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Bewertungen von Umalas Hotel and Residence

4 out of 5
Umalas Hotel and Residence
Jl. Umalas II No. 83, Seminyak, Kerobokan, Bali

Bewertungen

7,4

Gut

42 von insgesamt 151 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
57 von insgesamt 151 Gästebewertungen haben eine Bewertung von 8 - Gut" "
31 von insgesamt 151 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 151 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 151 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,2/10

Personal & Service

9,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

4,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
viel Laerm
Das Umalas liegt abseits der Touristenspots. Ohne Taxi kommt man nirgends wo hin. An Schlafen war nicht zu denken, da staendig irgend welche Tueren knallten und so bald irgendwo der Wasserhahn aufgedreht wurde, hoerte man das Rauschen des Wassers im Zimmer. Als dann auch noch jemand um 3.30 frueh mit high heels ueber den Flur ging und es daher durch das Hotel hallte, dann in ihrem TV den Fernseher anmachte und hoerbar zum Duschen ging, war die Nacht endgueltig vorbei.

10/10 – Hervorragend

Thomas & Leszek, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel ist ganz neu.
Das Hotel liegt etwas außerhalb, aber dafür sehr ruhig... Mit dem Taxi bezahlt man nur ca. 1.5 Euro bis ins Centrum Seminiak. Das Hotel ist sehr sauber und lässt keine Wünsche offen. Die gesamte Belegschaft ist ausergewöhnlich freundlich und hilfsbereit. Für 4 Euro am Tag kann man sich einen Roller mieten und ist ruckzuck am Strand....

2/10 – Ungenügend

Catherine

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property and WOTIF falsely advertise the property. There was no roof top restaurant, bar or room service. I was given a 2 bedroom apartment. The kitchen had no crockery, cutlery or cleaning equipment and the sink and tap area were not clean. The bathroom had towels that were old, stained, thin, small and of poor quality. There was no soap provided in the bathrooms. The bedrooms were adequate but again, there sheeting and covers were stained and main bed was very hard. There was no air conditioning in the main living areas but had it in the bedroom which was loud. One of the female reception staff was rude and was unhelpful when I needed assistance - she advised me that she was not obligated to help me. I had to go to reception to ask about wifi and internet connection. I was given a password but was unable to connect to the wifi. Overall, I would not recommend Umalas Hotel and Residence and therefore requesting a refund on the property. Could somebody please call me to discuss further as this property was not up to standard. Thankyou, I would appreciate a manager to call and discuss. Thank you kindly.
Aufenthalt von 7 Nächten im September 2023

2/10 – Ungenügend

Stephane

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Horrible
Logement sale, oreillers non lavé de grosses auréoles sur l’oreiller
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
シャワールームが、非常にカビ臭い。 すぐ水が溜まる。 土地感が、ない人には、あまりオススメしません。 観光地からも離れています。 空港までは、約30分です。
Aufenthalt von 2 Nächten im Dezember 2019

10/10 – Hervorragend

Sumiani

Aufenthalt von 2 Nächten im Dezember 2019

10/10 – Hervorragend

HK, Sydney, AUS

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked friendly staff, quick request response service and assistance, tasty Bfast. It will be good if they can top up toiletries daily without guest needing to ask and also put label in front of the food and allergies ingridents or egg/ no egg in food.
Aufenthalt von 4 Nächten im Dezember 2019

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Bad hotel
Room was dirty, dark, floor was sticky
Aufenthalt von 3 Nächten im Oktober 2019

8/10 – Gut

Mirna, Timor Leste

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bom lugar para familias
Apartamento de bom tamanho, 2 TVs, a cama Queen e uma casal. Kitchenette com microondas, geladeira, mas nenhuma louça, tudo precisa ser pedido ao restaurante do hotel. Piscina de bom tamanho que é possível nadar. Academia com equipamentos básicos. Serviço de ah 2x ao dia p Semyniak. Ótimo custo benefício, lugar tranquilo
Aufenthalt von 4 Nächten im August 2019

6/10 – Okay

Myra

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Not for Recommendation.
In our week's stay, we had to change rooms 3 times. In the first room they put us in, upon walking in, we were impressed by the big size of the rooms, more like an apartment. This was Room 1006. Soon, we discovered we had no hot water, there was a leak under the basin and the light outside the bedroom would not turn off. We also had no pool view which was our request when making the booking. The next day, we were moved to room No. 2017. Still no direct pool view. The air conditioner in the room leaked and had wet most of our clothes in the wardrobe directly under the air conditioner! To fix the air conditioner, the maintenance guy just put a plastic container to catch the drips and it made an awful dripping sound, in which it would have been very disturbing to try and sleep with. The bathroom light was very dim, so as a solution, they put up a fluorescent light, which straight away fell & hurt my wifes hand when she caught it. Apparently, they had it just balancing on a loose screw!!!! (so dangerous). The air conditioner in the lounge room also needed fixing but instead they made it very noisy! Tiles were missing from the pool. Wi-fi was very bad. No hairdryer supplied unless requested and you had to pay for a deposit. The fixed shower head is only good for short people. After every shower, the bathroom floor would get flooded. Water also was leaking from the ceiling one evening. There was no plug in the basin in the bathroom, leaving a huge hole in the drain.
Aufenthalt von 7 Nächten im August 2019

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Nice stay in a calm area
Well priced hotel with very nice staff
Aufenthalt von 4 Nächten im August 2019

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Awesome area to stay in Bali...
Awesome area to stay in Bali... The Umalas area still has the old Bali feel... The hotel has friendly service and in its day, would have been a beautiful hotel, but sadly it hasn’t been very well maintained... It’s a little run down and has Ann old fashioned look and feel... It really needs a little makeover and to be restored to its former glory... The deck around the pool is dangerous and desperately need replacing! The AC’s were extremely noisy! linen and towels altho clean, were old and tied... The wifi was impossible to login too and not worth using... if they fix these few things it would be a great place to stay!
Aufenthalt von 6 Nächten im Februar 2019
Antwort von management am 4. Apr. 2019
Dear our honorable guest, We are extremely sorry for your inconvenient stay. Your feedback is truly valued! Thank you for letting us know. We will work hard to fix the issue. Best Regards, Management of Umalas Hotel and Residence

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
lenzuola ed asciugamani tutte con tante macchie gialle
Aufenthalt von 6 Nächten im Februar 2019
Antwort von Management am 4. Apr. 2019
Dear our honorable guest, We are extremely sorry for your inconvenient stay. We will work hard to fix the issues. Thank you for informing us. Your feedback is truly valued! Sincerely yours, Umalas Hotel and Residence Management

2/10 – Ungenügend

A

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
部屋が広くて安いので、値段相応といえばそうなるのですが、古い汚い。エクスペディアであると書かれているものがない。例えば、ドライヤー、ランドリー設備。スリッパもなかった。朝ごはんがまずい。掃除が行き届いていない点が、何より残念。
Aufenthalt von 4 Nächten im Dezember 2018

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Nice hotel staff & good food, poor room quality
The staff was extremely friendly and nice, and the food at the hotel restaurant is really good. But the actual room wasn’t as great. My bathroom was clean, but it didn’t look the best. The WiFi dropped repeatedly. And there was construction outside my room, which made it difficult to just relax in the room when I wanted a break from sightseeing. There were also a number of appliances that malfunctioned during my stay, including the TV and the safe. The price was cheap, so it’s a good option if you’re low on cash. But I wouldn’t stay here again, if I have a chance to return to Bali.
Aufenthalt von 8 Nächten im Dezember 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Centrazl gelegen restaurant op het dak prijs kwaliteit heel goed
Aufenthalt von 1 Nacht im November 2018

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2018

8/10 – Gut

E

Gut: Personal & Service und Komfort des Zimmers
Location a bit far from beach and shops, staff friendly, toilets are old n need a rewamp. Best is the breakfast n pool
Aufenthalt von 3 Nächten im September 2018

8/10 – Gut

Verifizierter Reisender

ルーフトップレストランがおすすめ
ルーフトップレストランが美味しくて安い、２度もランチで利用しました！ でも同じレストランなのに、朝食はイマイチでした
Aufenthalt von 2 Nächten im August 2018

2/10 – Ungenügend

Gilbert

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This hotel is falling apart, obviously filthy
Handuk yang sudah tidak layak untuk dipakai dengan warna yang sudah kotor dan lusuh lebih layak disebut bath rug, toilet yg kotor,bed sheet dengan noda dimana2 dan berlubang,duty manager dan reception yang tidak sigap dengan menanggapi hal tsb
Aufenthalt von 1 Nacht im Juni 2018

8/10 – Gut

osman

Gut: Personal & Service
اقامة مقبوله .
اقامة مقبوله . الفندق موقعه في منطقة هادئة وبعيد عن الخدمات والشاطئ .
Aufenthalt von 4 Nächten im Juni 2018

10/10 – Hervorragend

Guy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Umalas paradis
Juste beaucoup trop de bruit lors de réception de cars scolaires, hormis cela hôtel tres calme.
Aufenthalt von 13 Nächten im Mai 2018

6/10 – Okay

Rossco, Adelaide

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Some highs but one major low.
We stayed at Umalas Hotel and Residence for three weeks and found it to be mostly a positive experience. The high points would be the excellent staff, all very friendly and willing to help out in any way they can. The low point would be it's a bit old and tired and it also has just about the worst Wi-Fi internet connection we have ever tried to use, slow, unsecure and it either drops out constantly or doesn't connect up at all, it's truly dreadful and if you want or need Wi-Fi in a hotel, well do not come here, just straight away look elsewhere, it's really not up to scratch. Arriving late one night the reception desk arranged a welcome drink for us while we filled in the paperwork, it's pretty standard stuff in Asia but still a nice touch. The rooms themselves, or a least our one bedroom room on the first floor was decidedly odd in layout and equipment. There is a small kitchenette in the living space, it has a microwave and fridge but there is nothing much in they way of cooking or eating utensils, the front desk staff will provide anything you ask for though, like plates, bowls, tea-towels etc. Also in the living space is a lounge and a TV and that's where it starts to get weird. The TV is mounted onto a wall and the lounge is sitting under it but a right angles, you can't actually sit on the lounge and watch the television unless you do as we did and drag the lounge across the room and push it up against the wall facing the TV. The other really odd, (or just plain bad,) d
Aufenthalt von 18 Nächten im März 2018

8/10 – Gut

Marie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hôtel accueillant
Les chambres sont spacieuses et propres, même si les salles de bain pourraient être rénovées. La piscine est super, le personnel vraiment très aimable. On ne capte pas bien la wifi dans les chambres.
Aufenthalt von 7 Nächten im April 2018

8/10 – Gut

Emma, New Zealand

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean hotel with gorgeous pool area, great rooftop
Better than expected! This hotel deserves a better rating than it currently has. The staff were super friendly, great pool. Breakfast okay
Aufenthalt von 3 Nächten im August 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Fint ophold til prisen
Pænt hotel, men lidt slidt, kunne godt trænge til en renovering
Aufenthalt von 1 Nacht im Juli 2017

8/10 – Gut

Hernan, Sydney

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel, not so nice location
Rooms are big and comfy, AC in every space. Beautiful restaurant in the terrace with nice Indonesian food, although a bit slow. Helpful staff are ok with English. Best parts are breakfast and the pool, super clean and with jacuzzi. location is not the best, but you can take an Uber easily and cheap to the beach (not so good) or the centre in about 20min.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft

8/10 – Gut

Samuel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kamar nyaman dan bersih, tapi lampu di ruangan tv dan kitchen kurang terang

8/10 – Gut

Meity

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Nyaman, recommended

8/10 – Gut

charlie, vancouver, bc

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Decent hotel with great service.
We stayed in a 3 bedroom suite and it was very spacious on the ground floor. We stayed for 12 days and the staff was very helpful if we had any complaints.

8/10 – Gut

Mani, melbourne australia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel but little bit far from center bali
Good hotel specailly all staff members are very friendly n cooperative wifi is very very slow cant do anything even very hard to open web page breakfast buffet is good bathroom is very old need to be upgrade

10/10 – Hervorragend

mohammed mizanur rahman

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers

6/10 – Okay

Man Sheung, Hong Kong

Bali Trip
We found lots of ants and tiny bugs in the rooms.

10/10 – Hervorragend

Brett , Australia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay..very quiet. Central Location.
Well our stay was one night only but was nice. The breakfast serve was exceptional. Would definitely stay again.
Antwort von Kardita Abdul Saleh am 23. Juli 2016
Dear Brett, Thank you very much for your recent stay with us at Umalas Hotel & Residence and for taking the time to write a great review. We're glad you can enjoy everything we have to offer. Thank you again for your review, and we looking forward to welcoming you back in the future. Warm regards, Kardita-Ecommerce

6/10 – Okay

Helena

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit

6/10 – Okay

mm, australia

Gut: Personal & Service
Good standard for those on a tight budget
The staff are fantastic, the hotel is a little tired but rooms are clean and comfortable beds. Very well priced for tight budgets and close to Seminyak
Dear MM, Thank you very much for your recent stay with us at Umalas Hotel & Residence and for taking the time to write a great review.

8/10 – Gut

Keisuke, 名古屋

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
よかった!!
1日目お湯が出なくなり、部屋を変えてもらいました。変えてもらった部屋でもお湯が出なくなりましたが我慢しました。スタッフの対応はすごく親切です。一生懸命に対応してくれます。 歩いて行ける範囲で、数件cafeとパン屋さんもあり、とても流行っていました。コンビニもあります。朝食は期待しない方がいいと思います。

4/10 – Schlecht

Ramli, Jakarta, DKI

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nothing special this hotel
The cleaness ( many bugs, spider webs @ bedroom ), must asked for the slippers & tooth brush

8/10 – Gut

chaaklit, 東京

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
海から遠いけど快適なホテル
オベロイ通りや海からはとおいですが、とても落ち着いた雰囲気でゆっくり過ごせました。 ルーフトップで食べる朝食は最高に気持ちがいい！

8/10 – Gut

Jimmy, Madiun, Indonesia

Gut: Personal & Service und Komfort des Zimmers
Hotel kecil yg bagus..
Pertama saya ke tempat ini, saya kaget bahwa posisi hotel ini agak terpencil.. Tapi setelah saya tinggal selama 5 hari di tempat ini, saya mulai bisa merasakan klik di tempat ini. Hotel yang kecil tapi memiliki yang luas dan komplit... Secara kesuluruhan saya merasa puas dengan fasilitas yang diberikan berdasarkan harga kamar yang saya bayarkan.. cuman variasi sarapan yang kurang dan kamar mandi yang agak berbau menjadi sisi negatif selama kami ada di sana.. Tapi kami ingin sekali kembali di musim liburan kami yang akan datang.

6/10 – Okay

Family with one kid, Jakarta

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good price but lots of traffic
We are staying in one bedroom type. The hotel and service was good.. And has great pool. However breakfast not sp good and served ala carte in small potion, maybe because not many guest choose with breakfast. Room condition and kitchenete is perfect, comfy bed, but bathroom has smell odour.. Need maintenance on that.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Reasonable price.
If only the breakfast has rice porridge, something that I always look forward to at the breakfast table in Indonesia.

8/10 – Gut

Jeff, zurich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great hotel - big rooms
stayed for the 2nd time at this hotel and appreciate the big rooms, the cleanliness

4/10 – Schlecht

Verifizierter Reisender

Too far away from Seminak taxi difficult
Constantly a hassle to find a taxi, and a taxi that will run with the metre on. No nearby restaurants

10/10 – Hervorragend

Lena, Australia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice friendly hotel.
We loved the stay and service.
Antwort von Kardita Abdul Saleh am 23. Juli 2016
Dear Lena, Thank you very much for your recent stay with us at Umalas Hotel & Residence and for taking the time to write a great review. We're glad you can enjoy everything we have to offer. Thank you again for your review, and we looking forward to welcoming you back in the future. Warm regards, Kardita-Ecommerce

10/10 – Hervorragend

gap79, surabaya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice apartment hotel
big room, nice location. overall good and i will stay at umalas again next time im in bali with my family, the only bad thing is the small bathroom.

8/10 – Gut

Gabor, Australia - WA - Perth

Gut: Sauberkeit und Zustand der Unterkunft
Facilities: Nice pool for laps +sauna; Value: Affordable; Service: Sufficient, Mostly responsive; Cleanliness: Very good not spotless; 'Bali Buddah' delivers healthy take away in the area

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel looked better online
Hotel is not in seminyak is further out on jungle border. Rooms had no facilities or utensils for making food or drinks. Bathrooms were the worst feature of the room and covered in mould