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Bewertungen von Hampton Inn Kennewick at Southridge

2.5 out of 5
Hampton Inn Kennewick at Southridge
3715 Plaza Way, Kennewick, WA

Bewertungen

9,4

Außergewöhnlich

588 von insgesamt 813 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
167 von insgesamt 813 Gästebewertungen haben eine Bewertung von 8 - Gut" "
30 von insgesamt 813 Gästebewertungen haben eine Bewertung von 6 - Okay" "
18 von insgesamt 813 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 813 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,4/10

Personal & Service

9,0/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was packed with kids on sports teams. Most of them were cute and responsible but there was some wildness afoot as well.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mike Brown GM am 14. Mai 2024
Thank you for the review Sarah. We appreciate your business and taking the time to leave your feedback. Sports weekends can be exciting. I deinitely identified with the wildness one in my youth. We hope to see you again.

6/10 – Okay

Heather

Gut: Sauberkeit, Personal & Service und Ausstattung
Beds are horribly uncomfortable.
Aufenthalt von 2 Nächten im April 2024
Antwort von Mike Brown GM am 22. Apr. 2024
I am sorry Heather that the beds did not meet your expectations. I hope this was an isolated issue, but I do know everyone is different on the firmness or softness of the beds. I hope you will try us again in the future.

10/10 – Hervorragend

Andrew, CANBY

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A relatively new property just off I-82. Easy to get to with ample parking. The staff was friendly and efficient, and the room was very clean and in very good condition. The location has easy access to anything and anywhere in Kennewick that you might need to go.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mike Brown GM am 22. Apr. 2024
Thank you Andrew for the great review of Hampton Inn Kennewick at Southridge. We appreciate your feedback. I hope you had chance to try the free Hampton breakfast we offer. We look forward to seeing you again on your next visit.

10/10 – Hervorragend

James

Aufenthalt von 1 Nacht im April 2024
Antwort von Mike Brown GM am 14. Mai 2024
Thank you James for the great review for Hampton Inn Kennewick at Southridge. We appreciate you taking the time to give us your feedback. We hope to see you again in the future.

10/10 – Hervorragend

Heather

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed 1 night and have no complaints -Breakfast was great compared to most -Comfortable stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Mike Brown GM am 30. Apr. 2024
Thank you, Heather, for staying with us. I am glad you enjoyed your stay and the complimentary breakfast at the Hampton Inn Kennewick at Southridge. Please come and see us again.

10/10 – Hervorragend

Jim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All noted above
Aufenthalt von 1 Nacht im März 2024
Antwort von Mike Brown GM am 26. März 2024
Thank you for your review. Please come back and see us again.

8/10 – Gut

Jay

Aufenthalt von 1 Nacht im März 2024
Antwort von Mike Brown GM am 15. Apr. 2024
Thank you Jay for giving us the opportunity to have you stay with us at the Hampton Inn Kennewick at Southridge. I am glad you enjoyed your stay with us and hope to see you again when you are in the area.

10/10 – Hervorragend

Elyse

Aufenthalt von 1 Nacht im März 2024
Antwort von Mike Brown GM am 1. Apr. 2024
Thank you Elyse for taking the time to fill out this survey. I am glad your stay met your expectations. Please come back again to see us.

10/10 – Hervorragend

Emma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pleasant place to stay. I’d stay there again. Staff was kind, breakfast area was large, plenty of parking and quiet facility.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jim Gibson GM am 8. März 2024
Dear EmmaThank you so much for your kind remarks I will share them with my team!

8/10 – Gut

Mary Ann, Grand Forks

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were gathered for a family event and it was convenient to gather in the lobby for some group visits. Certainly all the boxes can be checked for what matters for a comfortable stay. I like to be able to open a window at night and like most rooms these days, at chain hotels, this was not possible. The soundproofing is not all that great either--we could hear the footsteps in the room directly above us. But these are not big issues and we would have no hesitation staying here again if we are in the Tri-Cities area.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jim Gibson GM am 4. März 2024
Dear MaryThank you for staying with us. I am pleased that you enjoyed your stay. I am sorry that the window not opening effected your stay with us. That is how they are moving forward.

8/10 – Gut

Leonardo

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel and breakfast, but rooms are small!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jim Gibson GM am 26. Feb. 2024
Dear LeonardoThank you for staying with us, I am happy to hear that you enjoyed your stay.

8/10 – Gut

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jim Gibson GM am 15. Feb. 2024
Dear ElizabethThank you for staying with us. I am thankful for your feedback.

10/10 – Hervorragend

Leticia

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Everything is good no smells room clean and nice 👍
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jim Gibson GM am 15. Feb. 2024
Dear LeticiaIam grateful for your business and for the review of our hotel.

10/10 – Hervorragend

Diane, South Burlington

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
TJ at the front desk was super!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jim Gibson GM am 19. Feb. 2024
Dear DianeThank you for your business, I will share your comments with TJ

10/10 – Hervorragend

Mazen, federal way

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ok
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jim Gibson GM am 7. Feb. 2024
Dear MazenI am thankful for your business and the kind review you have left us.

8/10 – Gut

Katie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jim Gibson GM am 29. Jan. 2024
Dear KatieThank you for staying with us and for the rating you have left us. I am thankful for your business.

8/10 – Gut

Monte

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jim Gibson GM am 26. Jan. 2024
Dear MonteThank you for staying with us. I appreciate you business and your feedback.

8/10 – Gut

Steven G

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room coffee pot. tasted moldy when coffee was made. Otherwise stay was good.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jim Gibson GM am 25. Jan. 2024
Dear StevenThank you for sharing your experience with us. i will Follow up on this issue you had

8/10 – Gut

Donald

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jim Gibson GM am 12. Jan. 2024
Dear DonaldThank you so much for taking time to share your experience with us. I will share your comments with my team.

2/10 – Ungenügend

Crystal

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jim Gibson GM am 10. Jan. 2024
Dear Crystal I am so sorry to hear that your experience with our Hotel has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
The room didnt seem to be vacuumed when i stayed tbere there was stuff stuck to the base of the floor lamp and what looked to be mold in the shower. And white stuff on the floor
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jim Gibson GM am 9. Jan. 2024
Dear AnonymousThank you so much for taking time to share your experience with us. I will share your comments with my team.

8/10 – Gut

Cindy

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Our bedding was smelly, but this is a convenient place to stay and the breakfast was fabulous!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jim Gibson GM am 31. Dez. 2023
Dear CindyThank you for your business and for the review, I will share it with my Team.

8/10 – Gut

Celia, Lake Stevens

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean place to stay. Friendly staff. Felt safe to take my family there.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jim Gibson GM am 31. Dez. 2023
Dear CeliaI am thankful for your business, Thank you for staying with us.

10/10 – Hervorragend

DENISE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was by far one of the best places I have stayed. Comfy beds, spotless rooms and a great breakfast selection.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Jim Gibson GM am 26. Dez. 2023
Dear DeniseI am grateful for your review of our Hotel. Thank you for sharing your experience with us.

10/10 – Hervorragend

David

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to where I needed to be
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jim Gibson GM am 25. Dez. 2023
Dear DavidI am grateful for your review of our Hotel. I am so happy to hear that you enjoyed your stay. Again thank you for staying with us.

10/10 – Hervorragend

Troy

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jim Gibson GM am 25. Dez. 2023
Dear Thank you so much for taking time to share your experience with us. I will share your review with my team.

8/10 – Gut

Ting Yu, Vancouver

Geschäftlich gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jim Gibson GM am 20. Dez. 2023
Dear Ting YuThank you so much for taking time to share your experience with us. I am grateful for your business.

10/10 – Hervorragend

Brianna

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jim Gibson GM am 9. Jan. 2024
Dear BriannaI am pleased to read your review of our Hotel. I am so happy to hear that you enjoyed your stay. Again thank you for staying with us.

10/10 – Hervorragend

Bradley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice stay with the family
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jim Gibson GM am 20. Dez. 2023
Dear BradleyI am grateful for your review of our Hotel. I am so happy to hear that you enjoyed your stay. Again thank you for staying with us.

10/10 – Hervorragend

Austin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful stay, really appreciate the staff customer service and property cleanliness. Will stay again.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jim Gibson GM am 11. Dez. 2023
Dear AustinThank you so much for taking time to share your experience with us. We are grateful for customers like you. I will share your comments with my team!

4/10 – Schlecht

Johanna

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit
There was so much noise because of the thin walls and no hot tub was disappointing
Aufenthalt von 4 Nächten im November 2023
Antwort von Jim Gibson GM am 28. Nov. 2023
Dear JohannaI am so sorry to hear that your experience with our Hotel has not met your expectations. Customer satisfaction is our top priority, Thank you for sharing your experience with us.

10/10 – Hervorragend

Brian

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Except for the smell of marijuana everything was great!
Aufenthalt von 1 Nacht im November 2023
Antwort von TJ Boyle FOM am 19. Nov. 2023
I'm sorry to hear about the marijuana smell lingering around, but I'm happy to hear that you had a great stay with us! Customer satisfaction is our top priority, and I'm happy we could make your stay a comfortable one. Thank you for staying with us!

4/10 – Schlecht

Mario

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
I was not pleased with our room & the hard smell of cigarette that was left in our bathroom. Each time you entered the bathroom or was just standing with the door open, you could smell the stench of cigarettes
Aufenthalt von 1 Nacht im November 2023
Antwort von TB am 17. Nov. 2023
I'm so sorry to hear that your stay with us was less than satisfactory! Customer satisfaction is our top priority, and unfortunately it wasn't shown here. I know the overwhelming cigarette smell made your stay unpleasant, and hopefully we can make your stay more pleasant in the future!

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good stop on longer trip, with e vehicle charger. Appreciate the use of refillable shampoo, conditioner and body wash, while still providing stylish accommodations.
Aufenthalt von 1 Nacht im November 2023
Antwort von Jim Gibson GM am 13. Nov. 2023
Dear MichelleThank you for staying with us, I am thankful for your business.

10/10 – Hervorragend

Carla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had a great stay here :-)
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jim Gibson GM am 30. Okt. 2023
Dear CarlaI am grateful for your review of our Hotel. I am so happy to hear that you enjoyed your stay. Again thank you for staying with us.

10/10 – Hervorragend

Keely

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Jim Gibson GM am 26. Okt. 2023
Dear KeelyI am grateful for your review of our Hotel. I am so happy to hear that you enjoyed your stay. Again thank you for staying with us.

10/10 – Hervorragend

SEON

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommendable!
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Jim Gibson GM am 23. Okt. 2023
Dear SeonI am thankful for your business and for the kind review you have given us.

10/10 – Hervorragend

DAVID

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great hotel!!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jim Gibson GM am 15. Okt. 2023
Dear DavidI am grateful for your review of our Hotel. I am so happy to hear that you enjoyed your stay. Again thank you for staying with us.

10/10 – Hervorragend

Rob

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel stay
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jim Gibson GM am 14. Okt. 2023
Dear RobI am grateful for your review of our Hotel. I am so happy to hear that you enjoyed your stay. Again thank you for staying with us.

10/10 – Hervorragend

Timothy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jim Gibson GM am 14. Okt. 2023
Dear TimothyI was delighted to receive your review, and was especially please to hear that you enjoyed your say. Again thank you for staying with us.

8/10 – Gut

Linda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Stayed here twice in the same week. This time the staff was friendly, efficient & helpful.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jim Gibson GM am 30. Okt. 2023
Dear LindaThank you so much for taking time to share your experience with us. We are grateful for customers like you.

10/10 – Hervorragend

Gregory

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked how the people were very nice and the room was clean.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Jim Gibson GM am 9. Okt. 2023
Dear GregoryI am grateful for your review of our Hotel. I am so happy to hear that you enjoyed your stay. Again thank you for staying with us.

6/10 – Okay

Linda

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Jim Gibson GM am 9. Okt. 2023
Dear LindaThank you so much for taking time to share your experience with us. I will share your rating with my team.

10/10 – Hervorragend

Rylie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Jim Gibson GM am 29. Sept. 2023
Dear RylieI am thankful for you rating you have given us for your stay with at our Hotel. Thank you for your business.

6/10 – Okay

michael

Gut: Sauberkeit
The Wi-Fi was next to impossible to connect too for the two nights we were there. Apparently this was a network issue in the entire Hilton Chain, according to management. We wouldn't have stayed there had we known of the Wi-Fi problems.
Aufenthalt von 2 Nächten im September 2023
Antwort von Jim Gibson GM am 26. Sept. 2023
Dear Michael I am so sorry to hear that your experience with our Hotel has not met your expectations. I was able to work with ATT to resolve the WIFI issues and it took longer than expected. I again apologize for the technology issues we had.

6/10 – Okay

Roseanne

Mit der Familie gereist
Gut: Sauberkeit
Our Stay
There was a dog next door that was quite annoying for a couple of hours and the trucks going by that was using their compression brakes was a bit much. The bathroom in room 414 wallpaper was coming down and was dirty in the corners, room 408 had walls that were not fully painted and had dirty marks.
Aufenthalt von 1 Nacht im September 2023
Antwort von Jim Gibson GM am 25. Sept. 2023
Dear Roseanne I am so sorry to hear that your experience with our Hotel has not met your expectations. Customer satisfaction is our top priority, i will make to address the issues you have brought up.

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place to stay.
Very comfortable, nice breakfast, very pleasant staff. Only negative was getting on the WiFi. Nothing like the instructions given and even the fellow who came to help us had difficulty.
Aufenthalt von 1 Nacht im September 2023
Antwort von Jim Gibson GM am 25. Sept. 2023
Dear BarbaraThank you so much for taking time to share your experience with us. I will share your comments with my Staff I was able to resolve the login issues. again I apologize about the login process at our Hotel.

8/10 – Gut

Julie

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im September 2023
Antwort von Jim Gibson GM am 23. Sept. 2023
Dear JulieI am gratefully for your business, Thank you for staying with us.

10/10 – Hervorragend

Patricia, Gig Harbor

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast was excellent!
Aufenthalt von 1 Nacht im September 2023
Antwort von Jim Gibson GM am 13. Sept. 2023
I am grateful for your review of our Hotel. I am so happy to hear that you enjoyed your stay. Again thank you for staying with us.