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„Die Safety Deposit Box hat nicht funktioniert und man war drei Tage lang nicht in der Lage diese zu reparieren. Wir mußten unsere Pässe offen im Zimmer rumliegen lassen... Es gab keinen Turndown-Service (nur bei VIP-Gästen). Was aber wirklich toll war, war das Frühstücksbuffet.“

„Excellent breakfast buffet, friendly and helpful staff and great infinity Pool. The rooms however are startung to show their age. “

„Always my trusted home away from home when I'm in Batam. Good service and generally well maintained. “

„Servicing was not so matter as I didn't really call for servicing only asking for extra pillow and they are charging and that surprise me. Toilet was not really wash properly as the flooring smells urine. The best part is hotel surrounding with multi kind of food and tasty. Overall thank you Hotel Fresh One as I safely stay in this hotel.“

„La chambre etait tres propre, lendroit est bien située et tranquille. Les equipements sont neuf et fonctionne bien“

„The room condition is average. It will be good if there is a round of painting and also clean up the fridge, the kitchen as well as get rid of the ants in the toilet. The aircon is strong which is good. The kettle is working but take a long time to boil. The water pressure is good but the water heater can only provide moderately hot water. The rooms and hall are spacious and the location of the apartment is quite good, with Top 100 and some eateries within walking distance. The price is ...

„Excellent hotel for a very competitive price. “

„Location wise, nothing in Pollux mall except one children indoor playzone. Nothing else. Prepare to travel out. Room, 11th floor wifi not working. Couldnt connect at all. Water tap in the kitchen area seem to turn on itself. Aircon is working fine. Room, 15th floor wifi on and off. Aircon is noisy, seems that have nit been service for awhile. Overall, average for the price i paid. Believe hotel would be more worth it.“

„Check in was very inconvinience. Communicatiion break down. Should improve on this“

„I like the breakfast, very delicious Good experience and Good value for money“

„Location good. Lobby service good too. “