Dear Pamela, Greetings from Hyatt Regency Kathmandu, Thank you for taking your time to post your feedback. Please accept our sincerest apologies for the inconveniences you faced during the stay. Regarding your observations, the concerned department has been explained and necessary corrective actions will be taken immediately. The entire team is well concerned for the discomfort upon valuable customers like you. I sincerely do wish to be able to welcome you back to the hotel and win your trust and faith back in our commitment to a truly residential experience for our guests.

Dear Guest, Thank you for taking your time to post your feedback. Please accept our sincerest apologies for the inconvenience caused due to some overcrowded events in the property. The entire team is well concerned for the discomfort upon valuable customers like you. I do hope that this incident will not deter you from visiting Hyatt Regency Kathmandu in the future and you will allow us the opportunity to serve you again. Regards

Thank you so much for your support and appreciate your valuable feedback.

Dear Guest, Thank you for taking time to share your feedback post your recent stay with us. I would like to apologies for the challenge you had faced with the WiFi in the hotel and shall definitely look constructively to take your suggestion to better equip the coverage of the Internet within the hotel. Thank you once again and we look forward to the pleasure of welcoming you back soon. Best regards, Suman Shrestha Director of Marketing

Dear Guest, Please message us directly for any feedback that you would like to share. Best Regards, Suman Shrestha Director of Marketing

Dear Guest, Thank you for your feedback. We are happy to know that you found our location, and availability of consistent hot water to be some of the good points that you experienced. I do apologize for the service issues you faced in regards to the cleanliness of the room. Please note that I have discussed the same with our team and we shall definitely ensure that such incidents are not repeated. We do hope you visit again soon and give us another opportunity to delight you. In the interim, do visit us on Facebook, Twitter, Instagram, Google Plus and LinkedIn for updates and specials in the coming days. Best regards, Sinead O’Reilly Henell General Manager

Dear Guest, Thank you for appreciating the hotel’s greenery . As a hotel we are fortunate to be nestled on 37 acres of landscaped gardens, it truly exuberates a serene environment for our guests to enjoy . Your appreciation about the friendly and helpful associates, the food , gym and spa is very encouraging. In regards to your comment on our pricing, kindly be rest assured that that we do continue monitor our prices and to observe supply and demand so that we always offer the best price at the time of booking and also ensure that we deliver top end service. Once again thank you for your feedback and I do hope we can look forward to welcoming you back to Hyatt Regency Kathmandu in the not too distant future. Best regards, Sinead O’Reilly Henell General Manager

Dear Guest, Thank you for your feedback. It is very kind of you to highlight the hotel’s landscaped gardens set on 36 acres of grounds and the rich breakfast spread. The hotel is fortunate to be located in such close proximity to the UNESCO heritage site of Boudhanath Stupa as it makes travel for our guests to explore Kathmandu more accessible. As mentioned by you, Indeed the hotel has its own charm and beauty and is a perfect place to unwind and relax after a tiring day. It was our pleasure to have you as our guest and I look forward to welcoming you back in the not too distant future. Best regards, Sinead O’Reilly-Henell General Manager

Dear Guest, Greetings from Hyatt Regency Kathmandu.Our restaurant strives to offer a diverse array of Asian cuisine, and we constantly seek to improve and expand our offerings based on the preferences of our valued guests. We apologize for any inconvenience caused and assure you that we take your feedback seriously.Regards, Ashish KumarGeneral Manager

Dear Guest, Greetings from Hyatt Regency Kathmandu!Thank you for giving us a perfect rating and for recommending our hotel to other travelers. are glad to note that you had a comfortable and memorable stay at the hotel.We look forward to welcoming you soon again at your favorite place Hyatt Regency Kathmandu.Regards,Ashish KumarGeneral Manager

Dear GuestGreetings from Hyatt Regency Kathmandu!Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are glad to note that you had a comfortable and memorable stay at the hotel.We look forward to welcoming you soon again at your favorite place Hyatt Regency Kathmandu.Regards,Ashish KumarGeneral Manager

Dear Crystal, Greetings from Hyatt Regency Kathmandu!Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are glad to note that you had a comfortable and memorable stay at the hotel.We look forward to welcoming you soon again at your favorite place Hyatt Regency Kathmandu.Regards,Ashish KumarGeneral Manager

Dear Guest,Greetings from Hyatt Regency Kathmandu!We are delighted to note that that you found our hotel to be a sanctuary for travelers, providing a lovely ambiance and excellent staff.It's wonderful to know that you enjoyed our food options as well. We take great pride in offering a variety of delicious culinary delights to cater to all tastes, and we're glad that you found them to your liking.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Regards,Ashish KumarGeneral Manager