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"Das Personal war sehr zuvorkommend und hilfsbereit. Das Zimmer war mit allem Wichtigen ausgestattet und sauber. Es gab genügend Platz für die Reisekoffer, nur das Wifi Signal war nicht ganz so stark. Das Badezimmer war geräumig und gut geschnitten. Die Aufzüge waren schön groß und es war gut, dass es dort mehrere gibt, das hat Wartezeiten vermieden. Die Lage des Hotels ist sehr zentral und das Zimmer war schön ruhig."

"We thoroughly enjoyed our stay and greatly appreciated the attentive hospitality. Mr. Oikawa kindly arranged the delivery of Jin's glasses to our next hotel in Japanese on our behalf. Thank you for this prompt and friendly service."

"Freundliches und sauberes Hotel. Sehr schön zum baden. Würden wieder kommen."

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"Nice and very clean Room. Breakfast had a good variety and was delicious, Fast and good customer service."

"A Wonderful Stay at JR Tower Hotel Sapporo From the moment I stepped in, I was impressed—the subtle scent and fresh floral arrangements in the lobby created a truly welcoming and elegant atmosphere. The lobby itself is beautiful and spacious, setting the tone for an exceptional stay. The staff were outstanding throughout: professional, kind, and always helpful—especially the concierge and luggage team. I also enjoyed a relaxing, high-quality massage. While the room was a bit small, it matched what I booked and was still very comfortable. The Sky Restaurant was another highlight, offering breathtaking views and excellent cuisine. Thank you for a truly memorable stay!"

"Zentral gelegen. Kein Zugang aufs Dach. Zugang in die Lounge zuoberst nur, wenn man in den oberen Etagen wohnt. Schade! Wir durften die Aussicht daher von dort nicht genießen. Zimmerservice (Bett machen, frische Handtücher) nur, wenn man das Schild heraushängt. (Wussten wir nicht). Badetücher eher zu klein. "

"Great location, just some few steps from Sapporo station if you travel with big luggage. Nice, clean and comfortable rooms."

"Very nice and helpful staff. Good location in walking distance to train station. "