Außenbereich

Bewertungen von Port Inn & Suites Kennebunk, Ascend Hotel Collection

2.5 out of 5

Bewertungen

9,0

Wunderbar

595 von insgesamt 963 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
276 von insgesamt 963 Gästebewertungen haben eine Bewertung von 8 - Gut" "
58 von insgesamt 963 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 963 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 963 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,4/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Thomas

Aufenthalt von 2 Nächten im August 2022

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
War gut zu erreichen. Betten waren sehr bequem. Rezeption war nicht immer besetzt. Frühstück war ok, amerikanisch. Lüftung im Bad und Kühlschrank im Zimmer waren recht laut.
Aufenthalt von 1 Nacht im Oktober 2019

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2019

10/10 – Hervorragend

Markus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2017

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good Hotel
This Hotes was very clean, the rooms were new, the pool was good and the breakfast was good. Free WiFi.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schön eingerichtetes Motel
Ein Motel auf hohem insgesamt hohem Niveau. Der Kaffee zum Frühstück trifft nicht ganz unseren Geschmack...aber wir sind in den USA. Insgesamt sind wir mit dem Motel sehr zufrieden.

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Nettes, kleines Hotel mit typ. continental breakfast von Plastikgeschirr. Zimmer war sauber, Betten bequem.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
gutes Hotel, Preis-Leistungs-Verhältnis stimmt
Das Hotel liegt günstig, um zum Beispiel das sehenswerte Kennebunkport zu besuchen (ca. 10 Minuten mit dem Auto). Von der Ausstattung entsprechend dem typischen 3-Sterne-Stil (wie etwa Hampton Inn oder Holiday Inn). Frühstück Durchschnitt mit dem üblichen Wegwerfgeschirr.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Neues Hotel in super Zustand, inkl. einfachem,guten Frühstück

6/10 – Okay

DB, Schweiz

Verbesserungswürdig: Sauberkeit und Personal & Service
Muss nicht mehr sein...
Zustand des Zimmers: Abgesehen von Hundehaaren im Bett und muffiger Luft o.k., gewöhnungsbedürftiges Personal.

8/10 – Gut

Wowbagger, Frankfurt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alles bestens ...
... kann man ruhigen Gewissens weiterempfehlen.

10/10 – Hervorragend

Pipa, München

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Modernes, komplett saniertes Hotel
Modernes Hotel, das kürzlich komplett saniert wurde. Sehr saubere Zimmer, nettes Personal und einen Outdoor-Pool gibt es auch.

10/10 – Hervorragend

Robbin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The quality of our stay was positively enhanced by Drew. The room was clean and comfortable. The location was within walking distance to restaurants and to the town of Kennebunk. Drew was friendly and courteous checking in to ensure our satisfaction. We would highly recommend this hotel to anyone going to the area! Many thanks!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Drew Patel am 27. Mai 2024
Thank you for sharing your feedback! We're delighted to hear that your stay was enjoyable and that you found our accommodations clean, comfortable, and conveniently located. Our team strives to provide friendly and courteous service to all our guests, ensuring a memorable experience. We appreciate your recommendation and hope to have the pleasure of welcoming you back to our hotel in the future!

10/10 – Hervorragend

Jessica

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer service on the evening of 5/22/24 was wonderful. Safe, clean, quiet and comfortable accommodations. Bathroom clean, air conditioner worked quickly, comfortable bed. Would recommend for some R&R
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Jessica, Thank you for taking the time to write a review about your recent stay at Port Inn Kennebunk. We are pleased you had a relaxing stay and that our service and accommodations exceeded your expectations. Thank you for the recommendation to future guests. We hope to be your preferred hotel every time you visit the area. Sincerely,Nirav Patel,General Manager

8/10 – Gut

Jane

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very helpful staff. Very quiet and clean spacious room
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 20. Mai 2024
Dear Jane, At Port Inn Kennebunk, we endeavor to provide every guest with an amazing experience, and we are delighted to hear that you loved our service and accommodations. Thank you once again, and we hope to welcome you back soon.Sincerely,Nirav Patel, General Manager

10/10 – Hervorragend

stephane

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Dear Stephane,Thank you for taking a moment to rate your experience. All of us at Port Inn Kennebunk are thrilled you had a good time at our hotel, and we invite you to stay with us again when you visit the area. Sincerely, Nirav Patel, General Manager

8/10 – Gut

christine

Really cute Hotel conveniently located near Kennebunk port. Hotel manager was friendly and helpful. No housekeeping was inconvenient when staying multiple nights.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von General Manager am 23. Dez. 2023
Dear Christine,Thank you for taking the time to write a review about your recent stay at Port Inn Kennebunk. As you mentioned, our location is wonderfully situated just minutes from the area’s best attractions. However, we apologize for the inconvenience you experienced with the lack of housekeeping during your multiple-night stay. We hope you have a wonderful holiday, and we look forward to welcoming you back again soon.Sincerely,Nirav PatelGeneral Manager

6/10 – Okay

Roena

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
We have stayed at this property before the pandemic many times. We used to love the cleanness, friendliness and the amazing breakfast. This is why we came back. We checked in a little after 7. The receptionist was nice but not friendly nor did she once smile. But that’s fine. Check in was quick and easy. Room was fine but nothing that stands out. The lobby was boring with absolutely no holiday decorations I was shocked as i remember a crowded lobby in the past with people and full of decorations. I was told breakfast was being served 8:30 to 10. My mom went for breakfast and found that they served toast, muffins and bananas. I thought it was a joke. Went myself and of course it was true. I shared with the receptionist my disappointment but she said nothing and clearly could have cared less. This is the same woman who assisted with my check in the night before. Young man walked behind her as if he was doing the inventory and kept walking as if he didn’t hear me. We checked out and went our way. We checked in Sat. 12/9 and checked out 12/10. I wouldn’t stay at this property again boring and extremely disappointed. Have friendly staff work for you that want to be there, make it a holiday spirit and have a decent breakfast. We paid $298, yikes 😳
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 15. Dez. 2023
Dear Roena,Thank you for taking the time to let us know about your stay. It is disappointing to hear about your impressions of our staff. This is not typical of the service we provide our guests, but we appreciate you letting us know so we can be more diligent in our efforts. Furthermore, we are sorry that you found your breakfast a little underwhelming. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Nirav PatelGeneral Manager

8/10 – Gut

Dominick

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
My only disappointment was the breakfast. Maybe cold cereal with milk would be a good addition
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von General Manager am 15. Dez. 2023
Dear Dominick,Thank you for your recent stay at the Port Inn Kennebunk and your kind rating. Your feedback on our breakfast has also been noted as we implement future changes. We look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely,Nirav PatelGeneral Manager

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful staff. Really liked the cleanliness except pillows needed refreshing. Great access. Nice breakfast bar.
Aufenthalt von 5 Nächten im November 2023
Antwort von General Manager am 15. Dez. 2023
Dear Karen,We enjoyed reading your fantastic review of your recent stay! We are so happy you loved our hotel, our wonderful team, and the cleanliness of our accommodations! Your concern about the pillows has been noted. We appreciate your feedback and look forward to seeing you again at Port Inn Kennebunk soon. Sincerely,Nirav PatelGeneral Manager

2/10 – Ungenügend

catherine

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 30. Dez. 2023
Dear Catherine, We are disappointed to know that your stay was not outstanding and we apologize if we missed out on any essential opportunities to make your visit the seamless, memorable one you deserve. We would appreciate it if you could reach out to us and let us know what we could have done to make your experience better. Thank you and we wish you a Happy New Year. Sincerely, Nirav Patel, General Manager

8/10 – Gut

Kellie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location,
Great location. Friendly staff. Comfortable, clean accommodations. Breakfast was lacking, but morning drink options made up for it. Not the hotels fault, but if you are a light sleeper, request a second floor room. The people above us were up half the night jumping around, even with the TV on it was loud.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von General Manager am 5. Dez. 2023
Dear Kellie,Thank you for such a positive review of our hotel. Your comments about our great location, comfortable and clean accommodations, and friendly staff are greatly appreciated. We apologize for the disturbance caused by other guests and thank you once again for your understanding and for choosing Port Inn Kennebunk. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit.Sincerely,Nirav PatelGeneral Manager

8/10 – Gut

Margaret

Aufenthalt von 2 Nächten im November 2023
Antwort von General Manager am 5. Dez. 2023
Dear Margaret,Thank you for taking a moment to rate your experience. All of us at Port Inn Kennebunk are thrilled you had a good time at our hotel, and we invite you to stay with us again when you visit the area.Sincerely,Nirav PatelGeneral Manager

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Ausstattung
Comfortable and close to town
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 7. Nov. 2023
Dear Thomas, On behalf of our team at Port Inn Kennebunk, thank you for the five-star review! We were pleased to have exceeded your expectations with our accommodations and location. We look forward to making your next stay an exceptional one as well. Sincerely, Nirav Patel, General Manager

8/10 – Gut

Kathryn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von General Manager am 7. Nov. 2023
Dear Kathryn, It is wonderful to know you had an enjoyable stay at Port Inn Kennebunk. We appreciate the positive rating and hope to make your next stay an exceptional one as well.Sincerely, Nirav Patel, General Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Weekend to Maine
We always stay here when we come up to Maine (several times a year) & never have any issues. The ironing board in the room only had the cover over the board-there was no padding layer that’s supposed to be under the cover. Therefore we were unable to iron our clothes for the family function we were attending. Also we were walking around barefoot after showering as we got ready for the function. When we went to put on socks/shoes the bottoms of our feet were blackened & filthy from floor. We were in a dog friendly room but the floor apparently hadn’t been mopped/cleaned properly prior to our check in.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von General Manager am 2. Nov. 2023
Dear Guest, Thank you for being a regular guest at our hotel. While we are glad to see your perfect rating, we regret not meeting some of your expectations. We apologize that the room was not cleaned to our usual standards and for the iron board. We have shared your concerns with the appropriate individuals. We look forward to welcoming you back for a better experience in the future.Sincerely, Nirav Patel, General Manager

10/10 – Hervorragend

Cindy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 1. Nov. 2023
Dear Cindy, On behalf of our team at Port Inn Kennebunk, thank you for the excellent rating! We were pleased to have exceeded your expectations and we look forward to making your next stay an exceptional one as well.Sincerely, Nirav Patel, General Manager

10/10 – Hervorragend

Laura

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 1. Nov. 2023
Dear Laura, Thank you for the generous rating of Port Inn Kennebunk. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely, Nirav Patel, General Manager

10/10 – Hervorragend

Maryanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, conveniently located property. Not a fan of the sink/vanity seperated from shower/toilet.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von General Manager am 29. Okt. 2023
Dear Maryanne,Thank you for choosing Port Inn Kennebunk. We are glad you had an overall good stay and that you found our location to be convenient. We appreciate your feedback and look forward to having you as our guest again soon.Sincerely,Nirav Patel,General Manager

6/10 – Okay

sabrina

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Wasn’t a fan
The entry smelled like cheap cleaner, it was strong. I was hoping the room would be better, but smelled like dog. My fault for staying in a god friendly hotel. Just yuck
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 27. Okt. 2023
Dear Sabrina,Thank you for the feedback. We are sorry for not meeting your expectations and wish we had the opportunity to make your stay better. We would love to welcome you back to show you our commitment to enriching experiences.Sincerely,Nirav Patel,General Manager

10/10 – Hervorragend

Ryan

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 1. Nov. 2023
Dear Ryan, It is wonderful to know you had an enjoyable stay at Port Inn Kennebunk. We appreciate the excellent rating and hope to make your next stay an exceptional one as well.Sincerely, Nirav Patel, General Manager

10/10 – Hervorragend

Cheryl

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von General Manager am 27. Okt. 2023
Thank you for the perfect rating, Cheryl! We loved having you as our guest and hope to see you again soon at Port Inn Kennebunk.Sincerely,Nirav Patel,General Manager

10/10 – Hervorragend

Lee

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the property
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 27. Okt. 2023
Thank you for the awesome feedback, Lee! We loved hosting you too and hope to see you again soon at Port Inn Kennebunk.Sincerely,Nirav Patel,General Manager

10/10 – Hervorragend

Al

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff at this property is outstanding they are kind, helpful, attentive to me because of my disability. They deserve to be recognized for their excellent service and care for guests. I will definitely return to this property for my next vacation in Kennebunk area of Maine . Thank You for a wonderful place to stay in Kennebunk. Al Ciuffo
Antwort von General Manager am 14. Okt. 2023
Dear Al,Thank you for staying at Port Inn Kennebunk and for sharing your wonderful experience. Our team genuinely cares about doing their utmost to ensure our guests have the best stay possible. They will be delighted to read your review praising their efforts. Thank you once again for your feedback, and we are excited that you plan on staying with us on your next trip to the area.Sincerely,Nirav Patel,General Manager

10/10 – Hervorragend

Carmen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing
Moya was amazing very friendly most of all so professional. She always had a smile and was happy. She was always there to answer my questions and assist with my request. She’s a great asset to your team.
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von General Manager am 14. Okt. 2023
Dear Carmen,We are delighted you had an excellent experience at Port Inn Kennebunk. It is great to know that our staff went out of their way to make your stay more enjoyable. We will ensure that your kind feedback is passed onto Moya; she will be thrilled that you not only found her most friendly and helpful but also that you have taken the time to leave her such great compliments. Thank you for being our guest, and we hope to see you again soon.Sincerely,Nirav Patel,General Manager

8/10 – Gut

Danny

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed our stay
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 13. Okt. 2023
Thank you for the kind rating, Danny! We are glad you had a good time at Port Inn Kennebunk and we look forward to the opportunity to host you again and turn that 4-star into a 5.Sincerely, Nirav Patel, General Manager

6/10 – Okay

Enrique

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 11. Okt. 2023
Dear Enrique,Thank you for leaving a rating on your recent visit. We are glad you enjoyed your stay overall, although we regret it was not perfect. We hope you will come back for the exceptional experience we strive to provide our guests.Sincerely,Nirav Patel,General Manager

8/10 – Gut

Suzette

Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Tyler

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 28. Okt. 2023
Dear Tyler, It is wonderful to know you had an enjoyable stay at Port Inn Kennebunk. We appreciate the positive rating and hope to make your next stay an exceptional one as well.Sincerely, Nirav Patel, General Manager

4/10 – Schlecht

Steve, Spring Hill

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
No front desk service, phone did not work, no coffee
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 8. Okt. 2023
Dear Steve,Thank you for being our guest and for taking the time to leave a review. We apologize for not meeting your expectations for a great stay and for the poor service you received. We truly value all feedback that we get from our guests, either positive or negative, and they will be shared with the rest of the team. We hope to have another opportunity to serve you again in the future. Sincerely,Nirav Patel,General Manager

10/10 – Hervorragend

Donald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 8. Okt. 2023
Dear Donald,We appreciate you taking the time to leave your five-star rating regarding your recent visit to Port Inn Kennebunk. It is great to know you enjoyed your stay and we hope to welcome you again soon.Sincerely,Nirav Patel,General Manager

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 8. Okt. 2023
Dear Barbara,Thank you for the perfect rating! We are delighted you had a great time at Port Inn Kennebunk and we look forward to making your next stay a great one once again.Sincerely,Nirav Patel,General Manager

2/10 – Ungenügend

samuel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
To start with, they didn't have our reservation. Though not full, they put us in alocation where we had to park by the trash cans and was dark, not around front where everyone else was. The room had new flooring in the room, but the floor sunk several inches in front of the bathroom. The dead bolt jammed last as I was about ready for bed and was checking the locks. They tell you when we got there that they only serve continental breakfast (which was very poor at best) because of covid . Funny, I was in the maine area all week and that was the only continental I got. Give the cheapskates an "F" on everycount.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von npatel am 3. Okt. 2023
reason for not finding reservation when reservation was place online 1st name,last name was fliped.our system find reservation with last. reason for giving you room towards end of building ibecause room type you selected when you make reservation is towards end of building. whenever reservation come through 3rd party we do not change anything. during covid we did not serve breakfast. as of now we are serving breakfast which is continental as shown on expedia and other site. we dont serve hot breakfast and we did not advertise for hot breakfast.

10/10 – Hervorragend

Jeff

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was the perfect place to stay in Kennebunk. King size bed and all the great amenities was awesome. Not far from all the attractions.
Aufenthalt von 2 Nächten im September 2023
Antwort von General Manager am 2. Okt. 2023
Dear Jeff,Thank you for writing a review about your recent visit. We are thrilled that you consider our location ideal for a stay in Kennebunk. We also appreciate your comments about our accommodations and are glad that you were able to take advantage of the amenities we have to offer. On behalf of everyone here at Port Inn Kennebunk, we invite you to stay with us again on your next trip.Sincerely,Nirav Patel,General Manager

10/10 – Hervorragend

Bob

Mit der Familie gereist
Clean and comfortable
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 29. Sept. 2023
Dear Bob, Thank you for taking a moment to share this excellent review. We believe clean and comfortable accommodations are one of the most important aspects of a great stay, and we are pleased that this was your experience. It was a pleasure to host your stay at Port Inn Kennebunk, and we hope to have the opportunity to welcome you back again very soon.Sincerely, Nirav Patel, General Manager

8/10 – Gut

Brittney

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast was lacking but the cleanliness and comfort made up for it! We enjoyed our stay.
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 27. Sept. 2023
Dear Brittney, Thank you for being our guest. We are glad that you had a great stay and that you appreciated our clean and comfortable accommodations. Your feedback on our breakfast has also been noted as we implement future changes. It was a pleasure to host you and we hope to see you again soon at Port Inn Kennebunk.Sincerely, Nirav Patel, General Manager

10/10 – Hervorragend

Samantha

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von General Manager am 27. Sept. 2023
Dear Samantha, Thank you for the generous rating of Port Inn Kennebunk. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you are already planning your next stay with us.Sincerely, Nirav Patel, General Manager

10/10 – Hervorragend

melanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and clean, friendly atmosphere.
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 26. Sept. 2023
Dear Melanie, Thank you for the five-star review of Port Inn Kennebunk. We are delighted to read about your fantastic stay and how much you enjoyed our clean accommodations and friendly service. We hope this great experience will bring you back to stay with us again soon.Sincerely, Nirav Patel, General Manager

10/10 – Hervorragend

Antonetta

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay was great, very friendly and clean.
It was a great stay; surroundings were clean, and grounds were taken care of nicely.
Aufenthalt von 3 Nächten im September 2023
Antwort von General Manager am 26. Sept. 2023
Dear Antonetta, Thank you for the excellent feedback! We are thrilled you had an enjoyable stay and we appreciate your positive comments about our property and accommodations. We hope you will make Port Inn Kennebunk your preferred choice the next time you visit the area.Sincerely, Nirav Patel, General Manager

6/10 – Okay

Sara

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Desk staff friendly at check in. Breakfast was okay but not great. Our room had some ignored damage to the floor which caused it to squish when you walked over a large area near the bathroom. It felt like they needed more repairs than the minor amount they’d already attempted.
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 24. Sept. 2023
Dear Sara, Thank you for being our guest. We appreciate you bringing to light some of the issues you experienced with your room and apologize for the inconvenience this caused. Please be assured we take all feedback seriously and will address your concerns appropriately. On a positive note, we are pleased our service met your expectations. We thank you for your time and hope you will consider staying with us again for a better experience.Sincerely, Nirav Patel, General Manager