ph.no.on reservation sheet was incorrect.Personel was available on phone only in Turkey day time only.Computer was not working much of the time.Double charges were made on one day (though one double charge was reversed)We had reservation for 2 days11th &12th.reservation for 12th I canced by phone, still we were billed for 2 days, though we stayed for one day 11th only.At check out on 11th we did not recieve printed check out sheet, as computer was down.Checkout clerk only gave hand written note that we paid for one day without his full name,hotel stamp, or other relevent information.