Premier-Zimmer | Zimmersafe, Schreibtisch, schallisolierte Zimmer, Bügeleisen/Bügelbrett
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Bewertungen von Royale Chulan Damansara

5 out of 5
Royale Chulan Damansara
2, Jalan PJU 7/3, Mutiara Damansara, Petaling Jaya, Selangor

Bewertungen

8,0

Sehr gut

188 von insgesamt 644 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
297 von insgesamt 644 Gästebewertungen haben eine Bewertung von 8 - Gut" "
96 von insgesamt 644 Gästebewertungen haben eine Bewertung von 6 - Okay" "
38 von insgesamt 644 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 644 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

7,8/10

Personal & Service

7,4/10

Ausstattung

7,6/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

ChristianEngler, Bangkok, Thailand

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bin geschäftlich immer wieder in diesem Hotel, 3-4 mal pro Jahr. Es passt soweit alles, eventuell könnte das Frühstücksbüffet etwas internationaler sein. Es ist zu bedenken, Malaysia ist ein überwiegend muslimisches Land.
Aufenthalt von 5 Nächten im September 2019

10/10 – Hervorragend

Andrea

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxing and quiet stay in a beautiful hotel
Everything was fine from great room, views, amenities, Wi-Fi, friendly and helpful staff
Aufenthalt von 1 Nacht im Dezember 2018

10/10 – Hervorragend

Andrea

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very relaxing and quiet stay in spacious room
Everything was fine except the TV, that's lacking good English speaking channels like wild animal, national geographic, discovery channel and Fox sports channels
Aufenthalt von 1 Nacht im Dezember 2018

6/10 – Okay

Sebastian

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Not worth the money.
We were disappointed that the Wellness-area was just accessible if buying an expensive Spa-package.we felt like cheated because in the hotel description they say nothing about that. After complaining the hotel was Not able to offer us a convenient compensation. Moreover the free shuttle service in the area as on the hotel description was Not provided. Breakfast buffet was big but Not of best quality - Juices swetened and Not made of fresh fruìt as it should be in q 5star hotel. All in all Not worth the money!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel, toller Infinity-Pool
Gut ausgestattete, große Zimmer, die leider schon etwas älter, aber immer noch gut in Schuss sind. Die Pool-Landschaft mit dem Infinity-Pool ist sehr schön.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Ket Yue

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed staying in the spacious room with a good view. The best part is the walkway from hotel to the Mutiara Damansara Metro station which is the Metro leading to Central station and all the major shopping centres We loved swimming in the infinity pool and watching the views from there.
Aufenthalt von 7 Nächten im März 2024
Antwort von The Management am 19. Apr. 2024
Dear Ket Yue,Greetings from Royale Chulan Damansara!Thank you for taking the time to share your feedback. We're pleased to know that you had nice stay at Royale Chulan Damansara. We look forward to welcoming you back on your next visit to KL.Best regards, Royale Chulan Damansara Management

6/10 – Okay

Harish

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 8 Nächten im Februar 2024
Antwort von The Management am 2. Apr. 2024
Dear Harish on,Greetings from Royale Chulan Damansara!Thank you for your stay! We look forward to hosting you again for another wonderful stay.

6/10 – Okay

Bang Ting

Geschäftlich gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Management am 2. Apr. 2024
Dear Bang Ting,Greetings from Royale Chulan Damansara!Thank you for your stay! We look forward to hosting you again for another wonderful stay.

4/10 – Schlecht

Toshimitsu

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
全館禁煙で、喫煙した場合500RMの罰金と謳っている割には部屋はカビ臭く、清掃も行き届いていない。アメニティも必要最小限で日本のビジネスホテル以下。次回訪問時にこのホテルを利用するかと言われたら、利用しない。
Aufenthalt von 1 Nacht im Februar 2024
Antwort von The Management am 2. Apr. 2024
Dear Toshimitsu,Greetings from Royale Chulan Damansara!Thank you for your feedback and please accept our most sincere apologies on your recent stay. This matter has been taken seriously and it has been conveyed to the departments concerned so that necessary improvements will be made for a better experience in the future. Please know that we are doing our best in the upkeep of the property and also to maintain a certain level in our service standards.

6/10 – Okay

Per

Geschäftlich gereist
Slitet Hotel med läge nära shoppingcenter.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von The Management am 2. Apr. 2024
Dear Per,Greetings from Royale Chulan Damansara!Thank you for your feedback and please accept our most sincere apologies on your recent stay. This matter has been taken seriously and it has been conveyed to the departments concerned so that necessary improvements will be made for a better experience in the future. Please know that we are doing our best in the upkeep of the property and also to maintain a certain level in our service standards.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
価格を考えれば、満足感が高かった。
だいぶ年数が経っているようで、メンテナンスが必要です。部屋の清潔感、wifi、スタッフ等は問題無かったです。価格や利便性を考えると、十分に有りと思います。
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von The Management am 27. Dez. 2023
Dear Anonymous,Greeting from Royale Chulan Damansara!Thank you for sharing your feedback. We're pleased to hear that you found satisfaction in the overall experience considering the price and convenience. We appreciate your understanding regarding the need for maintenance.Your comments about room cleanliness, wifi, and staff are noted, and we'll use your feedback to continue improving our services. If there's anything specific you'd like us to address, please feel free to let us know.We look forward to welcoming you back for another enjoyable stay.

2/10 – Ungenügend

Ng

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Maintenace of room Is lacking
Aufenthalt von 1 Nacht im November 2023
Antwort von Management am 5. Dez. 2023
Dear Ng,Greeting from Royale Chulan Damansara!Thank you for sharing your feedback regarding the maintenance of your room during your recent stay on November 29, 2023. We apologize for any inconvenience you experienced, and we take your comments seriously.We are committed to ensuring the comfort and satisfaction of our guests, and your feedback will be thoroughly reviewed with our maintenance team to address any deficiencies. If you have specific details or areas that require attention, please feel free to provide more information.We appreciate your understanding and hope to have the opportunity to improve and better serve you during your future stays

8/10 – Gut

Yong Boo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Impromptu stay
Overall ok but there is only 1 body towel. Usually 4/5 star provide hand and face towel but this hotel doesn’t. Bed is soft. Overall, it is a pleasant stay.
Aufenthalt von 1 Nacht im November 2023
Antwort von Management am 5. Dez. 2023
Dear Yong Boo,Greeting from Royale Chulan Damansara!Thank you for sharing your impromptu stay experience with us. We appreciate your feedback and are pleased to hear that your overall stay was pleasant.We apologize for any inconvenience regarding the towels. Your comment about the availability of only one body towel has been duly noted, and we will review our amenities to ensure a more comfortable experience for our guests.We're glad you found the bed to be soft, and we hope to have the opportunity to welcome you back for another enjoyable stay. If there's anything specific you would like us to address, please feel free to let us know.

6/10 – Okay

Red

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
The only plus point is that it is quiet and peaceful. But the furnitures and upholstery are outdated with cracks and signs of rotting. The bed sheets had stains. Yikes. The breakfast was good, but it was 3 star at best. Price per night is expensive for the subpar things you get.
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Wee Meng

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms are spacious. Hotel is conveniently linked to The Curve which is a rather big mall. Close to Pertaling Jaya where the good food is. Room has all the standard facilities you would expect, everything was in working order. Furniture is a little worn and TV is around 29" which I think is rather small for the size of the room. All in all a pleasant experience.
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

David

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
I think hotel need some renovation.
Aufenthalt von 4 Nächten im September 2023

4/10 – Schlecht

Mitsutaka

Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

TAK HENG

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Overall is good
Aufenthalt von 1 Nacht im Mai 2023

2/10 – Ungenügend

Syed

Aufenthalt von 3 Nächten im März 2023

8/10 – Gut

Shigenori

Gut: Sauberkeit und Personal & Service
設備の劣化が目立つ。

8/10 – Gut

Millicent

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service und Ausstattung
Staff were very friendly and always helpful, but carpets in the hallways a bit smelly I think need a bit more airing! Overall I enjoyed my stay and loved my room and room service!
Aufenthalt von 12 Nächten im Oktober 2022

8/10 – Gut

JENILYN

Mit dem Partner gereist
Gut: Personal & Service
No deep bath only shower
Aufenthalt von 1 Nacht im September 2022

8/10 – Gut

Toh Wai Meng

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

Khor

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice environments but he wall paper and some area a bit damaged due to wear and tear. I can imagine how nice it looks when the hotel was new. Generally if you want quiet, safety and walking distance to MRT then this hotel is great for you.
Aufenthalt von 2 Nächten im Juli 2022

6/10 – Okay

Christine

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Property is very run down, there are cracks everywhere. Room has stains on the carpet and luggage area. Floor doesn’t feel clean. Bed is comfortable though. Staff are a bit laid back and slow to response to customers.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Public Relations am 7. Juli 2022
Dear Christine, Greetings from Royale Chulan Damansara! Thank you for taking your time in sharing your experience.Please give us the chance to serve you better on your forthcoming visit. Best regards

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Need major reno
Light bulbs spoilt, power sockets spoilt, lift without security feature (everyone can go to every floor) gym without aircon with only 2 out of 4 threadmills working Saving grace was buffet breakfast: very good selection and tasty
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Public Relations am 22. Juni 2022
Dear valued guest, Greetings from Royale Chulan Damansara! Thank you for taking the time to share your experience with us. We must apologize for the inconvenience you had experienced during your stay. We hope to have you back gain. Best regards

6/10 – Okay

Azmin, Petaling Jaya

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
great location, great and helpful staff...but amenities and hotel condition is rather bad
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Public Relations am 14. Juni 2022
Dear Azmin, Greetings from Royale Chulan Damansara!thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards

10/10 – Hervorragend

teik hooi

Aufenthalt von 2 Nächten im Mai 2022
Antwort von Public Relations am 25. Mai 2022
Dear Teik Hooi, Greetings from Royale Chulan Damansara! Thank you for your feedback during your recent stay with us. We hope to have the honour of welcoming back to our hotel. Warm regards

10/10 – Hervorragend

SITI NOOR ROSSALWANA BINTI

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great stay!
Aufenthalt von 1 Nacht im April 2022
Antwort von Public Relations am 14. Juni 2022
Dear Siti, Greetings from Royale Chulan Damansara! we are certainly glad that you had a great stay with us.We hope to have the honour of welcoming you back to our hotel. Warm regards

8/10 – Gut

Sarah

Aufenthalt von 1 Nacht im April 2022
Antwort von Public Relations am 13. Mai 2022
Dear Sarah, Greetings from Royale Chulan Damansara! Thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards

6/10 – Okay

Declan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Facilities are not well maintained
Overall, quite disappointing. The hotel was poorly maintained. Wall paper was peeling, the doors made squeaky noises, the carpet looks worn out, the furniture were damaged. The room also had a musky smell.
Aufenthalt von 2 Nächten im April 2022
Antwort von RCD am 26. Apr. 2022
Dear Declan, Greetings from Royale Chulan Damansara! Thank you for choosing to stay with us. Please accept our most sincere apologies for the inconvenience you had experienced during your stay. Our management has been informed and will take necessary steps for improvement. Hope to have you staying with us again soon. Warm regards

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
We checked in at 4PM and yet one room was not ready.
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Public Relations am 7. Jan. 2022
Dear valued guest, Greetings from Royale Chulan Damansara! Thank you for choosing to stay with us. We are very sorry to hear about your unpleasant experienced during your stay.We hope to have the honour of welcoming you back to our hotel. Warm regards

10/10 – Hervorragend

WAN NOR HASNY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Public Relations am 7. Jan. 2022
Dear Wan, Greetings from Royale Chulan Damansara! Thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards

6/10 – Okay

LOONG KIT

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit
The room have some stinky smell like carpet are wet before.
Aufenthalt von 3 Nächten im Oktober 2020
Antwort von Public Relations am 21. Dez. 2020
Dear Loong Kit, Greetings from Royale Chulan Damansara! Thank you for choosing to stay with us. We are very sorry to hear about your unpleasant experience during your stay. We hope to have the honor of welcoming you back to our hotel. Warm regards.

10/10 – Hervorragend

teik hooi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2020
Antwort von Public Relations am 21. Dez. 2020
Dear Teik Hooi, Greetings from Royale Chulan Damansara! We are certainly glad that you had a great stay with us.We hope to have the honour of welcoming you back to our hotel. Warm regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2020
Antwort von Public Relations am 21. Dez. 2020
Dear valued guest, greetings from Royale Chulan Damansara! thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards.

10/10 – Hervorragend

TIM MUN

Aufenthalt von 2 Nächten im August 2020
Antwort von Public Relations am 21. Dez. 2020
Dear Tim Mun, greetings from Royale Chulan Damansara! We are certainly glad that you had a great stay with us.We hope to have the honour of welcoming you back to our hotel. Warm regards.

4/10 – Schlecht

Hengwai

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2020
Antwort von Public Relations am 21. Dez. 2020
Dear Hengwai, greetings from Royale Chulan Damansara! Thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards.

8/10 – Gut

HLYK, SGP

Gut: Sauberkeit, Personal & Service und Ausstattung
It was a weird stay this trip Booked a club room again and had excess to the executive lounge However I was charged for consuming can drinks in the room’s mini fridge ! When as a guest I could have had it free at the lounge just 25meters from the room It was real funny 😂 every time I think about it
Aufenthalt von 4 Nächten im März 2020
Antwort von Public Relations am 19. März 2020
Dear valued guest, Greetings from Royale Chulan Damansara! Thank you for taking your time in sharing your detailed experience.We must apologize on the drinks issue and will highlight to the Front Office Manager for her attention. Please give us the chance to serve you better on your forthcoming visit.Warm regards

8/10 – Gut

Joyce

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
20% off F&B
Great service as always. They even gave me a 20% discount off my F&B bill when I mentioned I was a silver member . No hassle. It’s good to know hotel are recognizing that FITs are going to bring in the business during these CV19 times...
Aufenthalt von 1 Nacht im März 2020
Antwort von Public Relations am 13. März 2020
Dear Joyce, Greetings from Royale Chulan Damansara! We are glad to hear that you had a good stay with us. Thank you for putting a mention of our service in your feedback. Look forward to having you back again soon, Warm regards

8/10 – Gut

teik hooi

Aufenthalt von 2 Nächten im März 2020
Antwort von Public Relations am 21. Dez. 2020
Dear Teik Hooi, greetings from Royale Chulan Damansara! thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards.

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Februar 2020
Antwort von Public Relations am 21. Dez. 2020
Dear valued guest, greetings from Royale Chulan Damansara! Thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards.

8/10 – Gut

HLYK, Singapore

Gut: Sauberkeit, Personal & Service und Ausstattung
I’ve stayed this at property for nearly as long that it has been around It’s conveniently located and being near The Curve & Kidszania makes it a good location for families and don’t forget it has it own skating rink Rooms are getting old and dated though with some rooms requiring a makeover hopefully they could do this in phases so that it will continue to be a go to place to stay Some areas of the hotel do require immediate attention with floor tiles losing its grouting & popping tiles in other area of the hotel They do have eateries within the hotel however there are more food choices just steps away It’ll still be my choice of stay for years to come
Aufenthalt von 4 Nächten im Februar 2020
Antwort von Public Relations am 9. März 2020
Dear HLYK, Greetings from Royale Chulan Damansara! We appreciate your feedback and kind comments on our location. In reference to your feedback on our rooms and furnishing,we would like to inform that maintenance works are currently being carried out on a staggered basis in the effort of preserving our rooms and hotel's interior. We look forward to having you stay with us again. Warm regards

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
古いが清潔
建物自体は古いがきちんとメンテされており清潔な印象。エレベータが遅くて部屋から遠い。朝食は種類が豊富だが、スタッフのサービスはイマイチ。ショッピングセンターが隣接しており便利。飲食店も多い。
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Public Relations am 21. Dez. 2020
Dear valued guest, greetings from Royale Chulan Damansara! Thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards.

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 1 Nacht im Februar 2020
Antwort von Public Relations am 21. Dez. 2020
Dear valued guest, Greetings from Royale Chulan Damansara! Thank you for choosing to stay with us. Look forward to having you back again soon.Warm regards.

8/10 – Gut

LimBS, Perth

Mit dem Partner gereist
Location is good. The Curve is a great place for shopping and entertainment Plenty of eating places and walking distance to MRT station
Aufenthalt von 5 Nächten im Februar 2020
Antwort von Public Relations am 12. Feb. 2020
Dear Lim, thank you for choosing to stay with us.It is great to know that you liked our hotel location. Look forward to having you back again soon. Warm regards, Public Relations Department

8/10 – Gut

Malathi, Singapore

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The discounted rate offered for breakfast at the point of check-in was good but it was not made clear that the offer is only valid at the point of check-in.
Aufenthalt von 3 Nächten im Januar 2020
Antwort von Public Relations am 30. Jan. 2020
Dear Malathi, thank you for feedback. We look forward to welcoming you back soon. Best regards,Public Relations Department

10/10 – Hervorragend

Lawrence Tan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Public Relations am 30. Jan. 2020
Dear valued guest, we are certainly glad that you had a great stay with us. we would love to have you staying with us again. Best regards, Public Relations Department

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Non smoking room but strong cigarettes smell. Especially in the toilet. Carpet was dirty, aircond was not cold and water heater too hot. When complaint made to the receptionist, no response given. Disappointing as was expected to be well managed hotel.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Public Relations am 24. Jan. 2020
Dear valued guest, thank you for staying with us. However, we are very sorry about the housekeeping and maintenance issues that occur during your stay. This has been brought up to the head of the department’s concern to be more mindful and thorough in the cleanliness of our rooms and to strive to maintain the best quality of service we give to our guests. We hope that you will give us another chance to serve you better. Warm regards, Public Relations Department