Terrasse/Patio

Bewertungen von The Fontaine

4.5 out of 5
The Fontaine
901 W. 48th Place, Kansas City, MO

Bewertungen

8,6

Hervorragend

609 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
192 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 8 - Gut" "
107 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 6 - Okay" "
67 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
32 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles sehr schön.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear Sandra,Thank you for sharing your experience at The Fontaine. Your satisfaction is our priority, and we're delighted to have provided a pleasant stay for you. Our team looks forward to welcoming you back for another excellent experience.

10/10 – Hervorragend

Hans-Dirk

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles wir erwartet für eine 4* Unterkunft
Aufenthalt von 2 Nächten im September 2023
Antwort von Michael am 30. Sept. 2023
Thank you for your review! We look forward to hosting you again!

10/10 – Hervorragend

Juerg

Aufenthalt von 3 Nächten im Juni 2022
Antwort von You Memory Maker, Stacey Adams am 4. Juli 2022
Hello! Thank you for your kind review! We are thrilled to hear that you enjoyed your stay with us! Please, come back if you find yourself in Kansas city again in the future!

10/10 – Hervorragend

Dennis

Aufenthalt von 1 Nacht im April 2024
Antwort von Fontaine am 26. Mai 2024
Thank you for the fantastic rating, we hope you come back to see us again soon!

10/10 – Hervorragend

Di'Andria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very friendly! The hotel was clean and gave a luxurious experience
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 26. Mai 2024
Dear Di'Andria,We're always thrilled to hear that our guests have had an enjoyable experience! It's especially great to know that you appreciated our clean and comfortable accommodations, as well as the friendly hospitality our team provided. From all of us at The Fontaine, thank you for sharing your positive review, and we hope to have the pleasure of your company on another occasion.

10/10 – Hervorragend

Francesca

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was as advertised and staff is very attentive!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Francesca,Thank you for your outstanding review! We're thrilled that our property exceeded your expectations and that our staff made you feel right at home. Your positive feedback means a lot to us, and we look forward to welcoming you back for another excellent stay at The Fontaine in the future.

8/10 – Gut

Jason

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Fontaine am 22. Mai 2024
Thank you for the rating and please reach out if there is anything we could have done to better serve you.

10/10 – Hervorragend

Greg

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Would stay again, super friendly staff, modern retro---EXCELLENT
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 19. Mai 2024
Dear Greg,Thank you for the kind review. We're glad our friendly staff and updated rooms impressed you. Please come stay at The Fontaine again the next time you're in the area.

8/10 – Gut

Karen

Mit einer Gruppe gereist
Gut: Sauberkeit
Location and front desk staff are excellent. My room had plumbing issues two days out of my stay. Engineering took a while to respond both times. Room didn’t have drinking glasses or coffee creamer.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Karen,Thank you for allowing The Fontaine to host your recent stay. We're happy to hear you appreciated our great location and the standard of service our team provided. However, please accept our apologies for the unexpected issues you encountered with the plumbing in your room and for the oversight with the lack of glasses and creamer; we will certainly address these internally to ensure improvements are made going forward. We're grateful for your comments, and we hope to exceed your expectations the next time you're in the area.

10/10 – Hervorragend

Jana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love staying at the Fontaine. The staff are friendly and helpful, the building is beautiful, rooms are comfortable and clean, and the restaurants are great!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Jana,It was a pleasure to have you as our guest at The Fontaine. Thank you for highlighting our beautiful building, relaxing accommodations, and delicious food! We appreciate your feedback and hope to see you again soon.

10/10 – Hervorragend

Patrick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel and room at a reasonable price. Large room and bathroom. Shower was amazing.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear Patrick,We're delighted to know that our spacious accommodations and relaxing shower were the highlights of your visit! Thank you so much for the perfect rating, and we hope to see you again soon.

8/10 – Gut

Amy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good proximity to the Plaza, in walking distance. Nice and clean. Unfortunately at 3 am, the room next to us, was having a party or just playing their music so loudly it woke us up and left us unable to sleep. We called the front desk and they promptly sent security upstairs and got the music and noise under control. We really appreciated that service.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 6. Mai 2024
Dear Amy,Thank you for taking a moment to write a review. We are glad to learn you enjoyed our location. Although we're disappointed to hear about the inconvenience regarding the noise, it warms our hearts to know that our security was able to resolve the matter quickly for you. We appreciate you bringing this to our attention. Thank you for choosing to stay at The Fontaine, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Anna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 6. Mai 2024
Dear Anna,Thank you for choosing to stay with us at The Fontaine! We're glad you enjoyed your visit, and we hope you'll return for another terrific experience.

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel in a good area. They have a shuttle to take you into the plaza with lots of restaurant and shopping options. Staff are really nice.
Aufenthalt von 3 Nächten im April 2024
Antwort von Fontaine am 3. Mai 2024
Thank you for the fantastic rating! Please come back to visit again soon.

4/10 – Schlecht

Heather KW, Avon Lake

Verbesserungswürdig: Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im April 2024
Antwort von Fontaine am 22. Mai 2024
Thank you for taking the time to rate your stay and we apologize you did not have a good experience. Please contact us directly so we can make it right.

8/10 – Gut

Judith

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent mostly. I think the restaurant could stand improvement and the room service. Otherwise, fine. I would go back.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Judith,Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant, and we appreciate your suggestions for improvement. Should you be in the area again, please come back to see us.

10/10 – Hervorragend

Ashley, Madison

Aufenthalt von 1 Nacht im April 2024
Antwort von Fontaine am 22. Mai 2024
Thank you for the kind rating, please come back to visit!

4/10 – Schlecht

Cody

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
This is our second stay. The first stay was excellent but this one was poor. Staff was not friendly or particularly helpful. Our room amenities, like shower gel, were empty.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Cody,Thank you for taking the time to leave a review. We are disappointed to hear your stay with us did not meet the same standards as your prior experience, and we apologize for any inconvenience. Rest assured, we'll use your feedback to help us improve ourselves as a destination and remind our team of the importance of delivering exceptional customer service. It was a pleasure to welcome you here, and we hope you will consider staying with us again soon for the stay you were truly expecting.

8/10 – Gut

Aimee

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von Fontaine am 27. Apr. 2024
Thank you for taking the time to rate your stay. Please do not hesitate to let us know how we can improve.

10/10 – Hervorragend

Crystina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place. Really loved the atmosphere and esthetics.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 18. Apr. 2024
Dear Crystina,We're delighted you enjoyed your stay at The Fontaine! Please come see us again the next time you're in town.

4/10 – Schlecht

John

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
No hot water in sink despite multiple requests to fix. Furniture nicked and tired; no dresser or drawers for clothing; no adequate workspace. window curtains not connected to draw rods. Would not stay again or recommend. On plus side the staff was friendly and not worth the value.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear John,We're saddened to learn you did not enjoy your stay despite our friendly staff. Please accept our apologies for any concerns about the property's condition. We'll look into your comments further, and we'd be grateful for the chance to provide you with more suitable accommodations.

6/10 – Okay

Joseph

Aufenthalt von 1 Nacht im April 2024
Antwort von Fontaine am 3. Mai 2024
Thank you for taking the time to rate your stay and we are sorry we did not meet expectations. Please reach out if there is anything we can do.

10/10 – Hervorragend

Mark, St Louis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property
Aufenthalt von 1 Nacht im April 2024
Antwort von Michael am 9. Apr. 2024
Thank you for your response Mark! We appreciate you taking the time to recognize our amazing hotel and we look forward to hosting you again in the future!

8/10 – Gut

Lisa

Aufenthalt von 1 Nacht im April 2024
Antwort von Fontaine am 27. Apr. 2024
Thank you for taking the time to rate your stay, please let us know if there is anything we can do to improve upon.

2/10 – Ungenügend

Antonio

Aufenthalt von 3 Nächten im März 2024
Antwort von Fontaine am 30. Apr. 2024
Thank you for taking the time to rate your stay and I apologize we did not meet expectations. Please reach out to us so we can make it right.

10/10 – Hervorragend

Tamarra R

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and quiet. The beds were so comfortable. Just what we needed for a relaxing night.
Aufenthalt von 1 Nacht im März 2024
Antwort von Michael am 9. Apr. 2024
Tamarra I am so happy to hear that you enjoyed your stay! We appreciate you taking the time to recognize our hotel and we take a lot of pride in providing a comfortable clean experience for our guests. We look forward to our next opportunity to host you!

8/10 – Gut

Chad, O Fallon

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel. Great staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Dear Chad,Thanks for staying at The Fontaine. Our team is pleased you had a great experience with us in Kansas City. We value you as our guest and look forward to your next visit.

6/10 – Okay

rodrigo

Nice hotel … needs to improve details : phone not working, lack of toilette paper. Noise in the halls
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 19. März 2024
Dear Rodrigo,Thank you for your review. It was a pleasure having you as our guest recently; however, we regret that you were not fully satisfied with your experience. Your feedback will be shared with our internal team to ensure any necessary adjustments or repairs are made promptly and to seize any opportunity to improve. We hope you will give us another chance to deliver a seamless visit worthy of a perfect rating.

10/10 – Hervorragend

amy j

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a wonderful stay at The Fontaine. The staff was extremely courteous and friendly. The rooms were large with a comfortable bed. It was in a great walkable location. We will definitely stay here again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Michael am 16. März 2024
Amy Thank you for your review! We appreciate you taking the time to recognize us! We take a lot of pride in providing a welcoming experience for our guests and are happy to hear that you enjoyed your stay!

10/10 – Hervorragend

Logan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Fontaine was absolutely phenomenal. Our room was beautiful, the staff were excellent, and I can’t say enough good things about the entire experience overall. I am absolutely coming back!
Aufenthalt von 2 Nächten im März 2024
Antwort von Michael am 16. März 2024
Logan, thank you for your response! We appreciate you taking the time to recognize our hotel! We take a lot of pride in our hotel and are happy to hear when we are able to provide an excellent experience. We look forward to hosting you again!

10/10 – Hervorragend

James, San Francisco

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent accommodations and staff. Clean and quiet.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 12. März 2024
Dear James,Thank you so much for the high rating. We're so happy to know that our clean, quiet accommodations and friendly team members left a positive impression on you during your visit. It would be a pleasure to host you again soon, so hurry back.

10/10 – Hervorragend

Sadie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was super friendly. I love that they offer shuttle rides to the near by shopping center. We did take some rides and other times we walk because it was beautiful out. I would stay there again
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 12. März 2024
Dear Sadie,We are thrilled to have earned a perfect rating for your recent stay with us. It is wonderful to read that you appreciated our friendly team members and convenient shuttle rides. The best compliment is that you would stay with us again. We look forward to welcoming you back.

8/10 – Gut

Barry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice!
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 12. März 2024
Dear Barry,Thank you for choosing The Fontaine and sharing your short, yet lovely review. We are delighted you enjoyed your stay and look forward to welcoming you back again soon.

10/10 – Hervorragend

Thomas, Oklahoma City

Aufenthalt von 2 Nächten im März 2024
Antwort von Fontaine am 10. Apr. 2024
Thank you for the rating, we greatly appreciate it!

8/10 – Gut

William, Fayetteville

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We have stayed at The Fontaine over the years. The lobby is OK, but the rooms, and especially the restaurant and bar are dated and don’t work well. We ate breakfast there both mornings, and the blinds could not block the intense sun light from the East. Same for the rooms. Example - the shower knob fell off the shower wall.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 11. März 2024
Dear William,We would like to express our gratitude for your ongoing patronage at The Fontaine. Your feedback is highly appreciated, and we are taking action to address the issues you have raised, including the bathroom fixture and the blinds in our restaurant. We thank you for bringing these matters to our attention and look forward to showing you improvements during your next visit.

10/10 – Hervorragend

Gina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great atmosphere and they staff was helpful and friendly
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 11. März 2024
Dear Gina,We are delighted to hear about the pleasant atmosphere and the warm hospitality provided by our friendly team during your stay at The Fontaine. It is great to know that our team had a positive impact on your experience, and we look forward to having you back with us in the future.

10/10 – Hervorragend

Richard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
If you’re looking for a place where you can safely say that you want you and your partner to feel like they can get away from it all then this is probably a really good place for you. While the parking is a bit of a pain, its definitely worth it knowing your car is safe
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 11. März 2024
Dear Richard,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your respite from the day to day, and we appreciate your kind words. It was a pleasure having you here, and we hope you return soon!

10/10 – Hervorragend

Cassandra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great for a one night stay when I was passing through! Beautiful hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 11. März 2024
Dear Cassandra,Thank you for taking the time to leave a five-star review. Our team is happy to hear that you enjoyed your stay at The Fontaine. We are glad we were able to host you for a cozy night during your travels. We look forward to seeing you again.

8/10 – Gut

Mary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room was right next to the freight elevator; pretty loud thru out the night.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 11. März 2024
Dear Mary,Guest satisfaction means everything to our team, so while we hope you enjoyed our accommodations, we're sorry you dealt with some noise issues from the elevator. It's always our recommendation to reach out to the front desk so we may have the opportunity to rectify the situation and return you to a more restful stay. We look forward to welcoming you back and impressing you even further.

10/10 – Hervorragend

john

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Fontaine am 11. März 2024
Thank you for your kind rating, we hope to see you again!

10/10 – Hervorragend

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the fontaine very nice
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 8. März 2024
Dear Lisa,Thank you for choosing The Fontaine! We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable experience!

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Fontaine am 6. März 2024
Thank you for your rating and we hope to see you again!

10/10 – Hervorragend

Quintanique

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is beautiful and quiet, the atmosphere is so relaxing and upscale. When you walk in the smell of the hotel is amazing the rooms are so lovely, and the showers are the best part! The rain shower is lovely the breakfast is nice
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 8. März 2024
Dear Quintanique, Your experience is one that we work hard to provide, so thank you for taking the time to leave us a review. It was a pleasure having you as our guest at The Fontaine and we're thrilled that you had such a lovely stay. The next time you're looking for a relaxing experience in a beautiful atmosphere, we hope you will think of us.

10/10 – Hervorragend

Koralee

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 5. März 2024
Dear Koralee,It's fantastic to hear you had an awesome experience at The Fontaine. Your satisfaction is our priority, and we're glad we could deliver. We look forward to your next visit for even more special moments!

10/10 – Hervorragend

Janet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Fontaine am 29. Feb. 2024
Thank you for the rating, we are thrilled you enjoyed your stay with us!

10/10 – Hervorragend

Svetlana

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant stay, quiet hotel with a spacious room and comfortable bed. Great Location!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 3. März 2024
Dear Svetlana,We're so happy to know that our spacious, comfortable accommodations and prime location were the highlights of your time with us. Thank you so much for the five-star rating and we hope to see you again soon.

10/10 – Hervorragend

jette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The Fontaine is a great hotel for a decent price on the country club Plaza. They’re upstairs bar is well-versed with drinks and food options. The staff is nothing but friendly and accommodating.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 3. März 2024
Dear Jette,Thank you for taking a moment to share your experience at The Fontaine. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. Receiving recognition for our hospitable team and fantastic be is always appreciated as well. It was a pleasure having you here, and we hope you will visit us again soon!

10/10 – Hervorragend

Thayne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Fontaine am 29. Feb. 2024
Thank you for your rating and we are so happy to see that you enjoyed your stay with us!

10/10 – Hervorragend

Elizabeth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fun and hip.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 27. Feb. 2024
Dear Elizabeth, Thank you for your cheerful feedback! We're thrilled to know you got to enjoy our ambiance. We can't wait to welcome you back for more memorable moments.

10/10 – Hervorragend

susan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Michael am 9. Apr. 2024
Susan, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel!