"Lenin is an excellent photographer who understands when to step in and assist without invading the guests' privacy. It would be beneficial to promote him to a higher, more visible position where he can help with small tasks, such as taking photos and providing useful information to guests, without ..."

"The Management was totally unorganized! There was a Problem wit a Payment from the Minibar! One Hand, didn't knew what the other Hand was doing! The Lady at the Reception made a Mistake with the Bill and in the End the Management wanted the Personell to pay the missing Amount! What a Shame! We payed ..."

"The room was not available as the four seasons did not have membership with Expedia. We had such a struggle to arrange money and to pay cash on spot for the rooms. Terrible service from Expedia"

"We were a honeymoon couple and we were not given the category of room which we had asked for and booked for- floating room. Whilst booking we had called the hotel that we particularly want the floating room when booked with expedia but not given. Even the staff is lousy. Expedia staff kept calling ..."