Dear Chow Lai,Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the cleanliness of our hotel, the competitive pricing, and the amenities provided in the room. We apologize for any inconvenience you experienced with the language proficiency of our staff and the design aspects of the room and parking lot. Your comments regarding the sink placement, LED lighting, and parking experience are duly noted, and we will consider them carefully for future improvements. We aim to provide a comfortable and seamless experience for all our guests, and your feedback helps us identify areas for enhancement. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best Regards,INNSiDE by Melia Kuala Lumpur Team

Dear Thanjira,Thank you for your feedback! We're delighted to hear that you found our location next to EkoCheras Mall convenient for accessing cafes, restaurants, and public transport. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!Warm Regards,INNSiDE by Melia Kuala Lumpur Team

Dear Tony,Thank you for sending us the feedback and recommendation on our performance. We are glad that you have been deciding to stay with us during the visit at this wonderful city. We hope that all the team have been able in delivering the best service during the time. We also hope that you will repeat the stay and enjoy more experience with us. Have a great day and #staycurious!Best Regards,INNSiDE by Melia Kuala Lumpur Team