Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
726 von insgesamt 1191 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
726
254 von insgesamt 1191 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
254
119 von insgesamt 1191 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
119
57 von insgesamt 1191 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
57
35 von insgesamt 1191 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
35
9,0/10
Sauberkeit
9,2/10
Personal & Service
8,4/10
Ausstattung
8,6/10
Zustand der Unterkunft
8,6/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Russell
Mit dem Partner gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Close to market square. Very nice sized room and clean. Definitely will go back.
Russell
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Johana
Mit dem Partner gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Air conditioning was time very badly. It was kind of hot during the night
Johana
Aufenthalt von 3 Nächten im Mai 2024
8/10 – Gut
Sean
Mit der Familie gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kind of old.
Sean
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
William
Mit dem Partner gereist
25. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very accommodating!
William
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 27. Mai 2024
Thanks for the outstanding rating, William!We're delighted your time at Hilton Knoxville was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
10/10 – Hervorragend
Ivonne
25. Mai 2024
Gut: Zustand der Unterkunft
Awesome customer service everyone was nice
Ivonne
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 26. Mai 2024
Ivonne, thank you for your wonderful feedback. The team members at Hilton Knoxville are delighted to hear you enjoyed the exceptional service and found everyone to be pleasant. We look forward to welcoming you back!
10/10 – Hervorragend
Tavia
Mit dem Partner gereist
24. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Comfortable clean rooms. Staff very professional and friendly. Hotel is located within walking distance near lots of neat stores and restaurants
Tavia
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 26. Mai 2024
Tavia, thank you for the fantastic review! Hilton Knoxville is delighted to hear you enjoyed the comfortable rooms and found our team members professional and friendly. It's great that you appreciated our convenient location near many shops and restaurants. We're looking forward to your next visit!
10/10 – Hervorragend
Jacquelyn
24. Mai 2024
Gut: Personal & Service und Zustand der Unterkunft
Wonderful place to stay!
Jacquelyn
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 25. Mai 2024
Jacquelyn, thank you for your kind words! We're thrilled you enjoyed your stay at the Hilton Knoxville. Please visit us again soon!
4/10 – Schlecht
Nicole, Oceanside
Mit der Familie gereist
24. Mai 2024
Verbesserungswürdig: Ausstattung
For the amount of money I had to pay for the room I was quite surprised I had to pay for parking a day.
Nicole
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 25. Mai 2024
Nicole, thank you for sharing your feedback. We understand that some aspects of your stay did not meet your expectations. We strive to provide value and will take your comments into consideration. Your feedback is important to us and will help us improve.
6/10 – Okay
Cecil
Geschäftlich gereist, Mit der Familie gereist
23. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Parking was very expensive. Would not recommend to others. Somewhat of a safety issue at night.
Cecil
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 25. Mai 2024
Cecil, we appreciate you taking the time to share your experience. Your feedback regarding parking and nighttime safety is important to us, and we are always looking for ways to enhance guest satisfaction. Thank you for staying with us.
10/10 – Hervorragend
Shaun
Mit der Familie gereist
23. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a good stay, clean hotel,good staff, close to Thompson Arena.
Shaun
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 24. Mai 2024
Shaun, thank you for sharing your positive experience at the Hilton Knoxville. It’s wonderful to hear that you found our location convenient and appreciated the cleanliness and our team members. We hope to welcome you back again soon!
4/10 – Schlecht
Susan
Mit der Familie gereist
22. Mai 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I give our stay below average because we did not have working WiFi. The room AC was also very loud.
Susan
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 23. Mai 2024
Susan,Thank you for your feedback. We're sorry to hear that you had issues during your stay, including the inconvenience with the WiFi and the room AC. Our team will look into these concerns to ensure improvements are made. We appreciate you bringing this to our attention.
10/10 – Hervorragend
Kelly
Mit der Familie gereist
22. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent property and staff
Kelly
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 23. Mai 2024
Kelly,Thank you for your kind words about the Hilton Knoxville. The team greatly appreciates your positive feedback. We look forward to welcoming you back in the future!
10/10 – Hervorragend
Hannah
Mit Haustieren gereist, Mit dem Partner gereist
22. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not only was this hotel pet friendly, they went above and beyond for our pets! there was food and water bowls, a baggie of treats, and a bed waiting in our room for them. the staff was amazing all around! very pleasant stay!
Hannah
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 23. Mai 2024
Hannah, thank you for your wonderful review! Hilton Knoxville is delighted to hear your pets felt right at home with the special touches provided. It’s fantastic to know our team members' efforts contributed to your pleasant stay. We can’t wait to welcome you all back!
8/10 – Gut
Linda
22. Mai 2024
Nice clean hotel
Linda
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 23. Mai 2024
Linda, thank you for your kind words about Hilton Knoxville. The team is delighted to know you enjoyed your stay. We look forward to welcoming you back in the future!
10/10 – Hervorragend
Dewey
21. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was very helpful
Dewey
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 22. Mai 2024
Dewey, thank you for your kind words! The team at Hilton Knoxville is delighted to hear you found them very helpful. We're looking forward to welcoming you back.
6/10 – Okay
Corey
20. Mai 2024
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
NA
Corey
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 21. Mai 2024
Corey, thank you for taking the time to share your feedback. We're always eager to understand how we can enhance our guests' experiences. If you have any specific comments or suggestions about your stay, we would love to hear them. We hope to have the opportunity to serve you better in the future.
6/10 – Okay
Hung
19. Mai 2024
Gut: Sauberkeit und Personal & Service
Hung
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 22. Mai 2024
Hung, thank you for taking the time to rate your stay. If you have any specific feedback, please feel free to share. We hope to have the opportunity to better serve you in the future.
10/10 – Hervorragend
Justin
19. Mai 2024
Gut: Sauberkeit und Zustand der Unterkunft
Justin
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 21. Mai 2024
Justin, thank you for your 5-star rating! The Hilton Knoxville team is delighted you had a fantastic stay. We hope to welcome you back soon!
10/10 – Hervorragend
K
Mit der Familie gereist
17. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed at this property after recently also staying in the Marriott Downtown nearby same week. This property was more comfortable. Rooms larger for the price. Hilton has a on sight resturant and Starbucks. Walkable to great dining and nightlife. Found the noise levels much better at this hotel. A good experience.
K
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 22. Mai 2024
Thank you for taking the time to share your experience at Hilton Knoxville. It's wonderful to hear that you found your stay comfortable and appreciated the spacious rooms and convenient on-site amenities. We are glad the noise levels met your expectations and that you enjoyed the nearby dining and nightlife. We hope to welcome you back for another great stay soon!
10/10 – Hervorragend
Linda
Mit dem Partner gereist
17. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very helpful and friendly
Everything was great
Linda
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 21. Mai 2024
Linda, thank you for your kind words! The team at Hilton Knoxville is delighted everything met your expectations. We're looking forward to welcoming you back soon!
10/10 – Hervorragend
Bailey
Mit der Familie gereist
17. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great facility & location
Bailey
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 21. Mai 2024
Bailey, thank you for your kind words! The team at Hilton Knoxville is thrilled to hear you enjoyed our facility and location. We're looking forward to welcoming you back soon!
6/10 – Okay
Rhonda
16. Mai 2024
Gut: Sauberkeit und Personal & Service
Rhonda
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 18. Mai 2024
Rhonda, thank you for taking the time to leave a rating. Your feedback is valuable to us, and we hope to have the opportunity to serve you better in the future.
10/10 – Hervorragend
Julie
Mit einer Gruppe gereist, Mit der Familie gereist
15. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice location
Julie
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 17. Mai 2024
Julie, thank you for your positive feedback! The team at Hilton Knoxville is delighted to hear you enjoyed our convenient location. We look forward to your next visit!
10/10 – Hervorragend
Ann Marie
Mit der Familie gereist
15. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel in downtown Knoxville. Close to Univeristy of Tennessee
Ann Marie
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 16. Mai 2024
Ann, thank you for your wonderful feedback. Hilton Knoxville is glad to hear you enjoyed your stay and appreciated our location. We hope to welcome you back soon!
10/10 – Hervorragend
FLORENCE
Mit einer Gruppe gereist
14. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and safe environment
FLORENCE
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 16. Mai 2024
Florence, the Hilton Knoxville team is thrilled to hear you enjoyed a clean and safe environment during your stay. We can't wait to welcome you back for another excellent experience!
10/10 – Hervorragend
Dan
Mit dem Partner gereist
14. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great spot with clean rooms and friendly staff. Restaurant food and drinks were great and having a Starbucks in the building was very convenient.
Dan
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 15. Mai 2024
Dan, thank you for sharing your experience at Hilton Knoxville. We're glad to know you appreciated the tidy accommodations, friendly team members, and our in-house restaurant and Starbucks. Your wonderful feedback encourages us to continue delivering top-notch hospitality. We can't wait to serve you again on your next visit!
8/10 – Gut
Kaila
Mit der Familie und kleinen Kindern gereist
13. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
some people were fighting the night we were there but after calling and complaining I felt it was handled appropriately. we were also compensated for our troubles.
Kaila
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 14. Mai 2024
Kaila, thank you for staying with us at Hilton Knoxville and sharing your experience. It appears there were some unexpected disturbances during your stay, and we sincerely apologize for any inconvenience caused. We're pleased to hear that our team was able to address your concerns promptly and appropriately. We hope to provide you an even more seamless stay on your next visit.
10/10 – Hervorragend
Karen, seaford
12. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great all-around experience.
Karen
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 20. Mai 2024
Karen, thank you for sharing your thoughts! The Hilton Knoxville team is thrilled you had a great all-around experience. We're looking forward to welcoming you back on your next visit.
8/10 – Gut
Jody
Mit dem Partner gereist, Mit einer Gruppe gereist
12. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to downtown Knoxville, clean facilities!
Jody
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 14. Mai 2024
Jody, it's great to hear that you appreciated Hilton Knoxville's proximity to downtown and our immaculately maintained facilities. We look forward to welcoming you again in the future.
6/10 – Okay
crystal
Mit dem Partner gereist
11. Mai 2024
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
Staff is amazing, the room was not so great, bathroom was dirty. Stains on the wall, hair in the bathtub.
crystal
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 12. Mai 2024
Crystal, we're disheartened to learn about your recent experience with the cleanliness of your room. It's our aim to deliver impeccable standards in every corner of our premises and we regret this wasn't the case. While it's great to know that you found our team members outstanding, your complete satisfaction is what we strive for. We've noted your comments for further review and improvements. Thank you for your feedback.
10/10 – Hervorragend
Alison
10. Mai 2024
Very friendly staff, great location, clean and well kept!
Alison
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 12. Mai 2024
Alison, thank you for sharing your experience at Hilton Knoxville! We're delighted to hear our team members were hospitable, and you appreciated our prime location. It's wonderful to know you found our property tidy and well-maintained. We value your feedback and look forward to your next visit!
8/10 – Gut
Michelle
10. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean room and friendly staff. Parking and walking the area is typical urban downtown so difficult at times
Michelle
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 11. Mai 2024
Michelle, it's wonderful to know you appreciated the cleanliness of your room and our friendly team members at Hilton Knoxville. We understand that navigating the downtown area can have its unique challenges, and we always strive to assist our guests to the best of our abilities. We hope your overall experience was enjoyable and look forward to welcoming you back in the future.
4/10 – Schlecht
Anna
Mit Haustieren gereist, Mit der Familie gereist
10. Mai 2024
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Staff were passive aggressive. The valet kept walking off to the side of building to vape strong "earthy" substance. Just not the environment or the level of professionalism expected for $475.00 for one night.
Anna
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 11. Mai 2024
Anna, it's disappointing to hear that your experience did not meet your expectations and certain interactions may have felt unsatisfactory. The conduct described is certainly not representative of the standards we pride ourselves on. We always strive to offer an environment of the utmost professionalism and comfort. Please know we take your feedback seriously and will use it to review and improve. We hope for an opportunity in the future to enhance your impressions of our services.
4/10 – Schlecht
David
Mit der Familie und kleinen Kindern gereist
10. Mai 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
There happened to be a musical Festival that rattled our room. Our room had one of those doors that connects to another room and we could hear the other people blasting their tv as well.
We’ve stayed in Knoxville on three different occasions at three different hotels. This was the worst experience even those this hotel was closest to the strip.
David
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 11. Mai 2024
David, it's regrettable to learn your stay coincided with a local event that disturbed your peace and tranquility. Additionally, we understand the inconvenience of auditory disturbances in your room. We appreciate your understanding that these are often unpredictable and largely reliant on the individual habits of other guests. However, please know that your comfort is important to us and we'll continue working on solutions to maintain optimal conditions during high-activity periods. We hope you will not let this single experience define your perception of our services, and that you will give us another opportunity to exceed your expectations in the future.
8/10 – Gut
Tara
10. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tara
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 12. Mai 2024
Tara, thank you for choosing Hilton Knoxville and rating your stay. We're glad you had a positive experience and hope to welcome you back on your next journey to Knoxville.
10/10 – Hervorragend
Kenneth
8. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
all good
Kenneth
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 9. Mai 2024
Kenneth, it is wonderful to hear you had a positive experience at Hilton Knoxville. Our team members strive to provide a pleasant stay for all our guests. We're delighted we could meet your expectations and hope to welcome you back in the near future.
10/10 – Hervorragend
Mikayla
8. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Theron was an absolute gentleman. He was so kind and helpful during my stay. Hotel is of quality, in rages to cleanliness, being generally updated, and location location, location! Its near everything but still quiet
Mikayla
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 9. Mai 2024
Mikayla, it's wonderful to hear about your positive experience at Hilton Knoxville! We're thrilled that Theron was able to contribute to your enjoyable stay. Our team members strive to provide top-notch care and support for our guests. We're also glad that you appreciated the well-maintained surroundings and our ideal location. Thank you for sharing this wonderful feedback, and we are looking forward to welcoming you back in the future!
10/10 – Hervorragend
Sheila
Mit der Familie gereist
7. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very well organized. Safe parking and convenient to UTK
Sheila
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 8. Mai 2024
Sheila, thank you for the wonderful comments! The Hilton Knoxville team is thrilled to know you found our organization and parking to your liking. We certainly aim to provide a convenient location for all our guests. We hope to welcome you back in the near future.
10/10 – Hervorragend
Erika
7. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Erika
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 9. Mai 2024
Erika, it's wonderful to hear that you had a great experience at the Hilton Knoxville. We are thrilled that you chose to stay with us and we hope to welcome you back in the near future. Safe travels.
8/10 – Gut
Ivan
Geschäftlich gereist
6. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great option in downtown Knoxville
Ivan
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 8. Mai 2024
Ivan, it's fantastic to hear that you enjoyed your stay at the Hilton Knoxville. We're glad that we could be a prime choice for your visit to downtown Knoxville. Your positive feedback is cherished. We look forward to welcoming you back on your next trip into the city.
10/10 – Hervorragend
English
Mit der Familie gereist
5. Mai 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I realize this can’t be helped, but the elevators were out of order when we arrived. It had been a very long day for us, so walking the stairs up and down was not my favorite. Thankfully, we are able-bodied people, and we’re only on the fifth floor
English
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 6. Mai 2024
English, it's wonderful to hear that despite the elevator situation at Hilton Knoxville, you managed to maintain a positive outlook. We appreciate your understanding and patience during that time. It's our priority to ensure that all amenities are in full working order for our guests' convenience. We want to reassure you that this was a temporary issue and we are making efforts to prevent this from happening in the future. We're looking forward to your next stay with us.
10/10 – Hervorragend
Cheryl
5. Mai 2024
Gut: Personal & Service und Zustand der Unterkunft
Cheryl
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 8. Mai 2024
Cheryl, it's wonderful to know you had a great experience at Hilton Knoxville. Our goal is to ensure our guests have a memorable stay, and it seems we have succeeded in your case. We look forward to hosting you again soon. Safe travels!
8/10 – Gut
Gary
29. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gary
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 2. Mai 2024
Gary, thank you for choosing Hilton Knoxville and for taking the time to rate our establishment. We're delighted to find we met your expectations and we look forward to having you with us again in the future.
10/10 – Hervorragend
Ashley
Mit dem Partner gereist
28. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would stay here again and highly recommend it.
Ashley
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 30. Apr. 2024
Ashley, we're delighted you enjoyed your stay at Hilton Knoxville and appreciate your recommendation. It's encouraging to hear that we met your expectations in delivering a memorable experience. We excitedly anticipate your return in the future.
10/10 – Hervorragend
Stephen
28. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, excellent staff
Stephen
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 29. Apr. 2024
Stephen, it's fantastic to hear you appreciated the prime location of Hilton Knoxville. We're thrilled you also found our team members commendable. It's our pleasure to make your stay enjoyable. We hope to welcome you back again soon.
8/10 – Gut
Marissa
Mit der Familie gereist
28. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fine place to stay. Very close to university.
Marissa
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 29. Apr. 2024
Marissa, thank you for choosing Hilton Knoxville for your stay. We appreciate your feedback, and we're glad to hear that our prime location near the university served your needs. We look forward to your next visit.
8/10 – Gut
joshua
27. Apr. 2024
joshua
Aufenthalt von 14 Nächten im April 2024
Antwort von Customer Service am 19. Mai 2024
Thank you for taking the time to share your review with us, Joshua!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Hilton Knoxville. Thank you and have a wonderful day!
8/10 – Gut
Marcie
Mit dem Partner gereist
26. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lack of nutritious meal options
Marcie
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 28. Apr. 2024
Marcie, thank you for providing us with your valuable feedback. It's concerning to learn that our culinary offerings didn't meet your desired standards in regard to nutritious options. We understand how important a wholesome meal can be for your overall experience. Our team will certainly consider your insights when revising our menu options. Despite this, it's our hope that your time at Hilton Knoxville was otherwise enjoyable. We look forward to the chance to welcome you back and to serve you meals that more closely align with your expectations.
8/10 – Gut
Melanie
26. Apr. 2024
Nice customer service
Melanie
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 29. Apr. 2024
Melanie, it's fantastic to hear that you appreciated the outstanding service at Hilton Knoxville. Our team members strive to provide a wonderful experience for our guests. Thank you for choosing to stay with us and for posting your review. We're looking forward to welcoming you back in the future.
10/10 – Hervorragend
Sydney
26. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was extremely kind and helpful! Clean rooms and beautiful common areas! Great location! Would definitely stay here again!
Sydney
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 28. Apr. 2024
Sydney, thank you for choosing Hilton Knoxville and sharing your fantastic experience. We're delighted to hear that our team members were friendly and efficient, and that you appreciated your cleanliness of your room as well as our shared spaces. We're also pleased to read that our central location added value to your stay. We are looking forward to welcoming you again in the future!