Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Location of Property is excellent.There were only two of us renting for one month.Decor and layout of unit 305 is beautiful.Square footage for all units in this complex is the same.Upon arrival, carpets were noticeably filthy; visible layers of dirt. Property Management company responded immediately having the carpets steamcleaned same day.Appreciating that we all have preferences with levels of firmness with mattresses,the mattress in the master bedroom is uncomfortably lumpy. My husband and I moved to the second room for all of our stay.The washer/dryer needs to be replaced. They are extremely load and are likely the original 30 yr.old unit that was initially supplied when the complex was new.The two tea towels that were left for our one month stay, were old, worn; a sad comparison to our five other rentals in the complex that offered At least eight or in some, a drawer full.The drinking glasses are very old. One was chipped.There was an ornamental tree in the living room that was covered in dust. It clearly had not even been shaken off in a very long time. Beneath the tree, there were significant cobwebs and termite mounds running up the wall.Whomever is in charge of cleaning this Unit is falling very short of doing a reasonable job.When the cleaning person (lady) arrived, she walked Ingo the unit, did not even say hello or introduce herself - and said to me " where are the cobwebs?"Unbelievably rude. This was the cleaner; not the Property Management office staff.There are still dead cockroaches under the area rug in the living room.This unit has recently sold. It surely can continue to be a wonderful rental with some injected TCL initiated by the new owners. Several items must be replaced in far less than 30 years.