 – Ungenügend
hamad
Mit der Familie gereist
4. Juni 2022
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
no go again
hamad
Aufenthalt von 1 Nacht im Juni 2022
Antwort von ZTantawi am 13. Juni 2022
Thank you for posting a review about our resort.
We are truly concerned about your rating and we would appreciate if you could provide us with more details about your dissatisfaction. We are certain that your feedback will help us improve on areas that were below any guests expectations. We hope you can visit us again soon and give us another opportunity to welcome you back to our hotel.
Best regards,
Ziad Tantawi
General Manager
10/10 – Hervorragend
Verifizierter Reisender
Mit einer Gruppe gereist
5. Jan. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Loved the resort and the fast service.. but the facility needs renovations such as adding smart tv’s and improving the room lightning system controls
Verifizierter Reisender
Aufenthalt von 1 Nacht im Januar 2022
Antwort von ZTantawi am 6. Feb. 2022
Thank you for sharing a review about our resort.
We are delighted to know that you enjoyed your stay particularly our services.
With regard to overall facility, we regret that we were unable to meet your expectations. We have taken good note of your comment on areas that require further improvement, including lighting system in the room.
We assure you that we are continuously putting our efforts into action to provide you and all our guests with the finest services and facilities throughout your stay.
Thank you again and we hope we can welcome you back soon.
Best regards,
Ziad Tantawi
General Manager
10/10 – Hervorragend
ABDULLAH
4. Dez. 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ABDULLAH
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von ZTantawi am 8. Dez. 2021
Thank you for rating 10 our facilities and services.
We have shared your rating with our team and we shall continue to provide you with exceptional services at all times.
We are looking forward to welcoming you back soon.
Best regards,
Ziad Tantawi
General Manager
10/10 – Hervorragend
Naser
Geschäftlich gereist, Mit der Familie gereist
18. Nov. 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Naser
Aufenthalt von 2 Nächten im November 2021
Antwort von ZTantawi am 18. Nov. 2021
Thank you for rating us 10 regarding your recent hotel experience of our facilities and services.
We are delighted to know you enjoyed your stay.
We are looking forward to welcoming you back.
Best regards,
Ziad Tantawi
General Manager
10/10 – Hervorragend
Mohammad
31. Okt. 2021
رائعة
اجواء بشكل عام رائعه
Mohammad
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von ZTantawi am 1. Nov. 2021
Thank you for rating us 10 related to your recent experience at our hotel.
We are delighted to know you enjoyed your stay.
We are looking forward to welcoming you back.
Best regards,
Ziad Tantawi
General Manager
8/10 – Gut
Ahmad
Mit der Familie gereist
4. Aug. 2021
Gut: Personal & Service und Zustand der Unterkunft
Ahmad
Aufenthalt von 2 Nächten im Juli 2021
Antwort von ZTantawi am 4. Aug. 2021
We are glad to know you rated positively your recent experience of our facilities and services.
Thank you and we are looking forward to welcoming you at our hotel in the furure.
Best regards,
Ziad Tantawi
General Manager
10/10 – Hervorragend
ALI
Mit einer Gruppe gereist, Mit der Familie gereist
28. Juni 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great escape trip
It was a great stay, friends and family joined us. They had to walk from the lobby parking. But when that was full, I had to go to the further parking to get them. It was enjoyable, would do it again.
ALI
Aufenthalt von 2 Nächten im Juni 2021
Antwort von ZTantawi am 29. Juni 2021
Thank you for sharing a review about our resort.
We are glad to know you and your family had an enjoyable stay.
We ensure you that we will continue providing you with premium services throughout your stay.
Looking forward to welcome you back in the near future.
Best regards,
Ziad Tantawi
General Manager
10/10 – Hervorragend
Abdullah
28. März 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Quite
Abdullah
Aufenthalt von 1 Nacht im März 2021
Antwort von ZTantawi am 30. März 2021
Thank you for posting a review about our resort.
It is great to know you enjoyed your stay as you rated 10 our facilities and services.
We are looking forward to welcoming you back soon.
Best regards,
Ziad Tantawi
General Manager
8/10 – Gut
Sarah
Mit der Familie gereist
1. März 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sarah
Aufenthalt von 2 Nächten im Februar 2021
Antwort von ZTantawi am 2. März 2021
We are glad to know you were satisfied with your recent experience at our resort.
Your positive comments about your arrival experience, cleanliness of room and overall facility have been share with our teams. Rest assured we shall continue to deliver exceptional services throughout your visit.
Thank you and we are looking forward to welcoming you back soon.
Best regards,
Ziad Tantawi
General Manager
10/10 – Hervorragend
DANAH
Mit der Familie gereist
7. Okt. 2020
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was amazing
DANAH
Aufenthalt von 3 Nächten im September 2020
Antwort von ZTantawi am 11. Okt. 2020
We are glad to read your comment and rating of our hotel facilities & services.
We assure you that we will continue providing you and all our guests with exceptional experience at all times.
Thank you and we are looking forward to welcoming you back.
Best regards,
Ziad Tantawi
General Manager
6/10 – Okay
bader
1. Okt. 2020
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was great but It was too noisy from our next door Nieghbor and I complained twice but nothing was done! It was late at night and that’s what messed up my stay!
bader
Aufenthalt von 1 Nacht im September 2020
Antwort von ZTantawi am 7. Okt. 2020
Thank you for posting a review about our resort.
We regret to know that you encountered disturbance caused by neighboring guest during your stay.
It would be great if you could also provide us with the exact date of your stay in order to check our records and address your concerns properly.
Thank you once again for your feedback. We hope you will consider returning to our hotel in future.
Best regards,
Ziad Tantawi – General Manager
4/10 – Schlecht
sawsan
Mit der Familie gereist
18. Sept. 2020
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
bad experience
The beds were very smelly and i woke up with allergy all over my body
Never repeat it again 👎
sawsan
Aufenthalt von 1 Nacht im September 2020
Antwort von ZTantawi am 7. Okt. 2020
We regret to read your comment about your recent experience and we would appreciate if you could provide us with the exact date of your stay to help us conduct an investigation with all concerned departments.
Thank you and we are looking forward for your response.
Best regards,
Ziad Tantawi – General Manager
8/10 – Gut
MUBARAK A A
13. Sept. 2020
Gut: Personal & Service
MUBARAK A A
Aufenthalt von 1 Nacht im September 2020
Antwort von ZTantawi am 6. Okt. 2020
It is great to know of your rating with the hotel facilities and services.
Thank you for sharing this with us and we hope to the pleasure of welcoming you back soon.
Best regards,
Ziad Tantawi
General Manager
8/10 – Gut
BADER
Mit der Familie gereist
19. Aug. 2020
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Beachside escape that has seen better days
The location of the chalet and proximity to the beach was great.
The chalet is old and the interiors are worn down. Bedroom door doesn't close as the wood has expanded due to humidity. There were no face towels or floor towels when we checked in, but they delivered some when I requested for them.
BADER
Aufenthalt von 2 Nächten im August 2020
Antwort von Ziad am 27. Aug. 2020
Thank you for posting a review about our resort.
We have taken good note of your comments about overall condition of chalets and bedroom. We have already shared your feedback with all concerned departments for future improvement.
We sincerely apologize for any inconvenience you might have encountered.
Thank you again and we hope we can welcome you back soon.
Best regards,
Ziad Tantawi – General Manager
10/10 – Hervorragend
Verifizierter Reisender
16. Aug. 2020
Verifizierter Reisender
Aufenthalt von 2 Nächten im August 2020
Antwort von Ziad Tantawi am 18. Aug. 2020
It is great to know you enjoyed your stay as you rated 5 of our facilities and services.
Thank you for sharing your views with us. Looking forward to welcoming you back soon.
Best regards,
Ziad Tantawi – General Manager
4/10 – Schlecht
Verifizierter Reisender
Mit der Familie und kleinen Kindern gereist
16. Feb. 2020
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Talk about resting on your laurels! This place used to be very nice a long time ago, but now it just seems to be operating on its name and past glory. The staff is incredibly unhelpful and the property hasn’t really been well maintained. No one seems to know how anything operates and the security guards are down right nasty on a gestapo level.
I had an unbelievable check in experience in which they refused to let me stay in the ‘family film’ which I had booked as one adult and two children. I was told that I could not check in without my wife (I’m divorced) and had to sit through a twenty minute embarrassing ordeal with my children around me. I was offered a downgrade for 50% more per night - not kidding! Finally after a lot of loud protest they caved and gave me the originally booked room, but with no apology and as though they were doing ME a favor. Needless to say the experience was completely marred at that point. I’ll never return and would others to avoid the hotel too.
Verifizierter Reisender
Aufenthalt von 2 Nächten im Februar 2020
Antwort von ZTantawi am 24. Feb. 2020
Thank you for posting a review about our resort.
We have taken note of your dissatisfaction in regards to your experience at check-in and reservations.
Our Front Office Manager confirmed that you booked a chalet, a unit ideal for family guests. We also understand that at check-in, our team has explained the hotel regulations related to booking this type of unit for families only which was communicated to you by our reservations team prior to arrival, as well as stated clearly on our website.
We sincerely apologize for any inconvenience you might have faced and if you felt that the team was unhelpful at check-in.
Thank you again and we hope you will consider returning to our hotel in the future as we are keen to make every stay memorable and hassle-free.
Best regards,
Ziad Tantawi – General Manager
10/10 – Hervorragend
Eid, Dammm
Mit der Familie und kleinen Kindern gereist
15. Feb. 2020
Gut: Personal & Service und Ausstattung
It is great place to enjoy nice beach sptialy for the family nice employees and great restaurants and coffee shop
Eid
Aufenthalt von 2 Nächten im Februar 2020
Antwort von ZTantawi am 17. Feb. 2020
Thank you taking time to post a review about our resort.
We are happy to know you found the beach area, services and restaurants to your satisfaction.
We are looking forward to welcoming you back soon.
Best regards,
Ziad Tantawi – General Manager
8/10 – Gut
Parween
Geschäftlich gereist
17. Dez. 2019
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Parween
Aufenthalt von 5 Nächten im Dezember 2019
Antwort von ZTantawi am 9. Feb. 2020
Thank you for sharing a review about our resort.
We are glad you rated our facilities and services 8.
We hope to have the pleasure of welcoming you back soon.
Best regards,
Ziad Tantawi - General Manager
10/10 – Hervorragend
Mariam
Mit der Familie gereist
14. Nov. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Mariam
Aufenthalt von 1 Nacht im November 2019
Antwort von ZTantawi am 20. Nov. 2019
Thank you for posting a review about our resort and we are glad that you rated our facilities and services 10.
We assure you that we shall continue to deliver exceptional experiences throughout your stay.
We hope we can soon welcome you back.
Best regards,
Ziad Tantawi – General Manager
2/10 – Ungenügend
Verifizierter Reisender
10. Nov. 2019
Verifizierter Reisender
Aufenthalt von 2 Nächten im November 2019
Antwort von ZTantawi am 20. Nov. 2019
Thank you for posting a review about our resort and we noticed that you were not happy with the facilities and services since your rating was below 1.
We continually strive to deliver premium services and facilities for our valued guests hence we assure you that your comments will be shared with all concerned departments to ensure improvement.
We hope we can soon welcome you back.
Best regards,
Ziad Tantawi – General Manager
2/10 – Ungenügend
Verifizierter Reisender
18. Okt. 2019
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was the last time I will book a stay at this property.
It’s old and unkept!Ventilation is horrible. The beds are terrible and in need of replacement. Only stayed long enough to to make contact with friends and left the property for a good nights rest elsewhere.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von ZTantawi am 30. Okt. 2019
Thank you for posting a review about our resort.
We understand from your comment that you were not happy with your overall experience and condition of room. We sincerely apologize for any inconvenience you might have faced.
We have already addressed your feedback to all concerned departments to ensure improvement.
We hope to have the pleasure of welcoming you back soon.
Best regards,
Ziad Tantawi – General Manager
6/10 – Okay
shikha
Mit der Familie gereist
7. Okt. 2019
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
shikha
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von ZTantawi am 8. Okt. 2019
Thank you for taking time to share a review about our resort.
We noticed that you rated us 6 and please do not hesitate to share more details about your experience. We assure you that we will share your comments with all concerned departments that will enable us to improve further our facilities and services.
We hope to have the pleasure of welcoming you back soon.
Best regards,
Ziad Tantawi – General Manager
10/10 – Hervorragend
shahad, kuwait
7. Sept. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
shahad
Aufenthalt von 1 Nacht im September 2019
Antwort von ZTantawi am 18. Sept. 2019
Thank you for sharing your overall rating about our resort.
It is great to know you were satisfied with the hotel facilities and services.
We hope to have the pleasure of welcoming you back soon.
Best regards,
Ziad Tantawi – General Manager
10/10 – Hervorragend
Verifizierter Reisender
7. Sept. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
.
Verifizierter Reisender
Aufenthalt von 2 Nächten im August 2019
Antwort von ZTantawi am 18. Sept. 2019
Thank you for taking time to share your overall rating about our resort.
We are glad that you found our facilities and services to your satisfaction.
We hope to have the pleasure of welcoming you back soon.
Best regards,
Ziad Tantawi – General Manager
6/10 – Okay
Alfred, Block 2, Street 220, Egaila, Kuwait
Mit der Familie gereist
28. Aug. 2019
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
I had been a regular patron of Kuwait Hilton Resort from 2007 through 2011; the overall facility is showing signs of neglect and normal decay as a result of age. Hilton Resot Kuwait needs a modernization/renovation to take place very soon. It use to be rated as a five star facility, now it's barely a a good four star facility. Look to Dubai for suggestions on how to improve.
Alfred
Aufenthalt von 4 Nächten im August 2019
Antwort von ZTantawi am 18. Sept. 2019
Thank you for posting a review about our resort.
We have taken good note of your comment about the hotel facilities and we are sorry if this did not meet your expectations.
We hope to have the pleasure of welcoming you back.
Best regards,
Ziad Tantawi – General Manager
10/10 – Hervorragend
Verifizierter Reisender
19. Aug. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Verifizierter Reisender
Aufenthalt von 3 Nächten im August 2019
Antwort von ZTantawi am 20. Aug. 2019
Thank you for taking the time to post a review about our resort.
We are delighted to learn that you were satisfied with the hotel facilities and services since you rated them 5.
We hope to have the pleasure of welcoming you back.
Best regards,
Ziad Tantawi – General Manager
8/10 – Gut
kholoud
12. Aug. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
kholoud
Aufenthalt von 2 Nächten im August 2019
Antwort von ZTantawi am 20. Aug. 2019
Thank you for posting a review about our resort.
We are glad to know that you rated us 8 and that our facilities and services met your expectations.
We hope to have the pleasure of welcoming you back.
Best regards,
Ziad Tantawi – General Manager
8/10 – Gut
Verifizierter Reisender
2. Aug. 2019
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great stay with bad staff
Staff at the front desk were not friendly at all!!!!!
Verifizierter Reisender
Aufenthalt von 2 Nächten im Juli 2019
Antwort von ZiadT am 8. Aug. 2019
Thank you for posting a review about our resort.
We have taken good note of your comment about our team at the Front desk and we sincerely apologize if this aspect did not meet your expectations.
We have already addressed your feedback to our Front Office Manager in order to enforce retraining for future improvement.
We hope to have the pleasure of welcoming you back.
Best regards,
Ziad Tantawi – General Manager
6/10 – Okay
BADER
28. Juli 2019
Verbesserungswürdig: Sauberkeit
BADER
Aufenthalt von 1 Nacht im Juli 2019
Antwort von ZiadT am 31. Juli 2019
Thank you for posting a review about our resort.
We have taken good note of your overall rating with the hotel facilities and services.
We hope to have the pleasure of welcoming you back.
Best regards,
Ziad Tantawi – General Manager
10/10 – Hervorragend
Verifizierter Reisender
Mit dem Partner gereist
26. Juli 2019
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Every thing the staf ,view, food,rooms style ,pool and finally my best the beach i like the service on the beach
Verifizierter Reisender
Aufenthalt von 2 Nächten im Juli 2019
Antwort von ZiadT am 31. Juli 2019
Thank you for taking the time to post a review about our resort.
It is great to know that you found the hotel facilities and services to your satisfaction.
We are looking forward to welcoming you back soon.
Best regards,
Ziad Tantawi – General Manager
4/10 – Schlecht
Verifizierter Reisender
30. Juni 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Noisy Neigbors
The guests in the next room were extremely noisy ALL night long so sleeping was difficult for two of the nights I was there.
Verifizierter Reisender
Aufenthalt von 4 Nächten im Juni 2019
Antwort von ZiadT am 2. Juli 2019
Thank you for posting a review about our resort and we sincerely apologize for any inconvenience caused by neighboring guest.
Please be assured that we have taken good note of your comment and this will be addressed to all concerned departments to avoid recurrence of such disturbance in the future.
We hope to have the pleasure of welcoming you back soon.
Best regards,
Ziad Tantawi – General Manager
10/10 – Hervorragend
Verifizierter Reisender
7. Juni 2019
Gut: Sauberkeit und Personal & Service
Verifizierter Reisender
Aufenthalt von 3 Nächten im Mai 2019
Antwort von NicolasM am 9. Juni 2019
Thank you for taking time to post a review about our resort.
I am glad to read that you rated us 5 and found the hotel facilities and services to your satisfaction.
We hope to have the pleasure of welcoming you back soon.
Best regards,
Nicolas Martin – Director of Operations
10/10 – Hervorragend
Mr.Smith
30. Apr. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location. No disturbance from traffic. Great view.
Mr.Smith
Aufenthalt von 2 Nächten im April 2019
Antwort von Nicolas Martin – Director of Operations am 30. Apr. 2019
Thank you for taking the time to post a review about our resort.
I am glad to read that you had an enjoyable stay with us.
We hope to have the pleasure of welcoming you back soon.
6/10 – Okay
ahmad
31. März 2019
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ahmad
Aufenthalt von 1 Nacht im März 2019
Antwort von NicolasM am 1. Apr. 2019
Thank you for taking the time to share a review about our resort.
I have taken good note of your rating and this was also shared with the teams.
We hope to have the pleasure of welcoming you back soon.
Best regards,
Nicolas Martin – Director of Operations
8/10 – Gut
Sulaiman
16. Feb. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good experience!
Great but the room had a strong smoking smell
Sulaiman
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Nicolas am 24. Feb. 2019
Thank you for sharing a review about our resort.
I am happy to read that you rated us 8 and that you enjoyed your stay with us.
I have taken good note of your comment about your room smell and this was immediately addressed to our Executive Housekeeper for improvement in the future.
We are looking forward to welcoming you back again.
Best regards,
Nicolas Martin – Director of Operations
10/10 – Hervorragend
Verifizierter Reisender
2. Feb. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very nice people and always great rooms. I will always stay here when I am in town.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Nicolas Martin am 6. Feb. 2019
Thank you for sharing a review about our resort.
I am glad to read that the facilities and services met your expectations.
We are looking forward to welcoming you back again.
Best regards,
Nicolas Martin – Director of Operations
10/10 – Hervorragend
Verifizierter Reisender
2. Sept. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im August 2018
Antwort von NicolasM am 6. Nov. 2018
I am glad to read your overall rating of the hotel facilities and services.
Thank you and we are looking forward to welcoming you back soon.
Best regards,
Nicolas Martin – Director of Operations
10/10 – Hervorragend
Verifizierter Reisender
17. Aug. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 2 Nächten im August 2018
Antwort von NicolasM am 6. Nov. 2018
Thank you for taking time to post a review about our resort.
I am happy to read your overall rating and that you found the facilities up to your expectations.
We hope to have the pleasure of welcoming you back soon. Best regards, Nicolas Martin – Director of Operations
8/10 – Gut
MK, Qatar
8. Aug. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Its worth the price, although the hotel is a bit far from the center
MK
Aufenthalt von 1 Nacht im August 2018
Antwort von Nicolas am 13. Aug. 2018
Thank you for sharing about your recent stay at Hilton Kuwait Resort.
I am glad to read that you were satisfied with the hotel facilities and services and we hope to have the pleasure of welcoming you back soon.
Best regards,
Nicolas Martin – Director of Operations
10/10 – Hervorragend
Tracy
26. März 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely Hotel
I have stayed here before. Lovely hotel.
Tracy
Antwort von Florian am 1. Apr. 2018
Thank you for sharing your views with us.
We are happy you have rated us 5-star and to know you enjoyed your stay.
We will definitely share your feedback with the team and we will continue to make your visit memorable & hassle-free.
We hope you will visit us again soon.
Best regards,
Florian Gruhl - Director of Operations
10/10 – Hervorragend
Paul
20. Feb. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Paul
Antwort von Florian am 1. Apr. 2018
We are glad you had a wonderful stay as your overall rating of our resort indicates complete satisfaction.
We are happy you have rated us 5-star and to know you had a wonderful stay.
Our teams in various departments were also happy that you have enjoyed your visit.
We hope we can welcome you back soon.
Best regards,
Florian Gruhl - Director of Operations
10/10 – Hervorragend
Paul
18. Feb. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kuwait Oasis
A good hotel and one I will continue to use each time I head to Kuwait
Paul
Aufenthalt von 3 Nächten im Februar 2018
Antwort von Florian am 1. Apr. 2018
We are glad you enjoyed your stay at our property.
We have shared your views with the team and we assure you that we will continue to extend exceptional services & standards throughout your visit.
Thank you for sharing your feedback. We hope we can welcome you back soon.
Best regards,
Florian Gruhl - Director of Operations
4/10 – Schlecht
Fahad
21. Jan. 2018
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Not bad
Fahad
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Florian am 24. Jan. 2018
Thank you for posting your views on Hotels.com.
We were truly concern about your overall experience at our property as you have rated us 2 which illustrates disappointment.
We regret if we were unable to meet your expectations.
Please note that we are committed in delivering exception services and memorable experience for all our guests.
We trust that you will consider returning to our property in future. Thank you again for your feedback.
Best regards,
Florian Gruhl
2/10 – Ungenügend
Danah
14. Jan. 2018
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Danah
Aufenthalt von 2 Nächten im Januar 2018
Antwort von Florian am 24. Jan. 2018
We are grateful for sharing your views with us.
We noticed you have rated us 1 which determines a very less satisfactory experience.
It is our top priority to deliver the finest services and standards for all our guests hence rest assured that we shall take the necessary actions for improvement.
Thank you again for your valuable feedback. We hope you will consider returning to our property in future.
Best regards,
Florian Gruhl
Director of Operations
10/10 – Hervorragend
mike, kuwait
31. Dez. 2017
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Huge plenty of room excellent service
Great food, nice private beach, excellent service heated pool, really classy
mike
Aufenthalt von 2 Nächten im Dezember 2017
Antwort von Florian am 2. Jan. 2018
Thank you for taking time to share with us your recent experience at Hilton Kuwait Resort.
We are pleased that you had an enjoyable stay and were fully satisfied with the restaurant food, beach, spa and services.
We have shared your feedback with the team and we assure you we will continue to deliver the typical Hilton hospitality & services at all times.
We hope you will visit us again soon. Thank you for sharing your thought with us.
Best regards,
Florian Gruhl
Director of Operations