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Bewertungen von Motel 6 Knoxville, TN - East

2 out of 5
Motel 6 Knoxville, TN - East
722 Brakebill Road, 722, Knoxville, TN

Bewertungen

6,8
65 von insgesamt 294 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
91 von insgesamt 294 Gästebewertungen haben eine Bewertung von 8 - Gut" "
62 von insgesamt 294 Gästebewertungen haben eine Bewertung von 6 - Okay" "
39 von insgesamt 294 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
37 von insgesamt 294 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,0/10

Sauberkeit

7,4/10

Personal & Service

6,2/10

Ausstattung

6,4/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Nuklehead

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
It’s okay… nothing major. Quiet, located behind the truck stop. Country roads
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Brand Experience Team am 21. Mai 2024
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 – Ungenügend

Frank

Geschäftlich gereist, Mit dem Partner gereist
No chairs in room, no hot water for shower only barely warm, lock above door knob not working
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 7. Mai 2024
Hi Frank,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 – Gut

Shawn

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

taylor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
clean room quiet and very safe
Aufenthalt von 2 Nächten im April 2024
Antwort von Brand Experience Team am 1. Mai 2024
Hi Taylor, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

10/10 – Hervorragend

Amanda

Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Kathleen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
No smoke detector.
Aufenthalt von 1 Nacht im April 2024
Antwort von Nancy Y. am 17. Apr. 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 – Okay

JOSUE, San Diego

Next to a gas station
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 11. Apr. 2024
Hi Josue,Thank you for positively rating your stay!Lilith#Team6

10/10 – Hervorragend

Kayla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This motel is close to alot of things. And very close to convenient stores. And easy access to the interstate. The owner is a man and very polite and is always there. I would definitely recommend people to stay at this location on strawberry plains pike in knoxville, TN.
Aufenthalt von 2 Nächten im März 2024
Antwort von Brand Experience Team am 3. Apr. 2024
Hi Kayla, Thanks for your review, we really appreciate the support.Natalie #Team6

4/10 – Schlecht

Brad

Gut: Personal & Service
It was good for letting me get a room after midnight. Not to bad as far as smelled so bad. It smelled like routing water if that's a thing? But if you need a place check out out of none else has availability. cleaning, but the roomhad ghetto roaches. And
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 3. Apr. 2024
Hi Brad, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

10/10 – Hervorragend

Courtney, Sevierville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really nice front desk gentleman. Not bad for the price. Recommend for a couple day stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 6. März 2024
Hi Courtney,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 – Gut

Kathryn

Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Needs Improvements
I was disappointed in my recent stay in that there was no coffee maker in the room nor lamps at the bedsides. There was also no fire alarm & the ceiling light in the bathroom did not have a cover exposing wires. There was also no phone. The bedspread had two holes in the center. I was glad I brought my own cover & pillow.
Aufenthalt von 1 Nacht im November 2023
Antwort von Brand Experience Team am 15. Nov. 2023
Hi Traveler,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 – Gut

Princeton

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Justin

Aufenthalt von 1 Nacht im Oktober 2023

4/10 – Schlecht

F

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Justin

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are polite,curtious and very respectful:)
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Nancy Y. am 18. Okt. 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

4/10 – Schlecht

maria

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Cigarette burns in all of bedding, smelled like cigarettes in non smoking room, just not the best at all.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Nancy Y. am 18. Okt. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ungenügend

Dan

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad experience
Requested nonsmoking room but room smelled and stunk of smoke. Floor was dirty, smoke stains on bathroom stool, AC DID NOT work all the time, kept turning off and on.
Aufenthalt von 1 Nacht im September 2023
Antwort von Brand Experience Team am 11. Okt. 2023
Hi Dan,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 – Okay

Andrew

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
It was a Motel 6. But I paid more because of expecting at least a breakfast but when I went to the dining area it was only coffee. It was worth $60-70 (which was par for a M6) but I paid almost $100. I will be more judicious next time.
Aufenthalt von 1 Nacht im September 2023
Antwort von Brand Experience Team am 3. Okt. 2023
Hi Andrew,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 – Hervorragend

Crystal

Mit der Familie gereist
Gut: Ausstattung
Rooms are always clean and inviting. No hassles checking in.
Aufenthalt von 1 Nacht im September 2023
Antwort von Brand Experience Team am 3. Okt. 2023
Hi Crystal, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 – Ungenügend

Shannon

Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The thing I thought was unique was Joes Apartment was filming a figgin sequel right in my room! I have never seen so many cockroaches in my life. This one taught me how to repel off the ceiling. That must of been when the owner heard "a woman screaming sounding like she was getting beat all night." That's literally the worst lie ever to have a reason to keep my deposit. That room is cleanser when I left than when I got there because I felt the need to take bleach and clean the whole room, floors, toilet, sink, you name it. So, they get a negative 5 stars. This was the absolute worst hotel stay I have had and even if that was the safe zone for the zombie apocalypse, I would take my chances with the zombies.
Aufenthalt von 1 Nacht im September 2023
Antwort von Brand Experience Team am 3. Okt. 2023
Hi Shannon,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

2/10 – Ungenügend

Shari

Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

June

Gut: Sauberkeit
We checked I about 8:00pm person at the desk acted like he was very sleepy. Didn’t tell us when to check out. I felt like a bother.
Aufenthalt von 1 Nacht im September 2023
Antwort von Brand Experience Team am 27. Sept. 2023
Hi June, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 – Ungenügend

William

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Do not stay here. Unbelievably bad.
Aufenthalt von 1 Nacht im September 2023
Antwort von Brand Experience Team am 19. Sept. 2023
Hi William,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Alexis

Gut: Sauberkeit
The breakfast was getting remodeled so no that but good
Aufenthalt von 1 Nacht im September 2023
Antwort von Brand Experience Team am 13. Sept. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 – Gut

Janice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Jonathan

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Bobby

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good normal experience, no issues. Everything as you would expect
Aufenthalt von 1 Nacht im August 2023
Antwort von Brand Experience Team am 23. Aug. 2023
Hi Bobby, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

6/10 – Okay

Melissa, McHenry

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
When we arrived we had to drive through a service station lot to get to it. Then it took me about 10 minutes to get someone to come to the window. Upon going in the room which we had to use stairs it was dirty around the stairs. When I entered the room I noticed holes in the bedspread. Later I was walking around in the room and I discovered that the floor was dirty by the bottom of my feet so I don’t think they mop the floors. I definitely won’t be staying here again.
Aufenthalt von 1 Nacht im August 2023
Antwort von Nancy Y. am 18. Aug. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 – Hervorragend

Teresa

Aufenthalt von 1 Nacht im Mai 2023

2/10 – Ungenügend

Sean

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023

4/10 – Schlecht

John

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

Brad

Gut: Sauberkeit, Personal & Service und Ausstattung
There were upgrades/renovations going on at the time of my stay. So large discarded items made the lot look a little messy. Their parking lot doesn’t seem large enough for the number of rooms they offer and the driveway coming in on the backroad could be lit up better as well as signage at eye level. Easy to miss at night. The renovations (new flooring, new beds) are nice and I’m sure once they are complete the place will come together nicely.
Aufenthalt von 1 Nacht im April 2023

10/10 – Hervorragend

anita

Gut: Sauberkeit, Personal & Service und Ausstattung
Very nice at front desk. Room was good . Price was best in area. No issues at all.
Aufenthalt von 1 Nacht im April 2023
Antwort von Nancy Y. am 13. Apr. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Hervorragend

Amy

Aufenthalt von 1 Nacht im März 2023

2/10 – Ungenügend

Serena

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I stayed in room 209. There was a hole in the wall, spilled coffee, dead bugs, and crusty white spots on the bedding of both beds. The floor was damp. The only thing it looks like the staff does is make the bed(s) and replace towels. The room was disgusting, and I ended up leaving early because of how bad it was.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Nancy Y. am 16. Nov. 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Hervorragend

Abbygail

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The smell
Aufenthalt von 1 Nacht im September 2022
Antwort von Nancy Y. am 16. Nov. 2022
Thank you for the perfect rating!!Nancy Y.#Team6

2/10 – Ungenügend

marcus

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Carpet was sticky. No toilet paper. Cockroaches on the wall. junk piled in the parking lot. Continuous people walking and talking outside our door all night
Aufenthalt von 1 Nacht im September 2022
Antwort von Brand Experience Team am 20. Dez. 2022
Dear Marcus,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

10/10 – Hervorragend

Georgia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022

4/10 – Schlecht

Kimberly

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Water damage on the ceiling. A lot of lights didn't work. Quite a few broken items. Not to mention folks just laying in the walkway at 1:30 in the morning
Aufenthalt von 2 Nächten im Juli 2022

10/10 – Hervorragend

steve.

Aufenthalt von 1 Nacht im Juli 2022

6/10 – Okay

Sami

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Lots of noise through the night, guests fighting
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Nancy Y. am 8. Juli 2022
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

2/10 – Ungenügend

Leigh

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unclean unsafe place
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Nancy Y. am 8. Juli 2022
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Nancy Y. #Team6

6/10 – Okay

Tammy

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Nancy Y. am 8. Juli 2022
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

8/10 – Gut

Yvonne

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Public areas should be non smoking. Exterior of property was filthy. Rooms were clean though.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Nancy Y. am 8. Juli 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Nancy Y. #Team6

2/10 – Ungenügend

ANTHONY

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Room was horrible.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Nancy Y. am 8. Juli 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y. #Team6

2/10 – Ungenügend

Kevin

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2022
Antwort von Brand Experience Team am 10. Mai 2022
Hi Kevin, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2022
Antwort von Brand Experience Team am 10. Mai 2022
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

4/10 – Schlecht

Cheryl

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Disappointing stay
The room didn't look the cleanest. It smelled very strongly of cigarette smoke. I looked at the ratings to make my decision and I wish I hadn't. Should have stayed somewhere else.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Brand Experience Team am 2. März 2022
Hi Cheryl, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6