2 Außenpools, geöffnet von 08:00 Uhr bis 20:00 Uhr, Liegestühle

Bewertungen von BlueSotel SMART Krabi Aonang Beach - Adults only

4 out of 5
BlueSotel SMART Krabi Aonang Beach - Adults only
1077 Aonang Soi 15, Moo 2, Aonang, Krabi, Krabi

Bewertungen

9,0

Wunderbar

252 von insgesamt 416 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
117 von insgesamt 416 Gästebewertungen haben eine Bewertung von 8 - Gut" "
28 von insgesamt 416 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 416 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 416 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Annika

Aufenthalt von 7 Nächten im Februar 2024
Antwort von The Management BlueSotelSMART am 22. März 2024
Dear Annika,Thank you for choosing our hotel and for giving us a 5 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.

8/10 – Gut

Kai

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unser Aufenthalt im Bluesotel Smart war sehr angenehm! Es hat eine super Lage und ist trotzdem sehr ruhig gelegen. Unser Highlight war der Rooftop Pool mit tollem Ausblick :) Der Monkey Trail ist auch gleich nebenan. Das Personal war nett und die Zimmer sauber.
Antwort von The Management BlueSotelSMART am 20. Jan. 2024
Dear Kai,Thank you for sharing your positive experience at Bluesotel Smart! We're delighted to hear that your stay was very pleasant and that you enjoyed the great location and peaceful atmosphere. It's fantastic that the rooftop pool with its great view was a highlight for you, and we're glad you found the Monkey Trail conveniently located nearby. We appreciate your kind words about our staff and the cleanliness of the rooms. We look forward to welcoming you back for another enjoyable stay!

10/10 – Hervorragend

Alexandra

Aufenthalt von 6 Nächten im Januar 2024
Antwort von The Management BlueSotelSMART am 1. Feb. 2024
Dear Alexandra,Thank you for choosing our hotel and for giving us a 5 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.Sincerely yoursThe Management BlueSotelSMART

6/10 – Okay

Julia

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Kurzer Weg zum Strand, nettes Personal, sehr hellhörig und Baustelle nebenan.
Aufenthalt von 7 Nächten im November 2023
Antwort von The Management BlueSotelSMART am 1. Dez. 2023
Dear Julia,Thank you for your review. We're glad you enjoyed the short walk to the beach and found our staff welcoming. We apologize for the noise from the adjacent construction site, and we're actively addressing this issue to enhance our guests' experience. Your feedback is valuable, and we appreciate your understanding. We hope you'll consider staying with us again for an improved visit.

10/10 – Hervorragend

Gerald

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Modernes Hotel mit tollen Pools.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von The Management BlueSotelSMART am 5. Nov. 2023
Dear Gerald,Thank you for your concise feedback! We're glad to hear you enjoyed our modern hotel and the great pools. If you have any further comments or if there's anything specific you'd like to highlight or suggest for improvement, please feel free to share. We value your input and look forward to welcoming you again in the future.

6/10 – Okay

Marius

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
In die Jahre gekommenes Hotel. Schimmel im Badezimmer. Sehr hellhörig. Könnte gepflegter und sauberer sein. Sehr gute Aussicht aus dem Rooftop-Pool, allerdings grüne Ränder im Pool. Frühstück hauptsächlich Fertigprodukte und begrenzte Auswahl.
Aufenthalt von 2 Nächten im September 2023
Antwort von The Management BlueSotelSMART am 5. Nov. 2023
Dear Marius,We appreciate your feedback and apologize for falling short of your expectations. Your comments are valuable, and we will use them to make improvements. We're sorry for any inconvenience caused by the outdated aspects, noise, and cleanliness issues.We will address the mold in the bathroom and work on maintaining a cleaner environment. Thank you for acknowledging the great view from the rooftop pool. We'll investigate the pool's green edges and strive to rectify any issues.Your feedback on the breakfast selection is noted, and we'll work on enhancing it.We're committed to providing a better experience, and your input helps us in this endeavor. We hope to have the opportunity to host you again and exceed your expectations.

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel in Krabi Ao Nang Beach
Super Hotel in bester Lage mit cool Pools....super Ausblick, einfach nur zu empfehlen!
Aufenthalt von 4 Nächten im November 2022
Antwort von The Management BlueSotelSMART am 1. Dez. 2022
Dear Peter,Thank you for taking the time to leave this short and sweet review. We highly appreciate it and look forward to welcoming you again in the near future.Stay cool at Bluesotel SMART Krabi!Sincerely yoursThe Management BlueSotelSMART

8/10 – Gut

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schöner Pool Fitness war gut Einchecken war eher mittelmäßig Modernes Zimmer
Aufenthalt von 1 Nacht im November 2022
Antwort von The Management BlueSotelSMART am 25. Nov. 2022
Dear David,Thank you for taking the time to leave this short and sweet review. We highly appreciate it and look forward to welcoming you again in the near future.Stay cool at Bluesotel SMART Krabi!Sincerely yoursThe Management BlueSotelSMART

8/10 – Gut

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schöner Pool. Gute Zimmerausstattung.
Aufenthalt von 4 Nächten im November 2022
Antwort von The Management BlueSotelSMART am 14. Nov. 2022
Dear David,We are delighted to hear that you had a wonderful stay with us and taking so much for giving us a great review.Your comment is valuable, for our service improvement.We wish to welcome you back again to our beautiful hotel in your next visit to Krabi.Sincerely yoursThe Management BlueSotelSMART

10/10 – Hervorragend

Joerg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles bestens
Wunderbares neues Hotel, schöne Pools
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von The Management BlueSotelSMART. am 15. Jan. 2022
Dear Value Guest, Thank you for staying at BlueSotel Smart Krabi, and for taking the time to write about your stay with us here. We are happy to read that you enjoyed the stay with us. We are looking forward to welcoming you back to BlueSotel Smart Krabi in the near future. Sincerely yours The Management BlueSotelSMART

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von The Management BlueSotelSMART am 5. Jan. 2022
Dear Value Guest, Thank you for staying at BlueSotel Smart Krabi, and for taking the time to write about your stay with us here. We are happy to read that you enjoyed the stay with us. We are looking forward to welcoming you back to BlueSotel Smart Krabi in the near future. Sincerely yours The Management BlueSotelSMART

10/10 – Hervorragend

Alexander

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel, ziemlich zentral, nicht weit weg vom strand, nettes personal, alles sauber. Gerne wieder
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von The Management BlueSotelSMART am 5. Jan. 2022
Dear Value Guest, Thank you for staying at BlueSotel Smart Krabi, and for taking the time to write about your stay with us here. We are happy to read that you enjoyed the stay with us. We are looking forward to welcoming you back to BlueSotel Smart Krabi in the near future. Sincerely yours The Management BlueSotelSMART

10/10 – Hervorragend

Sven Fabian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jederzeit wieder. Alles top.
Alles bestens. Das einzige, was nicht so schön war, war die Auswahl beim Frühstück. Leider gab es keinerlei Belag fürs Brot bzw. den Tost. Kein Schinken, keine Salami, keinen Käse. Aber nun gut. Man ist ja in Thailand und nicht in Europa. Sonst vom Service, Lage und Ausstattung her alles wunderbar. Kommen gerne wieder. Es ist ruhig gelegen und trotzdem alles fußläufig erreichbar.
Aufenthalt von 6 Nächten im November 2021
Antwort von The Management BlueSotelSMART. am 2. Dez. 2021
Dear Value Guest, Warmest regards from BluesotelSMART. It is very important for us to take your valuable feedback in record for our further improvement, we are happy to tell you that your issue has been raised to the executive board. We did initiate primary protocol in order to eliminate this issue and we do understand that some feature may cause inconvenience. But our team are doing our best to act as fast as we can to support you and provide the best stay experience. Thank you again for your feedback and hope to see you again. Sincerely yours The Management BlueSotelSMART.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nicht alle Infos bekommen beim Check in - dadurch hatten wir am nächsten Tag Kein saubergemachtes Zimmer! Toller Pool auf dem Dach Gute Lage Frühstück ok
Aufenthalt von 3 Nächten im Februar 2020
Antwort von RDM am 21. Feb. 2020
Sehr geehrter Gast, Herzliche Grüße von BlueSotelSMART! Wir freuen uns, dass Ihnen unser Pool auf dem Dach, unsere günstige Lage nur 200 m vom Strand von Ao Nang entfernt und einen Blick auf die Kalksteingebirge und die Andamanensee bietet gefallen hat und Sie mit unserem Frühstück zufrieden waren. Wir entschuldigen uns in aller Form, dass Sie nicht alle Informationen bei Check-in erhalten. Wir möchten uns für Ihre Bewertung bedanken und würden uns über ein Wiedersehen sehr freuen. Mit freundlichen Grüßen Das Management BlueSotelSMART

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Februar 2020

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Modernes Hotel, ruhige Lage, schöner Poolbereich, schöne Zimmer
Aufenthalt von 3 Nächten im Februar 2020
Antwort von RDM am 25. Feb. 2020
Dear Valued Guest, We are very happy to receive your overall satisfaction. Delighted to know that you were satisfied with our location, the pool, and the room. We would like to thank you again and we hope that our service completed your stay experience. Sincerely yours The Management BlueSotel SMART

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 10 Nächten im Dezember 2019
Antwort von RDM am 10. Jan. 2020
Dear Valued Guest, Warmest regards from BlueSotelSMART! It is an honor to receive such positive feedback from you. Thank you again and we hope to see you again soon. Sincerely yours The Management BlueSotelSMART

10/10 – Hervorragend

Adina Elena

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good property
Aufenthalt von 14 Nächten im Mai 2024
Antwort von The Management BlueSotelSMART am 17. Mai 2024
Dear Adina,Thank you for your positive feedback! We're delighted to hear you enjoyed our property. We look forward to welcoming you back in the future!

4/10 – Schlecht

Montoya

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Staff was not friendly, except 1 or 2 at front desk. House keeping staffs seemed annoyed when you request for something extra like towels or toilet paper. Bell desk never helped with our luggage, but would help others instead. European foreigners to be specific. Only thing I enjoyed was the rooftop pool.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von The Management BlueSotelSMART am 17. Mai 2024
Dear Montoya,Thank you for sharing your feedback. We're sorry to hear about your experience and sincerely apologize for the lack of friendliness and assistance you encountered. We strive to provide excellent service to all our guests and will address these issues with our team. We are glad you enjoyed the rooftop pool, and we hope you'll consider giving us another chance in the future. Your comments are invaluable for improving our service. Please contact us directly so we can make it right on your next visit.

10/10 – Hervorragend

Emily

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room and facility was very clean, staff was very nice, and close to the beach, the only thing that I would like to comment on is that the main shopping strip is a little far away from the entrance/not as convenient as the other BlueSotel. It would be a little difficult for someone unable to walk long distances or a disability.
Aufenthalt von 6 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 11. Mai 2024
Dear Emily,"Thank you for your valuable feedback and positive comments about our clean facilities, friendly staff, and proximity to the beach. We're delighted that you had an enjoyable stay. We understand your concern about the distance to the main shopping strip, especially for those with mobility challenges. We will certainly take this into consideration for future improvements. In the meantime, our team is always available to assist with transportation arrangements or provide recommendations for nearby amenities. Your comfort and convenience are important to us, and we appreciate you bringing this to our attention. We hope to welcome you back for another pleasant stay in the future!"

10/10 – Hervorragend

Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful clean and no kids
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Management BlueSotelSMART am 17. Mai 2024
Dear Daniel,Thank you for your feedback! We're glad to hear you found our place beautiful and clean. We pride ourselves on maintaining a peaceful environment for our guests. Your satisfaction is important to us, and we hope to welcome you back soon!

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The swimming pool was great for lap swimming.
Aufenthalt von 5 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 11. Mai 2024
Dear Richard,"Thank you for sharing your experience! We're thrilled that you enjoyed our lap swimming facilities. It's wonderful to hear that the swimming pool met your needs. We strive to provide a great experience for all our guests and appreciate your feedback. We hope to see you again soon for more laps and relaxation by the pool. If you have any further suggestions or comments, please feel free to reach out. Thanks again for choosing us for your swimming needs!"

10/10 – Hervorragend

Daniel

Gut: Sauberkeit
Aufenthalt von 6 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 17. Mai 2024
Dear Daniel,Thank you for the perfect rating! We're thrilled to know you had a great experience at our property. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

10/10 – Hervorragend

Derrick

Aufenthalt von 3 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 17. Mai 2024
Dear Derrick,Thank you so much for the 5 out of 5 rating! We're thrilled to hear you had such a positive experience with us. Your support means a lot, and we look forward to welcoming you back soon!

10/10 – Hervorragend

Natasha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved our overnight here! We will definitely be back! Also renting motorcycles for the day was very reasonable!
Aufenthalt von 1 Nacht im April 2024
Antwort von The Management BlueSotelSMART am 27. Apr. 2024
Dear Natasha,Thank you for your glowing review! We're thrilled that you loved your overnight stay with us and that you plan to return. It's fantastic to hear that you found our motorcycle rental service very reasonable. We look forward to welcoming you back for another memorable visit soon! Safe travels until then!

8/10 – Gut

Lyndel

Mit der Familie gereist
Staff were friendly. Pool access room was great. Shower could do with a good scrub. Roof top pool and bar was good. Breakfast had a good selection. Nearly fell over on the wet floor.
Aufenthalt von 6 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 27. Apr. 2024
Dear Lyndel,Thank you for your feedback. We're pleased you enjoyed our friendly staff and amenities like the pool access room and rooftop bar. We apologize for the shower oversight and any inconvenience caused by the wet floor. We'll address these promptly. Your safety is paramount. We're glad you liked our breakfast selection and value your input. We look forward to welcoming you back for an improved experience."

8/10 – Gut

RITSUKO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
プールが大きく アダルトオンリーなので とても静かです
Aufenthalt von 1 Nacht im April 2024
Antwort von The Management BlueSotelSMART am 27. Apr. 2024
Dear Ritsuko,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed our spacious pool and the peaceful atmosphere created by our adults-only policy. Providing a serene environment for our guests is important to us, and we're delighted that you found it relaxing. We hope to welcome you back for another peaceful getaway soon!"

10/10 – Hervorragend

Rosanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really loved the room and the pool of the roof with the daily sunsets and many sunbeds. We enjoyed the gym. Overall a really good quality hotel. We loved the parking guy, he was really friendly. Actually friendlier than the reception. I didn't like that they did not greet us when we arrived daily at the hotel. They look at you, but it feels extra welcoming if they add a 'Hello'.
Aufenthalt von 6 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 21. Apr. 2024
Dear Rosanne,Thank you for your valuable feedback! We're thrilled to hear that you enjoyed our rooms, rooftop pool, and gym during your stay. Your compliments about our parking attendant are greatly appreciated, and we'll be sure to share your kind words with him.We apologize for any oversight at the staff regarding greetings upon your arrival. We're always striving to enhance our hospitality, and your feedback helps us improve. Your suggestion for a warmer welcome will be taken into consideration to ensure a more inviting experience for our guests. We hope to welcome you back soon for another enjoyable stay. Thank you again for choosing our hotel!

8/10 – Gut

Leanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely property only down fall is the hallways echo can hear other guests talking closing doors
Aufenthalt von 4 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 16. Apr. 2024
Dear Leanne,Thank you for your kind words about our property! We appreciate your feedback regarding the noise levels in our hallways. We apologize for any inconvenience this caused during your stay. Rest assured, we are looking into ways to address this issue to enhance our guests' overall experience. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay in the future.

6/10 – Okay

Prashant, Singapore

Mit einer Gruppe gereist
Gut: Sauberkeit
Pros Rooms and balcony are decent size. Excellent rooftop pool and view. Cons All the pool view rooms have no privacy. It is not located on the main street. You will need a scooter or be ready to walk more than 10 min for even a convenience store. Facilities are limited. I would rather take hotel on the main street where everything is easily accessible.
Aufenthalt von 4 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 15. Apr. 2024
Dear Prashant,Thank you for your feedback. We're pleased you liked our spacious rooms, balconies, and rooftop pool with its great views. We apologize for the lack of privacy in our pool view rooms and the distance from the main street. We understand convenience is important.Your comments about our facilities are noted, and we'll strive to improve. We appreciate your perspective and hope to provide a better experience next time.

10/10 – Hervorragend

Sarah

Gut: Sauberkeit
Aufenthalt von 5 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 16. Apr. 2024
Dear Sarah,Thank you for choosing our hotel and for giving us a 5 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.

2/10 – Ungenügend

Stephen

Verbesserungswürdig: Personal & Service
I left my suitcase with the hotel for 2 hours, as my room wasn’t ready on arrival. I went to the rooftop pool. On collecting my case, I noticed that the case was no longer completely closed. Once I got to the room, I pulled my wallet out of my case and discovered that all the money in it had been taken. I filed a police report; hotel manager was rude. Although my 3 nights at the hotel had been paid, and my request for a refund in the circumstances was emphatically denied, I checked out and moved to another hotel.
Aufenthalt von 3 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 15. Apr. 2024
Dear Guest,It doesn't seem fair and ethical to accept this comment without any of the concrete evidences.Please consider your review to avoid any escalation due to common human rights.

10/10 – Hervorragend

Émilie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing staff. The breakfast is definetely worth it. The two pools were great.
Aufenthalt von 7 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 12. Apr. 2024
Dear Emillie,Thank you for your fantastic feedback! We're thrilled you enjoyed our amazing staff, delicious breakfast, and great pools. We hope to welcome you back soon for another wonderful experience at our hotel.

10/10 – Hervorragend

Cristina

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is located so close to the beach which makes it one of the better options in the area. The rooftop pool is definitely a highlight and overall the stay was very enjoyable. I can’t wait to come back to this sotel!
Aufenthalt von 4 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 12. Apr. 2024
Dear Cristina,Thank you for your kind review! We're delighted that you enjoyed our beachfront location and rooftop pool. We look forward to welcoming you back to [Hotel Name] for another enjoyable stay. If you need any assistance with your next visit, please don't hesitate to contact us.

8/10 – Gut

Sinai

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel! Close to the beach & main strip area.
Aufenthalt von 3 Nächten im April 2024
Antwort von The Management BlueSotelSMART am 10. Apr. 2024
Dear Sinai,Thank you for your kind feedback! We're glad you enjoyed our hotel's convenient location near the beach and main strip area. We hope you had a wonderful time exploring the area and experiencing all that our hotel and Ao Nang have to offer.We look forward to welcoming you back for another pleasant stay in the future!

8/10 – Gut

Tracy, Castle Rock

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von The Management BlueSotelSMART am 10. Apr. 2024
Dear Tracy,Thank you for choosing our hotel and for giving us a 4 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.

10/10 – Hervorragend

Jake

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im März 2024
Antwort von The Management BlueSotelSMART am 29. März 2024
Dear Jake,Thank you for choosing our hotel and for giving us a 5 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.

8/10 – Gut

Richard

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is a short walk to the beach. Rooms are good size a value.
Aufenthalt von 3 Nächten im März 2024
Antwort von The Management BlueSotelSMART am 28. März 2024
Dear Richard,Thank you for your review! We're delighted you found our property conveniently located near the beach and appreciated our spacious rooms. Providing value to our guests is important to us, and we're glad you recognized that. We hope you had a pleasant stay, and we look forward to welcoming you back soon.

8/10 – Gut

Nichols

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed for one night and it was good. The breakfast buffet had much variety to choose from. The hotel is close to what I would call the city center with many shops and restaurants. It is also walking distance to the beach. The pool area in the hotel is very nice just a suggestion get up early to get a lounge chair because those go quick!
Aufenthalt von 1 Nacht im März 2024
Antwort von The Management BlueSotelSMART am 26. März 2024
Dear Nichols,Thank you for your recent stay and positive review! We're glad you enjoyed our breakfast buffet, convenient location near the city center and beach, and our pool area. Your suggestion about the lounge chairs is duly noted. We look forward to welcoming you back soon!

8/10 – Gut

Barb

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room was a little small compared to some of the other hotels we stayed in on our month long visit but we loved the balcony overlooking the pool. The rooftop infinity pool was gorgeous. Our only complaint is that happy hour does not include regular hi-balls or beer - just sweet cocktail drinks - not sure about the reason for that. You can walk to Ao Nang Beach in 3 minutes with access to lots of shopping and restaurants.
Aufenthalt von 7 Nächten im März 2024
Antwort von The Management BlueSotelSMART am 25. März 2024
Dear Barb,Thank you for your review! We're glad you enjoyed the balcony and rooftop infinity pool. We'll consider your feedback about happy hour offerings to improve. We're thrilled you found our location convenient. We hope to welcome you back soon

10/10 – Hervorragend

Kc

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Brilliant hotel! Roof top pool is awesome! Great hotel staff.
Aufenthalt von 2 Nächten im März 2024
Antwort von The Management BlueSotelSMART am 25. März 2024
Dear Kc,Thank you for your glowing review! We're thrilled to hear that you enjoyed our rooftop pool and that our staff provided excellent service. We look forward to welcoming you back soon for another brilliant stay!

10/10 – Hervorragend

Louisa

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the staff
Aufenthalt von 5 Nächten im März 2024
Antwort von The Management BlueSotelSMART am 25. März 2024
Dear Louisa,Thank you for your kind words! Our team takes pride in providing exceptional service. We hope to welcome you back soon for another wonderful experience

2/10 – Ungenügend

Harsimran

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
The washrooms were not the cleanest. I wore crocs while showering because I realized the glass did not get a wash and there was black dirt coming off. Shower head not clean( very rusty maybe) but I did not leave the shower feeling cleaner. No conditioner and the dispensers were breaking and falling in shower. No lotions either. We arrive 7am and we’re told to wait till 3pm for check in even after mentioning we will be arriving early. I would rate this hotel a 3/5… some lady staff had attitude.
Aufenthalt von 1 Nacht im März 2024
Antwort von The Management BlueSotelSMART am 22. März 2024
Dear Harsimran,Thank you for sharing your feedback with us. We're sincerely sorry for the inconvenience you experienced during your stay. Cleanliness and guest comfort are our top priorities, and we regret that we fell short of your expectations regarding the washroom condition. Your concerns regarding the shower facilities and amenities have been duly noted, and we will address them promptly to ensure a more pleasant experience for our guests in the future. We apologize for any inconvenience caused by the check-in time and any interactions with our staff that did not meet our usual standard of hospitality. Your feedback is invaluable, and we appreciate the opportunity to improve. We hope to have the chance to welcome you back for a more enjoyable stay.

10/10 – Hervorragend

Bryan

Aufenthalt von 4 Nächten im März 2024
Antwort von The Management BlueSotelSMART am 8. Apr. 2024
Dear Bryan,Thank you for choosing our hotel and for giving us a 5 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.

8/10 – Gut

Jacqueline

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Lovely hotel in a great location. Short walk to the quiet end of the beach but still plenty of amenities on the beach here. Easily walkable to livelier part of town. Excellent breakfast buffet. Disappointed there were no sun umbrellas for the sunbeds by the rooftop pools which made them unusable for us.
Aufenthalt von 14 Nächten im Februar 2024
Antwort von The Management BlueSotelSMART am 22. März 2024
Dear Jacqueline,Thank you for sharing your experience with us. We're thrilled you enjoyed our lovely hotel's great location and our excellent breakfast buffet. Your feedback regarding the sun umbrellas for the rooftop pool is valuable to us, and we apologize for any inconvenience caused. We'll definitely look into improving this aspect for our guests' comfort. We hope despite this, you had an overall pleasant stay. We look forward to welcoming you back and providing an even better experience next time.

4/10 – Schlecht

Mariusz

Mit dem Partner gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Low quality of everything. Not clean.. actually awfully dirty rooms&common areas with mold, visible dirt, stains, plaster/paint falling off etc. Horrible towels, dirty dishes at breakfast, poor management = disorganized staff. Rooftop pool was nice but staff did not clean glasses/plates/cans left by guests for hours. Would rate this hotel a maximum 3 stars, not even close to 4-5 star hotel.
Aufenthalt von 3 Nächten im März 2024
Antwort von The Management BlueSotelSMART am 18. März 2024
Dear Mariusz,We're truly sorry to hear about your disappointing experience. Cleanliness is a top priority, and we've taken immediate steps to address the issues you've raised with our housekeeping and maintenance teams. Your feedback is invaluable, and we're committed to improving. We've also reminded our staff about the importance of prompt service. Please accept our sincerest apologies for any inconvenience caused. We'd love the opportunity to make things right and exceed your expectations in the future. If you'd like to discuss your experience further, please feel free to reach out to us directly

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pour aller à la plage on traverse les égouts et donc les odeurs qui vont avec, et qui se jette dans la mer via le sable, pas très rejouissant. Aussi le petit dejeuner est donné dans une salle digne d'un seminaire, comparé à notre hôtel à chaweng petite déception.
Aufenthalt von 4 Nächten im März 2024
Antwort von The Management BlueSotelSMART am 11. März 2024
Dear David,We appreciate your feedback and apologize for any inconvenience you experienced. Rest assured, we take your comments seriously and will address them promptly to enhance our guests' experiences. Your input helps us improve, and we hope you'll give us another chance to exceed your expectations in the future.

8/10 – Gut

Jacob

Aufenthalt von 3 Nächten im März 2024
Antwort von The Management BlueSotelSMART am 25. März 2024
Dear Jacob,Thank you for choosing our hotel and for giving us a 4 star rating. We would really appreciate hearing about some of the things you enjoyed. Many thanks once again for staying with us, and we hope that you would come back again soon.

10/10 – Hervorragend

Linda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was great but no coffee available in morning on site.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von The Management BlueSotelSMART am 5. März 2024
Dear Linda,Thank you for sharing your feedback with us. We're glad to hear that you found your room to be great. However, we apologize for any inconvenience regarding the lack of coffee available on site in the morning. We understand the importance of starting the day right with a cup of coffee and will certainly take your comment into consideration to improve our services. Your satisfaction is important to us, and we hope to have the opportunity to make your next stay even more enjoyable. Thank you for choosing our hotel, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The top pool and bar were worth the trip alone !!!! Where do you get mountains on one side and sea for sunsets onthe other. Breakfast was Fantastic for 3 $$ people were great and location was not bad
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Management BlueSotelSMART am 29. Feb. 2024
Dear Daniel,Thank you for your enthusiastic review! We're thrilled that you enjoyed our top pool and bar, as well as the breathtaking views of mountains and sea sunsets. It's wonderful to hear that you found our breakfast fantastic and our staff great. We strive to provide an exceptional experience for our guests, and we're delighted to have left such a positive impression. Your kind words mean a lot to us. We can't wait to welcome you back for another memorable stay!