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Bewertungen von The Leela Ashtamudi, A Raviz Hotel

4.5 out of 5
The Leela Ashtamudi, A Raviz Hotel
Thevally, Mathilil PO, Kollam, Kerala

Bewertungen

8,2

Sehr gut

38 von insgesamt 76 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
17 von insgesamt 76 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 76 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 76 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 76 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,4/10

Personal & Service

9,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Harinarayan, Trivandrum

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mr.Sam K Phiiph am 26. Mai 2024
Dear Guest,Namaste !Thank you for your wonderful 5-star rating! We are delighted you had an exceptional experience at The Leela Ashtamudi, A Raviz Hotel. Your positive feedback motivates our team to continue delivering outstanding service. We look forward to welcoming you back soon! Mr.Sam K Philiph General Manager The Leela Ashtamudi - A Raviz Hotel

10/10 – Hervorragend

max

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great lakeside views with a lovely pool area.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mr. Sam K Philip am 16. Jan. 2024
Dear Mr. Max,Namaste!It is our pleasure to know that you had a wonderful stay with us.Really glad to read this well penned review and knowing that you had a memorable stay with us.Your appreciation on the various aspects of the resort is well taken.Trusting to seeing you again soon in the near future.Warm regards,Mr. Sam K PhilipResort ManagerThe Leela Ashtamudi - A Raviz Hotel

8/10 – Gut

Avishek

Gut: Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mr. Sam K Philip am 1. Jan. 2024
Dear Mr. Avishek,Namaste! It is our pleasure to know that you had a wonderful stay with us.Really glad to read this well penned review and knowing that you had a memorable stay with us.Your appreciation on the various aspects of the resort is well taken.Trusting to seeing you again soon in the near future.Warm regards, Mr. Sam K Philip Resort Manager The Leela Ashtamudi - A Raviz Hotel

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Mr. Sam K Philip am 19. Dez. 2023
Dear Mr. Christopher,Namaste! It is our pleasure to know that you had a wonderful stay with us.Really glad to read this well penned review and knowing that you had a memorable stay with us.Your appreciation on the various aspects of the resort is well taken.Trusting to seeing you again soon in the near future.Warm regards, Mr. Sam K Philip Resort Manager The Leela Ashtamudi - A Raviz Hotel

10/10 – Hervorragend

Meena, LONDON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good stay, everyone in there are extremely helpful. Yes rooms need refurbishment a little but other than that people, food other areas of property everything outstanding.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Mr. Sam K Philip am 15. Dez. 2023
Dear Ms. Kerai,Namaste!It is our pleasure to know that you had a wonderful stay with us.Really glad to read this well penned review and knowing that you had a memorable stay with us.Your appreciation on the various aspects of the resort is well taken.Trusting to seeing you again soon in the near future.Warm regards,Mr. Sam K PhilipResort ManagerThe Leela Ashtamudi - A Raviz Hotel

10/10 – Hervorragend

Thadathil

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice place
Aufenthalt von 1 Nacht im September 2023
Antwort von Mr. Sam K Philip am 13. Sept. 2023
Dear Mr. Abraham, Namaste! It is our pleasure to know that you had a wonderful stay with us and enjoyed the overall experience. Your esteemed support and feedback helps us to serve people more better. We hope to host you again and serve you an even better experience. Warm regards,Mr. Sam K PhilipHotel Resort Manager The Leela Ashtamudi A Raviz Hotel

4/10 – Schlecht

joshua

Aufenthalt von 2 Nächten im Januar 2023
Antwort von Biswajit Chakraborty am 27. Jan. 2023
Dear Mr. Joshua, Namaskaram Greetings from The Leela Ashtamudi! It is our pleasure to know that you had a wonderful stay with us and enjoyed the overall experience. Your esteemed support and feedback helps us to serve people more better. We hope to host you again and serve you an even better experience. Warm regards,Biswajit ChakrabortyCluster General ManagerThe Leela Kovalam - A Raviz Hotel & The Leela Ashtamudi- A Raviz Hotel

10/10 – Hervorragend

Santosh

10/10 – Hervorragend

Anna

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The Staff and their hospitality was the best I have ever experienced. Food was excellent. Room keeping was very good. The location was beautiful. Some of the bath rooms may need repair/maintenance Overall excellent
Antwort von Team - The Leela Ashtamudi am 9. Jan. 2023
Dear Ms. Anna, Namaskaram Greetings from The Leela Ashtamudi! It is our pleasure to know that you had a wonderful stay with us and enjoyed the overall experience. Your esteemed support and feedback helps us to serve people more better. We hope to host you again and serve you an even better experience. Warm regards,

10/10 – Hervorragend

Fahad

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property location is great.. staff service everything was quite professional and attentive.. we really loved our stay there and would recommend the same to people travelling to Kollam…
Antwort von Umapathy Amirtham, General Manager am 1. Jan. 2023
Dear Mr. Fahad,NamaskaramGreetings from The Leela Ashtamudi!We are grateful for our valuable feedback and are so happy to hear that you were happy with staff approach, location & overall experience.We shall definitely share your feedback with our team.We hope to host you again.Warm Regards,

10/10 – Hervorragend

VINOD

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2022
Antwort von Umapathy Amirtham am 20. Dez. 2022
Dear Mr. Vinod,NamaskaramGreetings from The Leela Ashtamudi!We are grateful for our valuable feedback and are so happy to hear that you were happy with staff approach, food and the location.We shall definitely share your feedback with our team.We hope to host you again.Warm regards,Umapathy AmirthamGeneral Manager

10/10 – Hervorragend

Renjith

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hospitality , the staff is very helpful in every area you need any assistance .
Aufenthalt von 24 Nächten im Juni 2022

10/10 – Hervorragend

haridas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2022

10/10 – Hervorragend

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic hotel, amazing service, great food
Aufenthalt von 6 Nächten im Juni 2022

4/10 – Schlecht

Sunil, Tampa

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The Hotel Rooms and Bathrooms need to be refurbished or renovated it is in very bad condition. The GM and Manager were very helpful and professional so was the employees. I have been informed by the GM the Hotel and Facilities will be ready ny September 2022.
Aufenthalt von 1 Nacht im April 2022

10/10 – Hervorragend

George

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All over good experience.
Aufenthalt von 2 Nächten im Dezember 2021

2/10 – Ungenügend

harish

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im August 2021

6/10 – Okay

Vijayan

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Everything was good except the AC in the room was switched off at midnight! Felt very warm, woke up at 2am, temp regulator showed 25C, tried to adjust/bring down temp to 20-22 without success. Again Woke up at 4am virtually sweating! Then called up reception and I was told Ac was switched off from outside! AC was then switched on and and said a Sorry as usual! Thereafter We could sleep for an hour with temp reading at 22-23C.
Aufenthalt von 1 Nacht im März 2020

6/10 – Okay

Sujit

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Februar 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful hotel, beautiful view. Many activities offered.
Aufenthalt von 1 Nacht im Februar 2020

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Januar 2020

10/10 – Hervorragend

Biswajit

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall great experience. Nice resort to relax during year end. Only thing which can be better is Christmas Gala dinner menu to make it more exciting.
Aufenthalt von 4 Nächten im Dezember 2019

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Dezember 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stunning property with amazing service! We had the pool to ourselves most days, the whole hotel looked incredible and was well maintained. Service was world class - we felt like the only people there! Had a few minor issues with our room but they all got fixed quickly. Slightly pricey for drinks and some of the food, but honestly it was an amazing experience and I wouldn’t change the hotel - so beautiful!
Aufenthalt von 3 Nächten im November 2019

6/10 – Okay

Nikolay

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Oktober 2019

10/10 – Hervorragend

thiruppathi

Aufenthalt von 2 Nächten im Oktober 2019

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit
Its a beautiful hotel but it I don't think it's a star hotel. The hotel don't have the service as a proper 5 star hotel. The staff are not trained properly. The wifi is absolutely rubbish. The food in the restaurant is not good.
Aufenthalt von 7 Nächten im Oktober 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful location and amazing food. All staffs were super helpful
Aufenthalt von 2 Nächten im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im Juli 2019

6/10 – Okay

Vineet

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Great location, hotel could be better!
The hotel's location is perfect and bang on the lake. Good views from the room. Rooms are fine but lack basic details in terms of convenience. E.g. there is a walk-in closet with the toilet, bathroom and washbasins but no door. The switches in the room were super confusing. The television in the room was not in good condition and speakers dysfunctional and could barely hear anything. The service was just about okay. However, service in the restaurant was not at all upto the mark. Had an unpleasant experience. Understood that the staff works in a very un-synchronous manner. The hotel claims that it is 5 stars but I won't give it more than 4 stars. Premium is charged just because of the location. Food is okay and can be better.
Aufenthalt von 2 Nächten im Juli 2019

10/10 – Hervorragend

Rajani Chand

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
منظر خرافي ورائع لمن يحب الاستجمام Excellent location n view from the room Extra ordinary clean, so so tasty food in restaurant
Aufenthalt von 1 Nacht im März 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The evening boat trip was great. The staff are wonderfull and could not do enough for us. Nothing was too much trouble.
Aufenthalt von 5 Nächten im März 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 1 Nacht im März 2019

10/10 – Hervorragend

Monica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just loved this place. Stunning building, great infinity pool, excellent food, but most of all such friendly and helpful staff. Highly recommend!
Aufenthalt von 15 Nächten im Februar 2019

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great friendly staff...very clean ..good food. Long wait for some dishes. WiFi services need improvement.
Aufenthalt von 2 Nächten im Februar 2019

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Overall good
Overall a good hotel. Our previous stay was a lot better. This time we had issues with hot water in the shower and there were stains on the bedsheet (which they did change). The room was also quite noisy. However, the staff were very helpful and the view from the room was spectacular.
Aufenthalt von 2 Nächten im Januar 2019

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Very disappointed. Swimming pool under maintenance. Room given has Air Condition issues and not working. Very bad experience with Expedia.
Aufenthalt von 1 Nacht im Dezember 2018

8/10 – Gut

Sunil

Gut: Personal & Service
Aufenthalt von 1 Nacht im September 2018

10/10 – Hervorragend

ash, india karnataka

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family time
A day well spent and worth for money . Well maintained . As it’s d same entrance for new block and party hall it makes some inconvenience for guests , I would prefer to make a separate entrance for rooms . And staff here gave me a free upgrade tats cool ✌Over all superb
Aufenthalt von 1 Nacht im August 2018

10/10 – Hervorragend

STEPHEN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely location.
Wonderful hotel and staff but not a lot to do in the surrounding area. Beautiful location on Ashtamudi Lake.
Aufenthalt von 3 Nächten im Juni 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Nice
Excellent staff, very clean room and amenities and food.
Aufenthalt von 1 Nacht im Juni 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful resort/destination hotel.
Aufenthalt von 2 Nächten im Februar 2018

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
3 night stay
Stayed here for 3 nights. Don't normally stay at 5* hotels, but thought we would treat ourselves! Wonderful swimming pool. Great food. Courteous staff. Excellent room. Had a problem with our bill, but was efficiently sorted out.
Aufenthalt von 3 Nächten im Februar 2018

10/10 – Hervorragend

Viji

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It is an excellent place to stay, staff is very nice and accommodating. Lots of freebies included. I highly recommend The Raviz at Ashtamudi. They gave us room upgrades etc.
Aufenthalt von 2 Nächten im Januar 2018

8/10 – Gut

Peter

Gut: Sauberkeit und Komfort des Zimmers
Mycket fint läge!
Bra ställe, lungt, lite slitet, men helt okej rum, dålig ac på vårt rum,, frukost bra, resturangen bra,, men stanna endast här två nätter,
Aufenthalt von 2 Nächten im Januar 2018

2/10 – Ungenügend

Megan

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Overpriced, Under Delivered - NOT A 5 STAR!
Room on first look is impressive, however look in more detail and it’s not even close to a 5 Star, Sheets smelt like they hadn’t been washed, toilet was not clean, dust etc. Everywhere, entrance to the hotel block smell of bins the whole time and let’s not even start on the noise. Me and my partner both got sick from the restaurant, it took them 4 hours and 3 calls to unblock the sink and a further 3 hours to clean it. We asked for a deep clean after we were sick, checked and they hadn’t even checked the toilet. Facilities are dated and need work ( although the shower is nice ) The pool is nice but needs work, no possible way of getting a drink to the pool unless you ring room service from the phone that doesn’t work. We got upgraded to what could have been a lovely room but again the small things completely missed and by this point with 2 bouts of sickness and no clean bathroom we couldn’t wait to leave On departure they offered us 50% off the food ( which made us sick ) around £50 of our £1000 bill.. this took them 1hour and 3 complaints to do.. all in all simply not acceptable for the money we paid. Thankfully our next hotel is lovely so not put us off India for good.
Aufenthalt von 5 Nächten im Dezember 2017

10/10 – Hervorragend

GANESHA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall a great hotel and experience.
Aufenthalt von 3 Nächten im Dezember 2017

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
A fun family getaway
My family of 20 had a pretty good time at the resort. The complimentary boat ride and tea service were very well received! The hotel grounds and swimming pool were clean and well maintained. The staff was attentive and helpful. We had ordered a birthday cake from the restaurant and it was exceptionally good. My family polished it off in a few minutes. Special thanks to Mr. Pradeep from Keraleeyam restaurant for helping to organize the birthday celebration very professionally. Very well done and much appreciated. The hotel facilities don't live up to the expectation of 4.5-5 star resort though. It could use some sprucing of the linen, cushions and bathrooms. The restaurant should ideally have an air curtain to prevent flies from teeming towards the breakfast buffet. Overall an enjoyable coercive
Aufenthalt von 1 Nacht im Dezember 2017